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What to Expect at Your Inspection

At Tar Heel Basement Systems, we are committed to providing open communication, prioritizing safety and cleanliness, while operating with complete transparency. Our experienced team is committed to superior service and will treat your home like it’s our own!

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48-HOUR
confirmation
call

You’ll receive a call two days before your inspection to confirm your appointment.

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ON THE WAY
CALL

On the day of your appointment, you’ll receive a call with arrival time and a text with a GPS tracking link.

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ARRIVAL & Introduction

Your inspector will arrive in a branded uniform, review our process and answer any questions you may have.

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The
INSPECTION

A thorough inspection of your home will be completed, inside and out, along with photos and measurements.

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CREATE A
REPAIR Plan

Your inspector will share their findings, explain the cause of your issues, and deliver a repair plan with a written estimate.

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SCHEDULE
WORK

Once you give us the green light on your project, we’ll schedule the work and secure any necessary permits.

You’ll receive a call two days before your inspection to confirm your appointment.

On the day of your appointment, you’ll receive a call with arrival time and a text with a GPS tracking link.

Your inspector will arrive in a branded uniform, review our process and answer any questions you may have.

A thorough inspection of your home will be completed, inside and out, along with photos and measurements.

Your inspector will share their findings, explain the cause of your issues, and deliver a repair plan with a written estimate.

Once you give us the green light on your project, we’ll schedule the work and secure any necessary permits.

A Foundation Inspection, the Tar Heel Basement Systems Way!

At Tar Heel Basement Systems, we provide thorough inspections inside and outside the home, taking a whole home approach to identify issues that may be contributing to your foundation problem including:

Water Intrusion

Water not properly drained away from the home can weaken your foundation

Musty Crawl Space

Moisture or water will lead to unpleasant odors in your home

Bowing Walls

Bowing walls are usually the result of hydrostatic pressure against the foundation walls

Cracked Drywall

Vertical cracks near doors and windows are common when a foundation is shifting

Exterior Cracks

Cracks in bricks or stucco can be an indicator of a sinking foundation

Sticking Windows and Doors

Doors and windows may stick due to foundation settlement

Sagging Floors

Unlevel floors are a telltale sign of structural problems

Cracked Concrete

Cracks in concrete are commonly due to soil erosion or movement

A Permanent Solution for Peace of Mind

We know that foundation problems can feel overwhelming. With our years of experience and an A+ rating from the BBB, you can have peace of mind knowing that we can permanently fix your problem and protect your home and family for generations to come.

Your Local Foundation Repair Experts Since 2003

At Tar Heel Basement Systems, our mission is simple — to repair, protect, and improve your greatest asset: your home.

Our Certified Inspectors live in your community, so we understand the unique challenges your home faces and provide engineered solutions for ultimate protection. Our commitment to your family’s safety and security means that our relationship doesn’t end with the completion of the work. We are here for the long haul, ensuring your home is protected for years to come.

Our Commitment

Professional, Honest Approach

We are committed to the highest level of ethics and integrity. Our team will only recommend proven and permanent solutions based on our careful inspection of your home. 

Engineered Solutions

Our products are built with engineered design and rigorous testing. Equally important, we control our installation process by using only in-house crews. Anyone working on your home is a Tar Heel Basement Systems employee and has been trained and certified to repair the most complex foundation and water problems. 

Nationally Backed Warranties

We provide the strongest warranties in the industry – and the only ones backed by the power of a national company.  All our warranties are long term, and fully transferable. 

Full-Time Service Department

Whether you have questions about your installed solutions or are interested in our routine maintenance through our Service Program, we’re here for you. 


Our Customers Trust Us

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James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and…

James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and the quality of their work was impressive. They took the time to give us a thorough walkthrough of their process and the completed installation, answering all our questions with professionalism and clarity. Highly recommend this team!

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Jay was very knowledgeable and helpful in assessing my crawl space and a portion of concrete slab on the house

Jay was very knowledgeable and helpful in assessing my crawl space and a portion of concrete slab on the house

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Great! Communicated well! On time and polite …and patient with question. Great work as well!

Great! Communicated well! On time and polite …and patient with question. Great work as well!

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My installers did an amazing job. They were punctual, neat, organized, and didn?t leave until every last detail was finished. Their names…

My installers did an amazing job. They were punctual, neat, organized, and didn?t leave until every last detail was finished. Their names were Ken, Stephen, David K and Dalton. I am so pleased with my new basement system!

