Reviews
Let us know how we are doing. To write a review for Tar Heel Basement Systems, please click the review us button below.
Leave us a Review!
Reviews from Real Customers
- 5/
- 5/
- 5/
- 5/
- 5/
Ian A, Ian B, Ethan and Justin arrived on time, for a same day service call. They diagnosed the failure of our sump pump (under warranty)…
Ian A, Ian B, Ethan and Justin arrived on time, for a same day service call. They diagnosed the failure of our sump pump (under warranty) and made arrangements to schedule a replacement. I could not have asked for better, more professional service. 5 stars without hesitation.
Zach Wallace came for my first annual inspection for the crawl space work completed in 2025. He was thorough in checking that all of the…
Zach Wallace came for my first annual inspection for the crawl space work completed in 2025. He was thorough in checking that all of the work was functioning as it should. He took pictures to show me the updated inprovements. He answered all my questions clearly. He presented options for additional services without pressuring or trying to alarm me to make a hasty decision. I would be happy for him to continue to do my annual inspection.
- 5/
- 5/
- 5/
- 5/
- 5/
No service better than that provided by John. Austin and Chris. They all were top notch, keeping me informed about their progress during…
No service better than that provided by John. Austin and Chris. They all were top notch, keeping me informed about their progress during the job. My personal QC inspection revealed top quality workmanship.
- 5/
- 5/
- 5/
- 5/
- 5/
Luke Evans, Jonathan Ruiz and Julian Bruno has worked on our home for the past few days and the work came out amazing m. Our foundation in…
Luke Evans, Jonathan Ruiz and Julian Bruno has worked on our home for the past few days and the work came out amazing m. Our foundation in the kitchen area was beginning to sink in. And the cracks has been filled in by getting the house lifted. Thank you for the great work.
- 5/
- 5/
- 5/
- 5/
- 5/
Ian and Justin did a great job installing a sump pump system for us. Communication in advance of the job was great and they were true to…
Ian and Justin did a great job installing a sump pump system for us. Communication in advance of the job was great and they were true to the arrival times promised. They kept us up to date on the work in progress and gave a thorough walk-through afterwards to make sure everything was to our satisfaction and that we understood the system.
- 5/
- 5/
- 5/
- 5/
- 5/
Austin Moody,Jesus Villagomez, John Noyola. were the crew that came out to install my Tarheel basement system. The gentleman were extremely …
Austin Moody,Jesus Villagomez, John Noyola. were the crew that came out to install my Tarheel basement system. The gentleman were extremely professional in their work, kept the work site very clean while working, and cleaning up after themselves. I highly recommend this crew to The next customers of Tarhill basement systems.
- 5/
- 5/
- 5/
- 5/
- 5/
Crew did a great job, Thank you John, Kolin and James
Crew did a great job, Thank you John, Kolin and James
- 5/
- 5/
- 5/
- 5/
- 5/
From the annual inspection, Nick suggested we consider adding foundation wall insulation in the crawlspace as we did not have any under the …
From the annual inspection, Nick suggested we consider adding foundation wall insulation in the crawlspace as we did not have any under the flooring and we did have this on our list to check into. He was professional and thorough. Now the hard part, the install…team was lead by Nestor Bautista and they were on time, explained/showed exactly what they would do and how. They were all friendly, professional, cleaned up completely and finished a bit quicker than expected. Nestor then walked us through the install and provided pictures of all the crawl space areas. Now the payoff, felt almost immediately warmer in den area and am sure this will provide more efficient HVAC for us. We are a Tarheel customer for over 8 years now, from Stephen Peterson to their regular service techs, Nick Harmon, to their install teams…we will be a customer for life.
- 5/
- 5/
- 5/
- 5/
- 5/
Mike Colt Mason and Lee did.a great job an.d we're very professional.
Mike Colt Mason and Lee did.a great job an.d we're very professional.
- 5/
- 5/
- 5/
- 5/
- 5/
From the start of the initial estimate Tarheel was easy to work with. Ian and Daniel were the two guys who came to work on my crawl space…
From the start of the initial estimate Tarheel was easy to work with. Ian and Daniel were the two guys who came to work on my crawl space and they were amazing. They both went above and beyond in what they had to do and went as far as helping with things that wasn’t their responsibility. I would recommend Tarheel to anyone.
- 5/
- 5/
- 5/
- 5/
- 5/
John, Kolin and James were courteous, on time and very informative. They took great pride and keeping things clean and neat. They were…
John, Kolin and James were courteous, on time and very informative. They took great pride and keeping things clean and neat. They were personable, polite, and knowledgeable. They guided us through this process and kept us very well informed. They were excellent helping us through this stressful time.
- 5/
- 5/
- 5/
- 5/
- 5/
I had a great experience with Tar Heel Basement Systems. Christopher and his crew were punctual and pleasant. Pete did a nice job walking…
I had a great experience with Tar Heel Basement Systems. Christopher and his crew were punctual and pleasant. Pete did a nice job walking me through the process. I’d recommend Tar Heel Basement Systems
- 5/
- 5/
- 5/
- 5/
- 5/
Jarrod and Shy were the best. They were both professional and friendly. They arrived on time, kept us informed and completed the job to our …
Jarrod and Shy were the best. They were both professional and friendly. They arrived on time, kept us informed and completed the job to our satisfaction. This experience with Tarheel was wonderful and I would highly recommend this company and crew.
