Skip to Main Content
THBS crew installing interior drainage in basement

Basement Waterproofing

Leaking and flooding basements can be a headache and lead to major home repairs. Don't risk it - protect your home.

Get Your Free Estimate

Many homes in North Carolina and other areas in the southern United States are built without basements for a variety of reasons including inhospitable soil. However, if you do have a basement that is below grade or at least partially underground, it’s important to be aware of its condition. Have you noticed any water damage or musty odors in your basement? Do you see signs of leaking, cracking walls? These problems are common as well as dangerous for your home and your family. Having a reliable waterproofing system in place will help protect and restore your home’s health and safety.


The Causes of a Wet Basement

There are several reasons why you’ve got a wet basement on your hands, but one main culprit has to do with the ground your home was built on.

Crawl spaces and basements are well known for being damp, dank spaces. Even when your home has no groundwater flooding issues and has perfect plumbing, the spaces can be plagued by moisture issues. One major culprit for humidity in your home is a phenomenon called the “stack effect“.

The stack effect refers to the process in which hot air leaves the home through your attic and upper levels. As it does, a vacuum is created below, and new air is pulled upwards through the basement, crawl space, and lower levels.

READ MORE ABOUT THE STACK EFFECT >

A large hole had to be dug in the ground to make room for your house. After the foundation floor and walls were built, some of the excavated soil was replaced or “backfilled” to fill the gap between the walls and the existing earth. This soil is loose, fluffy, not as dense or tightly packed as undisturbed soil, and it tends to absorb more water. When water collects in the soil immediately surrounding the house, it creates a “clay bowl” and puts pressure on the walls, which leads to cracks and leaking water.

When the soil around your foundation becomes wet, it expands and puts pressure on the walls. This constant force exerted on the walls is known as hydrostatic pressure. When this force becomes more than the walls can handle, they will begin to crack and bow inwards. This affects the structural integrity of the walls. Water also will then work its way through any opening available, including cracks and openings around pipes or windows.
 

Mother Nature can be unpredictable, and North Carolina experiences its share of wild weather. Heavy rainstorms can dump a lot of water on the ground, and hurricanes bring floodwaters with nowhere to go. This water can then find its way inside through saturated soil and wall cracks.

A footing drain was installed outside the foundation walls of your home during its construction to help keep water away. But this drain can easily clog and allow water to collect by the walls. Preventing this is difficult, and so is cleaning and flushing the drains.

Clogged or above-ground exterior drainage pipes could allow water to puddle next to the home and find its way inside any cracks in the walls. It’s a good idea to place these lines in the ground and direct them far away from your house to prevent draining water from leaking inside. But you also need to make sure these lines are doing their job. If they crack, collapse, or clog, you could end up with water in your basement.

Sump pumps are needed to keep water out of the basement. Many systems installed in the floor have metal basins, lids that rest on top of the basin, and openings for discharge pipes. Some may not have lids at all. These are ineffective systems that will only cause more problems. Metal basins can easily rust and corrode, and partial or missing lids allow water to evaporate back into or flood the basement. This leads to unpleasant odors, moisture and other water issues that defeat the purpose of the sump pump in the first place. Debris and other items also can easily fall into the system and damage the pump if the sump pit is not completely covered. 

Award-Winning Service

Groundworks, LLC BBB Business Review
  • 5/
  • 5/
  • 5/
  • 5/
  • 5/

Zach Wallace was the inspector that came out to do my yearly maintenance. He was absolutely phenomenal, and reaffirms why I choose Tar…

Zach Wallace was the inspector that came out to do my yearly maintenance. He was absolutely phenomenal, and reaffirms why I choose Tar Heel basement and am able to have peace of mind and put my trust in this company. He was prompt, transparent, and thorough with his inspection, as well as being patient, friendly, and very professional. He sat down and explained everything he found, what he would recommend, and made me feel that he did have my best interest at heart and that I was being taken care of, which is rare to find now.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joel did a follow up to some structure support we had done a few years ago. He was a great communicator, very thorough and great to work….

Joel did a follow up to some structure support we had done a few years ago. He was a great communicator, very thorough and great to work. We appreciated his attention to detail and would love to work with him again.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The service was great and the crew was polite and worked at a great place..i recommend Ken, Gerry and James P for your basement needs.

The service was great and the crew was polite and worked at a great place..i recommend Ken, Gerry and James P for your basement needs.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Called them and got an inspection same day. The crew got it fixed within two weeks of my initial call. The guys (gary and Mathias) were…

Called them and got an inspection same day. The crew got it fixed within two weeks of my initial call. The guys (gary and Mathias) were great as well and very professional. I would use again in a heartbeat.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tim was great at educating me on everything! I did not feel pressured to make a commitment on the spot, we both worked with each others…

Tim was great at educating me on everything! I did not feel pressured to make a commitment on the spot, we both worked with each others schedules to make this appointment work.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The team of Donald Jones, James White, and Devon Vereen did an exceptional job with the encapsulation of our crawl space. They explained…

The team of Donald Jones, James White, and Devon Vereen did an exceptional job with the encapsulation of our crawl space. They explained what they were doing, explained what was needed to be done, and worked hard to get it done and clean up after! Highly recommend.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

This morning Supervisor John,Tech Austin,Tech Chris arrived on time ready to work.They got everything together went under the house and got …

This morning Supervisor John,Tech Austin,Tech Chris arrived on time ready to work.They got everything together went under the house and got the job completed.John kept me informed on how the job was going.Great job by all.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I had a sump pump installed by Josue and Dom who were both very professional and courteous. I was called ahead of time and upon arrival…

I had a sump pump installed by Josue and Dom who were both very professional and courteous. I was called ahead of time and upon arrival everything was explained in detail. They did a great job ensuring the pipe and drain looked nice and everything was returned as they found it. Josue showed me photos at completion of the job and answered all of my questions.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Excellent service from start to finish. Michael did an awesome job on the front end diagnosing what was needed and Jalynn and his crew…

