Customer Reviews
About Me
By Robert from Callands, VA 24530

Good company providing a great product performed great people.

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By Mike from Durham, NC 27712
By Ted from Durham, NC 27707
By Peter from Burlington, NC 27215
By Chris from Burlington, NC 27215
By Kim from Gibsonville, NC 27249
By Steve from Summerfield, NC 27358
By Shirley from Greensboro, NC 27410

I am especially appreciative of the willingness of the installer to work within my schedule even though it meant starting in the afternoon and finishing at 8:30pm. I have already recommended Tar Heel Basement to my next-door neighbors who are having the same type issue with their slab foundation.

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By Carol from Greensboro, NC 27410
By Gerald from King, NC 27021

Meet Our Team

Bobby Luttrell
Title: Production Manager
Hometown: Lewisville, NC
Bobby Luttrell

Hi, I’m Bobby!

 

Over the years I have held many roles prior to becoming the Production Manager, including Service Technician, Crew Foreman and Certified Field Inspector. Before joining Tar Heel Basement Systems, I built houses with my dad’s construction company and I worked in the disaster restoration industry so I am very knowledgeable on home repairs. I know firsthand just how important it is to waterproof your home. I was first attracted to Tar Heel because they stand behind what they do and put quality first.

 

My beautiful wife Melissa and I are the proud parents of 5 incredible kids; Jalen, Peyton, Isaiah, Wesley and Felicity. When I am not working I enjoy being outdoors with my family- playing golf, frisbee golf, and going to my kids’ sporting events.

 

I look forward to meeting you and helping keep your home as dry and healthy as possible!


Testimonials
from customers I've helped!
"This company provides first class service from your original phone call to the completion of the job. They don't just…" Read Full Testimonial
Dianne W. of McLeansville, NC
"Bobby Lutrell is an excellent service technician. He is always very cordial and professional in his manner and work ethic." Read Full Testimonial
Medlin J. of Graham, NC
"Extremely neat & polite. Customer service, honesty & follow up are in short supply these days!!! But not with your…" Read Full Testimonial
Mark H. of Greensboro, NC
"Bobby & Kevin treated my property as it was theirs. Very good job!!" Read Full Testimonial
Gary H. of Rural Hall, NC
"Your product beats trying to jack and pour new concrete footings. Professional, experienced, efficient and courteous." Read Full Testimonial
Grace Bible Church of Winston Salem, NC
"Very satisfied. Top notch. Very informative. Cannot express how nice & courteous Bobby & Dwayne were. Not to mention excellent…" Read Full Testimonial
Kay J. of Winston Salem, NC
"Very professional, very informative, excellent people skills. I learned very important information from his discussion regarding my crawl-space problems." Read Full Testimonial
Ruthena M. of Thomasville, NC
"I am more than ecstatic with the service I received throughout the inspection process, installation and service appointment. They did…" Read Full Testimonial
Kenneth J. of Clemmons, NC
"I am very pleased with the work that was performed and the customer service I received from the team; especially…" Read Full Testimonial
Gary R. of Clemmons, NC
"Bobby, the installer and his assistant did an excellent job. They were friendly, efficient and knowledgeable. We are very happy…" Read Full Testimonial
Jim R. of Clemmons, NC

Videos from projects I was involved with:

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Raising a sinking porch and sealing a crawl space in Yadkinville, NC | Customer Testimonial

Fred & Linda N.’s home in Yadkinville had two different problems: The porch was sinking … Watch VideoRaising a sinking porch and sealing a crawl space in Yadkinville, NC | Customer Testimonial »
Related Videos

Case Studies I've worked on:

