Tar Heel Basement Systems - Winston-Salem Branch

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Jacob C and Terrence A did a fantastic work. Came in the morning went over what they would be doing asked if I had any questions also…

Jacob C and Terrence A did a fantastic work. Came in the morning went over what they would be doing asked if I had any questions also answered my questions. Did what they said they were going to do cleaned their mess up. In the end showed me around the house asked again if I had any questions or concerns. Those two were very professional and caring about our property. You can’t hardly tell they were at my home. K Walsh

Kimel Walsh

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Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were…

Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

Austin L.

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David P, James C and Tyler F were nothing shy of amazing! David runs a top notch crew, showing up and working diligently, with thorough…

David P, James C and Tyler F were nothing shy of amazing! David runs a top notch crew, showing up and working diligently, with thorough communication! A job well done and would highly recommend to anyone needing foundation support services and crawlspace attention!

Haven Anthony

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JONATHAN, Brandoni,Givanni,did a wonderful job.I rate them 100 percent on their work performance

JONATHAN, Brandoni,Givanni,did a wonderful job.I rate them 100 percent on their work performance

doris armston

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I recently had the pleasure of working with Tarheel Basement Systems for a basement waterproofing project, and I felt compelled to share my …

I recently had the pleasure of working with Tarheel Basement Systems for a basement waterproofing project, and I felt compelled to share my experience, particularly highlighting the exemplary service provided by Ken Decamp, Michael Thompson, and Stephen Foster, along with my sales representative, Tim Martin. From the initial consultation to the completion of the project, the professionalism exhibited by the entire team was remarkable. Ken Decamp, the project foreman, demonstrated exceptional leadership and expertise throughout the process. His attention to detail and commitment to ensuring that every aspect of the job was executed flawlessly did not go unnoticed. Ken was always available to address any concerns I had and provided clear, concise answers that made me feel confident in the work being done. Michael Thompson and Stephen Foster were equally impressive in their roles as the installation crew. Their craftsmanship and dedication to quality were evident in the meticulous work they performed. They approached each task with a strong work ethic and an unwavering commitment to customer satisfaction. It was evident that they take great pride in their work, and their professionalism contributed significantly to the overall positive experience. I would also like to commend Tim Martin, my sales representative, for his unwavering support and guidance throughout the entire process. Tim’s knowledge of the products and services offered by Tarheel Basement Systems was invaluable, and he took the time to ensure that I fully understood all aspects of the project. He was proactive in addressing my needs and concerns, and his follow-up was consistent and reassuring. Tim truly acted as an advocate for me, ensuring that my interests were prioritized at every stage. In conclusion, my experience with Tarheel Basement Systems has been outstanding, thanks to the professionalism and dedication of Ken Decamp, Michael Thompson, Stephen Foster, and Tim Martin. Their commitment to providing exceptional service is a testament to the values of the company. I highly recommend Tarheel Basement Systems to anyone seeking reliable, professional basement solutions. Their team exemplifies what it means to go above and beyond for their customers.

Joel Vaughn

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Got a quote today by Tim and he was fabulous. Gave great detail about what needed to be done. Very professional and friendly.

Got a quote today by Tim and he was fabulous. Gave great detail about what needed to be done. Very professional and friendly.

Brooks Mccoy

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Tar Heel Basement Systems came highly recommended and we were not disappointed. Jacob, David and Noah were efficient, professional and…

Tar Heel Basement Systems came highly recommended and we were not disappointed. Jacob, David and Noah were efficient, professional and great to work with. They communicated daily with us and did a fantastic job!

beth klein

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Jacob C / David P / Noah H did a very excellent job was very professional. The answered all your questions and explained everything about…

Jacob C / David P / Noah H did a very excellent job was very professional. The answered all your questions and explained everything about what they were doing so we could understand it. They made us very comfortable and they were knowledgeable about what they were doing very friendly and easy to talk to and made this experience very easy going. My wife and I would recommend Tarheel Basement Systems to my family and friends and anyone else that needs their help. Thank you guys for a job well done these three gentlemen are always welcome to our home. Thanks Tarheel Basement Systems for turning something that many consider as a scary situation into a pleasurable and knowledgeable experience. God Bless youThanksEverette and Joan Watlington

everette watlington

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Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an …

Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an honest and good company that stands behind their work and always seeks to please the customer and put them first.

Aarron Aramburu

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Had Jeremy and Joseph come out and lift concrete around our pool and we couldn’t be happier. They were very professional and did a great…

Had Jeremy and Joseph come out and lift concrete around our pool and we couldn’t be happier. They were very professional and did a great job explaining the process before they started and made sure we were satisfied before they left. Great crew!!