Excellent service from start to finish. Michael did an awesome job on the front end diagnosing what was needed and Jalynn and his crew were did a great job making the repairs. I cannot say enough good things about the whole experience.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a…

Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a great job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Brandon Cross was very precise & knowledgeable in the encapsulation services to be provided. The crew was friendly, professional and…

Brandon Cross was very precise & knowledgeable in the encapsulation services to be provided. The crew was friendly, professional and answered any questions that I asked. The county inspector stated that it was so clean & was encapsulated properly that we could eat dinner there or even bring a pillow and sleep there. Thank you so much TarHeel Basement System. I would highly recommend them.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I had a great experience with Tarheel Basement Systems who performed concrete lifting and stabilization on my driveway. Roswin and Justin…

I had a great experience with Tarheel Basement Systems who performed concrete lifting and stabilization on my driveway. Roswin and Justin were good communicators, very professional and very tidy. I highly recommend this outfit.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

My installers did an amazing job. They were punctual, neat, organized, and didn't leave until every last detail was finished. Their names…

My installers did an amazing job. They were punctual, neat, organized, and didn't leave until every last detail was finished. Their names were Ken, Stephen, David K and Dalton. I am so pleased with my new basement system!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Austin, John, and Chris were extremely professional, communicated very well, and did great work from what I can tell. Highly recommend…

Austin, John, and Chris were extremely professional, communicated very well, and did great work from what I can tell. Highly recommend this company and crew for anyone in need of crawl space work.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do…

The specific project is floor stabilization with minor lift but that isn't an option so i picked encapsulation instead (which K do intend to gave Tar Heel do, down the line). Jay Yount was great salesperson and Ceritified Field Inspector. Foreman David P and crew mates Ernesto "Nestor" and James C were knowledgeable and efficient, arrived on time and got the job done in two days. Results of the floor stabilization were communicated to me clearly before, during and after the work was performed. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The entire team was very prompt and courteous.They did an excellent job lifting front steps and sidewalk.Thanks to everyone Nathan,Edward…

The entire team was very prompt and courteous.They did an excellent job lifting front steps and sidewalk.Thanks to everyone Nathan,Edward and Tyler. Highly recommend!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Collin was my inspector. He was very helpful with our needs. The sales process was super easy. The install team was great. Stephon kept me…

Collin was my inspector. He was very helpful with our needs. The sales process was super easy. The install team was great. Stephon kept me informed each step of the way. Jorge, Jesus, and Joey were very friendly. They all cleaned up and left the yard tidy. It was a seamless process!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very happy with the work done to stabilize part of our foundation by Tar Heel Basement Systems. Juan S and Alex S were professional,…

Very happy with the work done to stabilize part of our foundation by Tar Heel Basement Systems. Juan S and Alex S were professional, polite and efficient. They reviewed the process with me and kept me updated. They both have strong work ethics and represent the company well.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Gary Hacker Aiden Bennett Michael Mayes Tore out and replaced the foundation crawlspace boards put in supports and floor jack's. What an…

Gary Hacker Aiden Bennett Michael Mayes Tore out and replaced the foundation crawlspace boards put in supports and floor jack's. What an amazing job! Personable kept me informed diligently did their work. Ate lunch in the truck let me know when they were on the way and arrived. Asked me if I had questions. Went over the work they did showed me pictures. Explained. They never said anything bad about the one that previously did 30k worth of work. These young men worked hard under the house all day long. My home is like new again. Can I adopt you young men? I commend you for your work ethic and integrity. I'm so grateful. Thank you. Floors are even my cabinets do not have space between them and the ceiliing. Doors are even. Whoop hoo. They replaced joists and made my house solid forever.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Brian C and John C. worked on our crawlspace project. They were just excellent. All communication was quick and they were very helpful. …

Brian C and John C. worked on our crawlspace project. They were just excellent. All communication was quick and they were very helpful. We are so happy that TarHeel Basement Systems did the work!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

John McGovern met with me on February 5th, on March 24th and 25th my encapsulation was completed. I have never worked with a more…

John McGovern met with me on February 5th, on March 24th and 25th my encapsulation was completed. I have never worked with a more professional, detailed, patient, kind team. John and his installation team are all amazing. The complete team kept me informed step by step until filling completely. They carried themselves with respect and kindness. The area was left very clean and trust me it was a mess. I would recommend them to anyone. If you want the EXCELLENCE, PROFESSIONAL, TOP PERFORMANCE CONTACT JOHN MCGOVERN at TARHEEL BASEMENT SYSTEMS! Thank you to John and his Team for ALL your hard work! The difference in my crawlspace is truly speechless! Sincerely, Dena

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Corey and the lads were fantastic. Very solid work and kept me updated the whole time. Corey and I went through the entire crawlspace at…

Corey and the lads were fantastic. Very solid work and kept me updated the whole time. Corey and I went through the entire crawlspace at the end and he answered all of my questions and explained everything.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Mike Colt Mason and Lee did.a great job an.d we're very professional.

Mike Colt Mason and Lee did.a great job an.d we're very professional.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We are so pleased with the work Brian C. & John C. did on our crawlspace encapsulation. From the first phone call to the estimate visit we…

We are so pleased with the work Brian C. & John C. did on our crawlspace encapsulation. From the first phone call to the estimate visit we couldn't have asked for better, accommodating workers.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Austin, John and the other John did good work and cleaned up afterward. They were polite and easy to talk to. Explained everything before…

Austin, John and the other John did good work and cleaned up afterward. They were polite and easy to talk to. Explained everything before doing the job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Let's just start by saying we are 100% satisfied. We had Bobby, come out and give us a quote that meet our expectations and price range,…

Let's just start by saying we are 100% satisfied. We had Bobby, come out and give us a quote that meet our expectations and price range, and he had his team come out Matthew Mounts and Stephen Farrington and get the job done very professional, and fast work, I would highly recommend this team. Thanks again guys!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I hired Tarheel Basement Systems to do a crawlspace encapsulation on a property that I am renovating and preparing for the market. I could…

