Winston-Salem, Greensboro, & High Point Reviews
Thank you for trusting us with your referrals! If you would take a moment to share a review on your favorite platform below, we would really appreciate you letting everyone else know about your experience with Tar Heel Basement Systems!
Leave us a Review!
Award Winning Service
Recent Reviews from our Tar Heel Basement Systems Customers
- 5/
- 5/
- 5/
- 5/
- 5/
Jalynn brown, Dominique bunch , Omar cox these men did a great.
Jalynn brown, Dominique bunch , Omar cox these men did a great.
- 5/
- 5/
- 5/
- 5/
- 5/
After an annual maintenance service of our crawl space encapsulation and at the suggestion of Grant we decided to move forward with a plan…
After an annual maintenance service of our crawl space encapsulation and at the suggestion of Grant we decided to move forward with a plan to stabilize an area of our foundation that was weakened for some time. Tyree and Christian came out two days later to install beams and jacks to secure that part of the foundation. Tyree explained everything that was going to happen, what it would do to stabilize the foundation, and how long it would take. Everything went very smoothly and I went into the crawlspace to inspect the work and learn how the system would add support to the foundation. Tyree explained in terms I could understand. Both men were professional and finished in the time they laid out. This is my second experience with Tar Heel and both went well.
- 5/
- 5/
- 5/
- 5/
- 5/
Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a…
Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
Jess and Zach repaired our sidewalk and our driveway. They worked well past dark just to get the job done in one day. Well done!
Jess and Zach repaired our sidewalk and our driveway. They worked well past dark just to get the job done in one day. Well done!
- 5/
- 5/
- 5/
- 5/
- 5/
This guy's did a great job thank you so much
This guy's did a great job thank you so much
- 5/
- 5/
- 5/
- 5/
- 5/
Friendly crew of three got the job done in a single day. Clearly explained the process and documented their work with photos. They were…
Friendly crew of three got the job done in a single day. Clearly explained the process and documented their work with photos. They were the most costly of the 3 contractors I got estimates from, but I appreciated their professionalism and the quality of products used.
- 5/
- 5/
- 5/
- 5/
- 5/
Very pleased with the work. Work done by Ken, Gerry and James P.
Very pleased with the work. Work done by Ken, Gerry and James P.
- 5/
- 5/
- 5/
- 5/
- 5/
Gus J., Josiah L., and Anthony M. with Tarheel Basement Systems are stellar! They called to confirm arrival time, arrived when they said,…
Gus J., Josiah L., and Anthony M. with Tarheel Basement Systems are stellar! They called to confirm arrival time, arrived when they said, and explained everything about our project thoroughly. They stabilized and releveled (way better than any of us expected!!) our outdoor fireplace. They cleaned up the site and made sure we were happy with everything before the left. Top notch crew!!
- 5/
- 5/
- 5/
- 5/
- 5/
Jalynn Brown ensured great communication during the process. He and his crew, Trenton Evans and Jahi Atkinson, did a great job.
Jalynn Brown ensured great communication during the process. He and his crew, Trenton Evans and Jahi Atkinson, did a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
The site admin Kim is the best!! Such a wonderful lady to work with.
The site admin Kim is the best!! Such a wonderful lady to work with.
- 5/
- 5/
- 5/
- 5/
- 5/
Jabril and Jalynn did a crawlspace encapsulation and installed a dehumidifier. It looks great and was done quickly and efficiently.
Jabril and Jalynn did a crawlspace encapsulation and installed a dehumidifier. It looks great and was done quickly and efficiently.
- 5/
- 5/
- 5/
- 5/
- 5/
Justin C, Corey C, and Leo M. did a professional and outstanding job on our drain system in our crawl space! I highly recommend Tarheel…
Justin C, Corey C, and Leo M. did a professional and outstanding job on our drain system in our crawl space! I highly recommend Tarheel Basement Systems ! Patrick Dalton & Starr Moore Browns Summit, NC!!
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob C / David P / Noah H did a very excellent job was very professional. The answered all your questions and explained everything about…
Jacob C / David P / Noah H did a very excellent job was very professional. The answered all your questions and explained everything about what they were doing so we could understand it. They made us very comfortable and they were knowledgeable about what they were doing very friendly and easy to talk to and made this experience very easy going. My wife and I would recommend Tarheel Basement Systems to my family and friends and anyone else that needs their help. Thank you guys for a job well done these three gentlemen are always welcome to our home. Thanks Tarheel Basement Systems for turning something that many consider as a scary situation into a pleasurable and knowledgeable experience. God Bless youThanksEverette and Joan Watlington
- 5/
- 5/
- 5/
- 5/
- 5/
Mike Jones and Aaron Forbis just finished encapsulating our crawl space. They were great; professional, informative and friendly. They made …
Mike Jones and Aaron Forbis just finished encapsulating our crawl space. They were great; professional, informative and friendly. They made sure we understood the process and the finished product. Highly recommend them!
