Tar Heel Basement Systems - Greensboro Support Office

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We had some downspouts installed. I’ll admit the first work that was done was apparently done incorrectly by one of the installers because …

We had some downspouts installed. I’ll admit the first work that was done was apparently done incorrectly by one of the installers because we had worse problems and the work in general is not what I expected. (Based on previous and unrelated work by the same company). However, once it was brought to the company’s attention they responded quickly and stood behind their commitment and returned to handle repairs correctly. So far we are pleased with the repaired work..esthetically. We will need some rain before I can speak to resolution success.

melissa gray

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Very pleased with the work. Work done by Ken, Gerry and James P.

Very pleased with the work. Work done by Ken, Gerry and James P.

jane calloway

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Jacob Lichtenberger came out to Perform some service work. He was one of the most knowledgeable professional and kind people to ever come…

Jacob Lichtenberger came out to Perform some service work. He was one of the most knowledgeable professional and kind people to ever come to my home!

Allan Southerland

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Great team , knowledgeable, courteous and professional. Justin , Devon & Blayk were magnificent, communicated respectfully and excelled…

Great team , knowledgeable, courteous and professional. Justin , Devon & Blayk were magnificent, communicated respectfully and excelled skillfully to complete the job . A definite go to contractor.

Gerard Dzialo

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Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied…

Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied with the work. Thank you so much for the job you did.

Lionel W.

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I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They…

I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They worked well together to complete the job on time and above expectations. I was impressed with the systems but even more impressed with the way it was installed, the efforts to control the dust and the cleanup that occurred throughout the job. I would suggest you ask for this crew by name. I had the work quoted by others but there was no warranty included. I think the extra money spent was well worth the quality, warranty and included follow-up inspections. The lifting peer systems installed closed the cracks in the brick veneer on the length of 3 sides of the house as planned. I observed the installation of the wall braces and could see the immediate reduction in bowing of wall. Very happy with results.

Mike Bray

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Called them and got an inspection same day. The crew got it fixed within two weeks of my initial call. The guys (gary and Mathias) were…

Called them and got an inspection same day. The crew got it fixed within two weeks of my initial call. The guys (gary and Mathias) were great as well and very professional. I would use again in a heartbeat.

Joey Butner

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First I met with Jeff about Crawlspace encapsulation. He discovered 2 rotten floor Joice. Replacement of those as well as encapsulation…

First I met with Jeff about Crawlspace encapsulation. He discovered 2 rotten floor Joice. Replacement of those as well as encapsulation was very reasonable. They sent out Andy and Elijah who were very efficient and considerate. The other half of the space was an open basement area. The main front wall was so wet mortar was easing out. Jeff recommended a french drain with a pump. Edward and Jeremy were not only respectful but explained every step . Thank you Tarheel Basement Crew !!

Melanie Cook

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I have nothing but good things to say about my experience. The salesman and the scheduler were prompt and thorough. The installation crew…

I have nothing but good things to say about my experience. The salesman and the scheduler were prompt and thorough. The installation crew was very professional and the work was high quality.

Kerry Jones

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So beyond pleased with Tarheel Basement Systems! I'm a 2-year customer as of this week. A complete encapsulation, french drains, sump…

So beyond pleased with Tarheel Basement Systems! I'm a 2-year customer as of this week. A complete encapsulation, french drains, sump pump and dehumidifier. I receive an inspection each year around this time, my representative was John Snow, was amazing, so polite, punctual, kept me up to date on his arrival via text and phone, it was so pleasant seeing someone who "gets" customer service , and John does! He informed me my dehumidifier was not working, and would be replaced under warranty, and like clockwork as John said, he replaced it today! The easiest replacement ever, he arrived worked diligently, above and beyond! Again, beyond pleased!

Jim Keen

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Groundworks was hired and did a wonderful job!- on time with estimate and repair. They cleaned up and lifted my patio up 2 inches and did…

Groundworks was hired and did a wonderful job!- on time with estimate and repair. They cleaned up and lifted my patio up 2 inches and did it cheaper than 2 other companies!!- Great Job

David Blakewood

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This was a two part process and tactically difficult..the two crews were professional and courteous.. the crew leader Jess was very…

This was a two part process and tactically difficult..the two crews were professional and courteous.. the crew leader Jess was very knowledgeable and made the right call on the process.

Rob Jonmoore

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Billy, Junior and Anthony did an excellent job on my crawl space dry in installation. They were very informative about the whole process. I …

Billy, Junior and Anthony did an excellent job on my crawl space dry in installation. They were very informative about the whole process. I am completely satisfied and would recommend Tarheel basement to anyone looking to get a crawl space installation done. Thank you all for the outstanding service..

Cary

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I'm extremely pleased with Groundworks. Austin Moody, Kenny and Cody came out and did the work just as planned. They looked and acted…

I'm extremely pleased with Groundworks. Austin Moody, Kenny and Cody came out and did the work just as planned. They looked and acted professional and were very courteous. Exactly what I expected. We have had some previous experience with Ground works under the old name and it seems to me there is continuity and the company is doing what they say they will. As for my representative, Nick Harmon, I'd say the same qualities. I see no reason why we would ever call anyone else.

Barry

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Tarheel Basement Systems and the entire crew including Ken, Stephen, Tyler B., Terrance H., Keaton and Jael did an incredible job! They all …

Tarheel Basement Systems and the entire crew including Ken, Stephen, Tyler B., Terrance H., Keaton and Jael did an incredible job! They all were respectful, polite, worked very hard and got the job done on time! We received quotes from a couple of other companies, but Jeff at Tarheel Basement Systems beat all the others and saved us thousands! I highly recommend them, no need to call any other company!

Michael DiGiovanni

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Matthew Mounts and John Snow were our Tarheel Basement Specialists. They were prompt and professional and kept us updated on the steps of…

Matthew Mounts and John Snow were our Tarheel Basement Specialists. They were prompt and professional and kept us updated on the steps of the process throughout. We appreciated their professionalism. They were great to work with.

Matthew Carter

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Nice Gentleman, Ken, Gerry, James P, Malik

Nice Gentleman, Ken, Gerry, James P, Malik

sandra brady

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Jacob C and Terrence A did a fantastic work. Came in the morning went over what they would be doing asked if I had any questions also…

Jacob C and Terrence A did a fantastic work. Came in the morning went over what they would be doing asked if I had any questions also answered my questions. Did what they said they were going to do cleaned their mess up. In the end showed me around the house asked again if I had any questions or concerns. Those two were very professional and caring about our property. You can’t hardly tell they were at my home. K Walsh

Kimel Walsh

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Tar Heel Basement Systems encapsulated our crawl space and it looks great. Ken, Stephen and Jesus were great to work with and answered all…

Tar Heel Basement Systems encapsulated our crawl space and it looks great. Ken, Stephen and Jesus were great to work with and answered all our questions and kept us informed. Thanks guys!!

tom grant

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The service was great and the crew was polite and worked at a great place..i recommend Ken, Gerry and James P for your basement needs.

The service was great and the crew was polite and worked at a great place..i recommend Ken, Gerry and James P for your basement needs.

sheila davis

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