BA Carter

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This is just in the beginning stages. What I am rating the company on currently is the Certified Field Inspector John Dounoucos. John has…

This is just in the beginning stages. What I am rating the company on currently is the Certified Field Inspector John Dounoucos. John has been to our home twice. The first time was last week to learn what my concerns were and then quote me on the work that was needed. The first thing I would like to mention is John arrived on time and was very thorough and went over all the processes required. I told John I would be getting a second quote before making any decisions and he was good with that. The one thing that means the most to me is, John was NOT pushy, there was NO hard sell and NO you have to sign now or the price could change. John followed up with a text a few days later and we had just finished with our second quote. The price from the second company was fairly even, but I liked John's approach and the scope of work for this project. Looking forward to seeing how the job goes! I feel confident it will meet the high standards John outlined for us!

Randy Good

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The installers did an outstanding job encapsulating our crawlspace, installing a dehumidifier and sump pump. It looks lovely! Ken,…

The installers did an outstanding job encapsulating our crawlspace, installing a dehumidifier and sump pump. It looks lovely! Ken, Stephen, and Jael were knowledgable, courteous, personable and professional. The job was completed in 2 and a half days. They hauled away the old liners and left the site spick and span. They kept us fully updated on the process. We also appreciated their attention to detail. They supplied us with a photo of a plumbing issue under the house of which we were unaware. Thanks to their help, we can get this taken care of before it gets worse. Thank you Ken, Stephen, and Jael for your careful work.

Kim M.

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Jess and Zach repaired our sidewalk and our driveway. They worked well past dark just to get the job done in one day. Well done!

Jess and Zach repaired our sidewalk and our driveway. They worked well past dark just to get the job done in one day. Well done!

Ralph Downey

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The site admin Kim is the best!! Such a wonderful lady to work with.

The site admin Kim is the best!! Such a wonderful lady to work with.

KALI

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We recently had an encapsulation of our crawlspace. We called Tarheel Basement and John Reavis came out to assess our needs. John was…

We recently had an encapsulation of our crawlspace. We called Tarheel Basement and John Reavis came out to assess our needs. John was professional, knowledgeable and thorough. He offered solutions to our problem without any pressure to buy. After meeting with John we knew that this was the company that we wanted to do business with. Brian Carey along with Leo and Stephon were scheduled to do our crawlspace encapsulation. They showed up on time and Brian went over the work details for each day. These hardworking guys did a great job for us. We couldn’t be happier with the results. It looks amazing. Eric Townsend also came out to go over the installed equipment. These were a great group of people who provided excellent customer service. We are so glad that we chose Tarheel Basement of Winston Salem.

Darlene Deyton

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Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied…

Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied with the work. Thank you so much for the job you did.

Lionel W.

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John McGovern met with me on February 5th, on March 24th and 25th my encapsulation was completed. I have never worked with a more…

John McGovern met with me on February 5th, on March 24th and 25th my encapsulation was completed. I have never worked with a more professional, detailed, patient, kind team. John and his installation team are all amazing. The complete team kept me informed step by step until filling completely. They carried themselves with respect and kindness. The area was left very clean and trust me it was a mess. I would recommend them to anyone. If you want the EXCELLENCE, PROFESSIONAL, TOP PERFORMANCE CONTACT JOHN MCGOVERN at TARHEEL BASEMENT SYSTEMS! Thank you to John and his Team for ALL your hard work! The difference in my crawlspace is truly speechless! Sincerely, Dena

Dena

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I am very pleased with the quality of work and attention to detail of Tar Heel Basement Systems, specifically of Ken DeCamp and Michael…

I am very pleased with the quality of work and attention to detail of Tar Heel Basement Systems, specifically of Ken DeCamp and Michael James. They were professional, communicative, and determined to do the job right.

Tate Williams

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I went into this basement project a little nervous, it seemed like a big commitment to put this amount of trust into Tar Heel Basement…

I went into this basement project a little nervous, it seemed like a big commitment to put this amount of trust into Tar Heel Basement Systems. We had a long term problem with water ponding in the crawl space underneath our home anytime it rained. We had multiple people come out to try and diagnose the source of the leak, but none of them were 100% certain. Tar Heel Basement Systems blew me away immediately. The inspector, Dave Brereton, came out and within 15 minutes had identified the root cause as well as a plan to fix it. A few weeks later, the crew came out and completed the job in under two days. The difference is unbelievable. From Dave to the install crew, this company knows their stuff and conducts themselves professionally. A great experience, and I encourage anyone with similar problems to give them a chance. Thank you Dave and crew!

Peter Lloyd

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Cannot recommend more highly. Tim Martin came out and knew immediately what to do. Professional crew created new drainage trough and…

Cannot recommend more highly. Tim Martin came out and knew immediately what to do. Professional crew created new drainage trough and installed a newer, more effective sump pump. Great communicators, prompt and swift service and fully warranted service. Exactly the kind of company I like doing business with. Would not hesitate to call them for help again and again (but, hope I don't have to…hah!!). Well done Tim Martin!

jlkinva

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