Before & After Photos
The front stoop at this Reidsville, NC home was stabilized and raised (2) two inches. Tar Heel Basement Systems injected waterproof, polyurethane foam beneath the slab called, PolyRenewal. The failing soil under the slab was compressed, creating a stabilized base to be formed, allowing the PolyRenewal foam to raise the sinking stoop. The homeowners are delighted to have a stabilized and level front stoop!
The crawl space door on this Browns Summit, NC home was beginning to deteriorate and allow for humidity to enter the crawl space. The homeowner contacted Tar Heel Basement Systems for a secure crawl space door that would not recede over time. Tar Heel Basement Systems installed the Infinity Door. The customized door fits any crawl space entry size while being completely insulated and having a dead bolt to protect the area beneath your home. The Infinity Door also comes … Continue readingBrowns Summit, NC – Crawl Space Infinity Door Installation »
The slab patio of this Summerfield, NC home had sunk so severely due to the eroding fill soil underneath, that the outdoor fireplace was now tilting, causing a safety concern for the homeowners. Tar Heel Basement Systems raised the sinking patio slab by using the PolyRenewal method. High-density polymers were injected below the slab through penny-sized holes. Once the void under the slab was filled and stabilized, PolyRenewal began raising the slab and fireplace to the precise height.
Tar Heel Basement Systems raised and stabilized the sinking garage slab using the polyurethane, lightweight, waterproof foam called PolyRenewal. The PolyRenewal System was injected under the slab through penny-sized holes to stabilize the fill soil under the slab and lift the slab back to the appropriate height.  
This homeowner in Greensboro noticed that her old wall treatments were beginning to be affected by some moisture that had seeped through her basement block walls. Cinder blocks are naturally porous and can sometimes let small amounts of moisture into a basement. This leaves behind a white, powdery residue of dried minerals, a tell tale sign of seeping moisture. After the damaged wall treatment was removed, wall paneling was installed. This product is specifically designed for basements and creates beautiful … Continue readingGreensboro, NC – Water Damaged Wall Treatments Replaced with Panels »
This Greensboro, NC homeowner was in need of repairing their pool deck in order to finalize the sale of their home. They called Tar Heel Basement Systems for a professional consultation during the real estate process. The PolyRenewal Team was able to lift and restore the settled slab back to the appropriate height, with no disruption to the pool during the lift process. Now this homeowner can finalize the sale of their home thanks to Tar Heel Basement Systems!
The slab floor in this Greensboro, NC home had begun to settle over the years, causing the slab floor to become uneven and interior cracks to form along the door frames. The Tar Heel team was able to restore the settled concrete slab through the interior of the home using polyurethane, high-density, lightweight foam called PolyRenewal. The slab floor is now permanently stabilized and the interior cracks have become closed.
Customer had major concerns about the potential trip hazard in front of her home. Her sidewalk had a 4-inch drop from the front porch and multiple cracks in the slab. She reached out to Tar Heel Basement Systems to raise her concrete back up to level. The crew came out and lifted the slab in less than a day using PolyRenewal– an expanding structural foam.
The pool deck at this Kernersville, NC home was in need of some TLC. The slabs had settled in many different spots along the walk areas creating severe tripping and safety hazards for those enjoying the summer weather and time by the pool. The Poly Team was able to lift all of the settled areas back to the original height using polyurethane high-density, waterproof foam called PolyRenewal. The homeowners are excited to have a safe outdoor area for summer fun … Continue readingKernersville, NC – Uneven Pool Deck Made Safe with PolyRenewal »
The homeowners at this Pleasant Garden, NC residence had put off fixing their sinking sidewalk for many years until they discovered the PolyRenewal method to raising sinking slabs. Tar Heel Basement Systems stabilized and raised the sinking slab by injecting a light-weight, high density, waterproof polyurethane foam called PolyRenewal. The sidewalk leading to the front porch stairs is no longer a safety hazard for these Pleasant Garden homeowners.
The lightweight, high-density polyurethane foam called PolyRenewal was able to stabilize this sinking slab garage floor and lift the slab close to its original level.