I hired Tarheel Basement Systems to do a crawlspace encapsulation on a property that I am renovating and preparing for the market. I could not have been more pleased with their level of professionalism and workmanship. The entire experience was positive, starting with my sales person Nathan Seeley, and including our on-site crew of Jaylan, Daniel and McKai. I would highly recommend this company for foundation and crawlspace work. 👍🏻👍🏻

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Friendly crew of three got the job done in a single day. Clearly explained the process and documented their work with photos. They were…

Friendly crew of three got the job done in a single day. Clearly explained the process and documented their work with photos. They were the most costly of the 3 contractors I got estimates from, but I appreciated their professionalism and the quality of products used.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tarheel Basement was on location within 48 hours of our Web inquiry. Tarheel Basement showed up within two weeks and installed a sump pump…

Tarheel Basement was on location within 48 hours of our Web inquiry. Tarheel Basement showed up within two weeks and installed a sump pump in our crawlspace and two jacks on our main beam. Crews were professional and kept a clean work area during their two days at our residence. David P, James C, and Michael J all took time and discussed the entire process with my wife and myself. I highly recommend Tarheel Basements for all your basement and crawlspace needs.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The guys just wrapped up at my house today. Tylor, Andrew and Stephen did a great job. They were prompt, communicated well and were happy…

The guys just wrapped up at my house today. Tylor, Andrew and Stephen did a great job. They were prompt, communicated well and were happy to answer all of my questions. Corey was quick to come out and get a plan of action, which was much appreciated. With remodeling my home I’ve found it’s rare to have a great crew that executes as planned, arrives when scheduled, and leaves things cleaner than when they started. Tar Heel has just that. As a whole they have been a pleasure to work with and I have no complaints. Excited to have peace of mind when it comes to my basement.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I am very pleased with the service received from Tar Hill Basement and the outstanding job done by Service Tech Josh Lichtenberger. I was…

I am very pleased with the service received from Tar Hill Basement and the outstanding job done by Service Tech Josh Lichtenberger. I was very pleased with this young man's professionalism, ability and customer care. He very efficiently diagnosed the problems with my sump pump and dehumidifier. He then proceeded to clean and replace/update or repair old or worn out parts. I asked a trillion questions and he very patiently explained to me my system(s) and how they worked. His commitment to go the extra mile is much appreciated. I highly recommended the company, the equipment and the service tech.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Grace H. was a great foreman. She was professional, nice, knowledgeable, courteous and responsive. She kept her team (AJ, Eduardo, Omar,…

Grace H. was a great foreman. She was professional, nice, knowledgeable, courteous and responsive. She kept her team (AJ, Eduardo, Omar, Chris and Zy) on task. She kept me informed every day and stayed true to her word.The work was professional, neat and clean.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Matthew Mounts and John Snow were our Tarheel Basement Specialists. They were prompt and professional and kept us updated on the steps of…

Matthew Mounts and John Snow were our Tarheel Basement Specialists. They were prompt and professional and kept us updated on the steps of the process throughout. We appreciated their professionalism. They were great to work with.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I was very pleased with the service that that John, Jr and Brady a performed. John went above and beyond to make sure that I was satisfied. …

I was very pleased with the service that that John, Jr and Brady a performed. John went above and beyond to make sure that I was satisfied. He is a very knowledgeable person and knows what he is doing. I enjoyed talking with him he is a very good people person. If I were to need any more service from this company I would definitely ask for Jr. He made sure that my doors would all latch due to jacking up the floors and made all the necessary adjustments to see that they did so. He did what it took to get the job done right. I wish he had it have been here the first time! Thank you John for a job well done! Ray Johnson

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joel was here at my home on 5-9-2026 he was one of the best as he explain everything so that we understood very well .very perlite.

Joel was here at my home on 5-9-2026 he was one of the best as he explain everything so that we understood very well .very perlite.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

David P, James C and Tyler F were nothing shy of amazing! David runs a top notch crew, showing up and working diligently, with thorough…

David P, James C and Tyler F were nothing shy of amazing! David runs a top notch crew, showing up and working diligently, with thorough communication! A job well done and would highly recommend to anyone needing foundation support services and crawlspace attention!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The crawl space looks great. No more dirty plastic to deal with. The crew that did out job was amazing. Wish I know their names, (my…

The crawl space looks great. No more dirty plastic to deal with. The crew that did out job was amazing. Wish I know their names, (my husband was dealing with the guys). We couldn't be more pleased with the Ground works company and staff. Wish we had done the work earlier. Thanks for a great job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

TarHeel Basement Systems is your go to for crawlspace issues and foundation repairs. From ordering the free inspection all the way through…

TarHeel Basement Systems is your go to for crawlspace issues and foundation repairs. From ordering the free inspection all the way through the end of the job my experience was smooth. Their communication was on point and if I ever had questions throughout the process I was able to call and get piece of mind. They worked around my schedule and I even had to push back my install date for personal reasons, they worked with me through it all, no questions asked. Rob Philips was the inspector and gave me a very detailed report of what was going on and talked me through the best solutions. The job site crew, Ian A., Ian B., Ethan, and Justin were very efficient and personable. I couldn’t have asked for a better experience. They made a stressful situation for me and my family very smooth and I’m thankful for their work!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very pleased with the work that was completed in our crawlspace and John, Austin, & Chris were very professional, kind, and did an amazing…

Very pleased with the work that was completed in our crawlspace and John, Austin, & Chris were very professional, kind, and did an amazing job! Thank you!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I highly recommend Tarheel Basements…I live out of state and purchased a 105 year old house that needed foundation work and crawlspace…

I highly recommend Tarheel Basements…I live out of state and purchased a 105 year old house that needed foundation work and crawlspace encapsulation. Dave Brerecton was my first contact and guided me through the entire project. He was fantastic to work with. Between Dave, Billy NoyolaCisneros, and Adam Canter and their amazing crews, I now have a house that will last another 100 years. Professional, knowledgeable, trustworthy, tidy, and just plain good people is how I would describe them all. Thank you for a job well done! P. Guyer Georgia

