Skip to Main Content
THBS crew installing interior drainage in basement

Basement Waterproofing

Leaking and flooding basements can be a headache and lead to major home repairs. Don't risk it - protect your home.

Get Your Free Estimate

Many homes in North Carolina and other areas in the southern United States are built without basements for a variety of reasons including inhospitable soil. However, if you do have a basement that is below grade or at least partially underground, it’s important to be aware of its condition. Have you noticed any water damage or musty odors in your basement? Do you see signs of leaking, cracking walls? These problems are common as well as dangerous for your home and your family. Having a reliable waterproofing system in place will help protect and restore your home’s health and safety.


The Causes of a Wet Basement

There are several reasons why you’ve got a wet basement on your hands, but one main culprit has to do with the ground your home was built on.

Crawl spaces and basements are well known for being damp, dank spaces. Even when your home has no groundwater flooding issues and has perfect plumbing, the spaces can be plagued by moisture issues. One major culprit for humidity in your home is a phenomenon called the “stack effect“.

The stack effect refers to the process in which hot air leaves the home through your attic and upper levels. As it does, a vacuum is created below, and new air is pulled upwards through the basement, crawl space, and lower levels.

READ MORE ABOUT THE STACK EFFECT >

A large hole had to be dug in the ground to make room for your house. After the foundation floor and walls were built, some of the excavated soil was replaced or “backfilled” to fill the gap between the walls and the existing earth. This soil is loose, fluffy, not as dense or tightly packed as undisturbed soil, and it tends to absorb more water. When water collects in the soil immediately surrounding the house, it creates a “clay bowl” and puts pressure on the walls, which leads to cracks and leaking water.

When the soil around your foundation becomes wet, it expands and puts pressure on the walls. This constant force exerted on the walls is known as hydrostatic pressure. When this force becomes more than the walls can handle, they will begin to crack and bow inwards. This affects the structural integrity of the walls. Water also will then work its way through any opening available, including cracks and openings around pipes or windows.
 

Mother Nature can be unpredictable, and North Carolina experiences its share of wild weather. Heavy rainstorms can dump a lot of water on the ground, and hurricanes bring floodwaters with nowhere to go. This water can then find its way inside through saturated soil and wall cracks.

A footing drain was installed outside the foundation walls of your home during its construction to help keep water away. But this drain can easily clog and allow water to collect by the walls. Preventing this is difficult, and so is cleaning and flushing the drains.

Clogged or above-ground exterior drainage pipes could allow water to puddle next to the home and find its way inside any cracks in the walls. It’s a good idea to place these lines in the ground and direct them far away from your house to prevent draining water from leaking inside. But you also need to make sure these lines are doing their job. If they crack, collapse, or clog, you could end up with water in your basement.

Sump pumps are needed to keep water out of the basement. Many systems installed in the floor have metal basins, lids that rest on top of the basin, and openings for discharge pipes. Some may not have lids at all. These are ineffective systems that will only cause more problems. Metal basins can easily rust and corrode, and partial or missing lids allow water to evaporate back into or flood the basement. This leads to unpleasant odors, moisture and other water issues that defeat the purpose of the sump pump in the first place. Debris and other items also can easily fall into the system and damage the pump if the sump pit is not completely covered. 

Award-Winning Service

Groundworks, LLC BBB Business Review
  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

From the annual inspection, Nick suggested we consider adding foundation wall insulation in the crawlspace as we did not have any under the …

From the annual inspection, Nick suggested we consider adding foundation wall insulation in the crawlspace as we did not have any under the flooring and we did have this on our list to check into. He was professional and thorough. Now the hard part, the install…team was lead by Nestor Bautista and they were on time, explained/showed exactly what they would do and how. They were all friendly, professional, cleaned up completely and finished a bit quicker than expected. Nestor then walked us through the install and provided pictures of all the crawl space areas. Now the payoff, felt almost immediately warmer in den area and am sure this will provide more efficient HVAC for us. We are a Tarheel customer for over 8 years now, from Stephen Peterson to their regular service techs, Nick Harmon, to their install teams…we will be a customer for life.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We were in the process of buying a home and Tim Martin fit us in quickly, with our tight timeline, to help us with determine what was…

We were in the process of buying a home and Tim Martin fit us in quickly, with our tight timeline, to help us with determine what was needed to waterproof and stabilize the basement & crawlspace. He spent quality time answering all of questions and was knowledgeable and personable.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Friendly crew of three got the job done in a single day. Clearly explained the process and documented their work with photos. They were…

Friendly crew of three got the job done in a single day. Clearly explained the process and documented their work with photos. They were the most costly of the 3 contractors I got estimates from, but I appreciated their professionalism and the quality of products used.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Gary Hacker and Robert Hacker have been efficient, polite, and good communicators. They performed the job with virtually no mess for us,…

Gary Hacker and Robert Hacker have been efficient, polite, and good communicators. They performed the job with virtually no mess for us, cleaning and straightening each day before they left. Thank you, Tarheel.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I called Tar Heel to repair my crawl space door. Tae S. Edwin C. and Sam P. responded. They arrived quickly checked out the problem and…

I called Tar Heel to repair my crawl space door. Tae S. Edwin C. and Sam P. responded. They arrived quickly checked out the problem and professionally made the repairs. I will definitely use them again if needed.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

This review applies only to the person, Lisa, that helped complete our project. Our encapsulation project took over a year and a half to…

This review applies only to the person, Lisa, that helped complete our project. Our encapsulation project took over a year and a half to complete. It was a long process of phone calls not returned, emails not answered, and follow up not done. But, once Lisa became my contact, she made sure that everything was done when it was supposed to be done. That included multiple trips to fix problems found in inspections, multiple county inspections, and a refund for electrical work that I paid for twice. When Lisa said it would happen, it did. What a refreshing change from the previous 16 months. Great job, Lisa!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

⭐️⭐️⭐️⭐️⭐️ I had multiple companies assess my sagging floor issues, and Jay Yount from Tar Heel Basements was the only one who took the…

⭐️⭐️⭐️⭐️⭐️ I had multiple companies assess my sagging floor issues, and Jay Yount from Tar Heel Basements was the only one who took the time to truly understand the problem. He spent hours carefully measuring and evaluating my situation, providing a thorough, pressure-free assessment based on facts—not sales tactics. His professionalism, knowledge, and honesty set him apart from everyone else. If you’re looking for someone who knows their craft and puts the customer first, ask for Jay by name. Tar Heel Basements is lucky to have him

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Fantastic job with encapsulating a crawl space for humidity issues. Clean, quickly completed and very communicative. Nick, Jordan and…

Fantastic job with encapsulating a crawl space for humidity issues. Clean, quickly completed and very communicative. Nick, Jordan and Hunter did a great job!

