Monthly Archives: December 2018

James Bistrek

James Bistrek

Hi, I’m James!

 

I grew up in Las Vegas, Nevada but moved to the great town of High Point, NC to be closer to my family.  In my search for work I knew I wanted to be a part of a company where there were no limits to my growth and I found that in Tar Heel Basement Systems. Thanks to years of working in customer service I excel at providing my customers with a top-notch experience. My background as a supervisor has also contributed to my leadership of a wonderful, hard-working crew.

 

When I’m not working towards improving the life of your home, I like to write, play video games and occasionally shoot airsoft guns. I especially enjoy spending my time with my beautiful wife, Ashley and our sweet dogs.

 

I look forward to being the hero in your home!

Ashley Bistrek

Hi, I’m Ashley!

 

Before joining the Tar Heel team, I provided excellent customer service for years, working most recently in the call center for Flow Automotive. I have a passion for people and I love working closely with them. What attracted me most to Tar Heel was the amazing company culture that was talked about as well as exemplified in the employees that I knew working here.

 

The majority of my time outside of work is spent working towards my Associate’s degree in Nursing at Forsyth Tech. In my free time, I love spending time with my husband, James, who is also a member of the Tar Heel family and our dog. I also enjoying hanging out with our friends, playing with my niece, and hiking.

 

I look forward to speaking with you and helping you in any way that I can!

Delilah Pearce

Hi, I’m Delilah!

 

Prior to joining the Tar Heel family I provided excellent customer service as a bartender for about 20 years and then got my first administrative job working with a flooring company. I discovered then that I love working in customer service AND and an office. I found myself attracted to Tar Heel because when I first researched the company and the employment reviews it was so consistently positive. It is rare that you find a company in which so many of the employees truly love their job. I became very excited to work for a company in which I have the opportunity to grow while being appreciated.

 

When I’m not working I love spending time with my significant other of over 7 years and my grumpy little toy poodle. I also enjoy baking treats from scratch and cooking meals Southern-style. Something else that is interesting about me is that I am a twin.

 

I look forward to speaking with you and providing you with top-rate customer service!

Lisa Cruz

Hi, I’m Lisa!

 

I’m the friendly voice you will hear on the phone when scheduling the installation of your brand new system. I bring with me to Tar Heel over 5 years of leadership and customer service experience, working for Speedway and Wilco Hess as an Assistant Manager. What attracted me most to Tar Heel was the friendly and family-like atmosphere. I love that I am not just another number here but rather I can be myself and everyone encourages me to embrace that.

 

I live in the East Bend, NC area with my husband, Victor, who is also a member of the Tar Heel family. Together, we live with our adorable son, Thiago, and our dogs. In my spare time, I enjoy watching criminal investigative docu-series and listening to music.

 

I look forward to speaking with you and providing you with top-rate customer service!

Teresa Phares

Hi, I’m Teresa!

 

I’m the friendly voice you will hear on the phone when scheduling the installation of your brand new system. Previously I worked as an office manager for 20 years with an automotive body and paint shop and before that I worked as a production secretary at Fleetwood Homes.  When my previous employer went out of business I began my search for a new job and from my first interview with Tar Heel I knew this was where I belonged. I am excited to be a part of Tar Heel’s team and look forward to our future together.

 

When I’m not at work I love spending time with my family and friends, traveling, enjoying bonfires, and going to the beach. I have 2 daughters, McKenna and Samantha, 2 Shih Tzus, Simon and Sophie, and a cat named Murphy. I also enjoy cooking and baking, studying criminal justice and watching anything to do with forensics or detective work.

 

I am eager to talk to you and ensure that we’re exceeding all of yours expectations!

Tonya Gunn

Tonya Gunn

Hey, I’m Tonya!