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Robert and his crew (Kenneth, Ken, Steven, Micah, Tyrese) were all awesome. They were on time, were efficient,.worked well together, did…

Robert and his crew (Kenneth, Ken, Steven, Micah, Tyrese) were all awesome. They were on time, were efficient,.worked well together, did the contracted work, cleaned up all debris, and went above and beyond to be sure we were satisfied with the results. Amazing, awesome crew. Robert is a true leader.

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The city building inspector remarked, "they did a beautiful job". Thank you Ken, Stephen and Jael ! Additionally, TBS Field Supervisor,…

The city building inspector remarked, "they did a beautiful job". Thank you Ken, Stephen and Jael ! Additionally, TBS Field Supervisor, Ronnie, followed up with us to be sure we were satisfied with the work. There was never a concern throughout the process. Thank you for your outstanding customer service!

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The installers did an outstanding job encapsulating our crawlspace, installing a dehumidifier and sump pump. It looks lovely! Ken,…

The installers did an outstanding job encapsulating our crawlspace, installing a dehumidifier and sump pump. It looks lovely! Ken, Stephen, and Jael were knowledgable, courteous, personable and professional. The job was completed in 2 and a half days. They hauled away the old liners and left the site spick and span. They kept us fully updated on the process. We also appreciated their attention to detail. They supplied us with a photo of a plumbing issue under the house of which we were unaware. Thanks to their help, we can get this taken care of before it gets worse. Thank you Ken, Stephen, and Jael for your careful work.

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So I spent a LOT of money to ensure my crawl space was properly protected and encapsulated. I had both Charles and DJ who worked non stop…

So I spent a LOT of money to ensure my crawl space was properly protected and encapsulated. I had both Charles and DJ who worked non stop to complete the entire job within a day. They did an excellent job and helped me inspect the crawl space myself (yes I crawled around, sheesh!) These guys were hard working, thoughtful and diligent! I am pleased with the thoroughness of their work. I also passed the City inspection without issue. Thank you Charles and DJ!!

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Jess Zach Wonderful job

Jess Zach Wonderful job

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We recently had a crawlspace encapsulation by Tarheel Basement of Winston Salem. John Reavis came out to do an inspection. He was…

We recently had a crawlspace encapsulation by Tarheel Basement of Winston Salem. John Reavis came out to do an inspection. He was professional, and did a thorough inspection of our crawlspace. He answered all our questions and offered solutions without pressure to buy. We knew after meeting with John that this was the company that we wanted to do business with. Crew leader Brian Carey along with Leo and Stephon did a great job making our crawlspace look great. They showed up on time and Brian went over the work details for each day. Eric Townsend also came out afterwards to check the equipment. Everyone with Tarheel Basement was great. We could not be happier with the result and we are so happy we chose this company!

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I hired Tarheel Basement Systems to do a crawlspace encapsulation on a property that I am renovating and preparing for the market. I could…

I hired Tarheel Basement Systems to do a crawlspace encapsulation on a property that I am renovating and preparing for the market. I could not have been more pleased with their level of professionalism and workmanship. The entire experience was positive, starting with my sales person Nathan Seeley, and including our on-site crew of Jaylan, Daniel and McKai. I would highly recommend this company for foundation and crawlspace work. 👍🏻👍🏻

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So beyond pleased with Tarheel Basement Systems! I'm a 2-year customer as of this week. A complete encapsulation, french drains, sump…

So beyond pleased with Tarheel Basement Systems! I'm a 2-year customer as of this week. A complete encapsulation, french drains, sump pump and dehumidifier. I receive an inspection each year around this time, my representative was John Snow, was amazing, so polite, punctual, kept me up to date on his arrival via text and phone, it was so pleasant seeing someone who "gets" customer service , and John does! He informed me my dehumidifier was not working, and would be replaced under warranty, and like clockwork as John said, he replaced it today! The easiest replacement ever, he arrived worked diligently, above and beyond! Again, beyond pleased!

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John, Austin, and Chris came out to replace some support beams. It was very cold outside but they worked hard and did a very professional…

John, Austin, and Chris came out to replace some support beams. It was very cold outside but they worked hard and did a very professional job! They explained everything and were most courteous. I’d recommend them any time!

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No service better than that provided by John. Austin and Chris. They all were top notch, keeping me informed about their progress during…

No service better than that provided by John. Austin and Chris. They all were top notch, keeping me informed about their progress during the job. My personal QC inspection revealed top quality workmanship.

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I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They…

I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They worked well together to complete the job on time and above expectations. I was impressed with the systems but even more impressed with the way it was installed, the efforts to control the dust and the cleanup that occurred throughout the job. I would suggest you ask for this crew by name. I had the work quoted by others but there was no warranty included. I think the extra money spent was well worth the quality, warranty and included follow-up inspections. The lifting peer systems installed closed the cracks in the brick veneer on the length of 3 sides of the house as planned. I observed the installation of the wall braces and could see the immediate reduction in bowing of wall. Very happy with results.