- 5/
- 5/
- 5/
- 5/
- 5/
Worked with Jacob C. And Terrence A. Very professional and thorough. Did a great job.
Worked with Jacob C. And Terrence A. Very professional and thorough. Did a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
Very professional.Jess has excellent communication skills!
Very professional.Jess has excellent communication skills!
- 5/
- 5/
- 5/
- 5/
- 5/
I would like to say that James Barnes Alfred McCann and Trent Evans were very profession and courteous thru out the entire project' It was…
I would like to say that James Barnes Alfred McCann and Trent Evans were very profession and courteous thru out the entire project' It was a pleasure working with these guys. They explained everything and may sure I understood everything thru out the job.
- 5/
- 5/
- 5/
- 5/
- 5/
Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied…
Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied with the work. Thank you so much for the job you did.
- 5/
- 5/
- 5/
- 5/
- 5/
Just had Tar Heel in Raleigh come out to do some repairs ony foundation. Eric, Q. /Blake, L./Raymundo, M. were fantastic! They went far and …
Just had Tar Heel in Raleigh come out to do some repairs ony foundation. Eric, Q. /Blake, L./Raymundo, M. were fantastic! They went far and above with me, answering all my questions and making sure the work was perfect both below and in my home. They were kind and patient with me and made sure I undersood everything that would happen before and walked me through all the repairs after it was done. Thank you guys! Highly recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
Jackson Ramsay came to check out a problem with our de-humidifier. He did a fantastic job. Found the problem (it was off balance),…
Jackson Ramsay came to check out a problem with our de-humidifier. He did a fantastic job. Found the problem (it was off balance), corrected the problem and then checked out every aspect of our encapsulation. He went above and beyond what was necessary. I was extremely pleased. Thank you for the great service.
- 5/
- 5/
- 5/
- 5/
- 5/
The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do…
The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do intend to gave Tar Heel do, down the line). Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.
- 5/
- 5/
- 5/
- 5/
- 5/
I recently had the pleasure of working with Tar Heel Basement Systems, and I’m happy to say the experience was outstanding. From the very…
I recently had the pleasure of working with Tar Heel Basement Systems, and I’m happy to say the experience was outstanding. From the very first meeting with Steele, who took the time to listen to my concerns and needs, to the thoughtful plan they developed, I felt well taken care of every step of the way. The team—Juan, Alex, and Hayden—did an exceptional job. They were not only professional, but also knowledgeable, efficient, and punctual. The crew arrived on time and immediately got to work. Throughout the day, Juan was incredibly responsive to my questions, keeping me informed and ensuring my concerns were addressed, which helped put my mind at ease. I’m extremely satisfied with the results and highly recommend Tar Heel Basement Systems for any foundation or crawlspace needs. A big thank you to the team—your work truly exceeded expectations!
- 5/
- 5/
- 5/
- 5/
- 5/
Excellent work. A high quality job by James, Keron and the crew. They were polite, professional, responsive to our questions and concerns.
Excellent work. A high quality job by James, Keron and the crew. They were polite, professional, responsive to our questions and concerns.
- 5/
- 5/
- 5/
- 5/
- 5/
We had foundation issues and a sinking outdoor porch. Tar heel basement systems assessed the situation, created a plan to address the…
We had foundation issues and a sinking outdoor porch. Tar heel basement systems assessed the situation, created a plan to address the issues (Matt Cote & Steele Welch). The foundation crew (Jaun & Alex) and the "poly" crew (Andrew, Cody, Javi & Al) came out to our home and performed the necessary work to fix the problems. We could not be happier and would highly recommend this company and individuals. Wonderful communication and work was performed flawlessly.
- 5/
- 5/
- 5/
- 5/
- 5/
I recently scheduled an appointment for an assessment & estimate for waterproofing and repairing a section of crawl space in my home with…
I recently scheduled an appointment for an assessment & estimate for waterproofing and repairing a section of crawl space in my home with Tar Heel Basement Systems. The entire process was easy and seamless, from scheduling, to communication regarding the time of the appointment and subsequent arrival of the technician, to the inspection and final explanation of the estimate and what I would need. I want to give Mark Caddell a big shout out for his professionalism, knowledge, and genuine care for me and what I needed. Outstanding customer service!
- 5/
- 5/
- 5/
- 5/
- 5/
Job well done! On time, informative, and professional.
Job well done! On time, informative, and professional.
- 5/
- 5/
- 5/
- 5/
- 5/
From the time I called to request an initial revie, until the work was completed, this process was professional and convenient. Zack came…
From the time I called to request an initial revie, until the work was completed, this process was professional and convenient. Zack came and crawled around in the very tight crawl space during the initial examination and then scoped the work and cost same day with me. John C and Brian C were the service representatives performing the installation of the membrane and foam board over a two day process. These guys worked so hard and kept me informed on status the whole way. I gave 5 stars because I've had lots of service jobs performed at my home and this team and the work done exceeded my expectations.