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Exceptional professionalism from start to finish. Bottom Line Up Front (BLUF)…call them first, then don’t waste time on anyone else. I’ve…

Exceptional professionalism from start to finish. Bottom Line Up Front (BLUF)…call them first, then don’t waste time on anyone else. I’ve been a medical professional for almost 30 years. As such, I’ve gained a clear understanding of what it takes to make a client feel comfortable with the services that you are providing. Things like: forthrightness; clear and frequent explanations of plans; timely delivery of a service that is consistent with said plans; attention to detail; and what is sometimes most important – a team that is able deliver the service in a personable manner. I got all of that. Every interaction that I had, beginning with Who got first? the initial inspection and plan creation by Steele W. through the subsequently install and project completion by the crew consisting of Cameron S., Ian B., Justin H., and Gerritt T., demonstrated the superior quality standards maintained by TARHEEL BASEMENT SYSTEMS. If you have a crawl space, and a desire to create the healthiest possible environment for you and your family, then you should let this team come convert it into, a moisture managed, mold resistant, value enhanced, space in which you can crawl.

Howard humphries jr

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very well satisfied with encapsulation. Austin, Justin, and Taeveon worked hard the whole time. They also made sure we were satisfied until …

Very well satisfied with encapsulation. Austin, Justin, and Taeveon worked hard the whole time. They also made sure we were satisfied until the job was complete. We'll recommend Tarheel basement systems to anyone looking for future home repairs.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Great company. From the first call everything went like clockwork! We were very happy with the result and would not hesitate to use them…

Great company. From the first call everything went like clockwork! We were very happy with the result and would not hesitate to use them again for other projects or to recommend them to others. Brian promptly came out for the estimate and he was very professional and helpful by answering all our questions clearly. Juan and Alex who did the work were professional and excellent….they did a great job. We also felt that the price was very fair.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Juan, Alex, and Hayden did an excellent job. They were timely, professional and courteous.

Juan, Alex, and Hayden did an excellent job. They were timely, professional and courteous.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

They did a great job would recommend to anyone

They did a great job would recommend to anyone

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jalynn Brown ensured great communication during the process. He and his crew, Trenton Evans and Jahi Atkinson, did a great job.

Jalynn Brown ensured great communication during the process. He and his crew, Trenton Evans and Jahi Atkinson, did a great job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jess and Zach did a great job. Fixed my sidewalk and were professional through the whole process.

Jess and Zach did a great job. Fixed my sidewalk and were professional through the whole process.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tar Heel basement systems goes over and beyond their obligations to satisfy their customers even several years past. They came out and…

Tar Heel basement systems goes over and beyond their obligations to satisfy their customers even several years past. They came out and retaped some of the seams in the vapor barrier and cleaned the barrier where some water had pooled. I highly recommend them and their service technician (Jacob ) went over and beyond his duties to satisfy me as a customer. He readjusted my dehumidifier to the proper settings. Get them to help you! You won’t regret it! Superior service!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Cameron S, Ethen S and Garrett Y were very helpful and knowledgeable about the process. The work ethic and friendliness is wonderful to…

Cameron S, Ethen S and Garrett Y were very helpful and knowledgeable about the process. The work ethic and friendliness is wonderful to see from this crew. Paul Pivik

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very pleased with process from inspection with Steele and the actual work done by John, Chris and Taylor. They were every professional and…

Very pleased with process from inspection with Steele and the actual work done by John, Chris and Taylor. They were every professional and did quality work especially considering the limited space underneath our house. They explained everything as they went along felt very informed as to what was being done to fix our floors.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Great job by Austin Moody, Jesus Villagomes and John Noyola. We had the crawl space encapsulated. Very professional team.

Great job by Austin Moody, Jesus Villagomes and John Noyola. We had the crawl space encapsulated. Very professional team.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

If you need foundation work done, do yourself a favor and request Jay Yount at Tar Heel Basements. I had several companies come out, and…

If you need foundation work done, do yourself a favor and request Jay Yount at Tar Heel Basements. I had several companies come out, and Jay was the only one who approached my sagging floor issues with real expertise and a no-nonsense attitude. He spent hours carefully analyzing the problem and provided an honest, straightforward assessment with zero pressure. It's clear he takes pride in his work and values doing things the right way. More companies need people like Jay, and if his management is smart, they'll make sure he's moving up.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

It was great!! From the assessment to the finished product Austin L is an amazing communicator and my 88 year old mom adored him if I…

It was great!! From the assessment to the finished product Austin L is an amazing communicator and my 88 year old mom adored him if I didn’t know would have not guessed he was in training He’s ready Take it from someone who spent 35 years in corporate Mike Z ( great trainer obviously)and Lee (wing man 😂) where great as well Friendly easy to be with Love the conversation and information Highly recommended Crawl encapsulation 🤗

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Justin Vandergriff Gregory Hicks did a tremendous job installing my Sump pump, explaining what I should expect, and returning the next day…

Justin Vandergriff Gregory Hicks did a tremendous job installing my Sump pump, explaining what I should expect, and returning the next day to show me what they actually did. They both deserve 5 Star rating.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I contracted with Tarheel Basement Systems to place a drain system in my basement which has been damp and gross for years. Robbie, Terrence,…

I contracted with Tarheel Basement Systems to place a drain system in my basement which has been damp and gross for years. Robbie, Terrence, and Keaton were prompt, courteous, and efficient. Robbie explained the system in a way that I understood. After they were done they cleaned up thoroughly. The process from start to finish was well-managed and there were no hidden charges or pressure for add-ons.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Our crawl space is beautiful. House is much warmer now. Crew was very professional, hard working, friendly, and knowledgeable about our…

Our crawl space is beautiful. House is much warmer now. Crew was very professional, hard working, friendly, and knowledgeable about our needs. They deserve 5 gold stars or more. Thank you very much for an exceptional job well done. Would recommend to everyone if they want a job done right the first time.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

They did great job leveling a driveway concrete slab that had dropped about 3". They arrived on time and cleaned up the area so it looked…

They did great job leveling a driveway concrete slab that had dropped about 3". They arrived on time and cleaned up the area so it looked like they'd never been here.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We needed foundation stabilization. Tae S., Sam P., and Austin L. were super workers, polite, thorough and prompt…great crew!

