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Groundworks, LLC BBB Business Review

Recent Reviews from our Tar Heel Basement Systems Customers

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Just had my second service performed and both experiences have been excellent. Special commendation to the installers, Matthew Mounts,…

Just had my second service performed and both experiences have been excellent. Special commendation to the installers, Matthew Mounts, Taylor Dennis and Nathan Griffin. These guys were very professional and efficient! All of the processes were explained thoroughly, the work was completed quickly and the area was left clean. Highly recommend!

Elizabeth Noble

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All were very professional and personable! Explained each step of the process as they were doing it! At the end of the project pictures…

All were very professional and personable! Explained each step of the process as they were doing it! At the end of the project pictures were shown of all work done….

Heather Whitehead

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Big big shout out to the guys who came and did all the work under my house, they didn’t complain or fuss the entire four days they were…

Big big shout out to the guys who came and did all the work under my house, they didn’t complain or fuss the entire four days they were here, job was done professionally and in a very timely manner, highly highly recommend this company for any kind of work you need done on your basement/crawlspace. By far not the cheapest option but the quality of work and craftsmanship stand out in there employees and the work they provide. Gary Hacker, Nester Bautista, and Axel Perez all deserve a raise!

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They encapsulated the crawl space and installed a dehumidifier. Looks great. The guys, Nyles R., Tyree M., and Christian M. did a great job.

They encapsulated the crawl space and installed a dehumidifier. Looks great. The guys, Nyles R., Tyree M., and Christian M. did a great job.

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They were friendly and professional They went above and beyond! I would recommend them to anyone.

They were friendly and professional They went above and beyond! I would recommend them to anyone.

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We just finished our foundation repairs and we cannot say enough about Tarheel Basement. They have stood behind their work and have been…

We just finished our foundation repairs and we cannot say enough about Tarheel Basement. They have stood behind their work and have been very communicative. We appreciate all the guys; Justin H, Demarte, Quentin, and the others that have spent time on our home. Thanks guys!!

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This Groundworks crew was excellent, Chris O, Austin G, Harry, Mike 2, and Quinton they kept me informed every step of the way. Took…

This Groundworks crew was excellent, Chris O, Austin G, Harry, Mike 2, and Quinton they kept me informed every step of the way. Took pictures to share with me of the work as it was being done and also at completion. They did an excellent job cleaning up afterwards. Very happy with the professional job they did.

Lynne Courtney

THBS

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Juan, Alex, and Hayden recently encapsulated our crawlspace. Juan explained the process and reviewed the scope of work before they started….

Juan, Alex, and Hayden recently encapsulated our crawlspace. Juan explained the process and reviewed the scope of work before they started. I expressed concerns about a couple of items not specifically mentioned in the contract and he assured me they would handle it. When the job was complete Juan and I inspected the entire space. It was clean and they did a professional grade job. This crew was great to work with.

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I was very pleased with the service inspection I got from Elton Marrow. He was very professional, on time, and very friendly and respectful.

I was very pleased with the service inspection I got from Elton Marrow. He was very professional, on time, and very friendly and respectful.

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They were on time, very nice and professional. Juan S, Alex S and Demarte S finished the job quickly. Juan came in and told me what they…

They were on time, very nice and professional. Juan S, Alex S and Demarte S finished the job quickly. Juan came in and told me what they did. Thank you very much for fixing my problem with such a pleasant crew.

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Blake was very thorough and professional

Blake was very thorough and professional

Dominic Martinez

THBS

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Work was done in a timely and professional manner. Javona Gill and Onyx Gunter fully explained work done. I would highly recommend Tar Heel …

Work was done in a timely and professional manner. Javona Gill and Onyx Gunter fully explained work done. I would highly recommend Tar Heel Basement Systems and these two individuals and would most definitely use them for any additional needs.

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Jess and Zack

Jess and Zack

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I am The Buildings and Grounds Coordinator of The Boys And Girls Clubs of The Greater Triad. we recently needed work completed to our pool, …

I am The Buildings and Grounds Coordinator of The Boys And Girls Clubs of The Greater Triad. we recently needed work completed to our pool, Groundworks completed the project. from the beginning the customer service was impeccable and top notch. I delt with Arron during the estimate and lead up to the project, he was informative knowledgeable and helpful, he stayed in constant contact with me up until the project date. during the Project Jeremy and crew were exceptionally nice and informative on the procedure and complete professionals i was impressed with the whole process. I would highly recommend Groundsworks for any future projects that you may have.

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Can't say enough good things about Tar Heel Basement and the guys that work for them!! Ken Stephen Michael and Robert worked very hard all …

Can't say enough good things about Tar Heel Basement and the guys that work for them!! Ken Stephen Michael and Robert worked very hard all week long to get the job done and what they accomplished was beyond my expectations I am so thrilled over my seller my basement and my crawl space being secured from any water damage now!!!