- 5/
- 5/
- 5/
- 5/
- 5/
The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked…
The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked very efficiently and did it with a smile.Thanks L. Washington
- 5/
- 5/
- 5/
- 5/
- 5/
Ken,Gerry & James P did an excellent job. They were very professional. I would highly recommend.
Ken,Gerry & James P did an excellent job. They were very professional. I would highly recommend.
- 5/
- 5/
- 5/
- 5/
- 5/
Jonathan and his team was very honest, knowledgeable, and thorough! Jonathan took the time to explain the solution options to me. He was…
Jonathan and his team was very honest, knowledgeable, and thorough! Jonathan took the time to explain the solution options to me. He was always pleasant and friendly even though I may have needed more attention to understand the solution options. When we found the source of my basement leak, it turned out that I only needed a simple repair! He even helped me to move forward with it! I highly recommend Jonathan, his team, and Tar Heel Basement Systems! Thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They…
I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They worked well together to complete the job on time and above expectations. I was impressed with the systems but even more impressed with the way it was installed, the efforts to control the dust and the cleanup that occurred throughout the job. I would suggest you ask for this crew by name. I had the work quoted by others but there was no warranty included. I think the extra money spent was well worth the quality, warranty and included follow-up inspections. The lifting peer systems installed closed the cracks in the brick veneer on the length of 3 sides of the house as planned. I observed the installation of the wall braces and could see the immediate reduction in bowing of wall. Very happy with results.
- 5/
- 5/
- 5/
- 5/
- 5/
Joel Cocker was tremendously helpful. He did not rush and listened to our concerns. Extremely pleasant!! Thank you Joel!!!!
Joel Cocker was tremendously helpful. He did not rush and listened to our concerns. Extremely pleasant!! Thank you Joel!!!!
- 5/
- 5/
- 5/
- 5/
- 5/
First I met with Jeff about Crawlspace encapsulation. He discovered 2 rotten floor Joice. Replacement of those as well as encapsulation…
First I met with Jeff about Crawlspace encapsulation. He discovered 2 rotten floor Joice. Replacement of those as well as encapsulation was very reasonable. They sent out Andy and Elijah who were very efficient and considerate. The other half of the space was an open basement area. The main front wall was so wet mortar was easing out. Jeff recommended a french drain with a pump. Edward and Jeremy were not only respectful but explained every step . Thank you Tarheel Basement Crew !!
- 5/
- 5/
- 5/
- 5/
- 5/
Very professional experience with Ken, Stephen Foster and Michael T. There was a great deal of work to do and they accomplished it promptly,…
Very professional experience with Ken, Stephen Foster and Michael T. There was a great deal of work to do and they accomplished it promptly, carefully and with minimal disturbance to our enjoyment of the rest of the house. We haven't had enough rain to verify that the issue is solved but so far we are very satisfied.
- 5/
- 5/
- 5/
- 5/
- 5/
Very professional and courteous experience with Tar Heel Basement System. Ken, Stephen & Michael T did a great job! Thank you guy’s so much!
Very professional and courteous experience with Tar Heel Basement System. Ken, Stephen & Michael T did a great job! Thank you guy’s so much!
- 5/
- 5/
- 5/
- 5/
- 5/
Ian A, Ian B, and Taeveon came out and encapsulated my crawl space, and installed a sump pump for me. The work done was great and my crawl…
Ian A, Ian B, and Taeveon came out and encapsulated my crawl space, and installed a sump pump for me. The work done was great and my crawl space, as well as home have been more comfortable. Finished efficiently in a day and a half as well.
From Brandon, the account manager/estimator to the crew on site (John, Edwin and Colin – I hope I got all their names correct). They were…
From Brandon, the account manager/estimator to the crew on site (John, Edwin and Colin – I hope I got all their names correct). They were awesome. Brandon was very informative and explained everything thoroughly during the estimate, he communicated through out and even answered a couple phone calls and text messages while he was out of town. The crew – John was the foreman and was super helpful. Called/texted each morning before they showed up, was professional and upbeat. This is not an easy job and they all were very professional. Would happily pay them for any future properties I may have. Sure fire example of, you pay for what you get. Professional, courteous, upbeat and communication was perfect. Thanks guys!
- 4/
- 4/
- 4/
- 4/
- 4/
John, Austin, and Chris of Tar Heel Basement Systems did an awesome job on lifting our house, they were quick and professional an very nice …
John, Austin, and Chris of Tar Heel Basement Systems did an awesome job on lifting our house, they were quick and professional an very nice guys. The one star is not on them it's from their office's communication with us, we couldn't contact the office and the office wouldn't contact us.
- 5/
- 5/
- 5/
- 5/
- 5/
Jordan, Ian, and Nathan were professional, polite, respectful, and informative. Ian and Nathan did the installation and I'm very impressed…
Jordan, Ian, and Nathan were professional, polite, respectful, and informative. Ian and Nathan did the installation and I'm very impressed with the job they did. I don't want to leave out the young lady who answered the phone when I called with questions. I apologize if I'm wrong; I think her name is Sarah. She is also very polite and was eager to help. My experience with Tarheel Basement Systems is positive and I recommend them highly.
