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thousands of satisfied customers

Crawl Space Repair, Basement Waterproofing, Foundation Repair, & Concrete Leveling Experts in NC and VA

Tar Heel Customer Testimonials

"This is by far the best home improvement experience I ever had with any company"

Bonnie C. from Winston Salem, NC noticed that the gap between the wood floor... Watch Video

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Basement, Foundation, Crawl Space, Concrete Leveling Company in Boone, Greensboro, Winston Salem, High Point, Lexington

Tar Heel Basement Systems, formerly High Country CleanSpace, is North Carolina's crawl space encapsulation, basement waterproofing contractor, foundation repair, and concrete leveling company.

Tar Heel Basement Systems uses Basement Systems products and expertise since they're the world's largest crawl space encapsulation and basement waterproofing experts.

Tar Heel Basement Systems is also affiliated with Foundation Supportworks, who is the  leader in foundation repair products and methodology. Whether your building has bowing walls, the structure is sinking, you have sticky doors or other sign of a foundation issue, our foundation repair experts can help diagnose and fix the problem.

Through a combination of high temperatures, high humidity and high water tables like we see in the High Country, crawl space and basements encourage mold growth, structural decay and poor indoor environmental quality. To combat these problems, Tar Heel Basement Systems has the knowledge and products to fix problems with air filtration, basement waterproofing,  and crawl space moisture issues.

BBB Torch Award for Ethics 2015 Winner

A Local Award Winning Company You Can Trust

We've been nominated and won several awards.

These include the 2015 BBB Torch Award for Ethics, Outrageous Customer Service Award, Business of the Year, Better Business Bureau honorable mention, a Service Award, 2013 Sloan Award for Workplace Excellence, and we were even a Legacy Military nominee.

We are especially proud to announce we have been named one of the top 100 small businesses in America by the U.S. Chamber of Commerce for the 2nd year in a row!

Customer-Friendly Contractors Who Get the Job Done Right

We're the right contractor to help get your home fixed the right way.

Our mission at Tar Heel Basement Systems is simple: To help our customers, employees and community through responsibility, integrity and trust. We stand by this mission and bring it to each and every job that we work on.

Customer Review
  • By Robert N.
    Callands, VA
    "Good company providing a great product performed great people."

    Customer Review

    By Robert N.
    Callands, VA

    Good company providing a great product performed great people.
  • By Robert N.
    Callands, VA
    "Had poly-level used to raise my concrete slab front porch. An excellent..."

    Customer Review

    By Robert N.
    Callands, VA

    Had poly-level used to raise my concrete slab front porch. An excellent experience. Company is unsurpassed in ensuring customer satisfaction. Very knowledgeable and professional technicians. Bobby and crew were great.
  • By Sanford L.
    Ruffin,
    "We highly recommend the crew (Jonathan R., Edward, & Josh W. for the WOW..."

    Customer Review

    By Sanford L.
    Ruffin,

    We highly recommend the crew (Jonathan R., Edward, & Josh W. for the WOW Service Award. They were fast, conscientious, and professional and did an excellent job. Super young men and great representatives for your company. I put a recommendation on line.....hope I did it correctly.
  • By Hava P.
    Eden, NC
    "Scott Ledford and his crew did an outstanding job! I am very pleased with..."

    Customer Review

    By Hava P.
    Eden, NC

    Scott Ledford and his crew did an outstanding job! I am very pleased with the work they did in the crawl space of my home. The guy carry themselves well and are very professional! I give them my highest recommendations! Job well done guys!
  • By Britany D.
    Eden, NC
    "A+ Team at Tar Heel Basement! Very professional, timely, and efficient..."

    Customer Review

    By Britany D.
    Eden, NC

    A+ Team at Tar Heel Basement! Very professional, timely, and efficient. Highly impressed!
  • By J
    Patrick Springs, VA
    "Tar Heel Basement Systems was professional start to finish. They..."

