From Flooding to Dry and Finished Basement in Lansing, NC | Customer Testimonial

From Flooding to Dry and Finished Basement in Lansing, NC | Customer Testimonial

This church in Lansing had terrible basement flooding problems. During heavy rains they would get up to 18 inches of water in the basement, and when the water was finally gone, they had to deal with the aftermath: musty smells and mold problems. Ed S., decided that it was time to fix it once and for all.

After seeing Tar Heel Basement System billboard advertising, they made the call that would forever change the way the congregation had been using the basement. Ed was really impressed with the inspection and the thorough explanation provided by the system design specialist. He knew then and there that he had called the right company from the Job.

At first, they only wanted the water problem solved, which was accomplished when Tar Heel installed a BasementGutter interior drainage system, and a good sump pump system. “We’ve had all the rain and snow this winter and we haven’t had one problem yet!”

Seeing the great results after the waterproofing system was installed, they decided to call Tar Heel again, this time to finish the walls and floor of the basement, transforming a previously unused area of the building, into useful rooms for the congregation — including carpeted rooms for the children.”We’re just pleased. Very pleased. The whole church is pleased!” explains Ed. He’s been recommending Tar Heel to others in the community ever since. “I don’t think you’d do nobody wrong! Everything has just been wonderful!”

Showcase Carolina: Home & Garden Edition with Tar Heel Basement Systems

Showcase Carolina: Home & Garden Edition with Tar Heel Basement Systems

Tar Heel Basement Systems was one of four local companies to be highlighted on ‘Showcase Carolina: Home and Garden Edition’. This show airs on the CW Triad20 Saturdays at 7pm & Sundays at 5pm throughout the month of June.

Be sure to tune in as Pete and Will discuss basement, crawlspace, radon and foundation issues that may be present in your home, along with solutions for each of them.

Basement, Crawl Space & Foundation Repair in NC: Tar Heel Basement Systems – About Us

Basement, Crawl Space & Foundation Repair in NC: Tar Heel Basement Systems - About Us

Meet Pete Burgess, owner of Tar Heel Basement Systems.

In this video Pete talks about his company, and the amazing journey that took his company from its humbles beginnings as a small, home based business to one of North Carolina’s most trusted provider of crawl space, basement and foundation waterproofing and repair services.

Pete moved from Chicago to North Carolina at the age of 50 to retire and relax. A few months later, “bored out of his mind” according to him, Pete decided to start working again and was hired by a local builder, from whom he learned much of his trade. One day he read an article in Fine Home Building Magazine about crawl space encapsulation and thought the approach of sealing a crawl space to protect it from mold, moisture and decay, made complete sense. He then had the crawl space of his own home encapsulated, and he liked the results so much that he decided to go into business, selling and advocating the practice throughout the state.

The business boomed and today Tar Heel Basement Systems is a large, successful operation, that is constantly growing and hiring and has since then branched out to provide basement waterproofing, foundation structural repair, and more recently, concrete lifiting and leveling with PolyRenewal™.

Battery-operated Backup Sump Pump to Keep Basement Dry During Power Outage | Customer Testimonial

Battery-operated Backup Sump Pump to Keep Basement Dry During Power Outage | Customer Testimonial

Scott H. from Boone already had a positive experience with Tar Heel Basement Systems. Several months ago, they had installed a full perimeter drainage system and a powerful SafeDri super sump pump system in his basement to keep it from flooding.

This system worked as promised, keeping his basement dry, but this savvy homeowner had a thought. He considered heavy storms, during which he heard his sump pump turn on way too often, and wondered what would happen to his basement if the power went out.

He quickly came to the conclusion that he needed a second layer of protection in case of a power outage, so he called Tar Heel again. Herman, one of our experienced system design specialists, suggested the SafeDri Battery Backup System. The SafeDri is a battery operated sump pump like no other in the industry. Unlike store bought backup pumps that run on Marine batteries, the SafeDri runs on a long-lasting battery, specifically designed to withstand long periods of being unused so that you can trust it will work when you need it.

