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Crawl Space Repair, Basement Waterproofing, Foundation Repair, & Concrete Leveling Experts in NC and VA

Tar Heel Customer Testimonials

"This is by far the best home improvement experience I ever had with any company"

Bonnie C. from Winston Salem, NC noticed that the gap between the wood floor... Watch Video

Other Testimonial Videos:

Basement, Foundation, Crawl Space, Concrete Leveling Company in Boone, Greensboro, Winston Salem, High Point, Lexington

Tar Heel Basement Systems, formerly High Country CleanSpace, is North Carolina's crawl space encapsulation, basement waterproofing contractor, foundation repair, and concrete leveling company.

Tar Heel Basement Systems uses Basement Systems products and expertise since they're the world's largest crawl space encapsulation and basement waterproofing experts.

Tar Heel Basement Systems is also affiliated with Foundation Supportworks, who is the  leader in foundation repair products and methodology. Whether your building has bowing walls, the structure is sinking, you have sticky doors or other sign of a foundation issue, our foundation repair experts can help diagnose and fix the problem.

Through a combination of high temperatures, high humidity and high water tables like we see in the High Country, crawl space and basements encourage mold growth, structural decay and poor indoor environmental quality. To combat these problems, Tar Heel Basement Systems has the knowledge and products to fix problems with air filtration, basement waterproofing,  and crawl space moisture issues.

BBB Torch Award for Ethics 2015 Winner

A Local Award Winning Company You Can Trust

We've been nominated and won several awards.

These include the 2015 BBB Torch Award for Ethics, Outrageous Customer Service Award, Business of the Year, Better Business Bureau honorable mention, a Service Award, 2013 Sloan Award for Workplace Excellence, and we were even a Legacy Military nominee.

We are especially proud to announce we have been named one of the top 100 small businesses in America by the U.S. Chamber of Commerce for the 2nd year in a row!

Customer-Friendly Contractors Who Get the Job Done Right

We're the right contractor to help get your home fixed the right way.

Our mission at Tar Heel Basement Systems is simple: To help our customers, employees and community through responsibility, integrity and trust. We stand by this mission and bring it to each and every job that we work on.

Customer Review
  • By Robert N.
    Callands, VA
    "Good company providing a great product performed great people."

    Customer Review

    By Robert N.
    Callands, VA

    Good company providing a great product performed great people.
  • By Robert N.
    Callands, VA
    "Had poly-level used to raise my concrete slab front porch. An excellent..."

    Customer Review

    By Robert N.
    Callands, VA

    Had poly-level used to raise my concrete slab front porch. An excellent experience. Company is unsurpassed in ensuring customer satisfaction. Very knowledgeable and professional technicians. Bobby and crew were great.
  • By Sanford L.
    Ruffin,
    "We highly recommend the crew (Jonathan R., Edward, & Josh W. for the WOW..."

    Customer Review

    By Sanford L.
    Ruffin,

    We highly recommend the crew (Jonathan R., Edward, & Josh W. for the WOW Service Award. They were fast, conscientious, and professional and did an excellent job. Super young men and great representatives for your company. I put a recommendation on line.....hope I did it correctly.
  • By Hava P.
    Eden, NC
    "Scott Ledford and his crew did an outstanding job! I am very pleased with..."

    Customer Review

    By Hava P.
    Eden, NC

    Scott Ledford and his crew did an outstanding job! I am very pleased with the work they did in the crawl space of my home. The guy carry themselves well and are very professional! I give them my highest recommendations! Job well done guys!
  • By J
    Patrick Springs, VA
    "Tar Heel Basement Systems was professional start to finish. They..."

    Customer Review

    By J
    Patrick Springs, VA

    Tar Heel Basement Systems was professional start to finish. They definitely are our heroes. Many thanks to our crew and the extra mile they took to resolve our problems. Tom and Chelsea were great with communication to see that all of our needs were taken care of.
  • By Jerry W.
    Reidsville, NC
    "Also references were provided prior to my meeting with a sales rep. Your..."