Owen Christofferson

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I would Definitely recommend Tarheel basement systems to anyone. We had issues under our house that needed major attention. The team we had …

I would Definitely recommend Tarheel basement systems to anyone. We had issues under our house that needed major attention. The team we had was Cameron, Nyjae, Hayden and Justin. They were amazing in that they kept us informed on everything they were doing and took time to explain to me any questions I had . They were very friendly and polite.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very pleased with the work that was completed in our crawlspace and John, Austin, & Chris were very professional, kind, and did an amazing…

Very pleased with the work that was completed in our crawlspace and John, Austin, & Chris were very professional, kind, and did an amazing job! Thank you!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ken,Gerry & James P did an excellent job. They were very professional. I would highly recommend.

Ken,Gerry & James P did an excellent job. They were very professional. I would highly recommend.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Maurie is super professional, friendly, thoughtful. He spent about 2 hours with us, did all the feasible foundation and structural tests…

Maurie is super professional, friendly, thoughtful. He spent about 2 hours with us, did all the feasible foundation and structural tests for the property we are buying. He found no major concerns, explained to us patiently using the plain words, but accurately. We are really so happy for his free estimation service, strongly recommend this company to the customers in need of the foundation, basement, crawl space services. All the best, Eric

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joel did a follow up to some structure support we had done a few years ago. He was a great communicator, very thorough and great to work….

Joel did a follow up to some structure support we had done a few years ago. He was a great communicator, very thorough and great to work. We appreciated his attention to detail and would love to work with him again.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

JAMES JOSH AND JACK WERE GREAT! Highly recommended!

JAMES JOSH AND JACK WERE GREAT! Highly recommended!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a…

Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a great job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

David P, James C and Tyler F were nothing shy of amazing! David runs a top notch crew, showing up and working diligently, with thorough…

David P, James C and Tyler F were nothing shy of amazing! David runs a top notch crew, showing up and working diligently, with thorough communication! A job well done and would highly recommend to anyone needing foundation support services and crawlspace attention!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jess and Zach arrived on time and treated my problem professional all the way to the end. Their skill and job ethics compliments our…

Jess and Zach arrived on time and treated my problem professional all the way to the end. Their skill and job ethics compliments our meeting with Anthony. All deserve a full thumbs up! Thank you all!!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Juan,Alex and Quentin were very diligent and made sure the yard wasn’t trashed or damaged. They kept us abreast of the progress and shared…

Juan,Alex and Quentin were very diligent and made sure the yard wasn’t trashed or damaged. They kept us abreast of the progress and shared pictures. We were very pleased.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do…

The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do intend to gave Tar Heel do, down the line). Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Juan, Alex, and Hayden recently encapsulated our crawlspace. Juan explained the process and reviewed the scope of work before they started….

Juan, Alex, and Hayden recently encapsulated our crawlspace. Juan explained the process and reviewed the scope of work before they started. I expressed concerns about a couple of items not specifically mentioned in the contract and he assured me they would handle it. When the job was complete Juan and I inspected the entire space. It was clean and they did a professional grade job. This crew was great to work with.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

We were very impressed with our experience with THBS. The communication was great and they did amazing work! Exactly what we were hoping…

We were very impressed with our experience with THBS. The communication was great and they did amazing work! Exactly what we were hoping for. HIGHLY RECOMMEND!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to…

We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to the installation by Robert Hacker,Austin Moody and Kenny we received in our opinion very professional services. The 3 gentlemen that performed the installation kept us informed and communicated exactly what they were doing from the time they were in route to the time they finished each day. They were very efficient, productive and the quality of their work was excellent! They were polite and respectful! I doubt that there is another company out there that can match the excellence of Tarheel basement systems!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I had cracks in my walls my crown molding how to crack in it. My insulation was falling down upon underneath my house, and Justin Quenton,…

I had cracks in my walls my crown molding how to crack in it. My insulation was falling down upon underneath my house, and Justin Quenton, Harry, DeMarte And Juan came and done a phenomenal job completely encapsulated my house jacked up my foundation and made it look like new. They did a phenomenal job. I will Recommend Tarheel basement systems to all of my friends

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Juan, Alex, and Hayden did an excellent job. They were timely, professional and courteous.

Juan, Alex, and Hayden did an excellent job. They were timely, professional and courteous.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Mike Z and the crew were right on time, very courteous, friendly, and above all – VERY PROFESSIONAL! Excellent service from an excellent…

Mike Z and the crew were right on time, very courteous, friendly, and above all – VERY PROFESSIONAL! Excellent service from an excellent provider. Thanks Guys!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

My family moved into a new house 3 weeks ago. The seller declined to fill out a disclosure, so we’re finding all of its issues through a…

My family moved into a new house 3 weeks ago. The seller declined to fill out a disclosure, so we’re finding all of its issues through a combination of our general home inspection and contractors. The first call I made to get an opinion on my potential foundation issue might be Tar Heel’s main competitor in the area: Carolina Basement systems. That rep came out, pointed to a couple of cracks in my trim, showed a 1/4” difference in height on different sides of my basement, and insisted I needed 19 helical piers at a cost of $42k. He also tried to sell me 17k worth of waterproofing despite having no known water intrusion issues. I knew I needed a second opinion. I called Tar Heel basement systems next. They sent out Colin Schmid. He sat down with me and asked me what my goals were and he actually listened to what I told him. He did an assessment of my foundation and determined I don’t actually need any work at all. All of the “evidence” cited by the other company was actually a combination of poor workmanship, an imperfect slab pour and cosmetic issues that weren’t at all related to my foundation. He came to that conclusion rather quickly, but stayed for 2 hours to confirm his findings and be sure that what he was telling me was true. Colin could’ve piggybacked the other company’s findings and offered to do the work for less, to sell me something I didn’t need… instead, he acted with integrity. I’m writing this review because I think that needs to be commended. If I ever do need foundation work in the future, Tar Heel Basements systems will be the first company I call, specifically because of Colin Schmid.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We used Tarheel to address our foundation issues with the installation of several vertical piers. I cannot say enough good things about my…

We used Tarheel to address our foundation issues with the installation of several vertical piers. I cannot say enough good things about my experience with them, start to finish. The sales process was super transparent, and prices came in MUCH lower than other providers. Other providers had made recommendations that really weren't necessary, and we really appreciated our rep, Clint, explaining everything to us in a detailed, consultive manner. Even after the sale and the work was done, he still took the time to get back to me very quickly with a couple of final questions. Our install crew, led by Josiah, I believe his name was, was fantastic. Showed up when they said they would, went over the game plan, answered all my questions, and got everything done in one day. The office staff were also very helpful and even reached out to make sure we were completely happy. I wish all of the contractors we have for home projects could operate at this level! Great work!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Austin Moody,Jesus Villagomez, John Noyola. were the crew that came out to install my Tarheel basement system. The gentleman were extremely …

Austin Moody,Jesus Villagomez, John Noyola. were the crew that came out to install my Tarheel basement system. The gentleman were extremely professional in their work, kept the work site very clean while working, and cleaning up after themselves. I highly recommend this crew to The next customers of Tarhill basement systems.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an …

Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an honest and good company that stands behind their work and always seeks to please the customer and put them first.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Roswin S. & Justin H. did an excellent job. They were skilled and efficient. We are happy with the result.