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They were great,Jose Morales,Anthony McCieary Jr.,Omar Cox

They were great,Jose Morales,Anthony McCieary Jr.,Omar Cox

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Ian A, Ian B, and Taeveon came out and encapsulated my crawl space, and installed a sump pump for me. The work done was great and my crawl…

Ian A, Ian B, and Taeveon came out and encapsulated my crawl space, and installed a sump pump for me. The work done was great and my crawl space, as well as home have been more comfortable. Finished efficiently in a day and a half as well.

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⭐️⭐️⭐️⭐️⭐️ I had multiple companies assess my sagging floor issues, and Jay Yount from Tar Heel Basements was the only one who took the…

⭐️⭐️⭐️⭐️⭐️ I had multiple companies assess my sagging floor issues, and Jay Yount from Tar Heel Basements was the only one who took the time to truly understand the problem. He spent hours carefully measuring and evaluating my situation, providing a thorough, pressure-free assessment based on facts—not sales tactics. His professionalism, knowledge, and honesty set him apart from everyone else. If you’re looking for someone who knows their craft and puts the customer first, ask for Jay by name. Tar Heel Basements is lucky to have him

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Stephan, Ken, Terrance, David P, did a great job on my crawlspace encapsulation.

Stephan, Ken, Terrance, David P, did a great job on my crawlspace encapsulation.

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I had a great experience with Tar Heel Basement Systems. Christopher and his crew were punctual and pleasant. Pete did a nice job walking…

I had a great experience with Tar Heel Basement Systems. Christopher and his crew were punctual and pleasant. Pete did a nice job walking me through the process. I’d recommend Tar Heel Basement Systems

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This morning Supervisor John,Tech Austin,Tech Chris arrived on time ready to work.They got everything together went under the house and got …

This morning Supervisor John,Tech Austin,Tech Chris arrived on time ready to work.They got everything together went under the house and got the job completed.John kept me informed on how the job was going.Great job by all.

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Jackson was very thorough. Explained everything very well. Great experience working with Jackson. Tar Heel Basement is a very good company…

Jackson was very thorough. Explained everything very well. Great experience working with Jackson. Tar Heel Basement is a very good company that does excellent work.

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Very efficient and professional! Jess W. Zack

Very efficient and professional! Jess W. Zack

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Gus J., Josiah L., and Anthony M. with Tarheel Basement Systems are stellar! They called to confirm arrival time, arrived when they said,…

Gus J., Josiah L., and Anthony M. with Tarheel Basement Systems are stellar! They called to confirm arrival time, arrived when they said, and explained everything about our project thoroughly. They stabilized and releveled (way better than any of us expected!!) our outdoor fireplace. They cleaned up the site and made sure we were happy with everything before the left. Top notch crew!!

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Maurie is super professional, friendly, thoughtful. He spent about 2 hours with us, did all the feasible foundation and structural tests…

Maurie is super professional, friendly, thoughtful. He spent about 2 hours with us, did all the feasible foundation and structural tests for the property we are buying. He found no major concerns, explained to us patiently using the plain words, but accurately. We are really so happy for his free estimation service, strongly recommend this company to the customers in need of the foundation, basement, crawl space services. All the best, Eric

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Jess W. Zach B.

Jess W. Zach B.

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We heard about Tarheel Basement Systems through some local radio advertisements on 2 Guys Named Chris – called and met with a very…

We heard about Tarheel Basement Systems through some local radio advertisements on 2 Guys Named Chris – called and met with a very knowledgeable company representative. We decided to get some much needed basement/crawl space work done and are very happy with the finished result. The number one thing we have noticed besides the dry basement is that our air quality inside our house is so much better. That alone was worth having the work done, not having to worry about moisture and mold are just added benefits. Thank you, the process from start to finish was very smooth and the crew was very professional and did a wonderful job!

Tabitha Barnett Ingram

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This guy's did a great job thank you so much

This guy's did a great job thank you so much

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Derrick and Tyree were great. Introduced themselves as soon as they arrived outlined exactly what they were going to be doing. Kept us…

Derrick and Tyree were great. Introduced themselves as soon as they arrived outlined exactly what they were going to be doing. Kept us posted and did a great job!