    Customer Review

    By Jerry W.
    Reidsville, NC

    Also references were provided prior to my meeting with a sales rep. Your work was exceptional, the crew was outstanding. Please feel free to use me as a reference..It has been a pleasure to do business with your company.
  • By Brian M.
    Reidsville, NC
    "Satisfied customer. I've already recommended your company. The price was..."

    Customer Review

    By Brian M.
    Reidsville, NC

    Satisfied customer. I've already recommended your company. The price was more than I anticipated. Being in construction, I realized this job was very labor intensive and if not installed properly, my issue's wouldn't be resolved. After reviewing your system, design, and install process, I felt comfortable paying the price for quality system. It's been 30days, the system is working great. Water is no longer an issue in the basement; I'm glad I trusted my gut and went with TarHeel. The dollars were well spent and thank you.
  • By Stephen K.
    Reidsville, NC
    "Great people to deal with complete pros at their jobs."

    Customer Review

    By Stephen K.
    Reidsville, NC

    Great people to deal with complete pros at their jobs.
  • By Nat L.
    Burlington, NC
    "The initial contact with your Josh and his crew was very friendly and..."

    Customer Review

    By Nat L.
    Burlington, NC

    The initial contact with your Josh and his crew was very friendly and professional. All members the crew introduced themselves individually, and were very cordial. During the few days that they were here I notice how well they were working together. Any question I had were answered without any hesitation or disrespect. All were very knowledgeable about what they were here for. Thank You
  • By Sherri K.
    Burlington, NC
    "Can I adopt the guys on "my" crew? They are delightful young men and I..."

    Customer Review

    By Sherri K.
    Burlington, NC

    Can I adopt the guys on "my" crew? They are delightful young men and I wish them all well. If they are ever in Burlington I would love to have them (and their families) over for dinner. I am very happy with the pride they each have in themselves and their company.
  • By Sharon Robbins
    Burlington, NC
    "Matt Johnson called me and said he was running ahead of schedule and would..."

    Customer Review

    By Sharon Robbins
    Burlington, NC

    Matt Johnson called me and said he was running ahead of schedule and would be by within thirty minutes. He checked the humidifier and made some adjustments and everything seems to be working fine. Thanks Matt for being courteous and informative.
  • By Jean S.
    Mebane, NC
    "I wish that you had a two year option for the service contract."

    Customer Review

    By Jean S.
    Mebane, NC

    I wish that you had a two year option for the service contract.
  • By Margaret C.
    Madison, NC
    "Adam, Edward and Cris, called when they were on their way to my home. Once..."

    Customer Review

    By Margaret C.
    Madison, NC

    Adam, Edward and Cris, called when they were on their way to my home. Once they arrived they introduced themselves and thanked me for choosing Tarheel Basement (again when they were leaving). If it wasn't for the sound of their equipment I would not have known they were in my house. When they finished the installation of the sump pump and XP San/Dry Adam called to me and explained both items thoroughly. It has been awhile since the air has not felt so dry and clean. Thank you
  • By Margaret C.
    Madison, NC
    "Matt and Dwayne were down a man on their crew, but you wouldn't know it..."

    Customer Review

    By Margaret C.
    Madison, NC

    Matt and Dwayne were down a man on their crew, but you wouldn't know it. Fabulous job.
  • By Margaret C.
    Madison, NC
    "Josh Carver and Dwayne Hartman came back to extend a discharge line and in..."

    Customer Review

    By Margaret C.
    Madison, NC

    Josh Carver and Dwayne Hartman came back to extend a discharge line and in my absence did a wonderful job!! I understand their Crew Chief was also not present. Great job Josh and Dwayne.
  • By Carol P.
    Gibsonville, NC
    "Josh, Matt & Cory did a wonderful job. Sometimes I feel uneasy when there..."

    Customer Review

    By Carol P.
    Gibsonville, NC

    Josh, Matt & Cory did a wonderful job. Sometimes I feel uneasy when there are service people working at my house while my husband isn't home, but these guys were kind and established trust from the beginning. Everything about our experience from the initial request for information to the moment the crew pulled out of our driveway has been nothing but professional. I would not hesitate to recommend your company to anyone I know!
  • By Holly M.
    Chapel Hill, NC
    "This is a very thorough company from meeting with the sales representative..."