Like many other satisfied Tar Heel Basement Systems customers, Scott now enJoys the peace of mind of knowing that his basement will stay dry even if the power goes out, no matter how heavy the rain.

TarHeel Basement Systems Fixes the Wet Basement of Church in Winston-Salem | Customer Testimonial

TarHeel Basement Systems Fixes the Wet Basement of Church in Winston-Salem | Customer Testimonial

Eight months ago, Gary C., caretaker for the Christ Wesleyan Church in Winston-Salem, NC called Tar Heel Basement Systems for help with the church’s wet basement. After inspecting the problem, the company recommended and installed a BasementGutter perimeter drainage system and sump pump system.

In this video, Gary speaks of his experience with Tar Heel and about his basement that has remained dry since the work was performed.

Tar Heel Basement Systems specializes in providing effective and permanent residential and commercial basement waterproofing in Winston-Salem and nearby towns in NC. We offer the best products in the industry — and world class top notch customer service! Call us for a free, in-home estimate!

Radon Mitigation & Basement Waterproofing in NC

Radon Mitigation & Basement Waterproofing in NC

When Jim G. first called Tar Heel Basement Systems, he was mainly concerned about the high radon levels that he had just found out were present in his home. After researching companies, he felt that Tar Heel was a company he could trust to solve the radon problem. Since he had to clear his basement to get the radon mitigation system installed, Jim decided to ask Tar Heel Basement Systems what other options they had to waterproof it as well. He met with Garret, the design specialist, a couple of times, looked at many options and finally came up with a solution that would fit his needs. “I was pretty pleased with his knowledge of the products that Tar Heel had; the solutions they provided. Garret was very pleasant to work with.”

Jim was also very impressed with the crews that came to install each phase of the job. They were all on time, cleaned up after themselves at the end of each day, and at the end of the job they cleaned up so well it was as if they were never there.

Jim is so happy with the entire experience, that he already referred Tar Heel Basement Systems to a couple of friends looking to have similar work done at their homes, and just recently to a friend who was very impressed with the Basement-to-Beautiful insulated wall panels installed in Jim’s basement.

Solutions for a Flooding Basement in Winston-Salem, NC | Customer Testimonial

Solutions for a Flooding Basement in Winston-Salem, NC | Customer Testimonial

According to Ronald V. the basement in his Winston-Salem home was flooding so bad, that after a heavy rain he could go down the stairs and take a bath.

He knew he needed to have the basement fixed, but having had some terrible experiences with contractors in the past. he just didn’t know who to trust. He called Tar Heel Basement Systems to schedule a free estimate. Just before the scheduled appointment, when he received our material in the mail containing not only information about our company, products and services but also about the system design specialist that was coming to his home, he knew he had chosen the right company for the job.

He was very impressed with the inspection, which was very thorough, and the way he was with presented the available solutions for the problems. He was very comfortable with the solutions he chose and knew exactly to expect after that visit.

The crew came on time, worked quickly and left nothing behind but a clean, dry basement, that’s been put to test few times after the job was done, and remains dry as a bone.

Flooding basement in Jonesville, NC gets help from Tar Heel Basement Systems

Betty C. basement in Jonesville, NC had a chronic flooding problem. Every rain storm caused the water to leak in and rise up to her ankles. After struggling with flooding and messy cleanups for a number of years she decided to call Tar Heel Basement Systems for help.

By the time the systems design specialist was done inspecting her property and designing a custom solution for the basement problem, she knew she did not need to call anybody else.

The crew came in when they were supposed to, installed a full perimeter drainage system and two sump pumps. The Job was finished on schedule and Betty hasn’t had a drop of water in her basement since.

“I really give this company five stars, because it is really a great group of people, and I am very happy with the work that they’ve done,” concludes Betty.