    Customer Review

    By J
    Patrick Springs, VA

    Tar Heel Basement Systems was professional start to finish. They definitely are our heroes. Many thanks to our crew and the extra mile they took to resolve our problems. Tom and Chelsea were great with communication to see that all of our needs were taken care of.
  • By Jerry W.
    Reidsville, NC
    "Also references were provided prior to my meeting with a sales rep. Your..."

    Customer Review

    By Jerry W.
    Reidsville, NC

    Also references were provided prior to my meeting with a sales rep. Your work was exceptional, the crew was outstanding. Please feel free to use me as a reference..It has been a pleasure to do business with your company.
  • By Brian M.
    Reidsville, NC
    "Satisfied customer. I've already recommended your company. The price was..."

    Customer Review

    By Brian M.
    Reidsville, NC

    Satisfied customer. I've already recommended your company. The price was more than I anticipated. Being in construction, I realized this job was very labor intensive and if not installed properly, my issue's wouldn't be resolved. After reviewing your system, design, and install process, I felt comfortable paying the price for quality system. It's been 30days, the system is working great. Water is no longer an issue in the basement; I'm glad I trusted my gut and went with TarHeel. The dollars were well spent and thank you.
  • By Stephen K.
    Reidsville, NC
    "Great people to deal with complete pros at their jobs."

    Customer Review

    By Stephen K.
    Reidsville, NC

    Great people to deal with complete pros at their jobs.
  • By Bonnie D.
    Reidsville, NC
    "Adam, Matt, and Jacob were very polite and did just as was asked if they..."

    Customer Review

    By Bonnie D.
    Reidsville, NC

    Adam, Matt, and Jacob were very polite and did just as was asked if they could do. Went over and above with their job.
  • By James
    Reidsville, NC
    "Matt did an excellent job. He was very thorough and professional."

    Customer Review

    By James
    Reidsville, NC

    Matt did an excellent job. He was very thorough and professional.
  • By Kyle A.
    Mebane, NC
    "Steve LaGray, Josh, and Kevin did a fantastic job on our crawl space..."

    Customer Review

    By Kyle A.
    Mebane, NC

    Steve LaGray, Josh, and Kevin did a fantastic job on our crawl space encapsulation! My only regret is not having this done sooner. Will surely be recommending your company
  • By Jean S.
    Mebane, NC
    "I wish that you had a two year option for the service contract."

    Customer Review

    By Jean S.
    Mebane, NC

    I wish that you had a two year option for the service contract.
  • By Ellen R.
    Mebane, NC
    "The work crew was really wonderful."

    Customer Review

    By Ellen R.
    Mebane, NC

    The work crew was really wonderful.
  • By Ron C.
    Mebane, NC, NC
    "Very professional and paid attention to detail"

    Customer Review

    By Ron C.
    Mebane, NC, NC

    Very professional and paid attention to detail
  • By Ralph B.
    Durham, NC
    "First let me say I HATE to give a negative report. This is several..."