    Customer Review

    By Holly M.
    Chapel Hill, NC

    This is a very thorough company from meeting with the sales representative to the crew doing the job. They really bend over backwards to explain their system. On installation, the crew is downright excited to show the customer the steps of the process. Crew was very considerate and careful in their work. I am very pleased with their final result. My crawlspace is now gorgeous. I had problems with moldy smell in the house and dripping insulation in the crawlspace during the hot, humid weather in the summer. I'm looking forward to summer now to really experience the improvement, but I have no doubt that we will reap many benefits from enclosing the space.
  • By Christina P.
    Chapel Hill, NC
    "Tar Heel Basement Systems was very professional. They responded quickly to..."

    Customer Review

    By Christina P.
    Chapel Hill, NC

    Tar Heel Basement Systems was very professional. They responded quickly to my initial phone call, the service technicians was prompt and cleaned up afterward, and the people handling the phone calls were in sync with the technicians in the field. We've already recommended them to two of our friends and will definitely use them in the future if we have any more issues with our crawl space.
  • By Elizabeth M.
    Durham, NC
    "Outstanding service, very competent staff (everyone), everyone very..."

    Customer Review

    By Elizabeth M.
    Durham, NC

    Outstanding service, very competent staff (everyone), everyone very helpful - answered my many questions. Would definitely hire you again.
  • By Elizabeth M.
    Durham, NC
    "Matt Johnson just left our home from our annual service check. He is so..."

    Customer Review

    By Elizabeth M.
    Durham, NC

    Matt Johnson just left our home from our annual service check. He is so thorough and knowledgeable, it's amazing!! He noticed another issue that we had also noticed but we didn't say anything. He had a plan to resolve it and will return very soon to fix it! We are very impressed with Tarheel Basement and with Matt!! Elizabeth M.

Crawl Space Encapsulation: NC's Solution for Wet & Humid Crawl Spaces in Greensboro, Winston Salem, High Point, Lexington, NC and VA

Before & After
  • Patrick Springs, VA - Nasty Crawlspace Cleaned and Encapsulated
    Patrick Springs, VA - Nasty Crawlspace Cleaned and Encapsulated
    This homeowner's crawlspace had experienced extensive humidity and moisture damage...

    Patrick Springs, VA - Nasty Crawlspace Cleaned and Encapsulated

    Before
    After

    This homeowner's crawlspace had experienced extensive humidity and moisture damage to her floor joists and insulation. It was evident that the space needed to be looked into as soon as possible. Tar Heel Basement Systems solved her problems by sealing the space with a CleanSpace vapor barrier, lining the walls with SilverGlo insulation and installing a new sump pump and dehumidifier. This combination of products will remove any moisture from the space, protecting and securing it from the outside environment. The moldy insulation was also removed from under the floor boards. The THBS crew left the home knowing that the crawlspace was healthier and that the homeowner would be much happier with her home.

  • Reidsville, NC Crawl Space Encapsulation
    Reidsville, NC Crawl Space Encapsulation
    This crawl space in Reidsville, NC was a perfect environment...

    Reidsville, NC Crawl Space Encapsulation

    Before
    After

    This crawl space in Reidsville, NC was a perfect environment for mold growth, wood rot and critters. The original vapor barrier (6 mil plastic) was only covering parts of the dirt floor, allowing moisture from the soil into the crawl space. This moisture then causes insulation to fall, mold to grow and wood to rot. One of the homeowner's main concerns was the bad odor that was permeating from the crawl space. Often times, that "musty crawl space smell" is an indication that there is mold in the space.

    Tar Heel Basement Systems installed their patented CleanSpace crawl space encapsulation system. The 20 mil thick CleanSpace vapor barrier is the strongest liner in the industry and isolates the home from the damp earth below. Once the crawl space was sealed (vents closed and new doors installed) the crew installed a SaniDry CX crawl space air system to keep the relative humidity below 55%. Now that this crawl space is a controlled, dry environment, there should be no more mold and no more nasty odors.