- 5/
- 5/
- 5/
- 5/
- 5/
We had our crawl space encapsulated & a new dehumidifier added ..So glad we used TarHeel Basement Systems! From start to finish:Nathan’s…
We had our crawl space encapsulated & a new dehumidifier added ..So glad we used TarHeel Basement Systems! From start to finish:Nathan’s assessment & recommendations, to speaking with wonderful office staff ,to Jaqwon & Stanley’s awesome installation ( thank you so much guys) EVERYTHING turned out better than we could have imagined!!Highly recommend TARHEEL BASEMENT SYSTEMS!!!! Great Company!B.A.
- 5/
- 5/
- 5/
- 5/
- 5/
Five stars is not enough for the crew that worked on our crawl space this past week! Mike J, Dillon Y, and Andy L were the most…
Five stars is not enough for the crew that worked on our crawl space this past week! Mike J, Dillon Y, and Andy L were the most knowledgeable, hard working team we have ever seen. They constantly went above and beyond to offer the very best customer service by repairing several items not covered in our initial quote. If you need help with your basement or crawl space look no further! Thank you guys for giving us piece of mind.
- 5/
- 5/
- 5/
- 5/
- 5/
Josiah, Gustavo and Rodrigo did an outstanding job at our house. Very nice polite, professional young men. Talked us through everything…
Josiah, Gustavo and Rodrigo did an outstanding job at our house. Very nice polite, professional young men. Talked us through everything they were doing and always took time to answer questions we had. Cleaned up very well and left project looking great. Would recommend to anyone needing their house lifted.
- 5/
- 5/
- 5/
- 5/
- 5/
The crews did great work in a short amount of time. Nestor, John, and Andy were among the workers who worked tirelessly to improve my…
The crews did great work in a short amount of time. Nestor, John, and Andy were among the workers who worked tirelessly to improve my house’s foundation and crawlspace.
- 5/
- 5/
- 5/
- 5/
- 5/
Brandon Cross was very precise & knowledgeable in the encapsulation services to be provided. The crew was friendly, professional and…
Brandon Cross was very precise & knowledgeable in the encapsulation services to be provided. The crew was friendly, professional and answered any questions that I asked. The county inspector stated that it was so clean & was encapsulated properly that we could eat dinner there or even bring a pillow and sleep there. Thank you so much TarHeel Basement System. I would highly recommend them.
- 5/
- 5/
- 5/
- 5/
- 5/
I had a sump pump installed by Josue and Dom who were both very professional and courteous. I was called ahead of time and upon arrival…
I had a sump pump installed by Josue and Dom who were both very professional and courteous. I was called ahead of time and upon arrival everything was explained in detail. They did a great job ensuring the pipe and drain looked nice and everything was returned as they found it. Josue showed me photos at completion of the job and answered all of my questions.
- 5/
- 5/
- 5/
- 5/
- 5/
Daniel arrived on time, was courteous and professional. Thanks for fantastic service. I would defiantly recommend Tar Heel.
Daniel arrived on time, was courteous and professional. Thanks for fantastic service. I would defiantly recommend Tar Heel.
- 5/
- 5/
- 5/
- 5/
- 5/
Devin arrived on time (1200 noon) just like he said would. I was pleasantly surprised that the inspection included inside and around the…
Devin arrived on time (1200 noon) just like he said would. I was pleasantly surprised that the inspection included inside and around the outside of the home, as well as the crawl space. I'm glad that no major issues were found . I was impressed with his level of professionalism, as he went as far as to literally record his findings into a slide presentation. He even went as far as to seal around the door to the crawl space in an effort to ensure the possibility of water no longer pooling by the door. I'm very pleased that the encapsulation done by Tarheel Basement Systems is still holding firm. Devin showed me what Tarheel Basement Systems can do for me regarding insulation. Though I'm not ready to make this move now, Devin has given something me to think about.
- 5/
- 5/
- 5/
- 5/
- 5/
We had the pleasure of having Nathan out to our house this afternoon to address and go over a water intrusion issue in our crawl space….
We had the pleasure of having Nathan out to our house this afternoon to address and go over a water intrusion issue in our crawl space. Nathan was very friendly, informative and professional and we feel fully informed and educated and able to make a good decision as far as the remediation of our problem. Highly recommend this company.
- 5/
- 5/
- 5/
- 5/
- 5/
We are so pleased with the work Brian C. & John C. did on our crawlspace encapsulation. From the first phone call to the estimate visit we…
We are so pleased with the work Brian C. & John C. did on our crawlspace encapsulation. From the first phone call to the estimate visit we couldn't have asked for better, accommodating workers.
- 5/
- 5/
- 5/
- 5/
- 5/
Our front porch stairs had sunk considerably causing the last step up to our house to be too high and tripping people all the time! We…
Our front porch stairs had sunk considerably causing the last step up to our house to be too high and tripping people all the time! We found Target Basement Systems and they got it fixed within a week. There work was precise and attention to detail excellent. We were very pleased with how quickly they scheduled our repair (the next week). They showed up exactly as promised and it looks great. You can’t even tell it was repaired. I highly recommend Roswin S, Justin H and Chris A. Only regret is not finding them sooner.