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Jacob C and Terrence A did a fantastic work. Came in the morning went over what they would be doing asked if I had any questions also…

Jacob C and Terrence A did a fantastic work. Came in the morning went over what they would be doing asked if I had any questions also answered my questions. Did what they said they were going to do cleaned their mess up. In the end showed me around the house asked again if I had any questions or concerns. Those two were very professional and caring about our property. You can’t hardly tell they were at my home. K Walsh

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Josiah, the foreman, and his fellow colleagues, Gustavo and Rodrigo, did an excellent job in transforming our crawlspace from a dark,…

Josiah, the foreman, and his fellow colleagues, Gustavo and Rodrigo, did an excellent job in transforming our crawlspace from a dark, dirty and damp space, into a space I no longer will be afraid or worried to go into if the need arises.They were all three very friendly and polite! If one could recommend a business because of it’s employees I definitely would do so. They went out of their way to do a good job and treat 2 old ladieswith respect and kindness. (They also took junk away from under the house that had been there for over 50 years!)It was also Rodrigo’s birthday and he even let us sing Happy Birthday to him!I would recommend this company gor crawlspace work if anyone should ask me especially because of it’s workers!

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Mike Z and the crew were right on time, very courteous, friendly, and above all – VERY PROFESSIONAL! Excellent service from an excellent…

Mike Z and the crew were right on time, very courteous, friendly, and above all – VERY PROFESSIONAL! Excellent service from an excellent provider. Thanks Guys!

James McCrohan

THBS

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Mike and Caleb were amazing! They were very professional, communicated how the work was going, did a beautiful job and the area was…

Mike and Caleb were amazing! They were very professional, communicated how the work was going, did a beautiful job and the area was spotless when they finished. I highly recommend!

Anonymous Author

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We just had some work done by Tarheel and it was a great process. Mike, Eric and Austin L. were very informative along the way and great to …

We just had some work done by Tarheel and it was a great process. Mike, Eric and Austin L. were very informative along the way and great to work with. Thank you guys!

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Our house had been settling over the past couple decades. Our swing thru kitchen door wouldn’t “swing through” the doorway anymore and the …

Our house had been settling over the past couple decades. Our swing thru kitchen door wouldn’t “swing through” the doorway anymore and the floor in the middle of the house was bowed. Austin G, Tremaine and Chris O. came out, added 4 permanent jacks under the house and made a significant difference to our home in about 4 hours time! The kitchen door swings through the frame again. All three guys were very nice and fun to work with as we helped watch each jack level portions of the floor. I was a bit nervous before the job began but very happy we did it now!

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Mike z colt and Austin l did a great job on my crawl space ty

Mike z colt and Austin l did a great job on my crawl space ty

KATHLEEN BACOT

THBS

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I felt like a kid on Christmas morning when Felipe, Andres and Nestor finished my crawlspace! They were great and even let my son and I…

I felt like a kid on Christmas morning when Felipe, Andres and Nestor finished my crawlspace! They were great and even let my son and I "help" with the process. Everything was tested and they even cleaned up any mess that might have been left. I would recommend them to anyone who is thinking about fixing your crawlspace!

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Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions…

Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions we had in detail. I highly recommend Tarheel Basement Company.

Tamera Simmons

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⭐️⭐️⭐️⭐️⭐️ I had multiple companies assess my sagging floor issues, and Jay Yount from Tar Heel Basements was the only one who took the…

⭐️⭐️⭐️⭐️⭐️ I had multiple companies assess my sagging floor issues, and Jay Yount from Tar Heel Basements was the only one who took the time to truly understand the problem. He spent hours carefully measuring and evaluating my situation, providing a thorough, pressure-free assessment based on facts—not sales tactics. His professionalism, knowledge, and honesty set him apart from everyone else. If you’re looking for someone who knows their craft and puts the customer first, ask for Jay by name. Tar Heel Basements is lucky to have him

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Great experience! Both Ian and Daniel installed my Aquastop Gutter System. They arrived on time, very professional, kept me posted on the …

Great experience! Both Ian and Daniel installed my Aquastop Gutter System. They arrived on time, very professional, kept me posted on the daily progress and what it entailed. They completed the project as scheduled and cleaned up afterwards, I would recommend this to anyone with water penetrating problems. Thanks Ian and Daniel!

Isabel Damasio

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Very well satisfied with encapsulation. Austin, Justin, and Taeveon worked hard the whole time. They also made sure we were satisfied until …

Very well satisfied with encapsulation. Austin, Justin, and Taeveon worked hard the whole time. They also made sure we were satisfied until the job was complete. We'll recommend Tarheel basement systems to anyone looking for future home repairs.

Harry Panichelli

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We needed foundation stabilization. Tae S., Sam P., and Austin L. were super workers, polite, thorough and prompt…great crew!

We needed foundation stabilization. Tae S., Sam P., and Austin L. were super workers, polite, thorough and prompt…great crew!

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Tar Heel Basement Systems always goes above and beyond expectations. We had our annual system inspection/maintenance yesterday with Jackson….

Tar Heel Basement Systems always goes above and beyond expectations. We had our annual system inspection/maintenance yesterday with Jackson. He was courteous, knowledgable and showed up ahead of time. We will continue to use Tar Heel!

