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Our Worry-Free Maintenance Program

Ask your representative how you can take advantage of this program! (877) 928-5420

If you are having any concerns with a system we installed at your home, we are here to assist you in scheduling a service appointment to address any issues you may be experiencing. Our team of professionals is ready to provide top-notch service and ensure your satisfaction. Give us a call to arrange for one of our skilled technicians to visit your home at a convenient time. Our goal is to address the issue efficiently and ensure your system operates optimally.

We consider it our job to protect your home, so that you can provide a safe and healthy space for you and your family. Because of this, we will not only offer a solution to any current areas of concern, but also look for others ways you can protect your whole home. This may mean offering suggestions to improve your system performance, identify new areas of concern that may have arisen, or suggest things to keep an eye on.

In addition to resolving any current issues, we would also like to emphasize the importance of regular maintenance for your system. Regular maintenance plays a crucial role in preventing future issues and extending the lifespan of your system. By scheduling routine maintenance, we can identify and address minor problems before they escalate into bigger issues.

That’s why we offer our Service and Maintenance plans. This program will keep your systems operating properly and protecting your home. Below is a list of our regular maintenance services.

Call us today to learn more about our annual maintenance program and the benefits it offers your home!

Protect and maintain your system

ANNUAL MAINTENANCE

Our regular annual maintenance and inspection plan keeps your foundation repair or basement waterproofing system in peak condition.

PRIORITY SERVICE

As a member of our service program, you receive priority scheduling for any maintenance, service, or future install appointments.

ADDITIONAL PROTECTION

During your annual maintenance appointment, we will discuss any additional issues you may be having with your home and recommend a solution to further protect your home.

Schedule Inspection

Our service program will keep your systems operating properly and protecting your home. By getting regular maintenance, you will reduce the chance of having to make an emergency call and maintain dependable performance from your system. Call us today to learn more about our annual maintenance program and the benefits it offers your home!

Our service team is here to help you if you ever have a question about any of the products that Tar Heel Basement Systems has installed in your home. Below is a list of our regular maintenance services. If you don’t see the service you’re looking for, just give us a call and one of our specialists will help solve your problem!

We provide you with peace of mind by including the following comprehensive service checks on each of these systems:



Basement Waterproofing

Maintaining your system can extend the life of your sump pump and dehumidifier helping to protect your basement.

  • Clean sump pump of sediment & silt – very important!
  • Replace sump pump check valve.
  • Cycle & water test sump pump operations.
  • Flush & flood test perimeter drain system.
  • Change batteries in alarm – should be done annually!
  • Evaluate discharge line.
  • Check for mold & mildew growth in basement.
  • Inspect & evaluate structural integrity of the entire foundation.
  • Inspect dehumidifier & change filters.


Foundation Piering

We’ll monitor the integrity and stability of your foundation so you won’t have to think about it.

  • Verify benchmarks to confirm the foundation is stabilized.
  • Inspect the basement walls for structural integrity.
  • Inspect the craw space framing for structural integrity.
  • Check for mold growth in the craw space or basement.
  • Inspect & evaluate structural integrity of the entire foundation.


Crawl Space Encapsulation

No need to deal with crawl space hassles. We’ll do the crawling for you and make sure that everything is operating as it should.

  • Inspect liner including all seals & seams.
  • Check humidity levels in crawl space.
  • Inspect crawl space for signs of moisture intrusion.
  • inspect crawl space framing tor structural integrity.
  • Check for mildew & mold growth throughout crawl space.
  • Inspect & evaluate structural integrity of the foundation.
  • Clean sump bump of sediment & silt – very important!
  • Replace sump pump check valve, it needed.
  • Cycle & water test sump bump operations.
  • Change batteries in alarm – should be done annually!
  • Inspect dehumidifier & change filters.


Floor Supports

Ensure your foundation is solid and stabilized with our multi-point inspection process.

  • Check the floor supports and adjust as required.
  • Verify that the floors are stabilized.
  • Inspect the crawl space for moisture problems.
  • Inspect the structural integrity of the crawl space framing.
  • Check for mold & mildew growth in the crawl space.
  • Inspect & evaluate structural integrity of the entire foundation.


Wall Stabilization

We are here to monitor your home’s foundation walls so you can do what matters most, spending more time with your family.

  • Re-tighten all wall anchors/IntelliBraces – should be done at least once a year!
  • Evaluate & re-seal wall plates as necessary.
  • Remove excess anchor rod – cut anchor rods flush with wall.
  • Benchmark walls to monitor progress.
  • Inspect & evaluate structural integrity of the entire foundation.
TarHeel Basement Systems Service Map

Our Locations

Fayetteville Location

3400 Walsh Pky, Suite 220
Fayetteville, NC 28311

Greensboro Location

611 Summit Ave, Suite 5
Greensboro, NC 27405

North Raleigh

208 Millbrook Rd. Suite C
Raleigh, NC 27609

Raleigh / Durham / Chapel Hill Location

8005 Knightdale Blvd
Knightdale, NC 27545

Wilmington Location

2155 Enterprise Dr. NE
Leland, NC 28451

Winston-salem / High Point Location

2910 Griffith Rd
Winston-Salem, NC 27103