Roswin S. & Justin H. did an excellent job. They were skilled and efficient. We are happy with the result.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tremendous job with the encapsulation of my crawl space and leveling of my floor. From the initial visit with Steele, to the installation…

Tremendous job with the encapsulation of my crawl space and leveling of my floor. From the initial visit with Steele, to the installation with Tae S., Edwin C., & Sam P, you all did an excellent job. I greatly appreciate the hard work and professionalism.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very pleased with process from inspection with Steele and the actual work done by John, Chris and Taylor. They were every professional and…

Very pleased with process from inspection with Steele and the actual work done by John, Chris and Taylor. They were every professional and did quality work especially considering the limited space underneath our house. They explained everything as they went along felt very informed as to what was being done to fix our floors.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Devin did great and was professional reviewing potential long term cracks to monitor.

Devin did great and was professional reviewing potential long term cracks to monitor.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Work at our house was outstanding.Jalynn BrownDominique BunchAlterek SmithAll very professional, on time, nice and polite, dedicated to job….

Work at our house was outstanding.Jalynn BrownDominique BunchAlterek SmithAll very professional, on time, nice and polite, dedicated to job. Would highly recommend to anyone.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ian and Shyhine did a great job. They were timely, professional, knowledgeable, and friendly as well. Highly recommended!!!

Ian and Shyhine did a great job. They were timely, professional, knowledgeable, and friendly as well. Highly recommended!!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Good work and communication from Josue M and Tito C.

Good work and communication from Josue M and Tito C.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Our crawl space is beautiful. House is much warmer now. Crew was very professional, hard working, friendly, and knowledgeable about our…

Our crawl space is beautiful. House is much warmer now. Crew was very professional, hard working, friendly, and knowledgeable about our needs. They deserve 5 gold stars or more. Thank you very much for an exceptional job well done. Would recommend to everyone if they want a job done right the first time.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Great professional work from Ken, Stephen and Michael T. Would recommend to others.

Great professional work from Ken, Stephen and Michael T. Would recommend to others.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Austin, Justin and Tae were outstanding! TarHeel Basement Systems is a great company. Wonderful job and thank you!

Austin, Justin and Tae were outstanding! TarHeel Basement Systems is a great company. Wonderful job and thank you!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Professional trustworthy quality service:)

Professional trustworthy quality service:)

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Devin was very pleasant and explained everything well.

Devin was very pleasant and explained everything well.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jess and Zach did an amazing job on our driveway concrete lifting and seam sealing today. They were knowledgeable, professional and…

Jess and Zach did an amazing job on our driveway concrete lifting and seam sealing today. They were knowledgeable, professional and attentive to the details needed for our repair. Kevin provided all the information we needed up front to be comfortable with proceeding with the contract and process to fix our driveway problems. We are 100% happy with the result.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jared and Mike went above and beyond with our crawl space encapsulation! They installed a sump pump and dehumidifier, tackling a…

Jared and Mike went above and beyond with our crawl space encapsulation! They installed a sump pump and dehumidifier, tackling a labor-intensive job with incredible patience and zero complaints. When they finished, I could hardly believe it was the same crawl space—it looked amazing! The project took about four days, with a long commute each way, yet their dedication never wavered. They even came back to install another door, working quickly and efficiently while delivering top-notch results once again. If you need any basement system work done, I can’t recommend Jared and Mike enough. Truly outstanding service—thank you both! ❤️

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jared and Mike did a great job stabilizing our crawl space. They were both very professional and pleasant . They did a great job and…

Jared and Mike did a great job stabilizing our crawl space. They were both very professional and pleasant . They did a great job and explained everything to us. I highly recommend Tarheel basement systems!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jeremy House and Joseph Willis did an excellent job. They were on time and very thorough. Would highly recommend.

Jeremy House and Joseph Willis did an excellent job. They were on time and very thorough. Would highly recommend.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Five stars is not enough for the crew that worked on our crawl space this past week! Mike J, Dillon Y, and Andy L were the most…

Five stars is not enough for the crew that worked on our crawl space this past week! Mike J, Dillon Y, and Andy L were the most knowledgeable, hard working team we have ever seen. They constantly went above and beyond to offer the very best customer service by repairing several items not covered in our initial quote. If you need help with your basement or crawl space look no further! Thank you guys for giving us piece of mind.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tim was great at educating me on everything! I did not feel pressured to make a commitment on the spot, we both worked with each others…

Tim was great at educating me on everything! I did not feel pressured to make a commitment on the spot, we both worked with each others schedules to make this appointment work.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied…

Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied with the work. Thank you so much for the job you did.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Just completed installation of our basement system. The crew that did the work (James B, Trent E, Marion H, and James Wm) were excellent…

Just completed installation of our basement system. The crew that did the work (James B, Trent E, Marion H, and James Wm) were excellent and kept us informed of each step in the installation and always answered any questions. They cleaned up at the end of each day and double checked after completing the job to make sure everything was clean. Thank you for sending a great crew to do our job. Alberto

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We recently had work completed by Tarheels Basement systems . They installed floor supports and an I beam under our home that we purchased …

We recently had work completed by Tarheels Basement systems . They installed floor supports and an I beam under our home that we purchased and discovered did not have proper supports on a load bearing area of our home. Justin H , Demarte, and Quentin were punctual, professional, and polite . They were attentive to detail and preserving our property. Justin communicated their eta and they arrived right on time . He greeted me with a smile and walked me through the install information clearly . They took care to prevent any damage during the lift process. His crew worked cohesively and quickly and were very informative. He made some solid recommendations to help prevent additional issues in the future .We would definitely work with this company in the future if needed .

