Monthly Archives: October 2017

Debbie M. of Greensboro, NC

Roger came out to the house for the initial inspection and was more than helpful through the entire process. I feels like we were really taken care of. Josh Carver performed the work in our crawlspace and he did a wonderful job. He was very careful and we couldn’t even tell he had been in there aside from the crawlspace looking brand new. I would be more than happy to be a customer reference in the future for Tar Heel Basement Systems

Jeff S. of Lexington, NC

I chose Tar Heel Basement Systems because the sales presentation was 3 times as long as the other two quotes I got, and the price was also the best. You are a very professional company and I was extremely pleased with the process. I would highly recommend to others.

John & Julie H. of Winston Salem, NC

Barry had great presentation, patience and followed up with us after the initial appointment. We shopped around and compared other companies, and thought Tar Heel Basement Systems was the best. The installation crew was extraordinarily knowledgeable. They were willing to correct, and educate, my assumptions about what could and couldn’t be accomplished.

Jim & Joy M. of Mount Airy, NC

Adam, Edward and Josh did such a great job preparing and placing your system in our home. They were knowledgeable, worked efficiently and were very friendly. Danny was the System Design Specialist that helped us decide what we needed. We were very impressed with him as well. We are now ready to let it rain!

Sophia S. of Thomasville, NC

Tar Heel Basement was the only commercialized company to choose from that are local. I read about them online and also made sure to read testimonials from customers. There were a lot of positive comments so I chose this company. I’m so glad I did! Mike did a great job with the presentation and making me feel comfortable with this company. He spoke very highly of his employers, which I liked to hear. Brett and his install crew were professional, courteous, and clean as they worked. They went above and beyond with the cleanup process.

Angie Y. of Lexington, NC

I appreciated the information in the crawl space book, as well as Danny’s opinion and presentation. It helped me make an informed decision. With each interaction with your company, I felt confident I was working with the right company for the job. And I was right! The work is complete and I’m very satisfied. About a week after the initial installation, I noticed a couple places that I thought needed another look. The technical crew came out two days later and addressed my concerns. I had already paid my bill and didn’t expect such quick service. The staff, crews and sales departments have been great to work with.

Rose D. of Lexington, NC

Matt was the crew leader and they were absolutely great, I felt sorry for them having to go into such a tiny space but they were so upbeat about it. They were extremely nice people, I live by myself and felt very comfortable with them there. They are good people!

Brenda & David G. of Rural Retreat , VA

I have been pleasantly surprised, that with all of this torrential rain for the past 4-5 days, the BasementGutter™ system is working great. I haven’t seen a drop of water. I am very appreciative of your company. We just bought this old farmhouse in August, and without this system we would have had about a foot of water in our basement. As a contractor for 30 years, I like to make sure that when someone does a great job, they are aware of it. I am very grateful and we couldn’t be happier. If I come across anyone with an issue, I will definitely steer them your way.

Brenda & Dave G. of Rural Retreat, VA

Can’t remember the names of the guys that came out, but what i can tell you is before them we had water coming into our basement quicker than if you had a garden hose trying to fill it up/ The guys came out and installed a perimeter system and we haven’t had a drop of water in the basement since. We had four days of nonstop rain and a 12 inch snowfall on top of that and not one drop in the basement! Before we couldn’t even use our basement due to standing water after a light rain, now its dry and we are able to store things and use our completely dry basement. The guys did a great job, worked hard and were very good at what they do. I would strongly recommend Tar Heel Basement to anyone wanting a dry basement and a price what i thought very reasonable! Don’t waste your time trying to fix it from the outside where the contractors won’t give you a warranty.