- 5/
- 5/
- 5/
- 5/
- 5/
Both Jacob C. & Terrence A did very professional work in a timely way. I would ask for them to do the work again. Richard…
Both Jacob C. & Terrence A did very professional work in a timely way. I would ask for them to do the work again. Richard W. Banner Elk, NC
- 5/
- 5/
- 5/
- 5/
- 5/
Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions…
Brian C, John C, and Nester did a wonderful job on our crawl space. Friendly, respectful of property and courteous! Answered any questions we had in detail. I highly recommend Tarheel Basement Company.
- 5/
- 5/
- 5/
- 5/
- 5/
Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when…
Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when they promised they would. They were extremely professional and communicated with me throughout the entire project. I am very happy with the service and the quality of the work. Nate Griffin, James Passmore, Noe Gomez, Justin Clayton, Billy Noyola, John Reavis and everyone else associated with the project did an excellent job. I have no hesitations in recommending them.
- 4/
- 4/
- 4/
- 4/
- 4/
John, Austin, and Chris of Tar Heel Basement Systems did an awesome job on lifting our house, they were quick and professional an very nice …
John, Austin, and Chris of Tar Heel Basement Systems did an awesome job on lifting our house, they were quick and professional an very nice guys. The one star is not on them it's from their office's communication with us, we couldn't contact the office and the office wouldn't contact us.
- 5/
- 5/
- 5/
- 5/
- 5/
I’m very pleased with the service I received from Tarheel Basement Systems. From Austin’s first visit to Ian, Daniel & Hayden’s 2 day…
I’m very pleased with the service I received from Tarheel Basement Systems. From Austin’s first visit to Ian, Daniel & Hayden’s 2 day installation of the floor support system & the water intrusion abatement system in my crawlspace, I never had any worries. These folks are professional & courteous & explained things in detail every step of the way. I appreciate you all & look forward to working with you in the future.
- 5/
- 5/
- 5/
- 5/
- 5/
Juan S, Alex S, Rob P, did a great job on my crawl space! Juan and his guys were very professional, did an awesome job, in a timely manner…
Juan S, Alex S, Rob P, did a great job on my crawl space! Juan and his guys were very professional, did an awesome job, in a timely manner and had excellent communication skills. I'm not sure what their Christmas bonus was last year but it should double this year! Tar Heel Basement has an awesome crew in these guys. Dawn Dise
- 5/
- 5/
- 5/
- 5/
- 5/
John Boy & James were great to work with. They kept me up to date through the entire process and kept the area clean. The company in…
John Boy & James were great to work with. They kept me up to date through the entire process and kept the area clean. The company in general is 100% great to work with. I recommend them!!
- 5/
- 5/
- 5/
- 5/
- 5/
John, Austin, and Chris did a great job. They worked very hard. They were professional and nice.
John, Austin, and Chris did a great job. They worked very hard. They were professional and nice.
- 5/
- 5/
- 5/
- 5/
- 5/
Great crew Justin Clayton and Corey Church. The were prompt, hard working, and professional. They communicated at all stages of the job,…
Great crew Justin Clayton and Corey Church. The were prompt, hard working, and professional. They communicated at all stages of the job, keeping us informed and updated.
- 5/
- 5/
- 5/
- 5/
- 5/
So beyond pleased with Tarheel Basement Systems! I'm a 2-year customer as of this week. A complete encapsulation, french drains, sump…
So beyond pleased with Tarheel Basement Systems! I'm a 2-year customer as of this week. A complete encapsulation, french drains, sump pump and dehumidifier. I receive an inspection each year around this time, my representative was John Snow, was amazing, so polite, punctual, kept me up to date on his arrival via text and phone, it was so pleasant seeing someone who "gets" customer service , and John does! He informed me my dehumidifier was not working, and would be replaced under warranty, and like clockwork as John said, he replaced it today! The easiest replacement ever, he arrived worked diligently, above and beyond! Again, beyond pleased!
- 5/
- 5/
- 5/
- 5/
- 5/
Just had our crawlspace and foundation repaired and seated… looks like everything was completed as promised…. Hopefully we’ll see benefits…
Just had our crawlspace and foundation repaired and seated… looks like everything was completed as promised…. Hopefully we’ll see benefits in our heating/cooling costs shortly, and also be able to notice more level floors following their repairs. Gary and Robert were so respectful and we really appreciate all of their work!
- 5/
- 5/
- 5/
- 5/
- 5/
Roswin S. & Justin H. did an excellent job. They were skilled and efficient. We are happy with the result.
Roswin S. & Justin H. did an excellent job. They were skilled and efficient. We are happy with the result.
- 5/
- 5/
- 5/
- 5/
- 5/
Tar Heel Basement Systems always goes above and beyond expectations. We had our annual system inspection/maintenance yesterday with Jackson….