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We used Tar Heel Basement Systems repair a rotted sill beam on the front of our 100+ year old house. From the time Clint showed up to do…

We used Tar Heel Basement Systems repair a rotted sill beam on the front of our 100+ year old house. From the time Clint showed up to do our estimate untill the crew left having completed the work it was a great experience. Clint was very thorough and ensured we understood everything before he left. When the crew arrived the Foreman, Evan spoke in terms I as the homeowner could understand. He went over everything again and made sure I knew the scope of work, the time line, etc. Matt and Cody did a great job. They made quick work of getting all the old insulation out of the crawlspace. They all did a great job with the structural work and that did one last walk around and picked up all the old insulation down to the smallest pieces. Very professional crew

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I talked with 3 companies regarding a moisture/mold problem in my basement and was most impressed with Tar Heel Basements. The initial…

I talked with 3 companies regarding a moisture/mold problem in my basement and was most impressed with Tar Heel Basements. The initial inspector was thorough and knowledgeable, spending more time checking my foundation both inside and out than Tar Heel's competitors. He answered a lot of questions and assisted with the interest free financing. It was an expensive repair that I was very stressed about, but Tar Heel made it as easy as possible. Once the scheduled week arrived, the technicians provided advanced notice of arrival each day, and showed up on time or early. They kept me informed throughout the process and answered numerous questions. They hung plastic to protect my belongings from the dust and advised regarding their findings (such as termites) as they removed walls and insulation. They coordinated with the electricians for installing power to the sump pump and made sure they cleaned up. Tar Heel kept everything clean and even mopped my floor once the work was completed. I'm very appreciative of Nathan Griffin, Zac Mathis, and James Passmore for their hard work, and the care and consideration they provided while working in my home.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

From the time I called to request an initial revie, until the work was completed, this process was professional and convenient. Zack came…

From the time I called to request an initial revie, until the work was completed, this process was professional and convenient. Zack came and crawled around in the very tight crawl space during the initial examination and then scoped the work and cost same day with me. John C and Brian C were the service representatives performing the installation of the membrane and foam board over a two day process. These guys worked so hard and kept me informed on status the whole way. I gave 5 stars because I've had lots of service jobs performed at my home and this team and the work done exceeded my expectations.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

These guys did an amazing job to my crawlspace. Austin Moody, John Noyola, Roy Ruiz, Johnathan Ruiz great team of guys! In and out in, they …

These guys did an amazing job to my crawlspace. Austin Moody, John Noyola, Roy Ruiz, Johnathan Ruiz great team of guys! In and out in, they hustled and busted their tails to get the job done. Looks amazing under there now. Hardly knew they guys were here, weren't too loud and cleaned up the mess very well. Austin was very well at explaining the whole process and what they were working on throughout the process. Definitely recommend!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Good job completing our crawl space repair

Good job completing our crawl space repair

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tar Heel basement systems goes over and beyond their obligations to satisfy their customers even several years past. They came out and…

Tar Heel basement systems goes over and beyond their obligations to satisfy their customers even several years past. They came out and retaped some of the seams in the vapor barrier and cleaned the barrier where some water had pooled. I highly recommend them and their service technician (Jacob ) went over and beyond his duties to satisfy me as a customer. He readjusted my dehumidifier to the proper settings. Get them to help you! You won’t regret it! Superior service!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Outstanding work by the crew. Super nice guys to work with. Nate and his team did a fantastic job.

Outstanding work by the crew. Super nice guys to work with. Nate and his team did a fantastic job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Devin Hunt was very Proffesional and knowledgeable….will recommend Tarheel basement to friends and family

Devin Hunt was very Proffesional and knowledgeable….will recommend Tarheel basement to friends and family

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I would like to say that James Barnes Alfred McCann and Trent Evans were very profession and courteous thru out the entire project' It was…

I would like to say that James Barnes Alfred McCann and Trent Evans were very profession and courteous thru out the entire project' It was a pleasure working with these guys. They explained everything and may sure I understood everything thru out the job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We recently had an encapsulation of our crawlspace. We called Tarheel Basement and John Reavis came out to assess our needs. John was…

We recently had an encapsulation of our crawlspace. We called Tarheel Basement and John Reavis came out to assess our needs. John was professional, knowledgeable and thorough. He offered solutions to our problem without any pressure to buy. After meeting with John we knew that this was the company that we wanted to do business with. Brian Carey along with Leo and Stephon were scheduled to do our crawlspace encapsulation. They showed up on time and Brian went over the work details for each day. These hardworking guys did a great job for us. We couldn’t be happier with the results. It looks amazing. Eric Townsend also came out to go over the installed equipment. These were a great group of people who provided excellent customer service. We are so glad that we chose Tarheel Basement of Winston Salem.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

James, Alfred, & Trent did a phenomenal job sealing up our crawl space!! They were very thorough in the process of the work they did as…

James, Alfred, & Trent did a phenomenal job sealing up our crawl space!! They were very thorough in the process of the work they did as well as providing excellent detail in the work they did prior to starting the project and then after when explaining what they did. They also were extremely helpful by taking pictures of the crawl space and explaining extensively each step of the way. I highly suggest using this company!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ian and Justin did a great job installing a sump pump system for us. Communication in advance of the job was great and they were true to…

Ian and Justin did a great job installing a sump pump system for us. Communication in advance of the job was great and they were true to the arrival times promised. They kept us up to date on the work in progress and gave a thorough walk-through afterwards to make sure everything was to our satisfaction and that we understood the system.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

They encapsulated the crawl space and installed a dehumidifier. Looks great. The guys, Nyles R., Tyree M., and Christian M. did a great job.

They encapsulated the crawl space and installed a dehumidifier. Looks great. The guys, Nyles R., Tyree M., and Christian M. did a great job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and…

James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and the quality of their work was impressive. They took the time to give us a thorough walkthrough of their process and the completed installation, answering all our questions with professionalism and clarity. Highly recommend this team!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jess W and Zach B did an amazing job on my driveway. They explained the process and eased my concerns. I highly recommend them and will use …

Jess W and Zach B did an amazing job on my driveway. They explained the process and eased my concerns. I highly recommend them and will use them in the future.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Cameron and Mekhi did a great job of installing a crawl drain and sump pump. They arrived on time, worked diligently, and completed the…

Cameron and Mekhi did a great job of installing a crawl drain and sump pump. They arrived on time, worked diligently, and completed the job sooner than was expected. All the while they answered my questions and provided a complete walk (crawl) through at the end. They were courteous and tried very hard to be sure I was pleased with the work. Excellent work by both of them!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Justin, Gerritt and Cameron came out to do an encapsulation for us and it exceeded our expectations! Cameron was super thorough and walked…

Justin, Gerritt and Cameron came out to do an encapsulation for us and it exceeded our expectations! Cameron was super thorough and walked us through the process and provided plenty of updates along the way. Could not have asked for more. When you’re spending such a big amount on something like that it is comforting to know they’re making sure it’s just right. Thank you all so much!! Also shoutout to Matt for our consult! Literally the coolest dude. Lastly, you can’t beat the price for the quality and service. Thank you all!