We needed foundation stabilization. Tae S., Sam P., and Austin L. were super workers, polite, thorough and prompt…great crew!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Having Tar Heel Basement has made a world of difference to the stability of my home. Jonny Peters our Certified Field Inspector took his…

Having Tar Heel Basement has made a world of difference to the stability of my home. Jonny Peters our Certified Field Inspector took his time reviewing all of his findings with me. He was detailed and answered all of my questions.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Awesome job from the first sit down with Nathan, honest and open, answered all our questions and then some days after, over the phone. Ray…

Awesome job from the first sit down with Nathan, honest and open, answered all our questions and then some days after, over the phone. Ray & Greg came out to do the work, man great workers and great guys, personable and reliable, did an awesome job. We were very pleased with Greg and Ray, and Nathan sitting down with us in the beginning . Thank you Tar Heel and all you guys Linda & Dwayne Miller Pictures attached: 400 square foot bedroom after TarHeel was done, we're putting flooring back down.. 2nd picture, the dehumidifier, the rap under the 🏠 house

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Absolutely a great experience and totally seamless. From inspection, to customer contact and scheduling, to installation, all from a top…

Absolutely a great experience and totally seamless. From inspection, to customer contact and scheduling, to installation, all from a top rated professional team. My installers, Mike J and Aaron F., could not have been more friendly and kept me informed everyday of arrival times and work completed for that day. They answered any questions I had and provided additional information I hadn't even thought of. All work was completed with clean up on time as scheduled. Thank you TarHeel Basements team for your A-1 service!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Juan and Alex provided exceptional service as they repaired my driveway. They were very courteous and kind, going the extra mile to explain …

Juan and Alex provided exceptional service as they repaired my driveway. They were very courteous and kind, going the extra mile to explain and show their progress as they worked.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked…

The Tar Heel crew Nick, Austin and JaVonna proved that being professional and providing great customer service still exist. They worked very efficiently and did it with a smile.Thanks L. Washington

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

John Boy & James were great to work with. They kept me up to date through the entire process and kept the area clean. The company in…

John Boy & James were great to work with. They kept me up to date through the entire process and kept the area clean. The company in general is 100% great to work with. I recommend them!!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The 3 guys who worked at my house were amazing. Gary Hacker has the best skills of any worker I"ve ever encountered. Ben Palmer and Axel…

The 3 guys who worked at my house were amazing. Gary Hacker has the best skills of any worker I"ve ever encountered. Ben Palmer and Axel Perez were also awesome. I will recommend Tar Heel Basement to everyone. I am 67 and the work that Gary Hacker, Ben, and Axel did on my floors will out last me by years. If I could adopt all 3 of them I would.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Definitely loved working with these guys to even out our concrete padding for our hot tub. Pricing was very straight forward, very easy…

Definitely loved working with these guys to even out our concrete padding for our hot tub. Pricing was very straight forward, very easy process from beginning to end. Ben, Juan S, and Alex S did a fantastic and quick job for us and if needed, looking forward to working with them again!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Joel did a very thorough inspection of our home top to bottom. I am grateful for the amount of time he spent with me sharing a very…

Joel did a very thorough inspection of our home top to bottom. I am grateful for the amount of time he spent with me sharing a very complete set of pictures he took. His explanation of the TBS inspection process and results was excellent. He made sure I understood what we were looking at as we reviewed each picture he took. My questions were well answered. Thank you, Joel!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

The crew from Tarheel were professional in every way. Justin, Demarte, and Harry worked long hours to get the job done and done correctly. …

The crew from Tarheel were professional in every way. Justin, Demarte, and Harry worked long hours to get the job done and done correctly. As with most older homes, all the little issues that popped up were dealt with in a timely and efficient manner. Justin explained everything they were doing and sent pictures of all of it. Great job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Today, Tar Heel Basement Systems raised and stabilized my front concrete walkway, and it was an excellent contracting experience. The crew…

Today, Tar Heel Basement Systems raised and stabilized my front concrete walkway, and it was an excellent contracting experience. The crew of Jess W. And Zach B. were punctual, called in advance with their ETA, and were professional and competent at their craft. They explained what they would be doing, completed the work being careful of my property, and ensured my satisfaction with the finished repair. I highly recommend them for concrete lifting and stabilization.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

James W and Matt D came out to work on the foundation and install some jacks for sagging joists. They were courteous and quick. THBS is…

James W and Matt D came out to work on the foundation and install some jacks for sagging joists. They were courteous and quick. THBS is definitely not the cheapest shop in town, but they stand behind their work and I prefer to have folks that know what they're doing operating on the most important aspects of my home. Thanks again!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Good job completing our crawl space repair

Good job completing our crawl space repair

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jonathan and his team was very honest, knowledgeable, and thorough! Jonathan took the time to explain the solution options to me. He was…

Jonathan and his team was very honest, knowledgeable, and thorough! Jonathan took the time to explain the solution options to me. He was always pleasant and friendly even though I may have needed more attention to understand the solution options. When we found the source of my basement leak, it turned out that I only needed a simple repair! He even helped me to move forward with it! I highly recommend Jonathan, his team, and Tar Heel Basement Systems! Thank you!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I have used Tar Heel Basement Systems on three different occasions and found them to do excellent work. Recently I had my existing sump…

I have used Tar Heel Basement Systems on three different occasions and found them to do excellent work. Recently I had my existing sump pump replaced with a dual pump with a battery back up. Austin Moody and Chris Perdomo did a beautiful install and explained the operation to me. They even hauled off an old pump for me.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We heard about Tarheel Basement Systems through some local radio advertisements on 2 Guys Named Chris – called and met with a very…

We heard about Tarheel Basement Systems through some local radio advertisements on 2 Guys Named Chris – called and met with a very knowledgeable company representative. We decided to get some much needed basement/crawl space work done and are very happy with the finished result. The number one thing we have noticed besides the dry basement is that our air quality inside our house is so much better. That alone was worth having the work done, not having to worry about moisture and mold are just added benefits. Thank you, the process from start to finish was very smooth and the crew was very professional and did a wonderful job!