Tar Heel Basement Systems always goes above and beyond expectations. We had our annual system inspection/maintenance yesterday with Jackson. He was courteous, knowledgable and showed up ahead of time. We will continue to use Tar Heel!
- 5/
- 5/
- 5/
- 5/
- 5/
Jay was very knowledgeable and helpful in assessing my crawl space and a portion of concrete slab on the house
Jay was very knowledgeable and helpful in assessing my crawl space and a portion of concrete slab on the house
- 5/
- 5/
- 5/
- 5/
- 5/
Juan and Alex did a great job with the encapsulation of the crawl space at my house. They were very polite and professional. I would highly …
Juan and Alex did a great job with the encapsulation of the crawl space at my house. They were very polite and professional. I would highly recommend them and Tar Heel Basement Systems.
- 5/
- 5/
- 5/
- 5/
- 5/
Jeffrey Traub came out the day after I called the company. I had a large tree root that appeared to be going under my house and I was…
Jeffrey Traub came out the day after I called the company. I had a large tree root that appeared to be going under my house and I was concerned it could cause cracks in my slab. He was on time and very thorough in examining my house. While he didn't find any problems he did spot a couple of issues for me to keep my eye on. He also explained I probably had lots of tree roots going under my house and that I just couldn't see them. My neighborhood had been built on land that was heavily wooded. He also explained HOW they fix a SLAB house that has foundation problems. I had envisioned all sorts of nightmare scenarios such as having to move all my belongings out and having my new floors ripped up. Luckily that is NOT how they repair it. Just knowing if that horrible day ever came where I would need their services, that it wouldn't be the nightmare I had thought, put my mind at ease. Jeffrey's explanation of the care they take to preserve my flooring while making repairs was very reassuring. The person who set up the appointment was also very thorough in asking questions to determine what the issue might be and which serviceman to send. Since I don't have a basement or crawl space I never thought I could have foundation problems. I was wrong but luckily I do not have any at this time and thanks to Jeffrey I am knowledgeable about what to look for in order to catch problems in their early stage when it is easiest and cheapest to fix. I would definitely recommend this company and suggest you ask for Jeffrey Traub to come to your house.
- 5/
- 5/
- 5/
- 5/
- 5/
Called them and got an inspection same day. The crew got it fixed within two weeks of my initial call. The guys (gary and Mathias) were…
Called them and got an inspection same day. The crew got it fixed within two weeks of my initial call. The guys (gary and Mathias) were great as well and very professional. I would use again in a heartbeat.
- 5/
- 5/
- 5/
- 5/
- 5/
Amazing work very professional.
Amazing work very professional.
- 5/
- 5/
- 5/
- 5/
- 5/
The team with team leader Daniel , called in advance talked w me about what they were planning to do n even planned ahead for what the job…
The team with team leader Daniel , called in advance talked w me about what they were planning to do n even planned ahead for what the job required. They came he greeted me n then they went to work. His team of Travis n Dominque got the work done n gave me a high quality job. They took away the trash n really policed the area for sharp items that could puncture my tires. My overall experience w Tarheel Basewent far exceeded my expectations, great having them here.
- 5/
- 5/
- 5/
- 5/
- 5/
Jess and Brad showed up on time even gave me a call before they arrived. They thoroughly explained the repair procedure and got right to it!…
Jess and Brad showed up on time even gave me a call before they arrived. They thoroughly explained the repair procedure and got right to it! They fix the issue cleaned up after themselves and we’re very courteous.
- 5/
- 5/
- 5/
- 5/
- 5/
Spoke with Jay Yount in Winston Salem, he gave us a very thorough evaluation of the areas of concern in our home. While we did not go with…
Spoke with Jay Yount in Winston Salem, he gave us a very thorough evaluation of the areas of concern in our home. While we did not go with Tar Heel basement it had nothing to do with the service we were given and will use them in the future for our basement needs
- 5/
- 5/
- 5/
- 5/
- 5/
Josiah, the foreman, and his fellow colleagues, Gustavo and Rodrigo, did an excellent job in transforming our crawlspace from a dark,…
Josiah, the foreman, and his fellow colleagues, Gustavo and Rodrigo, did an excellent job in transforming our crawlspace from a dark, dirty and damp space, into a space I no longer will be afraid or worried to go into if the need arises.They were all three very friendly and polite! If one could recommend a business because of it’s employees I definitely would do so. They went out of their way to do a good job and treat 2 old ladieswith respect and kindness. (They also took junk away from under the house that had been there for over 50 years!)It was also Rodrigo’s birthday and he even let us sing Happy Birthday to him!I would recommend this company gor crawlspace work if anyone should ask me especially because of it’s workers!
- 5/
- 5/
- 5/
- 5/
- 5/
David and Nestor were both very professional, tidy and a pleasure to work with. Looking forward to not worrying about my crawlspace…
David and Nestor were both very professional, tidy and a pleasure to work with. Looking forward to not worrying about my crawlspace anymore!