  • Reidsville, NC - Insufficient Vapor Barrier Replaced
    Reidsville, NC - Insufficient Vapor Barrier Replaced
    The crawl space in this Reidsville, NC home had...

    Reidsville, NC - Insufficient Vapor Barrier Replaced

    Before
    After

    The crawl space in this Reidsville, NC home had a thin 6mil. vapor barrier that was losing its grip, literally. The liner had begun to fail, providing no protection for the homeowner.

    Tar Heel Basement Systems installed the patented, CleanSpace 20mil liner that completely separates the home from the earth below and will not deteriorate like the previous vapor barrier. This homeowner is excited to have a healthy, energy efficient crawl space thanks to Tar Heel Basement Systems!

  • Browns Summit, NC - Crawl Space Infinity Door Installation
    Browns Summit, NC - Crawl Space Infinity Door Installation
    The crawl space door on this Browns Summit, NC home...

    Browns Summit, NC - Crawl Space Infinity Door Installation

    Before
    After

    The crawl space door on this Browns Summit, NC home was beginning to deteriorate and allow for humidity to enter the crawl space. The homeowner contacted Tar Heel Basement Systems for a secure crawl space door that would not recede over time.

    Tar Heel Basement Systems installed the Infinity Door. The customized door fits any crawl space entry size while being completely insulated and having a dead bolt to protect the area beneath your home. The Infinity Door also comes in a variety of colors and will not rust, corrode or deteriorate over time. Tar Heel Basement Systems was able to meet this homeowner’s needs and wants with the Infinity Door!

  • Greensboro, NC - Standing Crawlspace Sealed and Dehumidified
    Greensboro, NC - Standing Crawlspace Sealed and Dehumidified
    This home in Greensboro was experiencing some high humidity in...

    Greensboro, NC - Standing Crawlspace Sealed and Dehumidified

    Before
    After

    This home in Greensboro was experiencing some high humidity in their large crawlspace that had started to effect the upper floors. A small section of sagging floor was also fixed with a SmartJack installation. This was most likely caused by both the high humidity and extra weight from the upper floor. The CleanSpace Vapor Barrier was installed to cover every inch of dirt on the floor and 3/4 of the brick and block walls. Sealant caulk was also used around piers and walls to create a seamless fit. To keep the area even drier, a SaniDry Dehumidifier was installed and each vent was sealed up and insulated. This home's crawlspace will now be free of moisture, will aid in keeping energy costs down and will create a more comfortable atmosphere all year round.

  • Sealed Crawl Space in Summerfield, NC
    Sealed Crawl Space in Summerfield, NC
    This home in Summerfield, North Carolina had moisture issues, falling...

    Sealed Crawl Space in Summerfield, NC

    Before
    After

    This home in Summerfield, North Carolina had moisture issues, falling insulation and an insufficient vapor barrier. Tar Heel Basement Systems helped improve the overall value of this home by installing the CleanSpace Crawl Space Encapsulation System. Foreman, Steve LaGray installed a interior perimeter drainage system which ran to a SmartSump, then he sealed the crawl space vents, ran the 20 mil. thick vapor barrier along the floor and attached it to the walls to isolate the home from the earth. Lastly, he installed the SaniDry CX, which is a commercial grade dehumidifier which was designed specifically for use in crawl spaces.

  • Greensboro, NC - Concrete Crawl Space Encapsulation
    Greensboro, NC - Concrete Crawl Space Encapsulation
    This Greensboro, NC homeowner's low crawl space had a...

    Greensboro, NC - Concrete Crawl Space Encapsulation

    Before
    After

    This Greensboro, NC homeowner's low crawl space had a concrete floor. Despite having a concrete floor, the crawl space had transformed into a damp, mold filled space. The homeowner's COPD was becoming aggravated from the musty smell and mold growth becoming present in the living area of the home. They called Tar Heel Basement Systems for help.