Happy Customer in Madison, NC

Margaret C. of Madison was the triple threat of Tar Heel Basement Systems customers. Her split level home was having trouble with water seepage through the basement walls. Additionally, an exposed, saturated crawl space floor was resulting in mold growth and her chimney was starting to lean away from the home. There were all services that Tar Heel Basement Systems could help with!

After watching a Tar Heel Basement Systems commercial on the local news channel, she decided to rid her home of these problems and give Tar Heel Basement Systems a call.

System Design Specialist, Craig Sechrist, designed a plan to tackle all 3 of her concerns. The Tar Heel Basement Systems installation crews installed a waterproofing drainage system in her basement and crawl space, and stabilized her chimney with helical piers. 

Margaret was very pleased with all of the work performed at her Madison, NC home and the level of customer service standards that Tar Heel upholds. She is excited to share her experience!

Keep Your Basement Dry During Heavy Rains | Tar Heel Basement Systems | 888-333-1322

Heavy rains can be a nightmare for homeowners with a leaky basement. Are you tired of  mopping and shop-vaccuming your basement after every storm? Let Tar Heel Basement Systems bail you out today, so you can have a completely dry basement tomorrow!

For more than 10 years, thousands of homeowners just like you have trusted Tar Heel Basement systems for “All Things Basements!” We provide basement waterproofing, sump pump installation, foundation structural repair services and we fix nasty craw spaces too!
We serve Boone, Greensboro, Winston Salem, High Point, Lexington and nearby towns.

Snow and Ice Melt into Water. Protect Your Basement Before the Thaw

Snow and Ice Melt into Water. Protect Your Basement Before the Thaw | 888-333-1322

Melting snow and frozen ground spell disaster for you basement. The time to fix it is right now, before the thaw arrives.
Since 2003 thousands of homeowners just like you have trusted Tar Heel Basement Systems for “All Things Basements!” : Basement Waterproofing, Crawl Space Repair and Sealing and Foundation Structural Damage Repair too!

Before the snow becomes water in your basement, call us or visit our website to schedule your free, in-home basement waterproofing estimate!

We serve Boone, Greensboro, Winston Salem, High Point, Lexington and nearby towns.

White Stains in Basement Walls: Efflorescence or Mold?

White Stains in Basement Walls: Efflorescence or Mold?

In most cases, the white, powdery stains that appear on basement walls — and are often mistaken as mold — are efflorescence stains. Efflorescence is the buildup of minerals found in the ground and in the concrete that are carried into the basement when ground water seeps through the concrete walls. As that moisture evaporates the salts are left behind on the wall surface.

While unsightly, efflorescence is harmless and poses no threat to the health of humans and their pets. The problem is that the wall moisture that evaporates into the basement increases the relative humidity in the space, often above 65%. RH levels above 65% are known to support mold growth.

Mold doesn’t usually grow on concrete, but it does grow on dust, and as dust tends to deposit on basement walls, this means that in some cases mold can also be present.
According to Pete and Will, the best course of action when you notice stains on your basement walls is to have the basement professionally evaluated.

In the High Country, NC region, Tar Heel Basement Systems will perform basement inspections for free, and should you need their help, you can also get a free quote.

There is no reason to remain in doubt, no reason to postpone a solution. Call Tar Heel Basement Systems today!

Basement Dehumidifiers: Do I Need One?

Basement Dehumidifiers: Do I Need One?

In this segment, Pete and Will talk about basement dehumidification and why it is so important. Will starts by reminding us that a basement doesn’t need to have a drainage problem or be leaking and flooding to be damp.

Basement walls and floors are made of porous concrete, and they sit against wet soil. That means that some ground water will always seep through due to capillary action, and evaporate into the basement. When that happens, differences of temperature between the basement and the surrounding areas will cause the Relative Humidity levels in the basement to rise — usually well above the 65% needed for mold to start appearing. Whether you plan to finish your basement or just use it for storage, it is a good idea to install a good dehumidifier — preferably one that is specifically designed for the basement environment, like the ENERGY STAR® qualified TarHeel Dehumidifier offered by TarHeel Basement Systems.

