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Annual Service Program

Friday, April 14th, 2017

Here at Tar Heel Basement Systems, we believe in doing things the right way. While we have the best service technicians and offer the industry’s best products, each system needs a little upkeep and preventative care. To make this necessary maintenance easier for our homeowners, we have created a multi-year Service Plan Agreement that allows homeowners to receive priority scheduling and save with annual service discounts!  

When questions arise about your system, some homeowners may not know who to contact. By having Tar Heel Basement Systems service your system annually, you can ensure it is working properly and effectively, reducing the need for service emergency calls and increase the life expectancy of your entire system. Every annual service comes with a thorough inspection of each component of your system and complimentary home evaluation for other concerns you may have. Our dedicated Service Department is here to ensure your system is working properly at all times.

Encapsulation & Waterproofing Services:

  • Cycle & water test sump pump operations
  • Clean sump system liner of sediment and silt
  • Change battery in the SafeDri™ Battery Backup System
  • Flush & flood test BasementGutter system as necessarya multi-year Service Plan Agreement that allows homeowners to receive priority scheduling and save with annual service discounts
  • Evaluate discharge line(s) & potential for freezing
  • Ensure there are no rips or tears in your CrawlSeal system

Wall Stabilization Services: 

  • Re-tighten to the appropriate torque
  • Evaluate IntelliBrace™ and/or wall anchor plates
  • Benchmark the position of the wall(s) at each location
  • Remove excess anchor rod
  • Perform an inspection of foundation, grading & gutters

 Dehumidification & Indoor Air Quality Services:

  • Check relative humidity set point
  • Inspect filter
  • Clean heat exchange core & evaporator coil
  • Clean drain pipe
  • Inspect blower, wires/connections & refrigeration system
  • Check components of the APCO lighting system
  • Change APCO bulb if needed

Give yourself peace of mind, knowing your system installed by Tar Heel Basement Systems is being maintained properly. Call our Service Representative: 866-541-6813 to discuss annual service options or sign up for your annual maintenance today!

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TarHeel Basement Systems Service Map

Our Service Areas

Greensboro Location

611 Summit Ave, Suite 5
Greensboro, NC 27405

Raleigh/Durham/Chapel Hill Location

3333 Air Park Road
Fuquay-Varina, NC 27526


1209 Culbreth Dr., Ste 205
Wilmington, NC 28405

Winston-Salem/High Point Location

2910 Griffith Rd
Winston-Salem, NC 27103