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They did a great job would recommend to anyone

They did a great job would recommend to anyone

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David P and James C encapsulated our crawl space They had great teamwork, were hardworking, professional, courteous and knowledgable…

David P and James C encapsulated our crawl space They had great teamwork, were hardworking, professional, courteous and knowledgable answering any questions we had We will recommend them they are an asset to TarHeel Basement

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It was nice to work with people who care and answer every question I had! Vaughn got it all started and James, Trent, RJ, Darrion were a…

It was nice to work with people who care and answer every question I had! Vaughn got it all started and James, Trent, RJ, Darrion were a great team. Good communication and efficiency without cutting corners. Looking forward to staying on schedule with future care/maintenance.

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I talked with 3 companies regarding a moisture/mold problem in my basement and was most impressed with Tar Heel Basements. The initial…

I talked with 3 companies regarding a moisture/mold problem in my basement and was most impressed with Tar Heel Basements. The initial inspector was thorough and knowledgeable, spending more time checking my foundation both inside and out than Tar Heel's competitors. He answered a lot of questions and assisted with the interest free financing. It was an expensive repair that I was very stressed about, but Tar Heel made it as easy as possible. Once the scheduled week arrived, the technicians provided advanced notice of arrival each day, and showed up on time or early. They kept me informed throughout the process and answered numerous questions. They hung plastic to protect my belongings from the dust and advised regarding their findings (such as termites) as they removed walls and insulation. They coordinated with the electricians for installing power to the sump pump and made sure they cleaned up. Tar Heel kept everything clean and even mopped my floor once the work was completed. I'm very appreciative of Nathan Griffin, Zac Mathis, and James Passmore for their hard work, and the care and consideration they provided while working in my home.

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Let me start off and say, that this team of workers are excellent 👍.They showed nothing but excellent customer service the whole time.They…

Let me start off and say, that this team of workers are excellent 👍.They showed nothing but excellent customer service the whole time.They are welcome on my property anytime,to do work. They cleaned up behind themselves,the whole time.Even cleaned up some of my mess left behind in that area. The people that I am referring to names are. Forman- Nicku Perfetti, Austin Thomas -Travis Carroll- Javona Gill. GO TEAM GO YOU ROCK. Thanks Tarhell for the experience.

Princese Garrettrhodes

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The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were…

The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were prompt and once they arrived they went straight to work. They unfortunately were working when it was raining and cold. Derrick kept me up to date on their process and provided pictures every day. One important part for me was that they would clean up at the end of the day. I would highly recommend them.

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Great crew Justin Clayton and Corey Church. The were prompt, hard working, and professional. They communicated at all stages of the job,…

Great crew Justin Clayton and Corey Church. The were prompt, hard working, and professional. They communicated at all stages of the job, keeping us informed and updated.

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Cameron and Garrett were awesome to work with and did great work! Really appreciate them giving me a crawling tour when the work was…

Cameron and Garrett were awesome to work with and did great work! Really appreciate them giving me a crawling tour when the work was complete! Thank you so much!

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I contracted with Tarheel Basement Systems to place a drain system in my basement which has been damp and gross for years. Robbie, Terrence,…

I contracted with Tarheel Basement Systems to place a drain system in my basement which has been damp and gross for years. Robbie, Terrence, and Keaton were prompt, courteous, and efficient. Robbie explained the system in a way that I understood. After they were done they cleaned up thoroughly. The process from start to finish was well-managed and there were no hidden charges or pressure for add-ons.

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The Nathan Griffin, Nestor Bautista, Noe Gomez team were great! On time, did a great job. Thanks guys!

The Nathan Griffin, Nestor Bautista, Noe Gomez team were great! On time, did a great job. Thanks guys!

Al Lewis Construction LLC

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Ian, Justin and Tanner got my extremely disgusting crawlspace in good order in only three days! I have worked with many contractors in…

Ian, Justin and Tanner got my extremely disgusting crawlspace in good order in only three days! I have worked with many contractors in Wilmington over the years–here's what made this experience remarkable: they showed up every day and worked all day, and they were very friendly and communicative throughout. The date I was given for this back in October was the date they showed up. No delays, and once they started, they saw it through to the end. I'm very happy with tarheel basement systems and I'm glad I chose them.

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Terrance, Jay, and Keaton did great work installing our French drain and sump pump! They were communicative before and during the job, did…

Terrance, Jay, and Keaton did great work installing our French drain and sump pump! They were communicative before and during the job, did a fantastic job cleaning up and finished ahead of schedule.

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David and Nestor were both very professional, tidy and a pleasure to work with. Looking forward to not worrying about my crawlspace…

David and Nestor were both very professional, tidy and a pleasure to work with. Looking forward to not worrying about my crawlspace anymore!