    Customer Review

    By Ralph B.
    Durham, NC

    First let me say I HATE to give a negative report. This is several people’s lively hood and a person’s business. But I have little good to report.My problem was a section of my brick façade sunk at a corner of an extension of my house that formed an exterior storage. It did not involve the foundation of the home, only the brick façade. The section of brick that sunk started at about 4 feet up at the corner and zig-zaged down to the footer on one side and zig-zaged into a door frame on the other. The whole thing also displaced laterally about half an inch toward door frame. This lateral movement meant the brick on the other side now was about half an inch indented relative to the upper unaffected brick façade.The work started about an hour and half later than scheduled. Ok, no problem. It was an all day thing anyway. Just meant I got up earlier than I normally do. They got the backhoe digging and about 10 minutes into it, all of a sudden we heard a loud whoosh. The backhoe was shut down and we all calmly walked to the front of the house as I called 911 to report a gas line rupture. I do have to say the lead workman did ask me if I knew where the gas line was. I didn’t but, we all know where it is now. The fire dept. came and they called the gas company. Everything was fixed and back to normal in about an hour and half. It took a little longer for the smell in my house to go away but not much. On the good side I’m sure next time they will call the gas company to mark where the gas line is and this problem won’t happen again.I was there to watch the ‘lift’. They lifted ok. But they didn’t deal with the lateral displacement. By this time I just wanted to see the job done. But without the horizontal movement fixed the bricks didn’t match up. So I’m thinking that these guys are professionals and this is the best that could be done . Fixing this was a requirement to sell the house and I’m sure they stabilized the problem. But when I went out and took a fresh look the next day it was obvious that if they just nudged the displaced section half an inch in the right direction it would have looked like the problem never happened. And I can’t imagine why professionals wouldn’t have seen it that way. As I said this work was needed to sell the house. The loan underwriters needed to see something saying the work was done. So I explained this in a note. I requested an invoice for me telling what they did and something more official for the underwriters on what the problem was and what they did to fix it. I was told I needed a $200 engineering report. Why do I need an engineering report to tell me what they saw needing fixing and that they did indeed fix it? The loan underwriters needed something so I agreed to pay for the $200 report. I get the report and forward it to my buyer. But after we all read it we all agreed the very technical report didn’t look like it even mentioned what they did. And the report showed the fault with the house foundation. I’ve been in and out of every house I’ve owned and there was no indication the HOUSE foundation was involved. Only the brick façade which was put up after the pre-built house was put on its own foundation.After a few more emails and phone calls I talked with the owner. He was very apologetic and finally put in a letter his background and what was done to fix the problem. It satisfied the loan officers and the loan went through. And I have a very nice $200 engineering report that is good for nothing..
  • By Elizabeth M.
    Durham, NC
    "Outstanding service, very competent staff (everyone), everyone very..."

    Customer Review

    By Elizabeth M.
    Durham, NC

    Outstanding service, very competent staff (everyone), everyone very helpful - answered my many questions. Would definitely hire you again.
  • By Elizabeth M.
    Durham, NC
    "Matt Johnson just left our home from our annual service check. He is so..."

    Customer Review

    By Elizabeth M.
    Durham, NC

    Matt Johnson just left our home from our annual service check. He is so thorough and knowledgeable, it's amazing!! He noticed another issue that we had also noticed but we didn't say anything. He had a plan to resolve it and will return very soon to fix it! We are very impressed with Tarheel Basement and with Matt!! Elizabeth M.
  • By Bill
    Durham, NC
    "Jackie was very responsive, professional, and friendly - super great!"

    Customer Review

    By Bill
    Durham, NC

    Jackie was very responsive, professional, and friendly - super great!
  • By Margaret C.
    Madison, NC
    "Adam, Edward and Cris, called when they were on their way to my home. Once..."

    Customer Review

    By Margaret C.
    Madison, NC

    Adam, Edward and Cris, called when they were on their way to my home. Once they arrived they introduced themselves and thanked me for choosing Tarheel Basement (again when they were leaving). If it wasn't for the sound of their equipment I would not have known they were in my house. When they finished the installation of the sump pump and XP San/Dry Adam called to me and explained both items thoroughly. It has been awhile since the air has not felt so dry and clean. Thank you

Crawl Space Encapsulation: NC's Solution for Wet & Humid Crawl Spaces in Greensboro, Winston Salem, High Point, Lexington, NC and VA

Before & After
  • Patrick Springs, VA - Nasty Crawlspace Cleaned and Encapsulated
    Patrick Springs, VA - Nasty Crawlspace Cleaned and Encapsulated
    This homeowner's crawlspace had experienced extensive humidity and moisture damage...

    Patrick Springs, VA - Nasty Crawlspace Cleaned and Encapsulated

    Before
    After

    This homeowner's crawlspace had experienced extensive humidity and moisture damage to her floor joists and insulation. It was evident that the space needed to be looked into as soon as possible. Tar Heel Basement Systems solved her problems by sealing the space with a CleanSpace vapor barrier, lining the walls with SilverGlo insulation and installing a new sump pump and dehumidifier. This combination of products will remove any moisture from the space, protecting and securing it from the outside environment. The moldy insulation was also removed from under the floor boards. The THBS crew left the home knowing that the crawlspace was healthier and that the homeowner would be much happier with her home.

