Tar Heel Basement Systems is proud to announce that we have been awarded the 2013 Angie’s List Super Service Award, which reflects our company’s consistently high level of customer service. This award is presented to service providers that maintain superior service reviews and ratings throughout the last full calendar year. A background check is required for a company to be eligible as well as the following criteria:
Maintain an “A” Rating in each of the following areas:
- Overall Grade, which averages all reviews received (3.5 GPA)
- Recent Grade, which averages reviews from the last three years (3.5 GPA)
- Review Period Grade, which averages reviews received since the previous November 1st to October 31st (GPA varies)
Pete Burgess, Owner of Tar Heel Basement Systems, was pleased to hear that his company was receiving this meaningful award. “Our company strives to provide “WOW” customer service on a daily basis. It starts with honest advertising and ends with quality and trustworthy products and service. We have customer service representatives in each department that ensure our customer’s needs are met every step of the way. After a project is completed, we offer an annual service program to our customers in order to ensure our products are working as intended and to extend the working life of those products. This is how we provide “WOW” customer service each and every day!”
Tar Heel Basement Systems is honored to receive this recognition, as Angie’s List helps consumers have trustworthy transactions with local service professionals. More than 2 million households use Angie’s List to gain access to local ratings and reviews, and Tar Heel Basement Systems is thrilled to be Angie’s List’s Super Service Award winner in the basement, crawl space, radon and foundation categories- or “All Things Basements!”
Tar Heel Basement Systems opened its doors in 2003 in Boone under the name High Country Basement Systems. The owner, Pete Burgess, changed the name to Tar Heel Basement Systems in 2009, specializing in crawl space repair, basement waterproofing, foundation repair, and radon mitigation. Tar Heel Basement Systems takes pride in providing quality solutions to homeowners in Western North Carolina and Southwest Virginia that have basement, crawlspace, foundation and/or radon issues.