- 5/
- 5/
- 5/
- 5/
- 5/
If you need foundation work done, do yourself a favor and request Jay Yount at Tar Heel Basements. I had several companies come out, and…
If you need foundation work done, do yourself a favor and request Jay Yount at Tar Heel Basements. I had several companies come out, and Jay was the only one who approached my sagging floor issues with real expertise and a no-nonsense attitude. He spent hours carefully analyzing the problem and provided an honest, straightforward assessment with zero pressure. It's clear he takes pride in his work and values doing things the right way. More companies need people like Jay, and if his management is smart, they'll make sure he's moving up.
- 5/
- 5/
- 5/
- 5/
- 5/
Very friendly and professional answers all my questions did a awesome job on my crawl space Very happy with the job they did.⭐️⭐️⭐️⭐️⭐️
Very friendly and professional answers all my questions did a awesome job on my crawl space Very happy with the job they did.⭐️⭐️⭐️⭐️⭐️
- 5/
- 5/
- 5/
- 5/
- 5/
Great experience with the crew, Austin G, Justin H, and Austin L, who came to level my floors. They were knowledgeable and friendly….
Great experience with the crew, Austin G, Justin H, and Austin L, who came to level my floors. They were knowledgeable and friendly. Completed the job, thoroughly, within the time that they said they would.
- 5/
- 5/
- 5/
- 5/
- 5/
We had a fantastic visit! Our inspector (Daniel) was very knowledgeable, friendly and helpful. He was able to provide us with the…
We had a fantastic visit! Our inspector (Daniel) was very knowledgeable, friendly and helpful. He was able to provide us with the information and peace of mind we were seeking. I cannot say enough good things about experience.
- 5/
- 5/
- 5/
- 5/
- 5/
I liked that Zackery explained what and how they were doing the vents. The job looks great. Nice job!
I liked that Zackery explained what and how they were doing the vents. The job looks great. Nice job!
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob did an excellent job & kept my mom informed during the whole process. Although it was very pricy, it was well worth the money saved…
Jacob did an excellent job & kept my mom informed during the whole process. Although it was very pricy, it was well worth the money saved on the electricity & fixed water issues under the crawl space.
- 5/
- 5/
- 5/
- 5/
- 5/
Tar heel basements did an awesome job in our basement. Ian and Nathan were very courteous and professional and they did an excellent job. …
Tar heel basements did an awesome job in our basement. Ian and Nathan were very courteous and professional and they did an excellent job. Highly recommended.
- 5/
- 5/
- 5/
- 5/
- 5/
I recently scheduled an appointment for an assessment & estimate for waterproofing and repairing a section of crawl space in my home with…
I recently scheduled an appointment for an assessment & estimate for waterproofing and repairing a section of crawl space in my home with Tar Heel Basement Systems. The entire process was easy and seamless, from scheduling, to communication regarding the time of the appointment and subsequent arrival of the technician, to the inspection and final explanation of the estimate and what I would need. I want to give Mark Caddell a big shout out for his professionalism, knowledge, and genuine care for me and what I needed. Outstanding customer service!
- 5/
- 5/
- 5/
- 5/
- 5/
All were very professional and personable! Explained each step of the process as they were doing it! At the end of the project pictures…
All were very professional and personable! Explained each step of the process as they were doing it! At the end of the project pictures were shown of all work done….
- 5/
- 5/
- 5/
- 5/
- 5/
The installation team was terrific to work with. Juan, the leader of the team, was exceptionally professional and very informative…
The installation team was terrific to work with. Juan, the leader of the team, was exceptionally professional and very informative throughout the process. Alex and Hayden were also very professional and upbeat – very dedicated to ensuring the job was done to the high level of the Tar Heel expectation. Nice work gents!
- 5/
- 5/
- 5/
- 5/
- 5/
They did great job leveling a driveway concrete slab that had dropped about 3". They arrived on time and cleaned up the area so it looked…
They did great job leveling a driveway concrete slab that had dropped about 3". They arrived on time and cleaned up the area so it looked like they'd never been here.
- 5/
- 5/
- 5/
- 5/
- 5/
Tar Heel Basement Systems did a great job helping us improve our floor supports. Steele W. guided us through the problem and solution with…
Tar Heel Basement Systems did a great job helping us improve our floor supports. Steele W. guided us through the problem and solution with expertise – we are highly confident in Tar Heel directly because of his knowledge and professionalism. Hayden, Cameron, and their entire crew did an outstanding job of executing the repair, communicating with us each day and fully answering questions that we had. I would absolutely contact Tar Heel Basement Systems for work in the future.
- 5/
- 5/
- 5/
- 5/
- 5/
Nick Perfetti, Austin Thomas and Javonna Gil completed our craw-space encapsulation in a very professional and highly skilled manner. They …
Nick Perfetti, Austin Thomas and Javonna Gil completed our craw-space encapsulation in a very professional and highly skilled manner. They were on time, respectful and very competent in completing the work. They truly performed as the A Team. And the results were top notch.
- 5/
- 5/
- 5/
- 5/
- 5/
We have a house that was built in the 50s that was needing some basement work. I contacted Tarheel Basements systems Rob the estimator…
We have a house that was built in the 50s that was needing some basement work. I contacted Tarheel Basements systems Rob the estimator crawled under the house. Did a very thorough inspection. A total encapsulation was performed and a dehumidifier was installed by Tae, Edwin and James.  we are very happy with all the work performed and would highly recommend Tarheel Basements systems. 