Tabitha Barnett Ingram

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We had a fantastic visit! Our inspector (Daniel) was very knowledgeable, friendly and helpful. He was able to provide us with the…

We had a fantastic visit! Our inspector (Daniel) was very knowledgeable, friendly and helpful. He was able to provide us with the information and peace of mind we were seeking. I cannot say enough good things about experience.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Jeffrey Traub came out the day after I called the company. I had a large tree root that appeared to be going under my house and I was…

Jeffrey Traub came out the day after I called the company. I had a large tree root that appeared to be going under my house and I was concerned it could cause cracks in my slab. He was on time and very thorough in examining my house. While he didn't find any problems he did spot a couple of issues for me to keep my eye on. He also explained I probably had lots of tree roots going under my house and that I just couldn't see them. My neighborhood had been built on land that was heavily wooded. He also explained HOW they fix a SLAB house that has foundation problems. I had envisioned all sorts of nightmare scenarios such as having to move all my belongings out and having my new floors ripped up. Luckily that is NOT how they repair it. Just knowing if that horrible day ever came where I would need their services, that it wouldn't be the nightmare I had thought, put my mind at ease. Jeffrey's explanation of the care they take to preserve my flooring while making repairs was very reassuring. The person who set up the appointment was also very thorough in asking questions to determine what the issue might be and which serviceman to send. Since I don't have a basement or crawl space I never thought I could have foundation problems. I was wrong but luckily I do not have any at this time and thanks to Jeffrey I am knowledgeable about what to look for in order to catch problems in their early stage when it is easiest and cheapest to fix. I would definitely recommend this company and suggest you ask for Jeffrey Traub to come to your house.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Thomas and Devin were fantastic! They showed up on time and were very informative. They walked me through the process and made sure I was…

Thomas and Devin were fantastic! They showed up on time and were very informative. They walked me through the process and made sure I was aware of all the work completed. Highly recommend!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Excellent work by JamesW, Walter S and RJ. They explained everything and transformed my crawl space to a line new space. Thank you!

Excellent work by JamesW, Walter S and RJ. They explained everything and transformed my crawl space to a line new space. Thank you!

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I had an excellent experience with Tarheel Basement Systems. They installed three permanent jacks to provide supplemental support, and the…

I had an excellent experience with Tarheel Basement Systems. They installed three permanent jacks to provide supplemental support, and the entire project was handled with care, professionalism, and clear communication. Nick Perfetti, the foreman, was outstanding from the very beginning. He took the time to thoroughly explain the scope of the project, what to expect during installation, and answered all of my questions before work began. After the job was completed, he walked me through the finished work in detail, ensuring everything was done correctly and that I was fully comfortable with the results. His knowledge and attention to detail truly stood out. Jordan Bumpers, the co-foreman, played a key role in keeping the project running smoothly. He was professional, organized, and clearly experienced, making sure the installation was done properly and efficiently. His leadership on-site was evident and contributed greatly to the quality of the work. Hunter Okonsky did an excellent job with the installation of the support system. He worked diligently, paid close attention to detail, and took pride in doing the job right. His professionalism and strong work ethic were very apparent throughout the process. Overall, the entire team was professional, respectful of my home, and committed to quality workmanship. I am very pleased with the results and would highly recommend Tarheel Basement Systems to anyone needing foundation or structural support work.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Brian and John was so professional, crawl space looks so much better, and they cleaned up their scrap. I'm anxious for a damp free crawl…

Brian and John was so professional, crawl space looks so much better, and they cleaned up their scrap. I'm anxious for a damp free crawl space. Robert and Steven, James and Brandon all did a very good job with the basement waterproofing. Everything looks so good and they cleaned their scrap too. Can't wait for a damp free basement. Seth Brown, the inspector that gave us the quote was very nice too. I recommend Tar Heel Basement to anybody. Their staff is great.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ian and Justin came out and worked quickly and efficiently to solve a major issue we've been having. Did the work, explained what they did, …

Ian and Justin came out and worked quickly and efficiently to solve a major issue we've been having. Did the work, explained what they did, cleaned up and all is well. A+

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Fantastic job with encapsulating a crawl space for humidity issues. Clean, quickly completed and very communicative. Nick, Jordan and…

Fantastic job with encapsulating a crawl space for humidity issues. Clean, quickly completed and very communicative. Nick, Jordan and Hunter did a great job!

Owen Christofferson

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Devin was extremely thorough and made sure that I understood every part of the maintenance and service visit. He answered all of my…

Devin was extremely thorough and made sure that I understood every part of the maintenance and service visit. He answered all of my questions and addressed every concern with solutions. Technicians like Devin make you glad to be a permanent customer of Tarheel Basement Systems.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

We had foundation issues and a sinking outdoor porch. Tar heel basement systems assessed the situation, created a plan to address the…

We had foundation issues and a sinking outdoor porch. Tar heel basement systems assessed the situation, created a plan to address the issues (Matt Cote & Steele Welch). The foundation crew (Jaun & Alex) and the "poly" crew (Andrew, Cody, Javi & Al) came out to our home and performed the necessary work to fix the problems. We could not be happier and would highly recommend this company and individuals. Wonderful communication and work was performed flawlessly.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Worth every penny, very happy from start to finish. We opted for the complete crawl space encapsulation, moisture control, and floor…

Worth every penny, very happy from start to finish. We opted for the complete crawl space encapsulation, moisture control, and floor leveling. When the work was done and we discovered that their original plan missed a key leveling issue, they promptly came back out and did the extra work at no charge to us. Our salesman Jay was never pushy and had the patience of an angel. Thank you to the crew including Victor, Brian, Austin, Christian, Malik, Robert and James for doing a fantastic job.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very professional

Very professional

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Mike & Caleb did a great job. Very pleased.