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Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a…

Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a great job.

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Jess W. and Zach B. did an outstanding job fixing my concrete garage floor! Their professionalism, attention to detail, and dedication to…

Jess W. and Zach B. did an outstanding job fixing my concrete garage floor! Their professionalism, attention to detail, and dedication to quality were evident throughout the entire process. They took the time to ensure everything was done right, and the results exceeded my expectations. I highly recommend them to anyone needing concrete repair—top-notch service from start to finish!

James Odessa Flooring

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Benjamin Anthony was our inspector that came out and inspected our home. He was on time, polite, and explained in great detail all the…

Benjamin Anthony was our inspector that came out and inspected our home. He was on time, polite, and explained in great detail all the issues going on in the home and how to fix it all. When briefing he had detail photos and showed us the true condition of the home. When we purchased our work he didn’t pressure us and ensured we were happy with everything going forward. We have our work scheduled for later in the month but so far extremely pleased with Groundwords.

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Collin was my inspector. He was very helpful with our needs. The sales process was super easy. The install team was great. Stephon kept me…

Collin was my inspector. He was very helpful with our needs. The sales process was super easy. The install team was great. Stephon kept me informed each step of the way. Jorge, Jesus, and Joey were very friendly. They all cleaned up and left the yard tidy. It was a seamless process!

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Our crawl space is beautiful. House is much warmer now. Crew was very professional, hard working, friendly, and knowledgeable about our…

Our crawl space is beautiful. House is much warmer now. Crew was very professional, hard working, friendly, and knowledgeable about our needs. They deserve 5 gold stars or more. Thank you very much for an exceptional job well done. Would recommend to everyone if they want a job done right the first time.

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I asked for crawl space clean up. Time Martin explained process in detail, what to expect, timing for job completion. Brian, along with…

I asked for crawl space clean up. Time Martin explained process in detail, what to expect, timing for job completion. Brian, along with Tyler and Roy, did a great job. What was impressive was the communication of when they would arrive and when they were leaving. I decided on a complete encapsulation. Extremely pleased with the work. And the follow up from the office to confirm I was pleased with the job.

Theresa Farrell

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So beyond pleased with Tarheel Basement Systems! I'm a 2-year customer as of this week. A complete encapsulation, french drains, sump…

So beyond pleased with Tarheel Basement Systems! I'm a 2-year customer as of this week. A complete encapsulation, french drains, sump pump and dehumidifier. I receive an inspection each year around this time, my representative was John Snow, was amazing, so polite, punctual, kept me up to date on his arrival via text and phone, it was so pleasant seeing someone who "gets" customer service , and John does! He informed me my dehumidifier was not working, and would be replaced under warranty, and like clockwork as John said, he replaced it today! The easiest replacement ever, he arrived worked diligently, above and beyond! Again, beyond pleased!

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We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to…

We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to the installation by Robert Hacker,Austin Moody and Kenny we received in our opinion very professional services. The 3 gentlemen that performed the installation kept us informed and communicated exactly what they were doing from the time they were in route to the time they finished each day. They were very efficient, productive and the quality of their work was excellent! They were polite and respectful! I doubt that there is another company out there that can match the excellence of Tarheel basement systems!

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Devin was very thorough during inspection of my crawl space waterproofing systems. I appreciate his thoughtful comments about future…

Devin was very thorough during inspection of my crawl space waterproofing systems. I appreciate his thoughtful comments about future improvements. Just great

Barbara Anderson

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Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were…

Tarheel Basement is a very professional company with employees who are knowledgeable, communicative, and efficient. Tyler and Noah were thorough and meticulous in their inspection and work on our basement installation. I highly recommend Tarheel Basement for anyone needing basement/foundation work.

Mary Helen Jackson

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I recently had the pleasure of working with Tarheel Basement Systems for a basement waterproofing project, and I felt compelled to share my …

I recently had the pleasure of working with Tarheel Basement Systems for a basement waterproofing project, and I felt compelled to share my experience, particularly highlighting the exemplary service provided by Ken Decamp, Michael Thompson, and Stephen Foster, along with my sales representative, Tim Martin. From the initial consultation to the completion of the project, the professionalism exhibited by the entire team was remarkable. Ken Decamp, the project foreman, demonstrated exceptional leadership and expertise throughout the process. His attention to detail and commitment to ensuring that every aspect of the job was executed flawlessly did not go unnoticed. Ken was always available to address any concerns I had and provided clear, concise answers that made me feel confident in the work being done. Michael Thompson and Stephen Foster were equally impressive in their roles as the installation crew. Their craftsmanship and dedication to quality were evident in the meticulous work they performed. They approached each task with a strong work ethic and an unwavering commitment to customer satisfaction. It was evident that they take great pride in their work, and their professionalism contributed significantly to the overall positive experience. I would also like to commend Tim Martin, my sales representative, for his unwavering support and guidance throughout the entire process. Tim’s knowledge of the products and services offered by Tarheel Basement Systems was invaluable, and he took the time to ensure that I fully understood all aspects of the project. He was proactive in addressing my needs and concerns, and his follow-up was consistent and reassuring. Tim truly acted as an advocate for me, ensuring that my interests were prioritized at every stage. In conclusion, my experience with Tarheel Basement Systems has been outstanding, thanks to the professionalism and dedication of Ken Decamp, Michael Thompson, Stephen Foster, and Tim Martin. Their commitment to providing exceptional service is a testament to the values of the company. I highly recommend Tarheel Basement Systems to anyone seeking reliable, professional basement solutions. Their team exemplifies what it means to go above and beyond for their customers.