Unlike generic, store-bought dehumidifiers which are designed to dehumidify small, above grade areas, the TarHeel Dehumidifier can effectively control moisture in areas up to 3000 sq. ft. and runs for a fraction of the cost of running a box store unit.

Also unlike generic dehumidifiers, the TarHeel Dehumidifier features a double air filtration system designed to rid the air from mold spores, dust mite pellets and other harmful pollutant particles, as small as 2 microns.

The TarHeel Dehumidifier is designed to operate virtually maintenance free. Once you set it, it will automatically monitor and control moisture and self-empty into the drainage system. You will never have to empty a dehumidifier tray again.

Basement Flooring Solutions

Basement Flooring Solutions

As North Carolina’s experts in “All Things Basements!”, Pete and Will from Tar Heel Basement Systems are committed to always providing the best available solutions for your crawl space, basement, and/or foundation problems.

Basement floors pose an especially difficult challenge when it comes to proper flooring choices. An apparently dry concrete floor will always have some level of ground moisture seeping through. Concrete is porous and the soil under the slab is wet.

Many homeowners like to place regular carpet and padding over that slab. Wooden floors and subfloors are also a popular pick. The problem with these materials is that they all soak up the moisture, and having organic materials in their composition, they also support mold growth. In addition, basements are notorious for flooding due to other water-related incidents, such as plumbing leaks.

With that in mind, Tar Heel Basement Systems offers the ThermalDry Tiles. These 100% waterproof tiles were specifically designed for basements and have many features that make them the best available choice for long-lasting basement flooring. The finished surface on Thermal Dry tiles is raised from the floor by a system of pegs. This creates an air pocket under the tile that not only allows the moisture from the slab to dissipate and dry, but also provides thermal protection. The walking surface is always an average of 10 degrees warmer than the concrete floor.

When one of the floating, interlocking tiles gets damaged or stained, you can remove it and replace without disturbing the surrounding ones. They come in different colors and finishing options including carpet, vinyl, and faux wood parquet to match virtually any room décor.

Would you like to use your own carpet? Tar Heel also offers ThermalDry Subfloor Matting — with the same moisture protection features of the finished tiles.

SafeDri Triple Sump Pump System: The Best Protection Against Basement Flooding

The sump pump is the heart of a basement waterproofing system. Its role is to get rid of the water intercepted and collected by the drainage system, pumping it out of the basement and discharging it as far away from the foundation as possible.

If the sump pump fails, the drainage system fails and your basement will leak.

Many homeowners don’t like the idea of having a sump pump because the typical sump pump usually consists of a submersible unit installed inside a 5-gallon bucket that serves as a sump pit.

The truth is that sump pumps have evolved considerably over the years, and Tar Heel Basement Systems is proud to have followed this evolution by always providing the best sump pump systems available. All the sump pump systems installed by the company are encased into a sturdy sump container, sealed with a kid- and pet-safe airtight lid. The lid will also serve to keep collected water from evaporating into the basement and debris from falling into the pit, potentially causing the pumps to malfunction. The lids also come with an air sealed floor drain and an alarm to let you know of any problems with the pumps.

Because the heavy rains that usually cause basement flooding also cause power outages, Pete and Will always recommend installing a battery-operated backup pump, but for homeowners that are serious about not taking chances with basement flooding, the SafeDri is really the best protection money can buy, with not one, but two backup pumps. SafeDri reduces the odds of a basement flood to statistical insignificance.

Why Do Basements Leak?

Why Do Basements Leak?

Meet Pete Burgess and Will Blake from Tar Heel Basement Systems. Pete and Will are among the most reputable authorities in basement waterproofing, crawl space encapsulation, and foundation repair in the High Country region. Their Winston-Salem based company, formerly known as High Country Basement Systems, has been serving thousands of homeowners in Boone, Greensboro, Winston-Salem, High Point, Lexington and surrounding areas since 2003, providing quality products and winning numerous awards for their outstanding ethics, business practices, and customer service.