Mike & Caleb did a great job. Very pleased.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Elton did a great job with our inspection. He was knowledgeable, professional, and friendly. We were happy with the quote to fix our…

Elton did a great job with our inspection. He was knowledgeable, professional, and friendly. We were happy with the quote to fix our driveway.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ray M, Greg H & Darion H did a great job. They worked hard to fix the dip in my dining room as well as sealing my crawl space, installing…

Ray M, Greg H & Darion H did a great job. They worked hard to fix the dip in my dining room as well as sealing my crawl space, installing the dehumidifier and sump pump. I would hire them again.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Devin was very thorough during inspection of my crawl space waterproofing systems. I appreciate his thoughtful comments about future…

Devin was very thorough during inspection of my crawl space waterproofing systems. I appreciate his thoughtful comments about future improvements. Just great

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Juan,Alex and Quentin were very diligent and made sure the yard wasn’t trashed or damaged. They kept us abreast of the progress and shared…

Juan,Alex and Quentin were very diligent and made sure the yard wasn’t trashed or damaged. They kept us abreast of the progress and shared pictures. We were very pleased.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Great professional work from Ken, Stephen and Michael T. Would recommend to others.

Great professional work from Ken, Stephen and Michael T. Would recommend to others.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tar heel basements did an awesome job in our basement. Ian and Nathan were very courteous and professional and they did an excellent job. …

Tar heel basements did an awesome job in our basement. Ian and Nathan were very courteous and professional and they did an excellent job. Highly recommended.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Very professional experience with Ken, Stephen Foster and Michael T. There was a great deal of work to do and they accomplished it promptly,…

Very professional experience with Ken, Stephen Foster and Michael T. There was a great deal of work to do and they accomplished it promptly, carefully and with minimal disturbance to our enjoyment of the rest of the house. We haven't had enough rain to verify that the issue is solved but so far we are very satisfied.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

My installers did an amazing job. They were punctual, neat, organized, and didn’t leave until every last detail was finished. Their names…

My installers did an amazing job. They were punctual, neat, organized, and didn’t leave until every last detail was finished. Their names were Ken, Stephen, David K and Dalton. I am so pleased with my new basement system!

cynthia yates coldiron

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Encapsalation

Encapsalation

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Thank you to Aiden and his crew and Justin and his crew. The communication with all of the Tar Heel teams from beginning to end was…

Thank you to Aiden and his crew and Justin and his crew. The communication with all of the Tar Heel teams from beginning to end was exceptional. The project was completed ahead of schedule and the work site is clean. The results are positively noticeable. I appreciate all of their efforts.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Ian and Justin did a great job installing a sump pump system for us. Communication in advance of the job was great and they were true to…

Ian and Justin did a great job installing a sump pump system for us. Communication in advance of the job was great and they were true to the arrival times promised. They kept us up to date on the work in progress and gave a thorough walk-through afterwards to make sure everything was to our satisfaction and that we understood the system.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

I had a crawl space encapsulation done by TarHeel/Groundwork. Tim provided the estimate and clearly explained the process and next steps. …

I had a crawl space encapsulation done by TarHeel/Groundwork. Tim provided the estimate and clearly explained the process and next steps. Brian, Tyler, and Roy arrived on time, kept me posted on what they were doing each day. I started with a mess and am pleased with the results.

  • 5/
  • 5/
  • 5/
  • 5/
  • 5/
Review Logo

Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when…

Tar Heel Basement Systems helped me after damage from Hurricane Helene. They showed up when scheduled, on time each day and finished when they promised they would. They were extremely professional and communicated with me throughout the entire project. I am very happy with the service and the quality of the work. Nate Griffin, James Passmore, Noe Gomez, Justin Clayton, Billy Noyola, John Reavis and everyone else associated with the project did an excellent job. I have no hesitations in recommending them.

Is Basement Waterproofing the Right Solution for me?

Basements can be damp, dark, smelly, and saturated with water. Many homeowners avoid their basements and think of them as “out of sight and out of mind” for those reasons. But this can put your health and your family’s well-being in danger.

Wet basements are the perfect homes for pests, mold, and musty odors, which can be detrimental to anyone in the house with asthma, allergies, and other breathing problems. Why put your loved ones’ safety at risk and waste a perfectly good space? Properly waterproofed basements can be used for secure storage, a movie or game room, extra living space, and much more.

Before moving in the comfy couches, big TVs, or storage bins, make sure these items will not sustain water damage or other ill fates by protecting the area with quality waterproofing solutions. The products we offer at Tar Heel Basement Systems include an interior drainage system to intercept any leaking water from the walls and floor, a sump pump to remove this water from the basement, a vapor barrier to prevent moisture and vapor intrusion from the walls, and a dehumidifier to control humidity. All these solutions work together to keep your home safe and dry, and everything can be customized to meet your specific waterproofing needs.

FAQs

We’ve saved the best concern for last. This is one of the most commonly asked questions we hear from homeowners. And rightly so. Your home is the most significant investment you’ll ever make, and you want to be sure you’re using quality solutions to protect it.  

Homeowners can expect to spend an average of $4,000 on basement waterproofing, with different projects ranging from $2,000 to $10,000. And the return on investment from basement waterproofing is estimated to be around 30 percent. But when you think about it, the health and structural and safety benefits, as well as peace of mind you’re investing in, are priceless. 

Every home is different, and every project calls for different solutions. That is why we cannot offer you a ballpark estimate over the phone. It’s important for one of our inspectors to physically visit your house to better understand what is going on. We are able to customize solutions specific to your repair needs. Your inspector will take into consideration your repair goals, the severity of damage or problem areas, square footage, and your budget. It’s not just a “one size fits all” fix. 

Contacting us for an expert opinion is your best way to go. We will not try to throw bandages on the problems, push you to buy unnecessary products, or provide sub-standard quick fixes. 

We install only the very best solutions that are proven to permanently address your wet, leaking basement once and for all. It’s our commitment to you and your family. The products we use are manufactured in the USA and are designed to work together to give your basement complete protection.   