  • Reidsville, NC Crawl Space Encapsulation
    Reidsville, NC Crawl Space Encapsulation
    This crawl space in Reidsville, NC was a perfect environment...

    Reidsville, NC Crawl Space Encapsulation

    Before
    After

    This crawl space in Reidsville, NC was a perfect environment for mold growth, wood rot and critters. The original vapor barrier (6 mil plastic) was only covering parts of the dirt floor, allowing moisture from the soil into the crawl space. This moisture then causes insulation to fall, mold to grow and wood to rot. One of the homeowner's main concerns was the bad odor that was permeating from the crawl space. Often times, that "musty crawl space smell" is an indication that there is mold in the space.

    Tar Heel Basement Systems installed their patented CleanSpace crawl space encapsulation system. The 20 mil thick CleanSpace vapor barrier is the strongest liner in the industry and isolates the home from the damp earth below. Once the crawl space was sealed (vents closed and new doors installed) the crew installed a SaniDry CX crawl space air system to keep the relative humidity below 55%. Now that this crawl space is a controlled, dry environment, there should be no more mold and no more nasty odors.

  • Reidsville, NC - Insufficient Vapor Barrier Replaced
    Reidsville, NC - Insufficient Vapor Barrier Replaced
    The crawl space in this Reidsville, NC home had...

    Reidsville, NC - Insufficient Vapor Barrier Replaced

    Before
    After

    The crawl space in this Reidsville, NC home had a thin 6mil. vapor barrier that was losing its grip, literally. The liner had begun to fail, providing no protection for the homeowner.

    Tar Heel Basement Systems installed the patented, CleanSpace 20mil liner that completely separates the home from the earth below and will not deteriorate like the previous vapor barrier. This homeowner is excited to have a healthy, energy efficient crawl space thanks to Tar Heel Basement Systems!

  • Reidsville, NC - Finished Basement Restoration
    Reidsville, NC - Finished Basement Restoration
    The finished basement in this Reidsville, NC home had a...

    Reidsville, NC - Finished Basement Restoration

    Before
    After

    The finished basement in this Reidsville, NC home had a finished basement with drywall and carpet. Overtime, the basement began to leak after heavy rains around the base of the drywall and carpeted floor. The homeowner wanted to prevent mold growth from taking over their finished basement by waterproofing the basement and installing new finishing material.

    Tar Heel Basement Systems installed the WaterGuard and TripleSafe Basement Waterproofing System along the entire perimeter of the basement. The drywall that was previously affected by the water damage was replaced with the EverLast Wall Restoration Panels. Unlike drywall, EverLast Wall Panels are made of antimicrobial materials and will never rot or mold. The carpet was replaced with the anti-mold ThermalDry Basement Flooring.

  • Reidsville, NC - Dirt Floor Cellar Transformed from Scary to Bright
    Reidsville, NC - Dirt Floor Cellar Transformed from Scary to Bright
    The dirt floor cellar under this Reidsville, NC home was...

    Reidsville, NC - Dirt Floor Cellar Transformed from Scary to Bright

    Before
    After

    The dirt floor cellar under this Reidsville, NC home was constantly damp and causing the energy bill to spike during the winter months. The exposed dirt floor and open vents were allowing for cold air to reach the living area above.  

    Tar Heel Basement Systems transformed the space into a dry and conditioned area using the CleanSpace Encapsulation System. The 20mil CleanSpace liner was able to completely separate the home from the exposed dirt below and seal the open vents. The once scary space is now bright and dry! 

  • Reidsville, NC- Sinking Stoop Raised
    Reidsville, NC- Sinking Stoop Raised
    The front stoop at this Reidsville, NC home was stabilized...