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Having Tar Heel Basement has made a world of difference to the stability of my home. Jonny Peters our Certified Field Inspector took his…

Having Tar Heel Basement has made a world of difference to the stability of my home. Jonny Peters our Certified Field Inspector took his time reviewing all of his findings with me. He was detailed and answered all of my questions.

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John, Austin, and Chris did a great job. They worked very hard. They were professional and nice.

John, Austin, and Chris did a great job. They worked very hard. They were professional and nice.

Douglas Hudson

THBS

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We had an incredible first experience with Tarheel Basement Systems, specifically with Tim Martin. Tim was friendly, efficient, and honest…

We had an incredible first experience with Tarheel Basement Systems, specifically with Tim Martin. Tim was friendly, efficient, and honest about what our situation was going to look like for us. I would recommend Tarheel Basement Systems to anyone who needs this area of work done.

Alyssa Anderson

THBS

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This company did a great job. The team of Matthew Mounts, Stephen Farrington, and Mathias Limas are great workers. They are very nice and …

This company did a great job. The team of Matthew Mounts, Stephen Farrington, and Mathias Limas are great workers. They are very nice and extremely efficient.

Tyler tarnowski

THBS

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Cannot recommend more highly. Tim Martin came out and knew immediately what to do. Professional crew created new drainage trough and…

Cannot recommend more highly. Tim Martin came out and knew immediately what to do. Professional crew created new drainage trough and installed a newer, more effective sump pump. Great communicators, prompt and swift service and fully warranted service. Exactly the kind of company I like doing business with. Would not hesitate to call them for help again and again (but, hope I don't have to…hah!!). Well done Tim Martin!

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Devin was extremely thorough and made sure that I understood every part of the maintenance and service visit. He answered all of my…

Devin was extremely thorough and made sure that I understood every part of the maintenance and service visit. He answered all of my questions and addressed every concern with solutions. Technicians like Devin make you glad to be a permanent customer of Tarheel Basement Systems.

Step Incorporated

THBS

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Groundworks (formerly Tarheel) was a pleasure to work with. I have complete confidence in the system they installed. Jamie did a great job…

Groundworks (formerly Tarheel) was a pleasure to work with. I have complete confidence in the system they installed. Jamie did a great job of explaining our options, and was very forthcoming with details and pricing. The crew of Terrence, Keeton and Jael were polite, professional and straightforward. Looking forward to a dry basement.

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I had my crawlspace encapsulated and a dehumidifier installed by THBS to get the horrendous humidity we deal with under control. Keron,…

I had my crawlspace encapsulated and a dehumidifier installed by THBS to get the horrendous humidity we deal with under control. Keron, Joshua, and Fred did an excellent job with the project and kept me updated with arrivals and progress throughout the multi day adventure. Perfect professional/casual blend that makes me confident and comfortable with larger projects like this. 5/5 would recommend, thanks gents!

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RJ, Walter S, and James W repaired our sinking floors, installed a French drain, and installed a sister beam all in two days. Just like…

RJ, Walter S, and James W repaired our sinking floors, installed a French drain, and installed a sister beam all in two days. Just like clockwork, they showed up on time and completed the job as promised. Truly a skilled and dedicated team.

TED- LIVING- IN ROANOKE

THBS

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Justin C, Corey C, and Leo M. did a professional and outstanding job on our drain system in our crawl space! I highly recommend Tarheel…

Justin C, Corey C, and Leo M. did a professional and outstanding job on our drain system in our crawl space! I highly recommend Tarheel Basement Systems ! Patrick Dalton & Starr Moore Browns Summit, NC!!

Patrick Dalton

THBS

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The gentlemen came out as promised, worked very hard, cleaned up from my crawlspace and made it healthy again. They did a super job. Thank…

The gentlemen came out as promised, worked very hard, cleaned up from my crawlspace and made it healthy again. They did a super job. Thank you each one that was here.

Patricia Swaim

THBS

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Ian and Nathan were pure professionals during our installation.At the end of each day I was made aware of progress made with documentation…

Ian and Nathan were pure professionals during our installation.At the end of each day I was made aware of progress made with documentation and what was to come. Transparent and professional. Could not be happier with the service I received.5/5 stars.

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Our technician was Devin Hunt. He listened to our concerns and then went about his inspection with the utmost attention to detail and our…

Our technician was Devin Hunt. He listened to our concerns and then went about his inspection with the utmost attention to detail and our concerns. When he was finished, he walked us through everything he did with accompanying photos. He was very thorough and professional. We were very pleased with his service today.