- 5/
- 5/
- 5/
- 5/
- 5/
Myles sold me the encapsulated crawl space. The three gentlemen that completed the installation were very professional. It was finished in…
Myles sold me the encapsulated crawl space. The three gentlemen that completed the installation were very professional. It was finished in three days and after inspection, I was informed that it was the “best install that they had seen, and that It appeared they had gone above and beyond”. It was very expensive, but I hope in the long run it was worth it.
- 5/
- 5/
- 5/
- 5/
- 5/
Tar Heel has been helping us to get our crawlspace under control, and have done a wonderful job! We recently had followed up work performed …
Tar Heel has been helping us to get our crawlspace under control, and have done a wonderful job! We recently had followed up work performed by Justin M. And Quentin. They did timely work, were professional, and did a nice job of keeping interruptions to a minimum. I HIGHLY recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
The service was great and the crew was polite and worked at a great place..i recommend Ken, Gerry and James P for your basement needs.
The service was great and the crew was polite and worked at a great place..i recommend Ken, Gerry and James P for your basement needs.
- 5/
- 5/
- 5/
- 5/
- 5/
David P, James C and Cris P did a great job on my install! They listened and was able to help resolve some challenges within the project.
David P, James C and Cris P did a great job on my install! They listened and was able to help resolve some challenges within the project.
- 5/
- 5/
- 5/
- 5/
- 5/
Thank you to Aiden and his crew and Justin and his crew. The communication with all of the Tar Heel teams from beginning to end was…
Thank you to Aiden and his crew and Justin and his crew. The communication with all of the Tar Heel teams from beginning to end was exceptional. The project was completed ahead of schedule and the work site is clean. The results are positively noticeable. I appreciate all of their efforts.
- 5/
- 5/
- 5/
- 5/
- 5/
We had our crawl space encapsulated and a dehumidifier installed by Tae S. and Edwin C. of Wilmington, NC. We are very pleased with the job …
We had our crawl space encapsulated and a dehumidifier installed by Tae S. and Edwin C. of Wilmington, NC. We are very pleased with the job and they came when they said they would and cleaned up after themselves. I would recommend this company to anyone.
- 5/
- 5/
- 5/
- 5/
- 5/
James W and Matt D came out to work on the foundation and install some jacks for sagging joists. They were courteous and quick. THBS is…
James W and Matt D came out to work on the foundation and install some jacks for sagging joists. They were courteous and quick. THBS is definitely not the cheapest shop in town, but they stand behind their work and I prefer to have folks that know what they're doing operating on the most important aspects of my home. Thanks again!
- 5/
- 5/
- 5/
- 5/
- 5/
Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions…
Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions we had in detail. I highly recommend Tarheel Basement Company.
- 5/
- 5/
- 5/
- 5/
- 5/
Workers performed their work as if it were their property…can't get better than that.. highly recommended.
Workers performed their work as if it were their property…can't get better than that.. highly recommended.
- 5/
- 5/
- 5/
- 5/
- 5/
Let me start off and say, that this team of workers are excellent 👍.They showed nothing but excellent customer service the whole time.They…
Let me start off and say, that this team of workers are excellent 👍.They showed nothing but excellent customer service the whole time.They are welcome on my property anytime,to do work. They cleaned up behind themselves,the whole time.Even cleaned up some of my mess left behind in that area. The people that I am referring to names are. Forman- Nicku Perfetti, Austin Thomas -Travis Carroll- Javona Gill. GO TEAM GO YOU ROCK. Thanks Tarhell for the experience.
- 5/
- 5/
- 5/
- 5/
- 5/
From the time I chose Tar Heel Basement Systems, the communication was excellent and everything went smooth. Nick and Devon were very…
From the time I chose Tar Heel Basement Systems, the communication was excellent and everything went smooth. Nick and Devon were very professional and did a great job stabilizing the foundation, cleaning up and making sure we were satisfied with the outcome. I would definitely recommend Tar Heel Basement Systems and their crew!
- 5/
- 5/
- 5/
- 5/
- 5/
We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to…
We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to the installation by Robert Hacker,Austin Moody and Kenny we received in our opinion very professional services. The 3 gentlemen that performed the installation kept us informed and communicated exactly what they were doing from the time they were in route to the time they finished each day. They were very efficient, productive and the quality of their work was excellent! They were polite and respectful! I doubt that there is another company out there that can match the excellence of Tarheel basement systems!
- 5/
- 5/
- 5/
- 5/
- 5/
Austin and John were excellent. Very informative and friendly and they cleaned up after the job was completed! Tarheel's waterproofing…
Austin and John were excellent. Very informative and friendly and they cleaned up after the job was completed! Tarheel's waterproofing system works!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Justin H, Quentin and Tremaine installed crawl drain and sump pump for us. Communication and work were great!
Justin H, Quentin and Tremaine installed crawl drain and sump pump for us. Communication and work were great!
- 5/
- 5/
- 5/
- 5/
- 5/
Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a…
Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
Luke and his crew did an amazing job on our crawl space. Excellent communication throughout the entire process with detailed pics along…
Luke and his crew did an amazing job on our crawl space. Excellent communication throughout the entire process with detailed pics along the way. Very happy with the job they did!
- 5/
- 5/
- 5/
- 5/
- 5/
Zac and Jess done an excellant job. Explained the process. Very professinal! Would highly recommend to others.