    System Design Specialist, Ryan Arnett, devised a plan that would prevent future mold growth by encapsulating the crawl space area. Our mold remediation partner, First Call Restoration, removed the mold spores before the installation of the CleanSpace liner. Thanks for Tar Heel Basement Systems, this homeowner's crawl space is conditioned, creating a healthy environment above.

  • Energy Efficient Windows That Look Great
    Energy Efficient Windows That Look Great
    This home in Greensboro, NC had (4) basement windows that...

    Energy Efficient Windows That Look Great

    Before
    After

    This home in Greensboro, NC had (4) basement windows that were inefficient and unattractive. The homeowner was concerned that the poorly constructed windows that were currently in the basement would let in cold outside air in the winter, and warm humid air in the summer which causes condensation on the cold surfaces in the basement. Tar Heel Basement Systems installed (4) EverLast Basement Window Inserts in the existing metal window frames of this brick home in Greensboro, NC. The EverLast Basement Window Inserts are a clean-looking energy-efficient solution. It has two panes of Low-E glass, which reduce heat loss by conduction and radiation. A special metallic coating on the inside of the glass functions as a “heat mirror”, allowing visible light in, but reflecting heat. And because it doesn’t open, the window can be sealed up tight to stop air leakage and heat loss by convection.

  • Greensboro, NC - Basement Ceiling Replacement
    Greensboro, NC - Basement Ceiling Replacement
    The finished basement in this Greensboro, NC home had...

    Greensboro, NC - Basement Ceiling Replacement

    Before
    After

    The finished basement in this Greensboro, NC home had seen better days. Due to the high humidity that was collecting in the basement, the HVAC system ducts had sweated into the ceiling tiles causing them to rot.

    The Tar Heel Finishing Team completely remodeled the ceiling by replacing the old, rotted tiles with the Linen Ceiling Tile that is more resistant to mold and moisture rot. The team also installed the SaniDry XP dehumidifier to completely condition the basement air and keep humidity levels low.

  • Greensboro, NC - Finished Basement Recovery
    Greensboro, NC - Finished Basement Recovery
    This Greensboro, NC home had a traditional finished basement with...

    Greensboro, NC - Finished Basement Recovery

    Before
    After

    This Greensboro, NC home had a traditional finished basement with paneling walls, wood trim and ceiling tiles that easily collected moisture. After signs of moisture rotting away at the walls, the homeowner called Tar Heel Basement Systems.

    The Finishing team completely transformed this moisture rotted finished basement into a clean, bright and dry finished basement using all inorganic materials. The homeowner is excited to have their basement back looking better than ever!

Tar Heel Basement Systems has been providing permanent solutions, such as our crawl space encapsulation system to our customers since 2003.

In addition to being a complete and permanent moisture solution, our crawl space encapsulation NC system prevents the infiltration of radon gases, insects, rodents and the warm, humid outside air.

The Tar Heel Basement Systems team is now confronting this problem head-on. With years of experience in construction and crawlspace moisture control, Tar Heel Basement Systems has the capabilities and expertise to provide the proper solution for your home.

If you have mold, mildew, water intrusion, musty odors, seepage, or any other unpleasant situations in your crawlspace or basement, contact Tar Heel Basement Systems for a free dry crawlspace cost estimate!

We fix basements, crawl spaces and foundations in northwest North Carolina and Virginia, including the Lexington, Winston Salem, High Point, Greensboro, Lenoir, Mount Airy, Statesville, Bristol, Boone, Taylorsville, Abingdon areas, Mount Airy, Thomasville and nearby.

Looking for a price? Get a no cost, no obligation free estimate.