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Good work and communication from Josue M and Tito C.

Good work and communication from Josue M and Tito C.

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Many thanks to: Ed Greene Tim Everhart Micah Miller Billy Noyola This crew did a great job!

Many thanks to: Ed Greene Tim Everhart Micah Miller Billy Noyola This crew did a great job!

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Gerrett, Cameron, and Justin did a fantastic job encapsulating our crawlspace. They were timely, careful, and very communicative throughout …

Gerrett, Cameron, and Justin did a fantastic job encapsulating our crawlspace. They were timely, careful, and very communicative throughout the experience!

Kathryn Blackburn

THBS

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Devin was very pleasant and explained everything well.

Devin was very pleasant and explained everything well.

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Cameron and Mekhi did a great job of installing a crawl drain and sump pump. They arrived on time, worked diligently, and completed the…

Cameron and Mekhi did a great job of installing a crawl drain and sump pump. They arrived on time, worked diligently, and completed the job sooner than was expected. All the while they answered my questions and provided a complete walk (crawl) through at the end. They were courteous and tried very hard to be sure I was pleased with the work. Excellent work by both of them!

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We had two crews at the same time. Very friendly and knowledgeable. Both crews got their work done in a very reasonable time and they were…

We had two crews at the same time. Very friendly and knowledgeable. Both crews got their work done in a very reasonable time and they were on their way. Before leaving they had videos and pictures to show the crawl space improvement. These folks show up! There was very little time between the initial call and completion of the job.

Shelton Edmondson

THBS

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Zach Wallace was the inspector that came out to do my yearly maintenance. He was absolutely phenomenal, and reaffirms why I choose Tar…

Zach Wallace was the inspector that came out to do my yearly maintenance. He was absolutely phenomenal, and reaffirms why I choose Tar Heel basement and am able to have peace of mind and put my trust in this company. He was prompt, transparent, and thorough with his inspection, as well as being patient, friendly, and very professional. He sat down and explained everything he found, what he would recommend, and made me feel that he did have my best interest at heart and that I was being taken care of, which is rare to find now.

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My installers did an amazing job. They were punctual, neat, organized, and didn't leave until every last detail was finished. Their names…

My installers did an amazing job. They were punctual, neat, organized, and didn't leave until every last detail was finished. Their names were Ken, Stephen, David K and Dalton. I am so pleased with my new basement system!

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Ken, Stephen and Michael were great. Very knowledgeable, professional and proficient. Highly recommend.

Ken, Stephen and Michael were great. Very knowledgeable, professional and proficient. Highly recommend.

Landon Cheviron

THBS

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Great experience with Tarheel Basement. Tim Everhart, Micah Miller, and Zac Mathes were all courteous and respectful while working. I…

Great experience with Tarheel Basement. Tim Everhart, Micah Miller, and Zac Mathes were all courteous and respectful while working. I highly recommend any services provided by Tarheel Basement Systems.

Delayne Schoolfield

THBS

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This company did a crawlspace encapsulation for us. The work is top notch and it only took 3 days. Everything was thoroughly explained to…

This company did a crawlspace encapsulation for us. The work is top notch and it only took 3 days. Everything was thoroughly explained to us. This company takes care of everything including debris removal, electrical outlet installation, and sump pump installation. Brian C and John C worked on our house and did a fantastic job. Thanks.

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I posted the wrong post on here. It was meant for a different company. This is a great company.

I posted the wrong post on here. It was meant for a different company. This is a great company.

Kathryn W VanVleet

THBS

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Thoroughly impressed from start to finish! It took 6 weeks to get the installation appointment (post hurricane) but we received texts…

Thoroughly impressed from start to finish! It took 6 weeks to get the installation appointment (post hurricane) but we received texts periodically during that time confirming our appointment. Was nice to know we hadn’t been forgotten about! JACOB C and TERRENCE A did an exceptional job!!! They were on time, professional, polite, honest, knowledgeable and kept us informed of the progress throughout the day. Job was started on 12/23 and completed early the next morning on 12/24; you would have never known they were working just before Christmas – their attitude was GREAT! Restoworx did a fantastic job with mold remediation. JOHN D. did our inspection and walked us through the purchasing process. He was honest, professional and fantastic to work with! All in all – EVERYONE was great to work with. Our crawlspace looks amazing! I’m not afraid to go under the house any more. Professional, courteous and prompt. We will definitely call Tarheel for any future needs!!

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Groundsworks provided exceptional service to repair cracked joists, mitigate mold, and encapsulate crawlspace. Everyone we dealt with was…

Groundsworks provided exceptional service to repair cracked joists, mitigate mold, and encapsulate crawlspace. Everyone we dealt with was professional, kind, and respectful. From securing permits to finishing the job, every step was organized and efficient. Juan and Alex worked until the job was done. Marty and his crew got a great start on the project. Elizabeth and Ian could not have communicated details any better than they did.l I highly recommend Groundworks!