The sidewalk outside of the WBFJ radio station in Winston Salem, NC was poured over two decades ago. Throughout the years, the center of the sidewalk had cracked due to failing fill soil under the slab. Once the crack had emerged, moisture began to seep under the slab and intrude through the basement wall below. After any inclement weather, a large water stain would become visible along the sidewalk where the water would pool as it slowly seeped through the … Continue readingWinston Salem, NC – Radio Station Sinking Sidewalk Raised »
This crawlspace had been experiencing consistently high moisture levels and pooling water that had begun to damage the insulation and causing mold growth. Old, store-bought plastic sheeting had been laid down before we arrived but had not prevented the problem. Bobby Luttrell went to work and covered the floor, walls and piers with 20 mil CrawlSeal Vapor Barrier, installed X-Grade Crawl Space Insulation along the block walls and a SafeDri™ Super Sump Pump System to pump out any infiltrating water. … Continue readingWinston-Salem, NC – Muddy Crawlspace Cleaned and Sealed »
This suburban Winston Salem home had a concrete driveway that had settled a little over (3) three inches. The homeowner wanted a financially conscious and permanent solution that would restore the driveway back to the appropriate height without disruption to the rest of the landscaped yard. The PolyRenewal Team was able to completely lift the driveway three inches making it level with the garage again. This Winston Salem, NC homeowner is excited to have a level driveway with no disruption … Continue readingWinston Salem, NC – Driveway Settlement Fixed »
This Winston Salem, NC homeowner wanted to make her basement more energy efficient. The old, single pane windows were letting cold air into the basement in the winter and humid air in the summer. She called Tar Heel Basement Systems for help. Tar Heel Basement Systems installed the ever lasting basement window that would meet her needs and wants. The window is made of vinyl, making it rust and rot resistant. The double pane and durable weather stripping will keep … Continue readingWinston Salem, NC – Basement Window Transformation »
This Winston Salem, NC homeowner had a patio that had continued to settle for over 5 years. Noticing that her patio table and chairs would never sit level like she wanted, she called Tar Heel Basement Systems for guidance. The PolyRenewal team was able to lift and restore her patio back to the normal height, leaving her patio looking like new. This Winston Salem homeowner is extremely happy with the look of her patio thanks to the Tar Heel crew!
The concrete slab in this carport had sank more than 4 inches over the years. Rain water had slowly washed out the soil below the slab, causing it to drop. The most severe slab settlement was this back portion that overlooked the back yard. Tar Heel Basement Systems was able to lift the sinking slab nearly 4 inches using their innovative PolyRenewal system. PolyRenewal is a structural foam that expands beneath the slab, compresses the soil below and lifts the … Continue readingWinston Salem, NC – Sinking Concrete Slab in Carport Lifted »
The slab porch connected to this Winston Salem, NC home had been sinking over the years, even causing the brick veneer to detach creating an eyesore that could no longer be ignored. Tar Heel Basement Systems stabilized and raised the sinking slab so successfully the large crack in the brick veneer was closed. A high-density polyurethane foam called, PolyRenewal was injected below the slab filling the void from the failing soil below allowing for the slab to be raised.
This home in High Point, NC had carpet throughout the living room and laminate florring in the kitchen area. While walking through the house, the homeowner could feel a drop in the floor level in certain areas. This home was about to be put on the market to sell so the home inspector pulled back the carpet to see what the issues was. Sure enough, part of the slab had sunk close to an inch which caused a crack below … Continue readingCracked Foundation Slab Lifted in High Point, NC Home »
This home in High Point, NC had a sinking concrete slab that had dropped more than 2 inches. The homeowner had already tried the mudjacking technique prior to calling Tar Heel Basement Systems, but that was only a temporary fix. Over time, the slab settled once again. Tar Heel Basement Systems was able to lift and stabilize this home’s concrete slab once and for all using PolyRenewal polymer injection.