Brittany Williamson

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tim was great! He educated me on the whole process, his findings, recommendations and everything in between! We both worked with each…

Tim was great! He educated me on the whole process, his findings, recommendations and everything in between! We both worked with each others schedules to make this happen!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joel and team was on and they explained the and I very pleased with the service. I would recommend this company to who has a crawl space.

Joel and team was on and they explained the and I very pleased with the service. I would recommend this company to who has a crawl space.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Devin and Joel were great, easy to talk to and broke the information down step by step.

Devin and Joel were great, easy to talk to and broke the information down step by step.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tim Martin was very professional and informative. He helped me understand the issue with my home and how to fix it.I highly recommend Tim…

Tim Martin was very professional and informative. He helped me understand the issue with my home and how to fix it.I highly recommend Tim for your crawlspace needs.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joel did a very thorough inspection of our home top to bottom. I am grateful for the amount of time he spent with me sharing a very…

Joel did a very thorough inspection of our home top to bottom. I am grateful for the amount of time he spent with me sharing a very complete set of pictures he took. His explanation of the TBS inspection process and results was excellent. He made sure I understood what we were looking at as we reviewed each picture he took. My questions were well answered. Thank you, Joel!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jackson spent so much time assessing our crawl space, taking pictures and video and provided a full report with recommendations and…

Jackson spent so much time assessing our crawl space, taking pictures and video and provided a full report with recommendations and estimates on the portions that needed attention. He went above and beyond to ensure excellent customer service and care. I appreciated his attention to detail and his expertise.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I am a mortgage loan originator with a borrower whose home required some foundation work before we could close on his loan, so he contacted …

I am a mortgage loan originator with a borrower whose home required some foundation work before we could close on his loan, so he contacted Tar Heel Basement Solutions to inquire about repairs. Jeremy Sewell came out to assist and has been such a wonderful help! Jeremy is patient, kind, and extremely knowledgeable about what he is doing. I've never met anyone who goes so far out of their way to assist a client as Jeremy has, and I can't tell you how much both myself and our client appreciate him. I assist a lot of homeowners in NC with double wide manufactured homes, and I can guarantee that I will always refer them to Jeremy if they need foundation work done- and you should too!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Excellent work. Charles. Dj, and Noah did excellent work. Very thorough.

Excellent work. Charles. Dj, and Noah did excellent work. Very thorough.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Davin, was very professional and knowledgeable about the product and process. He was very helpful and concerned about my issues.

Davin, was very professional and knowledgeable about the product and process. He was very helpful and concerned about my issues.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We contacted Tarheel Basement Systems because, despite the fact that our home in Stokesdale was only 2 years old, it had a musty smell and…

We contacted Tarheel Basement Systems because, despite the fact that our home in Stokesdale was only 2 years old, it had a musty smell and shockingly we were beginning to see some mold spots on and around vents and in closets, including clothes. They sent out a representative (Harlan) promptly, on a Saturday, who inspected the crawl space, took readings of humidity in the wood and the insulation and overall air, took schematics of the crawl space, and plenty of pictures. He discussed the cost and options with us, taking his time, including financing options. He was extremely thorough, and we agreed on the scope of the work and cost. They initiated the project, with Jacob C and Terrence A arriving at our home early in the morning. Jacob and Terrence were extremely courteous and professional, dropped off some initial documentation, and got to work. I did not have to be home but was able to work from home for the duration of their visit and I can tell you that they worked hard for two days beginning early in the day until late afternoon. Other than leaving for home after Day 1, they did not leave the site and took minimal break time during the entire duration of their stay. Peeking out from time-to-time they took their time cutting the materials to size, and when the project was over recapped with me what they had done. My wife and I are extremely appreciative of Jacob C, Terrence A, Harlan, and the entire team at Tar Heel Basement Systems and would not hesitate to enlist them again!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Grace H. was a great foreman. She was professional, nice, knowledgeable, courteous and responsive. She kept her team (AJ, Eduardo, Omar,…

Grace H. was a great foreman. She was professional, nice, knowledgeable, courteous and responsive. She kept her team (AJ, Eduardo, Omar, Chris and Zy) on task. She kept me informed every day and stayed true to her word.The work was professional, neat and clean.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

It was great!! From the assessment to the finished product Austin L is an amazing communicator and my 88 year old mom adored him if I…

It was great!! From the assessment to the finished product Austin L is an amazing communicator and my 88 year old mom adored him if I didn’t know would have not guessed he was in training He’s ready Take it from someone who spent 35 years in corporate Mike Z ( great trainer obviously)and Lee (wing man 😂) where great as well Friendly easy to be with Love the conversation and information Highly recommended Crawl encapsulation 🤗

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

My installers did an amazing job. They were punctual, neat, organized, and didn't leave until every last detail was finished. Their names…

My installers did an amazing job. They were punctual, neat, organized, and didn't leave until every last detail was finished. Their names were Ken, Stephen, David K and Dalton. I am so pleased with my new basement system!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jess Williams was very courteous and professional and did a wonderful job!

Jess Williams was very courteous and professional and did a wonderful job!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Thank you Tar Heel Basement for your work. I feel very good about your work and my home is safe and structurally sound.

Thank you Tar Heel Basement for your work. I feel very good about your work and my home is safe and structurally sound.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They…

I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They worked well together to complete the job on time and above expectations. I was impressed with the systems but even more impressed with the way it was installed, the efforts to control the dust and the cleanup that occurred throughout the job. I would suggest you ask for this crew by name. I had the work quoted by others but there was no warranty included. I think the extra money spent was well worth the quality, warranty and included follow-up inspections. The lifting peer systems installed closed the cracks in the brick veneer on the length of 3 sides of the house as planned. I observed the installation of the wall braces and could see the immediate reduction in bowing of wall. Very happy with results.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jonathan and his crew did a great job repairing and improving our crawl space. He kept us informed every step of the process. We appreciate …

Jonathan and his crew did a great job repairing and improving our crawl space. He kept us informed every step of the process. We appreciate the hard work they did to get it all done in a timely manner and would definitely recommend them to anyone who needs crawlspace work done.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Austin and John were excellent. Very informative and friendly and they cleaned up after the job was completed! Tarheel's waterproofing…

Austin and John were excellent. Very informative and friendly and they cleaned up after the job was completed! Tarheel's waterproofing system works!!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Couldn't be happier with the work done on my crawlspace. Thanks to Mike Z and his crew:Austin L, Ian B, Marty S, Erick H and Kane.