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John, Austin, and Chris of Tar Heel Basement Systems did an awesome job on lifting our house, they were quick and professional an very nice …

John, Austin, and Chris of Tar Heel Basement Systems did an awesome job on lifting our house, they were quick and professional an very nice guys. The one star is not on them it's from their office's communication with us, we couldn't contact the office and the office wouldn't contact us.

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Tar Heel Basement Systems did a great job inspecting our foundation and creating the best system for our home. The technicians: Ian…

Tar Heel Basement Systems did a great job inspecting our foundation and creating the best system for our home. The technicians: Ian Addington, Justin Smith and Ian Brademeier did an amazing job. They were all professional and explained the whole process to us. We appreciate them coming out even with all the snow happening in Hampstead.

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Awesome job from the first sit down with Nathan, honest and open, answered all our questions and then some days after, over the phone. Ray…

Awesome job from the first sit down with Nathan, honest and open, answered all our questions and then some days after, over the phone. Ray & Greg came out to do the work, man great workers and great guys, personable and reliable, did an awesome job. We were very pleased with Greg and Ray, and Nathan sitting down with us in the beginning . Thank you Tar Heel and all you guys Linda & Dwayne Miller Pictures attached: 400 square foot bedroom after TarHeel was done, we're putting flooring back down.. 2nd picture, the dehumidifier, the rap under the 🏠 house

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The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do…

The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do intend to gave Tar Heel do, down the line). Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

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Derek and Josue were on time, professional and very pleasant to deal with! It was a pleasure doing business with them and Kevin was great…

Derek and Josue were on time, professional and very pleasant to deal with! It was a pleasure doing business with them and Kevin was great as well. The job looks great and we are very pleased!

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I used Tar Heel Basement Systems due to excellent service previously provided in two other homes in another city and the Raleigh branch did …

I used Tar Heel Basement Systems due to excellent service previously provided in two other homes in another city and the Raleigh branch did not disappoint from the consultation provided by Brian, the coordination from Ryan and the excellent service from Evan, Onyx and Derrick. The service crew was very courteous, polite and professional and their ethical behavior produced outstanding results.

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Outstanding quality or work, addressed all of our concerns and left the job site perfect. Jecelyn Williams and Zach were a pleasure to work …

Outstanding quality or work, addressed all of our concerns and left the job site perfect. Jecelyn Williams and Zach were a pleasure to work with and extremely professional. I highly recommend requesting them to complete your project.

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Juan and Alex did a great job with the encapsulation of the crawl space at my house. They were very polite and professional. I would highly …

Juan and Alex did a great job with the encapsulation of the crawl space at my house. They were very polite and professional. I would highly recommend them and Tar Heel Basement Systems.

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Just had our crawlspace and foundation repaired and seated… looks like everything was completed as promised…. Hopefully we’ll see benefits…

Just had our crawlspace and foundation repaired and seated… looks like everything was completed as promised…. Hopefully we’ll see benefits in our heating/cooling costs shortly, and also be able to notice more level floors following their repairs. Gary and Robert were so respectful and we really appreciate all of their work!

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Jared and Mike did a great job stabilizing our crawl space. They were both very professional and pleasant . They did a great job and…

Jared and Mike did a great job stabilizing our crawl space. They were both very professional and pleasant . They did a great job and explained everything to us. I highly recommend Tarheel basement systems!

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Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were…

Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were thorough and meticulous in their inspection and work on our basement installation. I highly recommend Tarheel Basement for anyone needing basement/foundation work.

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Friendly crew of three got the job done in a single day. Clearly explained the process and documented their work with photos. They were…

Friendly crew of three got the job done in a single day. Clearly explained the process and documented their work with photos. They were the most costly of the 3 contractors I got estimates from, but I appreciated their professionalism and the quality of products used.

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They encapsulated the crawl space and installed a dehumidifier. Looks great. The guys, Nyles R., Tyree M., and Christian M. did a great job.

They encapsulated the crawl space and installed a dehumidifier. Looks great. The guys, Nyles R., Tyree M., and Christian M. did a great job.

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David P. and Mathias replaced the foundation pillars in my basement. They were professional, experienced, and patient in their work. I felt …

David P. and Mathias replaced the foundation pillars in my basement. They were professional, experienced, and patient in their work. I felt like they treated my home as they would their own, and they wanted to be sure that I understood and was comfortable with all work performed. I would highly recommend Tar Heel Basement Systems to others.