- 5/
- 5/
- 5/
- 5/
- 5/
I went with Tarheel Basement Systems to have my crawlspace encapsulated. I liked the Sean Madden gave but I have to admit the follow up was …
I went with Tarheel Basement Systems to have my crawlspace encapsulated. I liked the Sean Madden gave but I have to admit the follow up was spotty. I was given dates work would be done but I had to call to find out exact times. I expected a little more communication but, in the end, Tarheel showed up when they said they would, and they did the work they promised. Macai and Fred did a great job encapsulating the crawlspace. I'm pretty picky and I went down and inspected things myself. There is no way I could have done a good a job as they did. The work these guys do is grueling in unsavory conditions. I had a small issue with the crawlspace door and dehumidifier pump, but both were fixed in short order. In the end I'm happy with how things turned out and I would recommend Tarheel to anyone looking to get their crawlspace encapsulated.
- 5/
- 5/
- 5/
- 5/
- 5/
Jess and Josiah came out to lift some sunken concrete and fill some voids that developed under my garage and slab. They did an awesome job! …
Jess and Josiah came out to lift some sunken concrete and fill some voids that developed under my garage and slab. They did an awesome job! Everything looks great and I feel much better about how stable everything is.
- 5/
- 5/
- 5/
- 5/
- 5/
Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an …
Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an honest and good company that stands behind their work and always seeks to please the customer and put them first.
- 5/
- 5/
- 5/
- 5/
- 5/
Nice Gentleman, Ken, Gerry, James P, Malik
Nice Gentleman, Ken, Gerry, James P, Malik
- 5/
- 5/
- 5/
- 5/
- 5/
I had just purchased a property and needed work on the crawlspace. Pete came out and did the initial inspection and explained everything…
I had just purchased a property and needed work on the crawlspace. Pete came out and did the initial inspection and explained everything thoroughly. We scheduled our service and then Ray W, Justin U, Greg H, and Eduardo Z came to do work and were extremely professional. At the end Ray walked me through everything they had done for an overall great experience!
- 5/
- 5/
- 5/
- 5/
- 5/
It was a good experience. The representative who came first was knowledgeable and thorough and understood the problem the workmen were fast …
It was a good experience. The representative who came first was knowledgeable and thorough and understood the problem the workmen were fast and took care of the problem neatly . I’m very pleased with the result and the price.
- 5/
- 5/
- 5/
- 5/
- 5/
This company did a great job. The team of Matthew Mounts, Stephen Farrington, and Mathias Limas are great workers. They are very nice and …
This company did a great job. The team of Matthew Mounts, Stephen Farrington, and Mathias Limas are great workers. They are very nice and extremely efficient.
- 5/
- 5/
- 5/
- 5/
- 5/
From the start of the initial estimate Tarheel was easy to work with. Ian and Daniel were the two guys who came to work on my crawl space…
From the start of the initial estimate Tarheel was easy to work with. Ian and Daniel were the two guys who came to work on my crawl space and they were amazing. They both went above and beyond in what they had to do and went as far as helping with things that wasn’t their responsibility. I would recommend Tarheel to anyone.
- 5/
- 5/
- 5/
- 5/
- 5/
Josiah, Gustavo and Rodrigo did an outstanding job at our house. Very nice polite, professional young men. Talked us through everything…
Josiah, Gustavo and Rodrigo did an outstanding job at our house. Very nice polite, professional young men. Talked us through everything they were doing and always took time to answer questions we had. Cleaned up very well and left project looking great. Would recommend to anyone needing their house lifted.
- 5/
- 5/
- 5/
- 5/
- 5/
I had a sump pump installed by Josue and Dom who were both very professional and courteous. I was called ahead of time and upon arrival…
I had a sump pump installed by Josue and Dom who were both very professional and courteous. I was called ahead of time and upon arrival everything was explained in detail. They did a great job ensuring the pipe and drain looked nice and everything was returned as they found it. Josue showed me photos at completion of the job and answered all of my questions.
- 5/
- 5/
- 5/
- 5/
- 5/
JONATHAN, Brandoni,Givanni,did a wonderful job.I rate them 100 percent on their work performance
JONATHAN, Brandoni,Givanni,did a wonderful job.I rate them 100 percent on their work performance
- 5/
- 5/
- 5/
- 5/
- 5/
First I met with Jeff about Crawlspace encapsulation. He discovered 2 rotten floor Joice. Replacement of those as well as encapsulation…
First I met with Jeff about Crawlspace encapsulation. He discovered 2 rotten floor Joice. Replacement of those as well as encapsulation was very reasonable. They sent out Andy and Elijah who were very efficient and considerate. The other half of the space was an open basement area. The main front wall was so wet mortar was easing out. Jeff recommended a french drain with a pump. Edward and Jeremy were not only respectful but explained every step . Thank you Tarheel Basement Crew !!