Couldn't be happier with the work done on my crawlspace. Thanks to Mike Z and his crew:Austin L, Ian B, Marty S, Erick H and Kane.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

My Service Tech Matthew K did an awesome job identifying the problem (water seepage) and finding a way to address it without breaking the…

My Service Tech Matthew K did an awesome job identifying the problem (water seepage) and finding a way to address it without breaking the bank (a sump pump system). The foreman Grace H and her team were able to come out just a week or two after I scheduled the work, and they were fantastic to work with — on time, professional, friendly, and very patient even though I had a lot of questions. I would definitely recommend Tar Heel — I feel like this is one of the best investments I've made in my home.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

David P. and Mathias replaced the foundation pillars in my basement. They were professional, experienced, and patient in their work. I felt …

David P. and Mathias replaced the foundation pillars in my basement. They were professional, experienced, and patient in their work. I felt like they treated my home as they would their own, and they wanted to be sure that I understood and was comfortable with all work performed. I would highly recommend Tar Heel Basement Systems to others.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Worked with Jacob C. And Terrence A. Very professional and thorough. Did a great job.

Worked with Jacob C. And Terrence A. Very professional and thorough. Did a great job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Praises to David P., James C. and Cris P for a job well done. They worked hard, answered any question we had about the installation, and…

Praises to David P., James C. and Cris P for a job well done. They worked hard, answered any question we had about the installation, and explained what policy benefits we could expect in the future. Couldn't have asked for a better crew.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ian A, Ian B, and Taeveon came out and encapsulated my crawl space, and installed a sump pump for me. The work done was great and my crawl…

Ian A, Ian B, and Taeveon came out and encapsulated my crawl space, and installed a sump pump for me. The work done was great and my crawl space, as well as home have been more comfortable. Finished efficiently in a day and a half as well.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Quick and clean work great job. Team was mike, colt, Austin.

Quick and clean work great job. Team was mike, colt, Austin.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were…

Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were thorough and meticulous in their inspection and work on our basement installation. I highly recommend Tarheel Basement for anyone needing basement/foundation work.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jalynn brown, Dominique bunch , Omar cox these men did a great.

Jalynn brown, Dominique bunch , Omar cox these men did a great.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Justin Vandergriff Gregory Hicks did a tremendous job installing my Sump pump, explaining what I should expect, and returning the next day…

Justin Vandergriff Gregory Hicks did a tremendous job installing my Sump pump, explaining what I should expect, and returning the next day to show me what they actually did. They both deserve 5 Star rating.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

My husband and I purchased a home only to find out after we closed that was literally falling down around us. After calling several…

My husband and I purchased a home only to find out after we closed that was literally falling down around us. After calling several companies and being told it was beyond the scope of what they could handle, we found Tar Heel. If I had only known then what I know now I would have saved myself so much time and stress and called Tar Heel FIRST. Paul, who came out originally, the Structural Engineer Bobbie and Ronnie the Project Manager were able to put a plan together to save our home. They genuinely treated our home like their own. The Foreman Gary Hacker and his Technicians Sam Jarvis and Dalton Brown who came out to do the work (along with Cory and Axel) were professional, kind, and extremely knowledgeable. My home will be able to stand for another hundred years because of their work. Thank you, Tar Heel.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Mike z colt and Austin l did a great job on my crawl space ty

Mike z colt and Austin l did a great job on my crawl space ty

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Zach Wallace was the inspector that came out to do my yearly maintenance. He was absolutely phenomenal, and reaffirms why I choose Tar…

Zach Wallace was the inspector that came out to do my yearly maintenance. He was absolutely phenomenal, and reaffirms why I choose Tar Heel basement and am able to have peace of mind and put my trust in this company. He was prompt, transparent, and thorough with his inspection, as well as being patient, friendly, and very professional. He sat down and explained everything he found, what he would recommend, and made me feel that he did have my best interest at heart and that I was being taken care of, which is rare to find now.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Robert, Josh and Jesus were very professional. They were very thorough in explaining what they were going to do. They did an amazing job!!…

Robert, Josh and Jesus were very professional. They were very thorough in explaining what they were going to do. They did an amazing job!! I would highly recommend this team!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Juan and his crew were very knowledge, hardworking, and courteous. They thoroughly explained everything they were doing. I will not use…

Juan and his crew were very knowledge, hardworking, and courteous. They thoroughly explained everything they were doing. I will not use anyone else in future as they are the true professionals at this sort of work. The last company that I hired did not do a proper job and Tar Heel showed me that by the quality of work.

Is Basement Waterproofing the Right Solution for me?

Basements can be damp, dark, smelly, and saturated with water. Many homeowners avoid their basements and think of them as “out of sight and out of mind” for those reasons. But this can put your health and your family’s well-being in danger.

Wet basements are the perfect homes for pests, mold, and musty odors, which can be detrimental to anyone in the house with asthma, allergies, and other breathing problems. Why put your loved ones’ safety at risk and waste a perfectly good space? Properly waterproofed basements can be used for secure storage, a movie or game room, extra living space, and much more.

Before moving in the comfy couches, big TVs, or storage bins, make sure these items will not sustain water damage or other ill fates by protecting the area with quality waterproofing solutions. The products we offer at Tar Heel Basement Systems include an interior drainage system to intercept any leaking water from the walls and floor, a sump pump to remove this water from the basement, a vapor barrier to prevent moisture and vapor intrusion from the walls, and a dehumidifier to control humidity. All these solutions work together to keep your home safe and dry, and everything can be customized to meet your specific waterproofing needs.

FAQs

We’ve saved the best concern for last. This is one of the most commonly asked questions we hear from homeowners. And rightly so. Your home is the most significant investment you’ll ever make, and you want to be sure you’re using quality solutions to protect it.  

Homeowners can expect to spend an average of $4,000 on basement waterproofing, with different projects ranging from $2,000 to $10,000. And the return on investment from basement waterproofing is estimated to be around 30 percent. But when you think about it, the health and structural and safety benefits, as well as peace of mind you’re investing in, are priceless. 

Every home is different, and every project calls for different solutions. That is why we cannot offer you a ballpark estimate over the phone. It’s important for one of our inspectors to physically visit your house to better understand what is going on. We are able to customize solutions specific to your repair needs. Your inspector will take into consideration your repair goals, the severity of damage or problem areas, square footage, and your budget. It’s not just a “one size fits all” fix. 

Contacting us for an expert opinion is your best way to go. We will not try to throw bandages on the problems, push you to buy unnecessary products, or provide sub-standard quick fixes. 