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Spoke with Jay Yount in Winston Salem, he gave us a very thorough evaluation of the areas of concern in our home. While we did not go with…

Spoke with Jay Yount in Winston Salem, he gave us a very thorough evaluation of the areas of concern in our home. While we did not go with Tar Heel basement it had nothing to do with the service we were given and will use them in the future for our basement needs

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We had a fantastic visit! Our inspector (Daniel) was very knowledgeable, friendly and helpful. He was able to provide us with the…

We had a fantastic visit! Our inspector (Daniel) was very knowledgeable, friendly and helpful. He was able to provide us with the information and peace of mind we were seeking. I cannot say enough good things about experience.

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Roswin S. & Justin H. did an excellent job. They were skilled and efficient. We are happy with the result.

Roswin S. & Justin H. did an excellent job. They were skilled and efficient. We are happy with the result.

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I was very pleased with the service that that John, Jr and Brady a performed. John went above and beyond to make sure that I was satisfied. …

I was very pleased with the service that that John, Jr and Brady a performed. John went above and beyond to make sure that I was satisfied. He is a very knowledgeable person and knows what he is doing. I enjoyed talking with him he is a very good people person. If I were to need any more service from this company I would definitely ask for Jr. He made sure that my doors would all latch due to jacking up the floors and made all the necessary adjustments to see that they did so. He did what it took to get the job done right. I wish he had it have been here the first time! Thank you John for a job well done! Ray Johnson

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The guys just wrapped up at my house today. Tylor, Andrew and Stephen did a great job. They were prompt, communicated well and were happy…

The guys just wrapped up at my house today. Tylor, Andrew and Stephen did a great job. They were prompt, communicated well and were happy to answer all of my questions. Corey was quick to come out and get a plan of action, which was much appreciated. With remodeling my home I’ve found it’s rare to have a great crew that executes as planned, arrives when scheduled, and leaves things cleaner than when they started. Tar Heel has just that. As a whole they have been a pleasure to work with and I have no complaints. Excited to have peace of mind when it comes to my basement.

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Best company ever. So conscientious. They understand your home is your biggest asset and any problems with it can induce great anxiety….

Best company ever. So conscientious. They understand your home is your biggest asset and any problems with it can induce great anxiety. Tyler was my technician at my annual inspection last week. He was on time (on the dot!) and very, very thorough. I appreciate this company that saw me through an extremely trying process in the best of times. At the time of the original basement restoration (2021), I was in the midst of terrible person trouble and they stuck with me until the end of the project. KUDOS to THBS and Tyler! Cannot recommend them enough and frequently do recommend them to anyone who needs this type of work.

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We had an incredible first experience with Tarheel Basement Systems, specifically with Tim Martin. Tim was friendly, efficient, and honest…

We had an incredible first experience with Tarheel Basement Systems, specifically with Tim Martin. Tim was friendly, efficient, and honest about what our situation was going to look like for us. I would recommend Tarheel Basement Systems to anyone who needs this area of work done.

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The Tar Heel Basement crew was very professional from beginning to end. The crew talked me through every step and even moved my date, for…

The Tar Heel Basement crew was very professional from beginning to end. The crew talked me through every step and even moved my date, for more convenience. The work done was top notch and completed in the time. I would highly recommend this company to anyone.

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I am very pleased with the quality of work and attention to detail of Tar Heel Basement Systems, specifically of Ken DeCamp and Michael…

I am very pleased with the quality of work and attention to detail of Tar Heel Basement Systems, specifically of Ken DeCamp and Michael James. They were professional, communicative, and determined to do the job right.

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Ian and Justin were excellent. Very helpful fast and thorough. I would recommend this service to anyone

Ian and Justin were excellent. Very helpful fast and thorough. I would recommend this service to anyone

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Jared, Mike and Shy did excellent work. They advised me when they were enroute to my house and kept me informed on the progress of my crawl …

Jared, Mike and Shy did excellent work. They advised me when they were enroute to my house and kept me informed on the progress of my crawl space encapsulation. I cant tell you how happy I am to get dirty nasty space looking so spiffy clean and hope to reap utility rewrds during peak cold and hot seasons. Thank you so much and I would definitely recommend thes guys !!

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We had a great experience with Tim Martin. He explained our crawl space problem to us and showed us pictures. He explained different…

We had a great experience with Tim Martin. He explained our crawl space problem to us and showed us pictures. He explained different options to us so that we could make an educated decision.

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They were on time, very nice and professional. Juan S, Alex S and Demarte S finished the job quickly. Juan came in and told me what they…

They were on time, very nice and professional. Juan S, Alex S and Demarte S finished the job quickly. Juan came in and told me what they did. Thank you very much for fixing my problem with such a pleasant crew.