Zac and Jess done an excellant job. Explained the process. Very professinal! Would highly recommend to others.
- 5/
- 5/
- 5/
- 5/
- 5/
Representative, David Wood, conducted a survey of our crawl space with photos and details of the condition with recommendations and options …
Representative, David Wood, conducted a survey of our crawl space with photos and details of the condition with recommendations and options to correct the issues. David was very professional and with the assistance of Sara Shultz put the plan in action.Today Tarheel Basement completed encapsulation system on our crawl space. Within two hours after the crew left we could feel a difference with the dehumidifier running. The work ethic of Edward, Taylor and Tim was above all expectations. Their work was very organized, clean, and professional. They were willing to answer all questions regarding the system. We would highly recommend Edward, Taylor and Tim with Tarheel Basement System. On time and efficient!Larry and Glenda
- 5/
- 5/
- 5/
- 5/
- 5/
John Boy & James were great to work with. They kept me up to date through the entire process and kept the area clean. The company in…
John Boy & James were great to work with. They kept me up to date through the entire process and kept the area clean. The company in general is 100% great to work with. I recommend them!!
- 5/
- 5/
- 5/
- 5/
- 5/
Josiah, the foreman, and his fellow colleagues, Gustavo and Rodrigo, did an excellent job in transforming our crawlspace from a dark,…
Josiah, the foreman, and his fellow colleagues, Gustavo and Rodrigo, did an excellent job in transforming our crawlspace from a dark, dirty and damp space, into a space I no longer will be afraid or worried to go into if the need arises.They were all three very friendly and polite! If one could recommend a business because of it’s employees I definitely would do so. They went out of their way to do a good job and treat 2 old ladieswith respect and kindness. (They also took junk away from under the house that had been there for over 50 years!)It was also Rodrigo’s birthday and he even let us sing Happy Birthday to him!I would recommend this company gor crawlspace work if anyone should ask me especially because of it’s workers!
- 5/
- 5/
- 5/
- 5/
- 5/
Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when…
Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when they promised they would. They were extremely professional and communicated with me throughout the entire project. I am very happy with the service and the quality of the work. Nate Griffin, James Passmore, Noe Gomez, Justin Clayton, Billy Noyola, John Reavis and everyone else associated with the project did an excellent job. I have no hesitations in recommending them.
- 5/
- 5/
- 5/
- 5/
- 5/
Great professional work from Ken, Stephen and Michael T. Would recommend to others.
Great professional work from Ken, Stephen and Michael T. Would recommend to others.
- 5/
- 5/
- 5/
- 5/
- 5/
Ian, Justin, and Clemente installed new supports in our crawl space to fix our sagging floor. They were on time, professional, and…
Ian, Justin, and Clemente installed new supports in our crawl space to fix our sagging floor. They were on time, professional, and personable, and most importantly they worked fast and clean. They fixed our floors without any damage or mess. You would never have known they were here other than the once visible gaps and cracks at our baseboard or doorways are now gone or greatly reduced. This is a company I would recommend, and a team I would request by name.
- 5/
- 5/
- 5/
- 5/
- 5/
These guys did an amazing job to my crawlspace. Austin Moody, John Noyola, Roy Ruiz, Johnathan Ruiz great team of guys! In and out in, they …
These guys did an amazing job to my crawlspace. Austin Moody, John Noyola, Roy Ruiz, Johnathan Ruiz great team of guys! In and out in, they hustled and busted their tails to get the job done. Looks amazing under there now. Hardly knew they guys were here, weren't too loud and cleaned up the mess very well. Austin was very well at explaining the whole process and what they were working on throughout the process. Definitely recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
Austin, Justin and Tae were outstanding! TarHeel Basement Systems is a great company. Wonderful job and thank you!
Austin, Justin and Tae were outstanding! TarHeel Basement Systems is a great company. Wonderful job and thank you!
- 5/
- 5/
- 5/
- 5/
- 5/
Our crawl space is beautiful. House is much warmer now. Crew was very professional, hard working, friendly, and knowledgeable about our…
Our crawl space is beautiful. House is much warmer now. Crew was very professional, hard working, friendly, and knowledgeable about our needs. They deserve 5 gold stars or more. Thank you very much for an exceptional job well done. Would recommend to everyone if they want a job done right the first time.
- 5/
- 5/
- 5/
- 5/
- 5/
Tae. S, Edwin. C, and James. T handled my encapsulation, dehumidifier install, and sump pump install and they did an excellent job…
Tae. S, Edwin. C, and James. T handled my encapsulation, dehumidifier install, and sump pump install and they did an excellent job everything looks clean and well done these men definitely take pride in their work. Tarheel was willing to work with me in order to make things a little more affordable, with me doing some of the work up to the date of my install since I like to DIY to save money. and I’m very happy with the finished result. They are a little bit on the pricier side but with the quality of work and the quality of material they use I think its more then reasonable. There are multiple instances I’ve heard of other contractors / companies that would “provide” a similar service but would do it with cheap material and also do the bare minimum if even that in order to just take your money. You can’t go wrong with Tarheel. Cant recommend them enough. Almost forgot it was also a pleasure to work with Jason, when he came to give me the estimate. He also was the one to make suggestions on things I could do myself in order for me to try and keep the price a little lower and was very helpful throughout the entire process as I had a lot of questions for him.