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I was very pleased with the service that that John, Jr and Brady a performed. John went above and beyond to make sure that I was satisfied. …

I was very pleased with the service that that John, Jr and Brady a performed. John went above and beyond to make sure that I was satisfied. He is a very knowledgeable person and knows what he is doing. I enjoyed talking with him he is a very good people person. If I were to need any more service from this company I would definitely ask for Jr. He made sure that my doors would all latch due to jacking up the floors and made all the necessary adjustments to see that they did so. He did what it took to get the job done right. I wish he had it have been here the first time! Thank you John for a job well done! Ray Johnson

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John, Kolin and James were courteous, on time and very informative. They took great pride and keeping things clean and neat. They were…

John, Kolin and James were courteous, on time and very informative. They took great pride and keeping things clean and neat. They were personable, polite, and knowledgeable. They guided us through this process and kept us very well informed. They were excellent helping us through this stressful time.

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Jalynn Brown ensured great communication during the process. He and his crew, Trenton Evans and Jahi Atkinson, did a great job.

Jalynn Brown ensured great communication during the process. He and his crew, Trenton Evans and Jahi Atkinson, did a great job.

Oshana Watkins

THBS

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The installers did an outstanding job encapsulating our crawlspace, installing a dehumidifier and sump pump. It looks lovely! Ken,…

The installers did an outstanding job encapsulating our crawlspace, installing a dehumidifier and sump pump. It looks lovely! Ken, Stephen, and Jael were knowledgable, courteous, personable and professional. The job was completed in 2 and a half days. They hauled away the old liners and left the site spick and span. They kept us fully updated on the process. We also appreciated their attention to detail. They supplied us with a photo of a plumbing issue under the house of which we were unaware. Thanks to their help, we can get this taken care of before it gets worse. Thank you Ken, Stephen, and Jael for your careful work.

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Juan and his crew were very knowledge, hardworking, and courteous. They thoroughly explained everything they were doing. I will not use…

Juan and his crew were very knowledge, hardworking, and courteous. They thoroughly explained everything they were doing. I will not use anyone else in future as they are the true professionals at this sort of work. The last company that I hired did not do a proper job and Tar Heel showed me that by the quality of work.

Johnathan Clow

THBS

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I contacted Tar Heel Basement Systems the other day and real person answered the phone and quickly arranged to meet me the same day. Jason…

I contacted Tar Heel Basement Systems the other day and real person answered the phone and quickly arranged to meet me the same day. Jason showed up on time and was polite, professional and took time to review my situation and answer all my questions. He was not pushy rather he was consultative and I really appreciate that. I recommend them based on my experience.

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We contacted Tarheel Basement Systems because, despite the fact that our home in Stokesdale was only 2 years old, it had a musty smell and…

We contacted Tarheel Basement Systems because, despite the fact that our home in Stokesdale was only 2 years old, it had a musty smell and shockingly we were beginning to see some mold spots on and around vents and in closets, including clothes. They sent out a representative (Harlan) promptly, on a Saturday, who inspected the crawl space, took readings of humidity in the wood and the insulation and overall air, took schematics of the crawl space, and plenty of pictures. He discussed the cost and options with us, taking his time, including financing options. He was extremely thorough, and we agreed on the scope of the work and cost. They initiated the project, with Jacob C and Terrence A arriving at our home early in the morning. Jacob and Terrence were extremely courteous and professional, dropped off some initial documentation, and got to work. I did not have to be home but was able to work from home for the duration of their visit and I can tell you that they worked hard for two days beginning early in the day until late afternoon. Other than leaving for home after Day 1, they did not leave the site and took minimal break time during the entire duration of their stay. Peeking out from time-to-time they took their time cutting the materials to size, and when the project was over recapped with me what they had done. My wife and I are extremely appreciative of Jacob C, Terrence A, Harlan, and the entire team at Tar Heel Basement Systems and would not hesitate to enlist them again!

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Jacob C., Terrence A., and Bryson D. worked hard in a very tight space. They kept us informed and finished on time.

Jacob C., Terrence A., and Bryson D. worked hard in a very tight space. They kept us informed and finished on time.

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Justin S, Ian B, and Demarte S were very excellent workers! They did extra stuff that was not sold and went above and beyond for me and my…

Justin S, Ian B, and Demarte S were very excellent workers! They did extra stuff that was not sold and went above and beyond for me and my home! They were extremely professional and friendly and were on time everyday of the project. Couldn’t not have asked Groundworks for a better team!

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I had my crawlspace encapsulated several years ago, along with adding a dehumidifier and a sump pump. It is such an improvement, I'm…

I had my crawlspace encapsulated several years ago, along with adding a dehumidifier and a sump pump. It is such an improvement, I'm always glad I had it done. At our recent annual inspection maintenance, our service technician Thomas Boswell was on time, polite and thorough in his work. Good job!

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Great experience with the crew, Austin G, Justin H, and Austin L, who came to level my floors. They were knowledgeable and friendly….