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I went with Tarheel Basement Systems to have my crawlspace encapsulated. I liked the Sean Madden gave but I have to admit the follow up was …

I went with Tarheel Basement Systems to have my crawlspace encapsulated. I liked the Sean Madden gave but I have to admit the follow up was spotty. I was given dates work would be done but I had to call to find out exact times. I expected a little more communication but, in the end, Tarheel showed up when they said they would, and they did the work they promised. Macai and Fred did a great job encapsulating the crawlspace. I'm pretty picky and I went down and inspected things myself. There is no way I could have done a good a job as they did. The work these guys do is grueling in unsavory conditions. I had a small issue with the crawlspace door and dehumidifier pump, but both were fixed in short order. In the end I'm happy with how things turned out and I would recommend Tarheel to anyone looking to get their crawlspace encapsulated.

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Jess and Zach did a great job. Fixed my sidewalk and were professional through the whole process.

Jess and Zach did a great job. Fixed my sidewalk and were professional through the whole process.

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Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a…

Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a great job.

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Jess and Brad showed up on time even gave me a call before they arrived. They thoroughly explained the repair procedure and got right to it!…

Jess and Brad showed up on time even gave me a call before they arrived. They thoroughly explained the repair procedure and got right to it! They fix the issue cleaned up after themselves and we’re very courteous.

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Tar Heel Basement Systems is a great company! Of course we all know a company is only as good as the people who represent it. And I must…

Tar Heel Basement Systems is a great company! Of course we all know a company is only as good as the people who represent it. And I must say, Jagwon and Stanley who installed my basement system clearly are proud of their product and of their company. These two men arrived on time, were extremely polite and courteous, worked hard and very fast to give me (the client) the best job possible. Jagmon spent the necessary time with me to answer all my questions and kept me in the loop so I knew what all the steps were and why they were important. My only regret is I only have one basement to do. But you can bet I will be telling my friends and neighbors where they must go for solving their basement issues…Tar Heel Basement Systems!

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Every person involved in this process were excellent representatives for Tar Heel Basement Systems! From Mathew whom explained the process…

Every person involved in this process were excellent representatives for Tar Heel Basement Systems! From Mathew whom explained the process to Juan and his crew installing and Elizabeth in her capacity as office liason did a great job!

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Very professional.Jess has excellent communication skills!

Very professional.Jess has excellent communication skills!

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I would highly recommend Tarheel basement systems. They did an excellent job in our one hundred year-old house and waterproofing our…

I would highly recommend Tarheel basement systems. They did an excellent job in our one hundred year-old house and waterproofing our basement. Ken D and Stephan F were incredibly professional and had so much expertise. They were efficient and knowledgeable. I trusted them in our home and at the final walk through , not a single concern. highly recommend !

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We were in the process of buying a home and Tim Martin fit us in quickly, with our tight timeline, to help us with determine what was…

We were in the process of buying a home and Tim Martin fit us in quickly, with our tight timeline, to help us with determine what was needed to waterproof and stabilize the basement & crawlspace. He spent quality time answering all of questions and was knowledgeable and personable.

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Garret Camron and Clemente did a fantastic job and truly appreciated their effort and communication

Garret Camron and Clemente did a fantastic job and truly appreciated their effort and communication

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I would like to say that James Barnes Alfred McCann and Trent Evans were very profession and courteous thru out the entire project' It was…

I would like to say that James Barnes Alfred McCann and Trent Evans were very profession and courteous thru out the entire project' It was a pleasure working with these guys. They explained everything and may sure I understood everything thru out the job.

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Ken, Stephen and Michael were great. Very knowledgeable, professional and proficient. Highly recommend.

Ken, Stephen and Michael were great. Very knowledgeable, professional and proficient. Highly recommend.

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Brian C and John C. worked on our crawlspace project. They were just excellent. All communication was quick and they were very helpful. …

Brian C and John C. worked on our crawlspace project. They were just excellent. All communication was quick and they were very helpful. We are so happy that TarHeel Basement Systems did the work!

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Juan S, Alex S, Rob P, did a great job on my crawl space! Juan and his guys were very professional, did an awesome job, in a timely manner…

Juan S, Alex S, Rob P, did a great job on my crawl space! Juan and his guys were very professional, did an awesome job, in a timely manner and had excellent communication skills. I'm not sure what their Christmas bonus was last year but it should double this year! Tar Heel Basement has an awesome crew in these guys. Dawn Dise

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Austin, Justin and Tae were outstanding! TarHeel Basement Systems is a great company. Wonderful job and thank you!