- 5/
- 5/
- 5/
- 5/
- 5/
Elton did a great job with our inspection. He was knowledgeable, professional, and friendly. We were happy with the quote to fix our…
Elton did a great job with our inspection. He was knowledgeable, professional, and friendly. We were happy with the quote to fix our driveway.
- 5/
- 5/
- 5/
- 5/
- 5/
I recently had the pleasure of working with Tarheel Basement Systems for a basement waterproofing project, and I felt compelled to share my …
I recently had the pleasure of working with Tarheel Basement Systems for a basement waterproofing project, and I felt compelled to share my experience, particularly highlighting the exemplary service provided by Ken Decamp, Michael Thompson, and Stephen Foster, along with my sales representative, Tim Martin. From the initial consultation to the completion of the project, the professionalism exhibited by the entire team was remarkable. Ken Decamp, the project foreman, demonstrated exceptional leadership and expertise throughout the process. His attention to detail and commitment to ensuring that every aspect of the job was executed flawlessly did not go unnoticed. Ken was always available to address any concerns I had and provided clear, concise answers that made me feel confident in the work being done. Michael Thompson and Stephen Foster were equally impressive in their roles as the installation crew. Their craftsmanship and dedication to quality were evident in the meticulous work they performed. They approached each task with a strong work ethic and an unwavering commitment to customer satisfaction. It was evident that they take great pride in their work, and their professionalism contributed significantly to the overall positive experience. I would also like to commend Tim Martin, my sales representative, for his unwavering support and guidance throughout the entire process. Tim’s knowledge of the products and services offered by Tarheel Basement Systems was invaluable, and he took the time to ensure that I fully understood all aspects of the project. He was proactive in addressing my needs and concerns, and his follow-up was consistent and reassuring. Tim truly acted as an advocate for me, ensuring that my interests were prioritized at every stage. In conclusion, my experience with Tarheel Basement Systems has been outstanding, thanks to the professionalism and dedication of Ken Decamp, Michael Thompson, Stephen Foster, and Tim Martin. Their commitment to providing exceptional service is a testament to the values of the company. I highly recommend Tarheel Basement Systems to anyone seeking reliable, professional basement solutions. Their team exemplifies what it means to go above and beyond for their customers.
- 5/
- 5/
- 5/
- 5/
- 5/
Great at explaining things that I would ask they were on time and friendly the work appears to be done good and on time. Thank you John…
Great at explaining things that I would ask they were on time and friendly the work appears to be done good and on time. Thank you John Kenny and Tim for your great service
- 5/
- 5/
- 5/
- 5/
- 5/
Hello, I'm Cheryl. The work that Gary Hacker, Ben Palmer & Axel Perez did was beyond amazing. Gary Hacker is so precise and a perfectionist….
Hello, I'm Cheryl. The work that Gary Hacker, Ben Palmer & Axel Perez did was beyond amazing. Gary Hacker is so precise and a perfectionist. I love what they have accomplished in my house, and I would recommend them to everyone. 😀😀😀
- 5/
- 5/
- 5/
- 5/
- 5/
Jess and Zach arrived on time and treated my problem professional all the way to the end. Their skill and job ethics compliments our…
Jess and Zach arrived on time and treated my problem professional all the way to the end. Their skill and job ethics compliments our meeting with Anthony. All deserve a full thumbs up! Thank you all!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Cameron S, Ethen S and Garrett Y were very helpful and knowledgeable about the process. The work ethic and friendliness is wonderful to…
Cameron S, Ethen S and Garrett Y were very helpful and knowledgeable about the process. The work ethic and friendliness is wonderful to see from this crew. Paul Pivik
- 5/
- 5/
- 5/
- 5/
- 5/
Jess and Zach did an amazing job on our driveway concrete lifting and seam sealing today. They were knowledgeable, professional and…
Jess and Zach did an amazing job on our driveway concrete lifting and seam sealing today. They were knowledgeable, professional and attentive to the details needed for our repair. Kevin provided all the information we needed up front to be comfortable with proceeding with the contract and process to fix our driveway problems. We are 100% happy with the result.
- 5/
- 5/
- 5/
- 5/
- 5/
10 ! I love warranty too ! Exceeded our expectations!!! Justin H , Demarte, Quentin and Harry were PROS ! ?Great Hires? to the CEO ?
10 ! I love warranty too ! Exceeded our expectations!!! Justin H , Demarte, Quentin and Harry were PROS ! ?Great Hires? to the CEO ?
- 5/
- 5/
- 5/
- 5/
- 5/
We had Devin come out to do our maintenance inspection. He started with letting me know how the appointment was going to work then he…
We had Devin come out to do our maintenance inspection. He started with letting me know how the appointment was going to work then he started the inspection and helped fix our doors. He had great communication and was able to break down everything to me by a picture. Thank you!
Zachary provided a thorough inspection of our crawlspace encapsulation, along with the dehumidifier and sump pump. Upon completion, he went …
Zachary provided a thorough inspection of our crawlspace encapsulation, along with the dehumidifier and sump pump. Upon completion, he went over everything he completed. We were very pleased with his professionalism and knowledge. Thanks, Tar Heel!
- 5/
- 5/
- 5/
- 5/
- 5/
Jabril and Jalynn did a crawlspace encapsulation and installed a dehumidifier. It looks great and was done quickly and efficiently.