We install only the very best solutions that are proven to permanently address your wet, leaking basement once and for all. It’s our commitment to you and your family. The products we use are manufactured in the USA and are designed to work together to give your basement complete protection.   

Our professional team will work with you every step of the way to design the best basement waterproofing system to perfectly fit your home’s repair needs.  

These are the solutions and how they work: 

  • Interior Drainage System – The best way to waterproof a basement involves interior drainage channels. To collect seeping water from your walls and floor, we’ll place BasementGutter™ in the sub-floor throughout the basement’s perimeter. We also can place grated drainpipes in the floor in front of stairs and walk-out access points and tie these sections into the rest of the BasementGutter™ system. Water that is collected by these specially designed systems is then directed to a sump pump system. We also can use grated drainage  
  • Sump Pump System – Once the leaking water is collected, it needs somewhere to go other than back onto your floor. Our interior drainage systems discretely direct this water to a reliable sump pump system to be pumped out of the basement and away from the house. We have a variety of SafeDri™ sump pump systems to meet your waterproofing needs – the SafeDri ™ Pro X Premier Sump Pump System, SafeDri ™ Battery Backup System, SafeDri ™ TripleSump ™ Pump System, and SafeDri ™ Pro Crawl Space Sump Pump System. 
  • Dehumidifier – For a truly safe, dry, and healthy space, you also need to condition the air. Our powerful dehumidifier unit is energy-efficient in cleaning and filtering the air, controlling moisture and humidity, eliminating odors, and reducing potential mold growth. Unlike convention dehumidifiers, our unit is self-draining and can be directed to perimeter drainage or sump pump systems so there are no buckets to have to worry about emptying. 
  • Frozen Discharge Line Prevention – Water being pumped out of a basement by way of a sump pump system exits through discharge lines. The lines outside the house could potentially freeze or become blocked, and this allows water to flow back into the basement. To prevent this from happening, we can attach the FreezeGuard™ outlet to the exterior sump pump discharge line. 
  • Crack Repairs – We can seal and repair any wall cracks to prevent water intrusion. Our foundation repair solutions may also be needed for significant cracking and wall movement. 

Now are you ready to take back your home and make it a better place for your family to live and grow? As you start to plan for your repairs, you might be eager to run out to your neighborhood home improvement store to gather supplies. You may be very handy and capable of fixing different things around your home, but waterproofing a basement is not something you and a friend can tackle in a weekend. These types of repairs are serious work and are best left to professional contractors.  

There’s nothing to stop you from applying something like a sealant or paint to your walls, but these materials are only temporary quick fixes that will not permanently solve your leaking water issue. Sealants and paints will pop and flake, indicating a lingering moisture problem. Water also can find another way in because it follows the path of least resistance. 

Instead of wasting money on fast fixes that you’ll only have to spend more time and money reapplying, fix your wet basement the right way the first time around with trusted solutions from a reliable contractor. 

We know it can be intimidating working with someone you don’t know, and you’ve probably heard stories from friends and family members who had awful experiences with contractors. So, it’s understandable that you’d feel wary of working with a contractor yourself. But don’t let that totally influence your decision. 

Before hiring a contractor, make sure you do your homework and are comfortable with who you bring into your home. Ask for reviews; references; proof of insurance, licenses, and other certifications; a written contract; and examples of work that has been completed.  

Now that you’ve read about potential problems in your basement and how they got there, aren’t you ready to get rid of them? Why would you want to live in a wet, uncomfortable house and subject your family to harmful conditions? There are so many ways you and your family can benefit from wet basement repair. Here are just a few of the perks: 

  • Better Health & Quality of Life 
    Mold loves nothing more than wet, damp, and dark areas like basements. So, if you’ve got any kind of leaking or standing water in your basement, chances are you’ve got mold growing there, too. Half of the air you breathe comes from below-grade areas like basements and crawl spaces. So, if there’s mold in these areas, it’s also circulating in the air throughout the rest of the house and affecting you. This can lead to and worsen health problems like asthma, allergies and respiratory issues. By having a properly waterproofed basement, you are eliminating the chance for mold to thrive and investing in the health and safety of everyone in the home. Having a trusted dehumidifier installed also helps control moisture and humidity, as well as improve overall air quality. 
     
  • Enhanced Structural Stability 
    Leaking water also affects your home’s structural integrity. If you have block foundation walls, water can easily saturate and seep through the porous material and find its way inside through any crack or gap. If water has nowhere to go, it starts building up inside the walls. Coupled with hydrostatic pressure, this results in an unsafe mess. Another issue we’ve run into is wooden floors and supports affected by dry rot. Don’t subject your loved ones to an environment that could cave in at any time. When you have your basement properly waterproofed, you also are ensuring a longer lifetime for your home. 
     
  • Improved Energy Efficiency 
    Below-grade areas like basements are naturally cooler, but any leaking water also can cause more of a temperature drop. This will lead to more running time for your furnace, and higher heating bills. And during warmer, humid days, the air conditioner will be over-worked as you try to keep your house cool. Having reliable waterproofing and dehumidification solutions to protect your home also will protect your wallet by lowering your energy bills. 
     
  • Increased Real Estate Value 
    Many different factors can affect a home’s real estate/resale value, but it’s important for you to be aware of the condition of your home regardless. This includes any issues with water seepage, dampness or standing water in the basement, drainage on the property, and flood hazard. Homeowners in North Carolina who are selling their house are required to complete the State of North Carolina Residential Property and Owners’ Association Disclosure Statement to the best of their ability. Being honest about any known issues when it comes to leaks and waterproofing sets clear expectations regarding the quality and condition of the home. Buyers expect a dry basement.  

An unpleasant smell in your basement makes your home less comfortable to live in. That doesn’t mean that your home’s unlivable, though. How can a musty smell in your basement impact the stability of the rest of your home? 

Musty Smells and Greater Water Damage 

Musty smells aren’t pleasant to deal with, it’s true. They can prematurely age your home and make your entertaining areas less pleasant to spend time in. Mustiness tends to indicate more than just your home’s age. It also serves as an indicator of greater damage throughout your home. 

The longer you allow mustiness to reside in your basement, the more likely it is that your basement is going to take on structural damage. That mustiness, as mentioned, is moisture. That moisture can get absorbed into your home’s structural supports, where it can weaken them or otherwise contribute to the hydrostatic pressure in your basement. The longer this kind of damage sits, the worse it gets. If you choose to forgo essential repairs, then you may find yourself several months down the line dealing with a cracking chimney or even a sinking foundation. 