Austin, Justin and Tae were outstanding! TarHeel Basement Systems is a great company. Wonderful job and thank you!

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We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to…

We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to the installation by Robert Hacker,Austin Moody and Kenny we received in our opinion very professional services. The 3 gentlemen that performed the installation kept us informed and communicated exactly what they were doing from the time they were in route to the time they finished each day. They were very efficient, productive and the quality of their work was excellent! They were polite and respectful! I doubt that there is another company out there that can match the excellence of Tarheel basement systems!

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Excellent work. A high quality job by James, Keron and the crew. They were polite, professional, responsive to our questions and concerns.

Excellent work. A high quality job by James, Keron and the crew. They were polite, professional, responsive to our questions and concerns.

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JONATHAN, Brandoni,Givanni,did a wonderful job.I rate them 100 percent on their work performance

JONATHAN, Brandoni,Givanni,did a wonderful job.I rate them 100 percent on their work performance

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Daniel arrived on time, was courteous and professional. Thanks for fantastic service. I would defiantly recommend Tar Heel.

Daniel arrived on time, was courteous and professional. Thanks for fantastic service. I would defiantly recommend Tar Heel.

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Jeremy House and Joseph Willis did an excellent job. They were on time and very thorough. Would highly recommend.

Jeremy House and Joseph Willis did an excellent job. They were on time and very thorough. Would highly recommend.

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The site admin Kim is the best!! Such a wonderful lady to work with.

The site admin Kim is the best!! Such a wonderful lady to work with.

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Gerrit, Justin, and Cameron were a pleasure to have out working on our house.They were prompt and thorough. I would highly recommend them.

Gerrit, Justin, and Cameron were a pleasure to have out working on our house.They were prompt and thorough. I would highly recommend them.

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The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked…

The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked very efficiently and did it with a smile.Thanks L. Washington

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Work at our house was outstanding.Jalynn BrownDominique BunchAlterek SmithAll very professional, on time, nice and polite, dedicated to job….

Work at our house was outstanding.Jalynn BrownDominique BunchAlterek SmithAll very professional, on time, nice and polite, dedicated to job. Would highly recommend to anyone.

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I had my crawlspace encapsulated several years ago, along with adding a dehumidifier and a sump pump. It is such an improvement, I'm…

I had my crawlspace encapsulated several years ago, along with adding a dehumidifier and a sump pump. It is such an improvement, I'm always glad I had it done. At our recent annual inspection maintenance, our service technician Thomas Boswell was on time, polite and thorough in his work. Good job!

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Nice Gentleman, Ken, Gerry, James P, Malik

Nice Gentleman, Ken, Gerry, James P, Malik

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Jess W. Zach B.

Jess W. Zach B.

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From the start of the initial estimate Tarheel was easy to work with. Ian and Daniel were the two guys who came to work on my crawl space…

From the start of the initial estimate Tarheel was easy to work with. Ian and Daniel were the two guys who came to work on my crawl space and they were amazing. They both went above and beyond in what they had to do and went as far as helping with things that wasn’t their responsibility. I would recommend Tarheel to anyone.

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Ken, Gerry, and James P. All worked hard, were professional, did an excellent quality job and educated us on what they were doing and…

Ken, Gerry, and James P. All worked hard, were professional, did an excellent quality job and educated us on what they were doing and follow up.

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Jess W, and Zach B. Did an excellent job on a somewhat unique issue with the drainage t of my walkway and patio. They were very…

Jess W, and Zach B. Did an excellent job on a somewhat unique issue with the drainage t of my walkway and patio. They were very professional and explained the procedure thoroughly. I felt comfortable with them at home.

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Like to thanks Jalynn, Jeffrey and Robert for a outstanding job on my crawl space installation. They were very professional and precise on…

Like to thanks Jalynn, Jeffrey and Robert for a outstanding job on my crawl space installation. They were very professional and precise on all requirements of the job. Very please with the final resources. If you need any foundation work done call Tar Heel Basement System… They are the BEST!! Tony Bryant

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TarHeel Basement Systems Service Map

Our Locations

Fayetteville Location

3400 Walsh Pky, Suite 220
Fayetteville, NC 28311

Greensboro Location

611 Summit Ave, Suite 5
Greensboro, NC 27405

North Raleigh

208 Millbrook Rd. Suite C
Raleigh, NC 27609

Raleigh / Durham / Chapel Hill Location

8005 Knightdale Blvd
Knightdale, NC 27545

Wilmington Location

2155 Enterprise Dr. NE
Leland, NC 28451

Winston - Salem / High Point Location

2910 Griffith Rd
Winston-Salem, NC 27103