Basements are basically concrete boxes that are buried, at least partially, in wet soil. A hole significantly larger than the basement must be dug for a foundation to be built or poured. After the basement was completed, the gap around the walls was backfilled with some of the excavated dirt.

The portion of the soil that lies directly against the basement walls will never be as compact as the surrounding undisturbed terrain, and for that reason it will soak up water like a sponge, creating what is called “the clay bowl effect”.

When that soil is oversaturated, as it happens in periods of heavy rain, hydrostatic pressure will build up and push the water down. Water will seek relief from the pressure by seeping into your basement through any gaps and cracks. The Joint between the walls and the floor of a basement are usually the weakest link, and that is where most of the leaks are observed in the typical basement.

Tar Heel Basement Systems has been permanently and successfully fixing wet, leaky, and flooding basements in the High Country, NC area for over 10 years — using the best products available and providing outstanding, award-winning customer service.

Dry Basement Testimonial in Lenoir, NC

Dry Basement Testimonial in Lenoir, NC

Mike spent quite some time shopping around for a solution to his wet basement problems before he finally made up his mind and called in the experts at Tar Heel Basement Systems, a year after he first visited our website.

According to him, Tar Heel was the obvious choice for many reasons. Their website answered many of his questions and the solution made sense to him. He knew by them that they were the local experts in waterproofing. The fact that Tar Heel was an authorized dealer gave him the assurance that company would stand behind their work and the installed products, which are backed by the manufacturer with a Transferable Lifetime Warranty.

He was satisfied with the whole experience, from inspection and sales, to the installation and clean up. He is also very happy because his basement is now dry and healthy. If you have wet basement problems in North Carolina, call the experts at Tar Heel Basement Systems.

We fix basements, crawlspaces and foundations in northwest North Carolina and Virginia, including the Lexington, Winston Salem, High Point, Greensboro, Lenoir, Mount Airy, Statesville, Bristol, Boone, Taylorsville, Abingdon areas, Mount Airy, Thomasville and nearby.

Wet Basement Repair and Finished Wall Restoration in North Carolina

Wet Basement Repair and Finished Wall Restoration in North Carolina

At Pete and Will’s Tar Heel Basement Systems we’ve been fixing basement problems in your area since 2003.

Our professional basement technicians have the experience, products and technical know-how to turn a wet, musty basement into dry, usable space quickly and permanently.

Our unique patented drainage system BasementGutter is the ideal solution to stop ground water seepage permanently. Unlike old-fashioned drain tiles systems that sit down in the mud, BasementGutter is installed on the footing, just below the basement floor. It is a non-clogging, permanent solution to keep your basement dry all year round.

Our Finished Wall Restoration System is a solution for homeowners who have experience flooding in their finished basement. This mold and water resistant system is specifically designed to keep your basement looking great forever.

Pete and Will’s Tar Heel Basement Systems proudly serve the High Country. Winston-Salem, High Point, Lexington, Greensboro, Burlington and many other parts of North Carolina and Southwest Virginia.

If you’d like a free, no-obligation estimate for your basement solution, Tar Heel Basement Systems are the contractors for you. Call or visit our website today to schedule your free inspection.

Our Company Philosophy

Our Company Philosophy

At Tar Heel Basement Systems we know that, when customers choose our services, they are entrusting us with one of their most valuable assets: their home. And they trust us to help them get rid of problems that have been troubling them a great deal like a wet or flooding basement, or a moldy, rotten, nasty crawl space.
We reciprocate by providing only the best solutions available in the industry, along with world class customer service.
Our customers are our neighbors and we are not simply fixing a problem, we a building a lifelong relationship.
If you have a wet basement or a nasty crawl space in South Carolina, trust your local experts in All Things “Basements”! Tar Heel Basement Systems