Jabril and Jalynn did a crawlspace encapsulation and installed a dehumidifier. It looks great and was done quickly and efficiently.
- 5/
- 5/
- 5/
- 5/
- 5/
We heard about Tarheel Basement Systems through some local radio advertisements on 2 Guys Named Chris – called and met with a very…
We heard about Tarheel Basement Systems through some local radio advertisements on 2 Guys Named Chris – called and met with a very knowledgeable company representative. We decided to get some much needed basement/crawl space work done and are very happy with the finished result. The number one thing we have noticed besides the dry basement is that our air quality inside our house is so much better. That alone was worth having the work done, not having to worry about moisture and mold are just added benefits. Thank you, the process from start to finish was very smooth and the crew was very professional and did a wonderful job!
- 5/
- 5/
- 5/
- 5/
- 5/
Mike Z and the crew were right on time, very courteous, friendly, and above all – VERY PROFESSIONAL! Excellent service from an excellent…
Mike Z and the crew were right on time, very courteous, friendly, and above all – VERY PROFESSIONAL! Excellent service from an excellent provider. Thanks Guys!
- 5/
- 5/
- 5/
- 5/
- 5/
Our technician was Devin Hunt. He listened to our concerns and then went about his inspection with the utmost attention to detail and our…
Our technician was Devin Hunt. He listened to our concerns and then went about his inspection with the utmost attention to detail and our concerns. When he was finished, he walked us through everything he did with accompanying photos. He was very thorough and professional. We were very pleased with his service today.
- 5/
- 5/
- 5/
- 5/
- 5/
The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were…
The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were prompt and once they arrived they went straight to work. They unfortunately were working when it was raining and cold. Derrick kept me up to date on their process and provided pictures every day. One important part for me was that they would clean up at the end of the day. I would highly recommend them.
- 5/
- 5/
- 5/
- 5/
- 5/
I hired Tarheel Basement Systems to do a crawlspace encapsulation on a property that I am renovating and preparing for the market. I could…
I hired Tarheel Basement Systems to do a crawlspace encapsulation on a property that I am renovating and preparing for the market. I could not have been more pleased with their level of professionalism and workmanship. The entire experience was positive, starting with my sales person Nathan Seeley, and including our on-site crew of Jaylan, Daniel and McKai. I would highly recommend this company for foundation and crawlspace work. 👍🏻👍🏻
- 5/
- 5/
- 5/
- 5/
- 5/
It was nice to work with people who care and answer every question I had! Vaughn got it all started and James, Trent, RJ, Darrion were a…
It was nice to work with people who care and answer every question I had! Vaughn got it all started and James, Trent, RJ, Darrion were a great team. Good communication and efficiency without cutting corners. Looking forward to staying on schedule with future care/maintenance.
- 5/
- 5/
- 5/
- 5/
- 5/
My family moved into a new house 3 weeks ago. The seller declined to fill out a disclosure, so we’re finding all of its issues through a…
My family moved into a new house 3 weeks ago. The seller declined to fill out a disclosure, so we’re finding all of its issues through a combination of our general home inspection and contractors. The first call I made to get an opinion on my potential foundation issue might be Tar Heel’s main competitor in the area: Carolina Basement systems. That rep came out, pointed to a couple of cracks in my trim, showed a 1/4” difference in height on different sides of my basement, and insisted I needed 19 helical piers at a cost of $42k. He also tried to sell me 17k worth of waterproofing despite having no known water intrusion issues. I knew I needed a second opinion. I called Tar Heel basement systems next. They sent out Colin Schmid. He sat down with me and asked me what my goals were and he actually listened to what I told him. He did an assessment of my foundation and determined I don’t actually need any work at all. All of the “evidence” cited by the other company was actually a combination of poor workmanship, an imperfect slab pour and cosmetic issues that weren’t at all related to my foundation. He came to that conclusion rather quickly, but stayed for 2 hours to confirm his findings and be sure that what he was telling me was true. Colin could’ve piggybacked the other company’s findings and offered to do the work for less, to sell me something I didn’t need… instead, he acted with integrity. I’m writing this review because I think that needs to be commended. If I ever do need foundation work in the future, Tar Heel Basements systems will be the first company I call, specifically because of Colin Schmid.
- 5/
- 5/
- 5/
- 5/
- 5/
Derek and Josue were on time, professional and very pleasant to deal with! It was a pleasure doing business with them and Kevin was great…
Derek and Josue were on time, professional and very pleasant to deal with! It was a pleasure doing business with them and Kevin was great as well. The job looks great and we are very pleased!
- 5/
- 5/
- 5/
- 5/
- 5/
Justin Vandergriff Gregory Hicks did a tremendous job installing my Sump pump, explaining what I should expect, and returning the next day…
Justin Vandergriff Gregory Hicks did a tremendous job installing my Sump pump, explaining what I should expect, and returning the next day to show me what they actually did. They both deserve 5 Star rating.
- 5/
- 5/
- 5/
- 5/
- 5/
Definitely loved working with these guys to even out our concrete padding for our hot tub. Pricing was very straight forward, very easy…
Definitely loved working with these guys to even out our concrete padding for our hot tub. Pricing was very straight forward, very easy process from beginning to end. Ben, Juan S, and Alex S did a fantastic and quick job for us and if needed, looking forward to working with them again!