Great experience with the crew, Austin G, Justin H, and Austin L, who came to level my floors. They were knowledgeable and friendly. Completed the job, thoroughly, within the time that they said they would.

Deanna Dennison

THBS

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Luke Evans, Jonathan Ruiz and Julian Bruno has worked on our home for the past few days and the work came out amazing m. Our foundation in…

Luke Evans, Jonathan Ruiz and Julian Bruno has worked on our home for the past few days and the work came out amazing m. Our foundation in the kitchen area was beginning to sink in. And the cracks has been filled in by getting the house lifted. Thank you for the great work.

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We recently had an encapsulation of our crawlspace. We called Tarheel Basement and John Reavis came out to assess our needs. John was…

We recently had an encapsulation of our crawlspace. We called Tarheel Basement and John Reavis came out to assess our needs. John was professional, knowledgeable and thorough. He offered solutions to our problem without any pressure to buy. After meeting with John we knew that this was the company that we wanted to do business with. Brian Carey along with Leo and Stephon were scheduled to do our crawlspace encapsulation. They showed up on time and Brian went over the work details for each day. These hardworking guys did a great job for us. We couldn’t be happier with the results. It looks amazing. Eric Townsend also came out to go over the installed equipment. These were a great group of people who provided excellent customer service. We are so glad that we chose Tarheel Basement of Winston Salem.

Darlene Deyton

THBS

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I have been very pleased by the work done by Groundworks/Tarheel Basement Systems. Helene damaged the structure underneath my 110 year old…

I have been very pleased by the work done by Groundworks/Tarheel Basement Systems. Helene damaged the structure underneath my 110 year old house and I chose Tarheel Basement Systems to strengthen the existing structure and add additional beams and supports. I think there work was done to a high standard. In particular, Justin and Devon seemed to take great pride in ensuring that everything was done just right. I highly recommend them and the company.

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Tae. S, Edwin. C, and James. T handled my encapsulation, dehumidifier install, and sump pump install and they did an excellent job…

Tae. S, Edwin. C, and James. T handled my encapsulation, dehumidifier install, and sump pump install and they did an excellent job everything looks clean and well done these men definitely take pride in their work. Tarheel was willing to work with me in order to make things a little more affordable, with me doing some of the work up to the date of my install since I like to DIY to save money. and I’m very happy with the finished result. They are a little bit on the pricier side but with the quality of work and the quality of material they use I think its more then reasonable. There are multiple instances I’ve heard of other contractors / companies that would “provide” a similar service but would do it with cheap material and also do the bare minimum if even that in order to just take your money. You can’t go wrong with Tarheel. Cant recommend them enough. Almost forgot it was also a pleasure to work with Jason, when he came to give me the estimate. He also was the one to make suggestions on things I could do myself in order for me to try and keep the price a little lower and was very helpful throughout the entire process as I had a lot of questions for him.

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I contracted with Tarheel Basement Systems to place a drain system in my basement which has been damp and gross for years. Robbie, Terrence,…

I contracted with Tarheel Basement Systems to place a drain system in my basement which has been damp and gross for years. Robbie, Terrence, and Keaton were prompt, courteous, and efficient. Robbie explained the system in a way that I understood. After they were done they cleaned up thoroughly. The process from start to finish was well-managed and there were no hidden charges or pressure for add-ons.

Catherine Green

THBS

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Charles, Steph, and Chris did a great job on my crawlspace encapsulation. Really appreciate the excellent service and communication!

Charles, Steph, and Chris did a great job on my crawlspace encapsulation. Really appreciate the excellent service and communication!

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Tarheel Basement Systems and the entire crew including Ken, Stephen, Tyler B., Terrance H., Keaton and Jael did an incredible job! They all …

Tarheel Basement Systems and the entire crew including Ken, Stephen, Tyler B., Terrance H., Keaton and Jael did an incredible job! They all were respectful, polite, worked very hard and got the job done on time! We received quotes from a couple of other companies, but Jeff at Tarheel Basement Systems beat all the others and saved us thousands! I highly recommend them, no need to call any other company!

Michael DiGiovanni

THBS

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Jess and Zach B did a fantastic job. Nice caring folks. Thank you.

Jess and Zach B did a fantastic job. Nice caring folks. Thank you.

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Very professional and kind. they did good work on my chimney and arrived on time to what they said. Very happy! Justin S. Demarte S. and…

Very professional and kind. they did good work on my chimney and arrived on time to what they said. Very happy! Justin S. Demarte S. and Ian B. Thank you!

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This is just in the beginning stages. What I am rating the company on currently is the Certified Field Inspector John Dounoucos. John has…

This is just in the beginning stages. What I am rating the company on currently is the Certified Field Inspector John Dounoucos. John has been to our home twice. The first time was last week to learn what my concerns were and then quote me on the work that was needed. The first thing I would like to mention is John arrived on time and was very thorough and went over all the processes required. I told John I would be getting a second quote before making any decisions and he was good with that. The one thing that means the most to me is, John was NOT pushy, there was NO hard sell and NO you have to sign now or the price could change. John followed up with a text a few days later and we had just finished with our second quote. The price from the second company was fairly even, but I liked John's approach and the scope of work for this project. Looking forward to seeing how the job goes! I feel confident it will meet the high standards John outlined for us!