Serving the Greater Greensboro & Winston Salem Areas
Our North Carolina and Virginia Service Area
Cities in Alamance County, NC
Burlington
Elon
Graham
Haw River
Mebane
Snow Camp

Cities in Alexander County, NC
Taylorsville

Cities in Alleghany County, NC
Ennice
Glade Valley
Laurel Springs
Piney Creek
Roaring Gap
Sparta

Cities in Ashe County, NC
Creston
Crumpler
Fleetwood
Glendale Springs
Grassy Creek
Jefferson
Lansing
Scottville
Todd
Warrensville
West Jefferson

Cities in Avery County, NC
Banner Elk
Elk Park
Linville
Minneapolis
Montezuma
Newland
Pineola

Cities in Caldwell County, NC
Collettsville

Cities in Caswell County, NC
Blanch
Leasburg
Milton
Pelham
Prospect Hill
Providence
Yanceyville

Cities in Davidson County, NC
Denton
Lexington
Thomasville

Cities in Davie County, NC
Advance
Mocksville

Cities in Forsyth County, NC
Belews Creek
Clemmons
Kernersville
Lewisville
Pfafftown
Rural Hall
Tobaccoville
Walkertown
Winston Salem

Cities in Guilford County, NC
Browns Summit
Climax
Colfax
Gibsonville
Greensboro
High Point
Jamestown
Julian
Mc Leansville
Oak Ridge
Pleasant Garden
Stokesdale
Summerfield
Whitsett

Cities in Iredell County, NC
Harmony
Olin
Union Grove

Cities in Mcdowell County, NC
Marion
Nebo

Cities in Randolph County, NC
Asheboro
Franklinville
Liberty
Ramseur
Randleman
Seagrove
Sophia
Staley
Trinity

Cities in Rockingham County, NC
Eden
Madison
Mayodan
Reidsville
Ruffin
Stoneville

Cities in Stokes County, NC
Danbury
Germanton
King
Lawsonville
Pine Hall
Pinnacle
Sandy Ridge
Walnut Cove

Cities in Surry County, NC
Ararat
Dobson
Elkin
Lowgap
Mount Airy
Pilot Mountain
Siloam
State Road
Westfield

Cities in Watauga County, NC
Blowing Rock
Boone
Deep Gap
Sugar Grove
Valle Crucis
Vilas
Zionville

Cities in Wilkes County, NC
Boomer
Ferguson
Hays
Mc Grady
Millers Creek
Moravian Falls
North Wilkesboro
Purlear
Roaring River
Ronda
Thurmond
Traphill
Wilkesboro

Cities in Yadkin County, NC
Boonville
East Bend
Hamptonville
Jonesville
Yadkinville

Cities in Bland County, VA
Bastian
Bland
Ceres
Rocky Gap

Cities in Bristol County, VA
Bristol

Cities in Buchanan County, VA
Big Rock
Davenport
Grundy
Hurley
Mavisdale
Oakwood
Pilgrims Knob
Raven
Rowe
Vansant
Whitewood

Cities in Dickenson County, VA
Bee
Birchleaf
Clinchco
Clintwood
Haysi
Mc Clure
Nora

Cities in Galax City County, VA
Galax

Cities in Giles County, VA
Narrows
Rich Creek

Cities in Grayson County, VA
Elk Creek
Fries
Independence
Mouth Of Wilson
Troutdale
Whitetop

Cities in Lee County, VA
Ben Hur
Blackwater
Dryden
Ewing
Jonesville
Keokee
Pennington Gap
Rose Hill
Saint Charles

Cities in Norton City County, VA
Norton

Cities in Russell County, VA
Castlewood
Cleveland
Dante
Honaker
Lebanon
Rosedale
Swords Creek

Cities in Scott County, VA
Duffield
Dungannon
Fort Blackmore
Gate City
Hiltons
Nickelsville
Weber City

Cities in Smyth County, VA
Atkins
Chilhowie
Marion
Saltville
Sugar Grove

Cities in Tazewell County, VA
Bandy
Bluefield
Broadford
Cedar Bluff
Falls Mills
Jewell Ridge
North Tazewell
Pounding Mill
Richlands
Tannersville
Tazewell

Cities in Washington County, VA
Abingdon
Bristol
Damascus
Emory
Glade Spring
Meadowview
Mendota

Cities in Wise County, VA
Appalachia
Big Stone Gap
Coeburn
Pound
Saint Paul
Wise

Cities in Wythe County, VA
Austinville
Cripple Creek
Crockett
Ivanhoe
Max Meadows
Rural Retreat
Speedwell
Wytheville

Please call us at: 1-828-633-5250
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