This Archdale, NC homeowner’s sidewalk that was laid 29 years ago was now becoming a trip hazard that they needed fixed. They called Tar Heel Basement Systems for professional guidance. System Design Specialist, Andy Krause, designed a plan that would lift their sunken sidewalk without damage to the concrete or disruption to the yard using PolyRenewal. The high density polyurethane foam lifted the sidewalk quickly, making the slab look like new. This homeowner is now thrilled that their sidewalk is … Continue readingArchdale, NC Sidewalk Lifted with PolyRenewal »
The sidewalk at this Dobson, NC home had shown signs of settlement for years. The homeowners decided to complete a full remodel of the home, including the slumped sidewalk that was creating a safety hazard. The Tar Heel PolyRenewal Team was able to completely lift the sidewalk back to the original height using PolyRenewal high density foam. There was no disruption to the yard and no need for slab replacement thanks to Tar Heel Basement Systems!
The Grayson County Sheriff’s Department had a sinking slab for years that was becoming a safety concern. Tar Heel Basement Systems raised the sinking slab using a waterproof, high-density polyurethane foam called PolyRenewal. No disruption was done to the sidewalk or landscape surrounding it. The once sinking slab has now been stabilized and lifted.
After heavy rains, water puddled up in the corner of the patio due to the sinking slab. Having dealt with the issue for almost a decade, the homeowners were ready to have the problem resolved without causing major disruption to their property. Tar Heel Basement Systems injected a two-part polyurethane foam beneath the slab through penny-sized holes. The void beneath the slab was filled, allowing for the patio to be raised and leveled. The State Road, NC homeowners have a leveled patio that caused … Continue readingState Road, NC- Sinking Patio Restored with PolyRenewal »
This Triad homeowner’s pool deck had begun sinking approximately (6) six years ago, but was now becoming a problem because they needed a new pool liner. In order to ensure the new pool liner would be installed correctly, they needed to fix their settlement problem first. The PolyRenewal team was able to meet this homeowner’s request by lifting the slab back to the appropriate height with no disruption to the yard or pool. Now this Asheboro, NC homeowner can enjoy … Continue readingAsheboro, NC – Pool Deck Lift »
This Yadkinville, NC home has a large concrete porch that wraps around the house. Over time, the porch’s concrete slab settled, or sunk, nearly 2 inches. Tar Heel Basement Systems used their state-of-the-art PolyRenewal System to lift and stabilize the porch in less than one day. The expanding polyurethane is injected beneath the sinking concrete through a penny-sized drilled hole to fill the void and lift the slab.
This beautiful Mocksville, NC home had a brick porch that had settled over the years and was now becoming a noticeable hazard when entering and exiting the home. Tar Heel Basement Systems was able to completely raise and level the porch by using PolyRenewal, a high-density polyurethane foam that is lightweight and waterproof, giving this porch a fresh look!
The sinking slab at this Abingdon, VA residence was a long term problem that could no longer be covered up with D.I.Y. patching. After several attempts at fixing the sinking porch themselves, the homeowner’s called Tar Heel Basement Systems for professional guidance. The PolyRenewal Team stabilized the soil under the slab and lifted the slab back to the original height using high-density foam called, PolyRenewal. Unlike mud jacking or total concrete replacement, no destruction was done to the property or … Continue readingAbingdon, VA – Sinking Slab Porch Raised with PolyRenewal »
This Boone, NC doctor office’s crawl space was in need of a new door that didn’t allow water from rain and snow to enter the crawl space area. Tar Heel Basement Systems installed the Infinity crawl space door. The Infinity door is rot, warp and rust resistant while also being insulated for maximum efficiency. The Infinity door also comes with a deadbolt keeping your crawl space safe and closed from intruders and bad weather.
The carport at this Lenoir, NC home started to settle over a decade ago, but recently the problem was becoming progressively worse. The homeowners wanted to have the problem addressed immediately by a professional. Tar Heel Basement Systems lifted the slab floor of the carport and successfully reattached the brick veneer along the wall by using PolyRewenal. The lightweight polyurethane foam was injected under the slab through small, penny-sized holes; leaving no trace of disruption to the property.

Company news I'd like to share with you:

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