This letter is to thank you and your company, Tar Heel Basement Systems, for the excellent service you provided in the installation of your Tar Heel dehumidifier in our crawlspace. It is an impressive machine and has quickly reduced the relative humidity to as low as 46% in some areas.We called upon your company to evaluate our crawlspace this summer because we were getting damp odors in our lower living area. You promptly visited our home, spent roughly 2 hours inspecting our whole crawlspace, and then recommended the Tar Heel system. The odors are gone and we are delighted.We were impressed by the fact that you didn’t try to sell us more than you felt was necessary to solve the problem. You have been very responsible by returning several times to monitor the progress of your system and have been very helpful by explaining certain facts about home construction as they relate to crawlspaces and moisture control. We couldn’t be more pleased in our experience with you.We certainly believe in you, your company, and the service it provides. Thanks again.Yours truly.Morris Cohen

Morris C. of Elk River Club, Banner Elk, NC