Job Survey completed by Mark and
Bristol, VA 24201 in Bristol County
Tar Heel Basement Systems
Overall Rating: 5 / 5
Date:
Customer had the option to rate any question 1-5. 1 being worst and 5 being best.
| Survey Questions | Rated | Comments |
| Satisfaction with the job we did for you: | 5  |
excellent, no EXCELLENT. beyond satisfied. |
| Experience with the first phone call to the company | 5 |
Met Will at the home show in our area. He seem genuinely concerned with our problem and confident of his solution would solve our water problem, forever. |
| Office Staff | 5 |
Syndey does an incredible job in handling communication during the entire process. |
| Salesperson and sales presentation | 5 |
Will has exceptional knowledge of the systems, and quickly assesses what system we needed. Very professional. |
| Our installation crew | 5 |
Josh, Orville and Isaac did a great job installing the system. Amazing how detailed Josh is and great at keeping the team going. |
| The cleanup process | 5 |
Did a great job considering what a mess of the job it really is. |
| Would you tell your friends about us? | Yes | |
| May we use you as a reference? | Yes | |
| May we post this review on our site? | Yes | |
| Customer Comment: Thank you Josh, Orville and Isaac for the great installation of our basement water system. We look forward to never dealing with a wet basement again! Thanks to Will for all your expert knowledge in getting us the right systems and Sydney in all the communication and scheduling. I highly commend this company in it's amazing customer service in every step of the process! Thanks again. |
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