Unpleasant Smells and the Value of Your Home 

It isn’t impossible to sell a home with basement damage. It’s not even impossible to sell a home with a musty smell. It is, however, much more difficult to do this kind of work. For starters, you’re going to have to list any damage your home’s taken on in your home’s listing. There’s no hiding basement damage, no matter how inconsequential you may think it is. 

Not only will word of a damaged basement make your home more difficult to sell, but it will also reduce the overall value of your home. While you can sell a home with persistent musty smells, you’re going to have to convince future buyers to take on the challenge of repairs. To do so, you risk losing up to 30 percent of your home’s market value to what are effectively reparations. If your primary concerns lay with the cost of repairs, it’s important to compare and contrast what you might spend on said repairs versus what you might lose when you eventually go to sell your property. 

A sump pump is a kind of drainage system that collects water into a pit and then pumps it out of and away from the foundation. It’s a perfect device for homeowners who have basement flooding problems and need to keep that part of the house as dry as possible. If you already have a sump pump in your basement, you should know that it may not be enough to have just one.

Living in Northern North Carolina means that your property probably sees a lot of water. It would be worth investing in a second or even a third pump for your sump pump in order to keep up with the incredible amounts of water that flows around your foundation. If your sump pump gets overworked because of all the water it has to continuously pump, it will have a shorter lifespan and malfunction sooner than it should. When this happens, your basement will quickly flood, and the structural damages as a result of that failure will cost more than a second pump. All of the sump pumps in our SafeDri™ series can all be installed with a backup battery system that will guarantee a dry basement at all times.

If you’re unsure if you need another pump, simply observe your sump pump during the summer. Summer is the rainiest season in North Carolina, so watching the sump pump when it’s at its most active will give you all the information you need. If the water is flowing into the pit at an excessive rate, you need to invest in another pump. Doing so will ensure that the device functions for years without failure.

Why is Basement Waterproofing Needed?

Basement waterproofing is a necessity in any home built in areas with high humidity and frequent rain. This helps your home stand up to wet weather and protect it from water and vapor intrusion. Here are some common reasons why your home may need a quality waterproofing system.

The red clay cliff, crowned with lush green vegetation, stands resilient like expertly applied basement waterproofing against the forces of nature.

Environmental Factors

North Carolina is known for its red clay soil, but it wreaks havoc on homes. Clay is an expansive soil that becomes easily saturated and holds onto water. Since areas like Raleigh and Winston-Salem experience frequent rain year-round, this adds fuel to the fire. Overly saturated soil creates hydrostatic pressure that is exerted on foundation walls and leads to cracks and leaks, and even basement flooding and wall collapse.

For Sale sign outside of home.

Real Estate Value

A wet, moldy basement can impact the sale and overall value of your home. Many buyers in today’s competitive market want turnkey houses free of problems, and a nasty basement can be an instant turnoff. If you don’t want to deal with a water-damaged basement, why would potential buyers? It’s best to have the basement properly waterproofed to protect and even boost your home’s value.

Air Quality Throughout Your Home

Because of the stack effect – the movement of air in your home from bottom to top – about half of the air you are breathing in your house comes from the basement. If your basement has high humidity, musty odors, mold, and pest droppings, all those things are circulating in the air throughout the rest of your home. Not only is this unnerving to think about, but these hazards can be dangerous for anyone in the household, especially those with breathing problems.

Common Basement Waterproofing Tips & Mistakes

In our almost 20 years in the basement waterproofing and foundation repair industry, we have heard and seen it all. But we are committed to educating homeowners just like you, as well as providing exceptional service and trusted waterproofing solutions.

Helpful Basement Waterproofing Tips:

  • Invest in a Quality Dehumidifier: Homes in areas like Stokes County and coastal Wilmington are no stranger to humidity. Having a reliable dehumidifier to control moisture and humidity in your basement is essential. Conventional units are not built for larger areas like basements. But at Tar Heel Basement Systems, our energy-efficient, self-draining dehumidifier can stand up to the challenge without breaking the bank or negatively impacting your energy consumption.
  • Monitor Exterior Drainage Systems: While the waterproofing system we offer is installed inside your basement, it’s important to keep an eye out for your exterior systems. This includes your gutters and downspouts. If either of these pieces is clogged, damaged, or allows water to collect near your foundation, basement leaking and damage can quickly develop. Make sure you check and clean your gutters and downspouts at least twice a year, and angle downspout extensions and landscaping away from the house.
  • Trust Local Waterproofing Experts: Our professional team has years of experience in the industry, and we know exactly what challenges North Carolina basements face and how to fix them. Our specialists will complete a thorough inspection inside and outside your home, recommend the best solutions tailored to your home’s unique repair needs, and treat your home as their own as they install these products to keep your home protected.

Mistakes to Avoid When Waterproofing Your Basement:

  • Installing DIY Solutions: There are many areas of your home that can benefit from DIY projects, but your basement is a delicate, tricky area. Many repairs like “waterproof” paints and sealants available at big box stores are only temporary patches and do not address the root of your basement problems.
  • Not Investing in a Comprehensive Waterproofing System: While every basement is different with their own requirements, only having one piece of the waterproofing puzzle is not going to keep your home dry. Sump pumps are a great solution for many homes, but they also must be coupled with an interior drainage system to be fully effective. Moisture may still be an issue, so it’s important to have a reliable dehumidifier and even a vapor barrier installed as well.
  • Hiring a General Contractor Instead of a Waterproofing Expert: Your home might need various projects to keep it in tip-top shape and hiring a general contractor to complete all the work is an option. However, while general contractors are “jacks of all trades,” they may not be certified professionals who specialize in basement waterproofing. For help with problems like a wet basement and musty odors, it’s important to select local waterproofing experts like our team at Tar Heel Basement Systems who are knowledgeable about everything related to basements.

Providing Expert Basement Waterproofing in North Carolina

Pennsylvania trusts Tar Heel Basement Systems for reliable basement waterproofing, crawl space, foundation, and concrete repair services. Contact us for a free inspection!  

Top Cities We Serve


TarHeel Basement Systems Service Map

Our Locations

Fayetteville Location

3400 Walsh Pky, Suite 220
Fayetteville, NC 28311

Greensboro Location

611 Summit Ave, Suite 5
Greensboro, NC 27405

North Raleigh

208 Millbrook Rd. Suite C
Raleigh, NC 27609

Raleigh / Durham / Chapel Hill Location

8005 Knightdale Blvd
Knightdale, NC 27545

Wilmington Location

2155 Enterprise Dr. NE
Leland, NC 28451

Winston - Salem / High Point Location

2910 Griffith Rd
Winston-Salem, NC 27103