Customer Reviews
About Me
By Peter from Burlington, NC 27215
By Nora from Winston Salem, NC 27103
By Teresa from Franklinville, NC 27248

Meet Our Team

Robert Hacker
Title: Crew Foreman
Hometown: High Point, NC
Robert Hacker

Hi there, I’m Robert!

With over 3 years of experience in this field before joining Tar Heel, working in the waterproofing and foundation repair industry has become second nature to me. I joined Tar Heel Basement Systems because they are the best at what they do and take care of their customers and employees. Helping homeowners create a permanent solution for their home gives me gratification that I am in the correct industry and on the right team.

When I’m not in the field, I’m spending time with my family. I have a beautiful wife, as well as 2 children. I also enjoy hanging out with friends and catching the latest game on Play Station.

I look forward to becoming your hero in the home!

from customers I've helped!
"I had a positive experience to address the (1) crawl space, (2) cracked foundation and (3) carport lift. When I spoke…" Read Full Testimonial
Cheri M. of Thomasville, NC

Case Studies I've worked on:

Before & After Photos
An exposed dirt floor below the home was causing concern and worry for the homeowners. The fear of moisture taking over the space and their floor system was having them wanting to seal their crawl space. Tar Heel Basement Systems sealed the crawl space using the antimicrobial 20mil CrawlSeal Encapsulation System, preventing moisture or mold from ever ruining the crawl space of this Austinville, VA home. The homeowners now have a clean, dry, and conditioned area below their home.
Musty, damp and an unpleasant storage area below the home was the best way of describing this Walkertown, NC crawl space. The homeowners had to replace subflooring due to mold taking over the floor system. Unfortunately, replacing parts of the subfloor only covered up the main cause of the problem which was moisture. Tar Heel Basement Systems removed all debris, 6mil vapor barrier, and molded fiberglass insulation. Each vent was sealed and the CrawlSeal 20mil Encapsulation System was installed along … Continue readingWalkertown, NC- Damp Crawl Space Transformed into Dry Environment »
Open vents were allowing for humidity and water vapor to enter the crawl space below this Walkertown, NC home. Over time, the humidity had taken over the crawl space, weighing down the fiberglass insulation and allowing mold spores to grow along the floor system. Tar Heel Basement Systems sealed each vent from the interior of the crawl space, removed all debris and failing 6mil vapor barrier. Each pier and wall along with the entire crawl space floor were sealed using … Continue readingWalkertown, NC- Vented Crawl Space is Encapsulated »
The recent heavy rains were the last straw for the Walkertown, NC homeowner. The old sump pump was unable to keep up with the amount of intruding water entering the basement. Not being reliable during power outages, the homeowner feared leaving for vacation with rain in the forecast. Coming home to a flooded basement was not in the plan. Needing a reliable sump pump was an understatement. Tar Heel Basement Systems replaced the old sump system with the SafeDri™ Triple Sump … Continue readingWalkertown, NC- Basement Receives World’s Best Sump Pump »
Discoloration along the cinder block walls were signs of previous moisture intrusion– even during dry periods. During heavy rains, the Pinnacle, NC homeowners were forced to vacuum up the intruding water. Finally at their breaking point with the basement, they decided to rely on professional help to eradicate their problem. Tar Heel Basement Systems installed the interior drainage system, BasementGutter, along the wall. Sitting on top of the footing, the system will never fail or clog. Intruding water is now … Continue readingBasement Waterproofing in Pinnacle, NC »
During the winter months cold drafts would enter the basement through the deteriorating wood window, while humidity would follow during the summer months. Needing a new window before the humid season set in, the homeowners turned to Tar Heel Basement Systems. Providing an attractive and upgraded look to the basement, the window enclosure allows more natural light to enter the basement without any negative effects of water intrusion, cold air drafts, humidity or deteriorating throughout the years.
The Clemmons, NC homeowners sealed the crawl space when the home was built; however, moisture was still finding its way into the space, creating a damp and musty environment. Tar Heel Basement Systems, removed the previous (thin) liner that was failing to keep moisture out and installed the 20mil CrawlSeal Encapsulation System along the walls, floor and each pier ensuring ground moisture or outside air would not enter the space. The homeowners now have a newly sealed, dry crawl space.
The mountain home would experience cold floors during the winter months, leaving the homeowners with a hefty energy bill. The homeowners were seeking a long-term solution that would eliminate the problem with moisture and cold floors while also reducing their energy bill. Tar Heel Basement Systems removed all the debris including falling insulation and a deteriorating vapor barrier. Preventing cold air from entering the space, the team sealed all foundation vents through the inside of the crawl space and installed X-Grade Crawl … Continue readingWarrensville, NC- Nasty Crawl Space Receives Energy-Saving Transformation »
Water intrusion along the interior perimeter of the crawl space became the norm for these Abingdon, VA homeowners. Over time the damp crawl space revealed musty odors that were rising into the living area of the home. Tar Heel Basement Systems was able to correct the moisture intrusion problems and remove the musty odors by installing the CrawlDrain™ Drainage System, 20mil CrawlSeal liner, and Aprilaire dehumidifier. The crawl space has been transformed into a dry space and musty odors are … Continue readingAbingdon, VA – Healthy Indoor Air Quality Created Through Sealed Crawl Space »
The thin 6mil vapor barrier under this Blowing Rock, NC home was failing to protect the living area above from summer humidity entering the space. Moisture from the ground was rising up into the living area of the home creating a musty odor. Tar Heel Basement Systems replaced the thin vapor barrier and installed the 20mil CrawlSeal Encapsulation System to prevent the home from negative effects of moisture.
After years of cleaning up their flooded basement every time it rained, the Spruce Pine, NC homeowners were in search of a permanent fix for their water issue. Tar Heel Basement Systems installed their patented BasementGutter Drainage System and SafeDri triple sump pump to keep this basement dry during even the heaviest of rains. Water intrusion was no longer an issue, as it was channeled to the sump pump and safely removed from the basement. CrawlSeal wall material was installed to … Continue readingBasement Waterproofing in Spruce Pine, NC »