- 5/
- 5/
- 5/
- 5/
- 5/
Brian and John was so professional, crawl space looks so much better, and they cleaned up their scrap. I'm anxious for a damp free crawl…
Brian and John was so professional, crawl space looks so much better, and they cleaned up their scrap. I'm anxious for a damp free crawl space. Robert and Steven, James and Brandon all did a very good job with the basement waterproofing. Everything looks so good and they cleaned their scrap too. Can't wait for a damp free basement. Seth Brown, the inspector that gave us the quote was very nice too. I recommend Tar Heel Basement to anybody. Their staff is great.
- 5/
- 5/
- 5/
- 5/
- 5/
So I spent a LOT of money to ensure my crawl space was properly protected and encapsulated. I had both Charles and DJ who worked non stop…
So I spent a LOT of money to ensure my crawl space was properly protected and encapsulated. I had both Charles and DJ who worked non stop to complete the entire job within a day. They did an excellent job and helped me inspect the crawl space myself (yes I crawled around, sheesh!) These guys were hard working, thoughtful and diligent! I am pleased with the thoroughness of their work. I also passed the City inspection without issue. Thank you Charles and DJ!!
- 5/
- 5/
- 5/
- 5/
- 5/
The installation team was terrific to work with. Juan, the leader of the team, was exceptionally professional and very informative…
The installation team was terrific to work with. Juan, the leader of the team, was exceptionally professional and very informative throughout the process. Alex and Hayden were also very professional and upbeat – very dedicated to ensuring the job was done to the high level of the Tar Heel expectation. Nice work gents!
- 5/
- 5/
- 5/
- 5/
- 5/
David P. and Mathias replaced the foundation pillars in my basement. They were professional, experienced, and patient in their work. I felt …
David P. and Mathias replaced the foundation pillars in my basement. They were professional, experienced, and patient in their work. I felt like they treated my home as they would their own, and they wanted to be sure that I understood and was comfortable with all work performed. I would highly recommend Tar Heel Basement Systems to others.
- 5/
- 5/
- 5/
- 5/
- 5/
The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked…
The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked very efficiently and did it with a smile.Thanks L. Washington
- 5/
- 5/
- 5/
- 5/
- 5/
Tim was great at educating me on everything! I did not feel pressured to make a commitment on the spot, we both worked with each others…
Tim was great at educating me on everything! I did not feel pressured to make a commitment on the spot, we both worked with each others schedules to make this appointment work.
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob C., Terrence A., and Bryson D. worked hard in a very tight space. They kept us informed and finished on time.
Jacob C., Terrence A., and Bryson D. worked hard in a very tight space. They kept us informed and finished on time.
- 5/
- 5/
- 5/
- 5/
- 5/
Jess W and Zach B did an amazing job on my driveway. They explained the process and eased my concerns. I highly recommend them and will use …
Jess W and Zach B did an amazing job on my driveway. They explained the process and eased my concerns. I highly recommend them and will use them in the future.
- 5/
- 5/
- 5/
- 5/
- 5/
I used Tar Heel Basement Systems due to excellent service previously provided in two other homes in another city and the Raleigh branch did …
I used Tar Heel Basement Systems due to excellent service previously provided in two other homes in another city and the Raleigh branch did not disappoint from the consultation provided by Brian, the coordination from Ryan and the excellent service from Evan, Onyx and Derrick. The service crew was very courteous, polite and professional and their ethical behavior produced outstanding results.
- 5/
- 5/
- 5/
- 5/
- 5/
This company did a crawlspace encapsulation for us. The work is top notch and it only took 3 days. Everything was thoroughly explained to…
This company did a crawlspace encapsulation for us. The work is top notch and it only took 3 days. Everything was thoroughly explained to us. This company takes care of everything including debris removal, electrical outlet installation, and sump pump installation. Brian C and John C worked on our house and did a fantastic job. Thanks.
- 5/
- 5/
- 5/
- 5/
- 5/
John, Austin, and Chris did a great job reworking our crawl space and installing drains and a new sump pump. Work was completed on time and …
John, Austin, and Chris did a great job reworking our crawl space and installing drains and a new sump pump. Work was completed on time and on budget.
- 5/
- 5/
- 5/
- 5/
- 5/
Can't say enough good things about Tar Heel Basement and the guys that work for them!! Ken Stephen Michael and Robert worked very hard all …
Can't say enough good things about Tar Heel Basement and the guys that work for them!! Ken Stephen Michael and Robert worked very hard all week long to get the job done and what they accomplished was beyond my expectations I am so thrilled over my seller my basement and my crawl space being secured from any water damage now!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Tar Heel systems did a great job. My Technician's Juan and Alex were very courteous and respectful. Definitely displayed attention to…
Tar Heel systems did a great job. My Technician's Juan and Alex were very courteous and respectful. Definitely displayed attention to detail to assure me that the job was done well. I'd certainly recommend this business to my friends.
