Tar Heel Basement Systems Reviews and Ratings
Josh and his crew were very good at what they were doing. They were a pleasure to work with.
Matt Johnson returned to evaluate how water was still getting in and pooling on the floor. It’s an old house, old foundation and water has had it’s way with my basement for years. It has stayed dry but with the heavy rain, it found a way still. However, Matt tried his magic once again to ameliorate yet another spot of entry. He will not stop until the basement water gets satisfactorily corralled and not on the floor. Thanks, Matt….you’re a trooper! Let’s hope this is the charm.
Matt Johnson came out to follow up on some concerns with a job that was done last year. He fixed the problem quickly and offered other ways the issue could also be addressed. He also helped me with a dehumidifier adjustment. He was friendly and prompt, even arriving earlier than the appointed time, but he called to confirm it was okay to do so. Matt deserves the WOW award!
It took a little longer than expected as there was a set back, surprise water from an unexpected entry. The additional protection needed drove up the cost a bit but in the end we felt Howard and crew went above and beyond and found a solution. We are very pleased with the end result.
TRY TO GIVE CREWS A FULL COMPLIMENT OF MEMBERS. IF ONE MUST BE OUT, TRY TO FILL THE SLOT. KEEP IT EASY ON YOUR MEMBERS. YOU HAVE A GREAT COMPANY PROGRAM; HAPPY CAMPERS WILL CONTINUE TO MAKE IT SO. THANKS FOR YOUR PROFESSIONALISM & CONCERN.
My experience with this company has been completely positive! I would most highly recommend Tarheel Basement Systems for any structural issues for any type of building or chimney! Tarheel Basement Systems know what they are doing and they do it extremely well!
The installation crew was very fast and personable. I had to move by HVAC unit for the work to be performed and they were more than happy to work with me to ensure that I didn’t have to leave the unit ouf of commission for any length of time.