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We used Tar Heel Basement Systems repair a rotted sill beam on the front of our 100+ year old house. From the time Clint showed up to do…

We used Tar Heel Basement Systems repair a rotted sill beam on the front of our 100+ year old house. From the time Clint showed up to do our estimate untill the crew left having completed the work it was a great experience. Clint was very thorough and ensured we understood everything before he left. When the crew arrived the Foreman, Evan spoke in terms I as the homeowner could understand. He went over everything again and made sure I knew the scope of work, the time line, etc. Matt and Cody did a great job. They made quick work of getting all the old insulation out of the crawlspace. They all did a great job with the structural work and that did one last walk around and picked up all the old insulation down to the smallest pieces. Very professional crew

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Professional trustworthy quality service:)

Professional trustworthy quality service:)

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I am very pleased with the service received from Tar Hill Basement and the outstanding job done by Service Tech Josh Lichtenberger. I was…

I am very pleased with the service received from Tar Hill Basement and the outstanding job done by Service Tech Josh Lichtenberger. I was very pleased with this young man's professionalism, ability and customer care. He very efficiently diagnosed the problems with my sump pump and dehumidifier. He then proceeded to clean and replace/update or repair old or worn out parts. I asked a trillion questions and he very patiently explained to me my system(s) and how they worked. His commitment to go the extra mile is much appreciated. I highly recommended the company, the equipment and the service tech.

Brendell Turner

THBS

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The installation team was terrific to work with. Juan, the leader of the team, was exceptionally professional and very informative…

The installation team was terrific to work with. Juan, the leader of the team, was exceptionally professional and very informative throughout the process. Alex and Hayden were also very professional and upbeat – very dedicated to ensuring the job was done to the high level of the Tar Heel expectation. Nice work gents!

Anonymous Author

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The guys were extremely polite and professional, answering all my questions and explaining what they were going to do. Great experience…

The guys were extremely polite and professional, answering all my questions and explaining what they were going to do. Great experience from start to finish. Jason, Mike, Colt, Jay, and Christian from Wilmington team couldn’t have been better to work with. The crawl space looks great and I feel much better about the moisture control now.

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Jackson was very thorough. Explained everything very well. Great experience working with Jackson. Tar Heel Basement is a very good company…

Jackson was very thorough. Explained everything very well. Great experience working with Jackson. Tar Heel Basement is a very good company that does excellent work.

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Mike z.tae s.lawrence b they did a very good job

Mike z.tae s.lawrence b they did a very good job

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Each worker, Ken, Stephen and Jael were very skilled and efficient. They worked together well and finished the project as scheduled even…

Each worker, Ken, Stephen and Jael were very skilled and efficient. They worked together well and finished the project as scheduled even with an unexpected plumbing repair. They kept us up to date on their progress.

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Dustin did an excellent job going over the details of my crawlspace. He was extremely thorough and very informative about all things…

Dustin did an excellent job going over the details of my crawlspace. He was extremely thorough and very informative about all things moisture.

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Groundworks/Tar Heel Basements took care of the problem that we had efficiently and effectively. The techs who did the work at our home…

Groundworks/Tar Heel Basements took care of the problem that we had efficiently and effectively. The techs who did the work at our home were Matthew Mounts, Taylore Dennis & Brian Franklin. These guys were great from start to finish and we are no longer worried about the summer rains that are sure to come soon.

Rhonda Pulver Smith

THBS

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From start to finish, everything went great. Jay was thorough and answered ALL of our questions. He even reviewed the competition's…

From start to finish, everything went great. Jay was thorough and answered ALL of our questions. He even reviewed the competition's proposal! The communication was fantastic every step of the way. The installation was a complicated one being that we have a 100+ year old farmhouse. Tyrese and Stephen had quite the challenge! They did a phenomenal job and really went above and beyond. They worked so hard and did an excellent job of explaining things. Five stars all day

Anonymous Author

THBS

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Cameron S, Ethen S and Garrett Y were very helpful and knowledgeable about the process. The work ethic and friendliness is wonderful to…

Cameron S, Ethen S and Garrett Y were very helpful and knowledgeable about the process. The work ethic and friendliness is wonderful to see from this crew. Paul Pivik

TarHeel Basement Systems Service Map

Our Locations

Fayetteville Location

3400 Walsh Pky, Suite 220
Fayetteville, NC 28311

Greensboro Location

611 Summit Ave, Suite 5
Greensboro, NC 27405

Raleigh / Durham / Chapel Hill Location

8005 Knightdale Blvd
Knightdale, NC 27545

Wilmington Location

2155 Enterprise Dr. NE
Leland, NC 28451

Winston - Salem / High Point Location

2910 Griffith Rd
Winston-Salem, NC 27103