    Reidsville, NC- Sinking Stoop Raised

    Before
    After

    The front stoop at this Reidsville, NC home was stabilized and raised (2) two inches. Tar Heel Basement Systems injected waterproof, polyurethane foam beneath the slab called, PolyLEVEL. The failing soil under the slab was compressed, creating a stabilized base to be formed, allowing the PolyLEVEL foam to raise the sinking stoop. The homeowner's are delighted to have a stabilized and level front stoop! 

  • Stoneville, NC - Knight
    Stoneville, NC - Knight
    Tar Heel Basement Systems installed a CleanSpace vapor barrier in...

    Stoneville, NC - Knight

    Before
    After

    Tar Heel Basement Systems installed a CleanSpace vapor barrier in the crawl space to help reduce radon levels.  Tar Heel was able to intigrate the CleanSpace encapsulation system in this Stoneville home to reduce odors and reduce radon levels below 4.0 Pci/L.

  • Hillsborough, NC - Sealed Crawl Space
    Hillsborough, NC - Sealed Crawl Space
    The damp and dirty crawl space in Hillsborough, NC was...

    Hillsborough, NC - Sealed Crawl Space

    Before
    After

    The damp and dirty crawl space in Hillsborough, NC was transformed into a clean and dry area below the home. Tar Heel Basement Systems sealed all of the crawl space vents and installed the patented CleanSpace System. The 20 mil thick CleanSpace liner completely seals off the home from the dirt floor below. The CleanSpace liner also has antimicrobial properties, preventing mold and mildew to grow along the liner.

  • Madison, NC - Dirt Floor Crawl Space Encapsulated
    Madison, NC - Dirt Floor Crawl Space Encapsulated
    Musty odors were a common problem this Madison, NC homeowner...

    Madison, NC - Dirt Floor Crawl Space Encapsulated

    Before
    After

    Musty odors were a common problem this Madison, NC homeowner had faced over the years. Their exposed dirt floor, vented crawl space was creating an infestation of mold along the floor system of the home. 

    Tar Heel Basement Systems reversed the musty odor problem and created healthy indoor air quality by sealing all of the vents along the perimeter of the home. The 20mil CleanSpace Encapsulation System was installed along the entire crawl space floor, piers and each wall to separate the home from the exposed dirt below. Musty odors are a thing of the past for this Madison, NC home! 

  • Burlington, NC - Damp Crawl Space Now Dry
    Burlington, NC - Damp Crawl Space Now Dry
    The crawl space team at Tar Heel Basement Systems transformed...

    Burlington, NC - Damp Crawl Space Now Dry

    Before
    After

    The crawl space team at Tar Heel Basement Systems transformed this damp and nasty crawl space in Burlington, NC into a bright and dry area using the CleanSpace 20mil Encapsulation System.

    The previous 6mil vapor barrier was allowing moisture to ruin the items stored in the crawl space; while the CleanSpace System is made of antimicrobial components that prevent mold and moisture from ruining the area below the home. The crawl space is now ready to be used as a conditioned storage space! 

     

Tar Heel Basement Systems has been providing permanent solutions, such as our crawl space encapsulation system to our customers since 2003.

In addition to being a complete and permanent moisture solution, our crawl space encapsulation NC system prevents the infiltration of radon gases, insects, rodents and the warm, humid outside air.

The Tar Heel Basement Systems team is now confronting this problem head-on. With years of experience in construction and crawlspace moisture control, Tar Heel Basement Systems has the capabilities and expertise to provide the proper solution for your home.

If you have mold, mildew, water intrusion, musty odors, seepage, or any other unpleasant situations in your crawlspace or basement, contact Tar Heel Basement Systems for a free dry crawlspace cost estimate!

We fix basements, crawl spaces and foundations in northwest North Carolina and Virginia, including the Lexington, Winston Salem, High Point, Greensboro, Lenoir, Mount Airy, Statesville, Bristol, Boone, Taylorsville, Abingdon areas, Mount Airy, Thomasville and nearby.

Looking for a price? Get a no cost, no obligation free estimate.

our service area

We serve the following areas

North CarolinaVirginia Our Locations:

Tar Heel Basement Systems
2910 Griffith Rd.
Winston-Salem, NC 27103
1-336-916-2150