Tar Heel Basement Systems - Apex Support Office

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Jess W. Zach B.

Jess W. Zach B.

Steven Annis

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So far so good with our basement gutters and sump pump that were installed December 2024. Fingers crossed we don't have anymore flooding!! …

So far so good with our basement gutters and sump pump that were installed December 2024. Fingers crossed we don't have anymore flooding!! We just had our yearly maintenance and inspection visit for our basement gutter system. The technician, Devin Hunt, was great! He was very thorough, professional, and polite, even calling me the day before our appointment to ask me in advance if I have any concerns or issues with the system.

Lindsey W

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Friendly and helpful Thanks guys

Friendly and helpful Thanks guys

Nancy Williams

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The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were…

The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were prompt and once they arrived they went straight to work. They unfortunately were working when it was raining and cold. Derrick kept me up to date on their process and provided pictures every day. One important part for me was that they would clean up at the end of the day. I would highly recommend them.

Priscilla Nelson

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Jess and Zach did an awesome job!

Jess and Zach did an awesome job!

Michael Hubble

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Joel came out today. Very knowledgeable and professional…great communication from the day before the appointment all the way through the…

Joel came out today. Very knowledgeable and professional…great communication from the day before the appointment all the way through the end. Very detailed and friendly.

Mike Moody

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Jonathan and his crew did a great job repairing and improving our crawl space. He kept us informed every step of the process. We appreciate …

Jonathan and his crew did a great job repairing and improving our crawl space. He kept us informed every step of the process. We appreciate the hard work they did to get it all done in a timely manner and would definitely recommend them to anyone who needs crawlspace work done.

Nita Conner

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Thanks to the awesome crew of Isaiah, Hunter, and Manny, I can now use my treadmill without wondering whether my sunroom floor and I are…

Thanks to the awesome crew of Isaiah, Hunter, and Manny, I can now use my treadmill without wondering whether my sunroom floor and I are both going to fall through! The team replaced damaged floor joists and installed new wood girders, completing a substantial structural repair in only two days. They worked tirelessly, despite the extreme heat and humidity, yet remained hard-working, professional, friendly, and respectful of my home throughout the entire job. The foreman, Isaiah, was exceptional. He was thorough, knowledgeable, attentive to every detail, and genuinely warm and personable. His excellent leadership was reflected in the quality, care, and efficiency of the entire crew. I’m incredibly grateful for their outstanding work and would recommend this company and team without hesitation.

Indy Chesis

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Ian A, Ian B, Ethan and Justin arrived on time, for a same day service call. They diagnosed the failure of our sump pump (under warranty)…

Ian A, Ian B, Ethan and Justin arrived on time, for a same day service call. They diagnosed the failure of our sump pump (under warranty) and made arrangements to schedule a replacement. I could not have asked for better, more professional service. 5 stars without hesitation.

Richard Friend

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They encapsulated the crawl space and installed a dehumidifier. Looks great. The guys, Nyles R., Tyree M., and Christian M. did a great job.

They encapsulated the crawl space and installed a dehumidifier. Looks great. The guys, Nyles R., Tyree M., and Christian M. did a great job.

John Yocca

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Just completed installation of our basement system. The crew that did the work (James B, Trent E, Marion H, and James Wm) were excellent…

Just completed installation of our basement system. The crew that did the work (James B, Trent E, Marion H, and James Wm) were excellent and kept us informed of each step in the installation and always answered any questions. They cleaned up at the end of each day and double checked after completing the job to make sure everything was clean. Thank you for sending a great crew to do our job. Alberto

Alberta Eddie

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RJ, Walter S, and James W repaired our sinking floors, installed a French drain, and installed a sister beam all in two days. Just like…

RJ, Walter S, and James W repaired our sinking floors, installed a French drain, and installed a sister beam all in two days. Just like clockwork, they showed up on time and completed the job as promised. Truly a skilled and dedicated team.

TED- LIVING- IN ROANOKE

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Roswin S. & Justin H. did an excellent job. They were skilled and efficient. We are happy with the result.

Roswin S. & Justin H. did an excellent job. They were skilled and efficient. We are happy with the result.

Kim Nelson

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Jess W Zach B

Jess W Zach B

Marie Serine

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On time, thorough, and very knowledgeable, Joel Cocker explained everything clearly and went above and beyond inspecting our existing crawl …

On time, thorough, and very knowledgeable, Joel Cocker explained everything clearly and went above and beyond inspecting our existing crawl space encapsulation. He also took extra care servicing our industrial dehumidifier and had the report turned around in less than 24 hours. Very professional. I’m really happy with his service and I highly recommend him.

Elitha Smith

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THANKS for sending Joel Cocker to do my yearly inspection. He was the most professional and thorough tech from ANY company I have dealt…

THANKS for sending Joel Cocker to do my yearly inspection. He was the most professional and thorough tech from ANY company I have dealt with for 41 years living in Bunn. He took pictures inside, outside and under the house. He explained everything in a manner even I could understand. His "bedside" manner was on point. On your scale of 1 to 5, Joel was an 11. Please send him next year unless you send him to your higher office. THANKS!!! Mike Lovin

Mike Lovin

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Joel did a follow up to some structure support we had done a few years ago. He was a great communicator, very thorough and great to work….

Joel did a follow up to some structure support we had done a few years ago. He was a great communicator, very thorough and great to work. We appreciated his attention to detail and would love to work with him again.

Ryan Moore

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These guys did an exceptional job, sealing my crawl space, and providing a dehydrator for continued dryness. They removed all the excessive …

These guys did an exceptional job, sealing my crawl space, and providing a dehydrator for continued dryness. They removed all the excessive junk and completed sealed the crawl space.

Jon Christiansen

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We used Tar Heel Basement Systems repair a rotted sill beam on the front of our 100+ year old house. From the time Clint showed up to do…

We used Tar Heel Basement Systems repair a rotted sill beam on the front of our 100+ year old house. From the time Clint showed up to do our estimate untill the crew left having completed the work it was a great experience. Clint was very thorough and ensured we understood everything before he left. When the crew arrived the Foreman, Evan spoke in terms I as the homeowner could understand. He went over everything again and made sure I knew the scope of work, the time line, etc. Matt and Cody did a great job. They made quick work of getting all the old insulation out of the crawlspace. They all did a great job with the structural work and that did one last walk around and picked up all the old insulation down to the smallest pieces. Very professional crew

Craig Clausen

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Devin hunt was prompt in the same day schedule and came early and gave me good news. Reviewed the report thoroughly with me

Devin hunt was prompt in the same day schedule and came early and gave me good news. Reviewed the report thoroughly with me

Dale Barnhill

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