- 5/
- 5/
- 5/
- 5/
- 5/
Cameron and Mekhi did a great job of installing a crawl drain and sump pump. They arrived on time, worked diligently, and completed the…
Cameron and Mekhi did a great job of installing a crawl drain and sump pump. They arrived on time, worked diligently, and completed the job sooner than was expected. All the while they answered my questions and provided a complete walk (crawl) through at the end. They were courteous and tried very hard to be sure I was pleased with the work. Excellent work by both of them!
- 5/
- 5/
- 5/
- 5/
- 5/
Jess W, and Zach B. Did an excellent job on a somewhat unique issue with the drainage t of my walkway and patio. They were very…
Jess W, and Zach B. Did an excellent job on a somewhat unique issue with the drainage t of my walkway and patio. They were very professional and explained the procedure thoroughly. I felt comfortable with them at home.
- 5/
- 5/
- 5/
- 5/
- 5/
Ian and Justin were excellent. Very helpful fast and thorough. I would recommend this service to anyone
Ian and Justin were excellent. Very helpful fast and thorough. I would recommend this service to anyone
- 5/
- 5/
- 5/
- 5/
- 5/
Charles, Steph, and Chris did a great job on my crawlspace encapsulation. Really appreciate the excellent service and communication!
Charles, Steph, and Chris did a great job on my crawlspace encapsulation. Really appreciate the excellent service and communication!
- 5/
- 5/
- 5/
- 5/
- 5/
Got a quote today by Tim and he was fabulous. Gave great detail about what needed to be done. Very professional and friendly.
Got a quote today by Tim and he was fabulous. Gave great detail about what needed to be done. Very professional and friendly.
- 5/
- 5/
- 5/
- 5/
- 5/
Ian, Justin and Tanner got my extremely disgusting crawlspace in good order in only three days! I have worked with many contractors in…
Ian, Justin and Tanner got my extremely disgusting crawlspace in good order in only three days! I have worked with many contractors in Wilmington over the years–here's what made this experience remarkable: they showed up every day and worked all day, and they were very friendly and communicative throughout. The date I was given for this back in October was the date they showed up. No delays, and once they started, they saw it through to the end. I'm very happy with tarheel basement systems and I'm glad I chose them.
- 5/
- 5/
- 5/
- 5/
- 5/
JAMES JOSH AND JACK WERE GREAT! Highly recommended!
JAMES JOSH AND JACK WERE GREAT! Highly recommended!
- 5/
- 5/
- 5/
- 5/
- 5/
Ian and Shyhine did a great job. They were timely, professional, knowledgeable, and friendly as well. Highly recommended!!!
Ian and Shyhine did a great job. They were timely, professional, knowledgeable, and friendly as well. Highly recommended!!!
- 5/
- 5/
- 5/
- 5/
- 5/
Josue “Daniel” Morales and Tito Chahine just completed installation in our crawlspace of a commercial grade dehumidifier. They were very…
Josue “Daniel” Morales and Tito Chahine just completed installation in our crawlspace of a commercial grade dehumidifier. They were very responsive to our questions and impressed us as highly informed. Their skills were evident in the finished project. True professionals with wonderful personalities. Excellent company ambassadors…
- 5/
- 5/
- 5/
- 5/
- 5/
Gerrit, Justin, and Cameron were a pleasure to have out working on our house.They were prompt and thorough. I would highly recommend them.
Gerrit, Justin, and Cameron were a pleasure to have out working on our house.They were prompt and thorough. I would highly recommend them.
- 5/
- 5/
- 5/
- 5/
- 5/
We had an incredible first experience with Tarheel Basement Systems, specifically with Tim Martin. Tim was friendly, efficient, and honest…
We had an incredible first experience with Tarheel Basement Systems, specifically with Tim Martin. Tim was friendly, efficient, and honest about what our situation was going to look like for us. I would recommend Tarheel Basement Systems to anyone who needs this area of work done.
- 5/
- 5/
- 5/
- 5/
- 5/
Juan and Alex installed insulation in my crawl space and also put a new dehumidifier in the space. They were very i informative with the…
Juan and Alex installed insulation in my crawl space and also put a new dehumidifier in the space. They were very i informative with the process and did a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
Grace H. was a great foreman. She was professional, nice, knowledgeable, courteous and responsive. She kept her team (AJ, Eduardo, Omar,…
Grace H. was a great foreman. She was professional, nice, knowledgeable, courteous and responsive. She kept her team (AJ, Eduardo, Omar, Chris and Zy) on task. She kept me informed every day and stayed true to her word.The work was professional, neat and clean.
- 5/
- 5/
- 5/
- 5/
- 5/
Work at our house was outstanding.Jalynn BrownDominique BunchAlterek SmithAll very professional, on time, nice and polite, dedicated to job….
