Job review from James in Yadkinville, NC 27055

Overall Rating: 5 out of 5

Our Overall Service

Everyone from your company with whom we interacted whether on the phone or in person exemplified a customer first commitment.

Call Representative

Courteous, responsive, helpful.

Sales Process

Went beyond sale. Even after sake closed offered to help move items stored in part of area to be addressed.

Our Installation Crew

Knowledgeable, courteous, came in time, worked steadily, did work they were supposed to do, explained to us what they did, cleaned area of work debris and left. The job was difficult to complete due to continued water issue. You sent a supervisor who had additional experience and knowledge to assess the situation. He even met with me in a Dunday to accommodate my schedule, suggested a very reasonable solution, whichever accepted and it was successful. Again, he demonstrated his commitment and yiut company's commitment to continue working in situation until our basement water problem was resolved satisfactorily. It is obvious that you employ excellent people and communicate to them your commitment to quality work and courteous treatment of others.

The Cleanup Process

See comment above.

What made you choose our company:

I found you listed on Home Advidor. When I followed up yo get an estimate your salesman was prompt, knowledgable, friendly, not pushy. You price seemed reasonable and your lifetime guarantee made me comfortable.