I’m the friendly voice you will hear on the phone to schedule your engineering visit. Prior to joining the Tar Heel team I worked as a service coordinator for Watson Electrical Company in Chesapeake, VA where my duties included electrical estimating, permitting jobs and coordinating electrical repair work. I relocated to Winston-Salem to be closer to my family and with my background in construction and scheduling coordination experience, coming to Tar Heel Basement Systems felt a little like coming home.

 

In my spare time, I am an avid reader and movie collector. My favorite thing to do is spend time with my sweet, tiny Italian Greyhound, Bandit. He loves coming to work with me and being spoiled even more than usual by our Tar Heel family.

 

I look forward to speaking with you and giving you the confidence that Tar Heel Basement Systems is the right company to make your home healthy, stabilized, and dry!

 

John Knight

John Knight

Hi, I’m John!

As an Alumni of Wake Forest University, I fell in love with the Winston-Salem area. Growing up in a construction family allowed me to gain the knowledge and experience to repair my own investment homes. I also enjoy giving back to the local community and have been an active volunteer with the Habitat for Humanity for the last 17 years. Looking for an opportunity to maximize my prior education, experience and community involvement in the home improvement industry, Tar Heel Basement Systems was the perfect fit!

When I am not inspecting crawl spaces or basements, you can find me enjoying the outdoors, fly fishing and boat building. When I’m unable to get outside, I am working away building new furniture pieces and ensuring my core foundation is stabilized doing yoga.

I can’t wait to meet you and find the perfect solution to ensure your home remains dry, healthy and stabilized!

Nate Zook

Hi, I’m Nate!

 

I came to Tar Heel with a background in consulting but I was ready for a different career path and I was drawn to the excellent reputation that this company is known for. I also bring with me a Bachelor of Science in General Studies with a concentration in Mass Communications as well as a CPC (Certified Personnel Consultant) certification.

 

My beautiful wife, Anna and I have a wonderful son as well as a houseful of dogs and chickens. When I’m not working towards providing a healthier home for my customers, I enjoy woodworking, fishing and playing golf.

 

I look forward to meeting you and finding the best solution to protect your greatest asset: your home!

Ryan Robinson

Hi, I’m Ryan!

 

Before joining the Tar Heel team I worked a variety of jobs and earned my degree in criminal justice and law. In the past I have worked as a security supervisor, a micromanager/ account manager, a service supervisor, a lube technician and I worked at ASM Marketing. Though none of these jobs ended up being the right fit for me they helped me to realize I wanted to try something completely different and that is what brought me to Tar Heel. I am so excited to be a part of this growing company that really helps people.

 

Outside of work, I love to explore new things and places along with my dog, Jack. Jack especially likes when we explore the dog park. I also spend my spare time going to rock shows and playing video games.

Justin Daniels

Hi, I’m Justin!

 

I grew up in Charlotte, NC where I became CPR certified before moving to the wonderful town of Winston-Salem, NC. I joined the Tar Heel Basement Systems family hoping to gain some new knowledge and valuable tools. Since working here I have learned and grown increasingly in my role and have been told I am a great asset to my team.

 

When I’m not working towards improving the life of your home I enjoy playing video games and spending time with my amazing mom and sister.

 

I look forward to being the “hero in your home!”

Angel Hernandez

Hi, I’m Angel!

 

I spent 18 years as a residential and commercial plumber in New York, New Jersey, and North Carolina before deciding it was time for a change. I wanted to make a fresh start and Tar Heel Basement Systems seemed like a great company to help me do just that. I was recruited to the team by Garrett Atkinson who used to work here as the General Manager but has since moved to Colorado to work for our sister branch. I’m so excited for this opportunity to grow with this wonderful company and to help customers achieve a healthier home.

 

When I’m not inspecting crawlspaces or basements, I love staying active. I’m an avid outdoorsman and I love hiking and fishing. I am also a blue belt in Brazilian Jiu-Jitsu and I actively compete.

 

I can’t wait to meet you and find the perfect solution to ensure your home remains dry, healthy and stabilized!