Work at our house was outstanding.Jalynn BrownDominique BunchAlterek SmithAll very professional, on time, nice and polite, dedicated to job. Would highly recommend to anyone.
- 5/
- 5/
- 5/
- 5/
- 5/
Representative, David Wood, conducted a survey of our crawl space with photos and details of the condition with recommendations and options …
Representative, David Wood, conducted a survey of our crawl space with photos and details of the condition with recommendations and options to correct the issues. David was very professional and with the assistance of Sara Shultz put the plan in action.Today Tarheel Basement completed encapsulation system on our crawl space. Within two hours after the crew left we could feel a difference with the dehumidifier running. The work ethic of Edward, Taylor and Tim was above all expectations. Their work was very organized, clean, and professional. They were willing to answer all questions regarding the system. We would highly recommend Edward, Taylor and Tim with Tarheel Basement System. On time and efficient!Larry and Glenda
- 5/
- 5/
- 5/
- 5/
- 5/
Great work and fast Ian and Nathan were very friendly and kept me informed and explained everything well
Great work and fast Ian and Nathan were very friendly and kept me informed and explained everything well
- 5/
- 5/
- 5/
- 5/
- 5/
I was very pleased with the service that that John, Jr and Brady a performed. John went above and beyond to make sure that I was satisfied. …
I was very pleased with the service that that John, Jr and Brady a performed. John went above and beyond to make sure that I was satisfied. He is a very knowledgeable person and knows what he is doing. I enjoyed talking with him he is a very good people person. If I were to need any more service from this company I would definitely ask for Jr. He made sure that my doors would all latch due to jacking up the floors and made all the necessary adjustments to see that they did so. He did what it took to get the job done right. I wish he had it have been here the first time! Thank you John for a job well done! Ray Johnson
- 5/
- 5/
- 5/
- 5/
- 5/
The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were…
The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were prompt and once they arrived they went straight to work. They unfortunately were working when it was raining and cold. Derrick kept me up to date on their process and provided pictures every day. One important part for me was that they would clean up at the end of the day. I would highly recommend them.
- 5/
- 5/
- 5/
- 5/
- 5/
We were very impressed with Robert Yellico and Joe on our foundation project. They were hard working and very friendly, always informing…
We were very impressed with Robert Yellico and Joe on our foundation project. They were hard working and very friendly, always informing us of what was going on. Complete professionals and good guys!
- 5/
- 5/
- 5/
- 5/
- 5/
The service performed was encapsulation to my home crawl space. This crew Nick Perfetti,Jabril McDougald and Grace Holderby are a great…
The service performed was encapsulation to my home crawl space. This crew Nick Perfetti,Jabril McDougald and Grace Holderby are a great team and their work is incredible and professionally done and complete.All points of installation was performed as previously discussed.I am 100% satisfied with this project.
- 5/
- 5/
- 5/
- 5/
- 5/
Brian C and John C. worked on our crawlspace project. They were just excellent. All communication was quick and they were very helpful. …
Brian C and John C. worked on our crawlspace project. They were just excellent. All communication was quick and they were very helpful. We are so happy that TarHeel Basement Systems did the work!
- 5/
- 5/
- 5/
- 5/
- 5/
John, the Field Inspector; Sarah, the Project Coordinator; and Tom and Tyler, the Installation Technicians, were all simply outstanding in…
John, the Field Inspector; Sarah, the Project Coordinator; and Tom and Tyler, the Installation Technicians, were all simply outstanding in their professional knowledge, skills, and expertise. Their communication was flawless in keeping me informed about the schedule and all details of the process.To find cracks in the floors of one’s home is a very unnerving experience, but to find such responsive and excellent professionals to successfully repair the situation leaves one completely reassured that the serious issues have been completely resolved.From the initial inquiry to the completion of the project, my experience is that Tar Heel Basement Systems is simply the Best in the Business in terms of total customer satisfaction and service. I could not recommend them more highly.
- 5/
- 5/
- 5/
- 5/
- 5/
Great experience! Both Ian and Daniel installed my Aquastop Gutter System. They arrived on time, very professional, kept me posted on the …
Great experience! Both Ian and Daniel installed my Aquastop Gutter System. They arrived on time, very professional, kept me posted on the daily progress and what it entailed. They completed the project as scheduled and cleaned up afterwards, I would recommend this to anyone with water penetrating problems. Thanks Ian and Daniel!
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob did an excellent job & kept my mom informed during the whole process. Although it was very pricy, it was well worth the money saved…
Jacob did an excellent job & kept my mom informed during the whole process. Although it was very pricy, it was well worth the money saved on the electricity & fixed water issues under the crawl space.
- 5/
- 5/
- 5/
- 5/
- 5/
James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and…
James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and the quality of their work was impressive. They took the time to give us a thorough walkthrough of their process and the completed installation, answering all our questions with professionalism and clarity. Highly recommend this team!