Our professional team will work with you every step of the way to design the best basement waterproofing system to perfectly fit your home’s repair needs.  

These are the solutions and how they work: 

  • Interior Drainage System – The best way to waterproof a basement involves interior drainage channels. To collect seeping water from your walls and floor, we’ll place BasementGutter™ in the sub-floor throughout the basement’s perimeter. We also can place grated drainpipes in the floor in front of stairs and walk-out access points and tie these sections into the rest of the BasementGutter™ system. Water that is collected by these specially designed systems is then directed to a sump pump system. We also can use grated drainage  
  • Sump Pump System – Once the leaking water is collected, it needs somewhere to go other than back onto your floor. Our interior drainage systems discretely direct this water to a reliable sump pump system to be pumped out of the basement and away from the house. We have a variety of SafeDri™ sump pump systems to meet your waterproofing needs – the SafeDri ™ Pro X Premier Sump Pump System, SafeDri ™ Battery Backup System, SafeDri ™ TripleSump ™ Pump System, and SafeDri ™ Pro Crawl Space Sump Pump System. 
  • Dehumidifier – For a truly safe, dry, and healthy space, you also need to condition the air. Our powerful dehumidifier unit is energy-efficient in cleaning and filtering the air, controlling moisture and humidity, eliminating odors, and reducing potential mold growth. Unlike convention dehumidifiers, our unit is self-draining and can be directed to perimeter drainage or sump pump systems so there are no buckets to have to worry about emptying. 
  • Frozen Discharge Line Prevention – Water being pumped out of a basement by way of a sump pump system exits through discharge lines. The lines outside the house could potentially freeze or become blocked, and this allows water to flow back into the basement. To prevent this from happening, we can attach the FreezeGuard™ outlet to the exterior sump pump discharge line. 
  • Crack Repairs – We can seal and repair any wall cracks to prevent water intrusion. Our foundation repair solutions may also be needed for significant cracking and wall movement. 

Now are you ready to take back your home and make it a better place for your family to live and grow? As you start to plan for your repairs, you might be eager to run out to your neighborhood home improvement store to gather supplies. You may be very handy and capable of fixing different things around your home, but waterproofing a basement is not something you and a friend can tackle in a weekend. These types of repairs are serious work and are best left to professional contractors.  

There’s nothing to stop you from applying something like a sealant or paint to your walls, but these materials are only temporary quick fixes that will not permanently solve your leaking water issue. Sealants and paints will pop and flake, indicating a lingering moisture problem. Water also can find another way in because it follows the path of least resistance. 

Instead of wasting money on fast fixes that you’ll only have to spend more time and money reapplying, fix your wet basement the right way the first time around with trusted solutions from a reliable contractor. 

We know it can be intimidating working with someone you don’t know, and you’ve probably heard stories from friends and family members who had awful experiences with contractors. So, it’s understandable that you’d feel wary of working with a contractor yourself. But don’t let that totally influence your decision. 

Before hiring a contractor, make sure you do your homework and are comfortable with who you bring into your home. Ask for reviews; references; proof of insurance, licenses, and other certifications; a written contract; and examples of work that has been completed.  

Now that you’ve read about potential problems in your basement and how they got there, aren’t you ready to get rid of them? Why would you want to live in a wet, uncomfortable house and subject your family to harmful conditions? There are so many ways you and your family can benefit from wet basement repair. Here are just a few of the perks: 

  • Better Health & Quality of Life 
    Mold loves nothing more than wet, damp, and dark areas like basements. So, if you’ve got any kind of leaking or standing water in your basement, chances are you’ve got mold growing there, too. Half of the air you breathe comes from below-grade areas like basements and crawl spaces. So, if there’s mold in these areas, it’s also circulating in the air throughout the rest of the house and affecting you. This can lead to and worsen health problems like asthma, allergies and respiratory issues. By having a properly waterproofed basement, you are eliminating the chance for mold to thrive and investing in the health and safety of everyone in the home. Having a trusted dehumidifier installed also helps control moisture and humidity, as well as improve overall air quality. 
     
  • Enhanced Structural Stability 
    Leaking water also affects your home’s structural integrity. If you have block foundation walls, water can easily saturate and seep through the porous material and find its way inside through any crack or gap. If water has nowhere to go, it starts building up inside the walls. Coupled with hydrostatic pressure, this results in an unsafe mess. Another issue we’ve run into is wooden floors and supports affected by dry rot. Don’t subject your loved ones to an environment that could cave in at any time. When you have your basement properly waterproofed, you also are ensuring a longer lifetime for your home. 
     
  • Improved Energy Efficiency 
    Below-grade areas like basements are naturally cooler, but any leaking water also can cause more of a temperature drop. This will lead to more running time for your furnace, and higher heating bills. And during warmer, humid days, the air conditioner will be over-worked as you try to keep your house cool. Having reliable waterproofing and dehumidification solutions to protect your home also will protect your wallet by lowering your energy bills. 
     
  • Increased Real Estate Value 
    Many different factors can affect a home’s real estate/resale value, but it’s important for you to be aware of the condition of your home regardless. This includes any issues with water seepage, dampness or standing water in the basement, drainage on the property, and flood hazard. Homeowners in North Carolina who are selling their house are required to complete the State of North Carolina Residential Property and Owners’ Association Disclosure Statement to the best of their ability. Being honest about any known issues when it comes to leaks and waterproofing sets clear expectations regarding the quality and condition of the home. Buyers expect a dry basement.  

An unpleasant smell in your basement makes your home less comfortable to live in. That doesn’t mean that your home’s unlivable, though. How can a musty smell in your basement impact the stability of the rest of your home? 

Musty Smells and Greater Water Damage 

Musty smells aren’t pleasant to deal with, it’s true. They can prematurely age your home and make your entertaining areas less pleasant to spend time in. Mustiness tends to indicate more than just your home’s age. It also serves as an indicator of greater damage throughout your home. 

The longer you allow mustiness to reside in your basement, the more likely it is that your basement is going to take on structural damage. That mustiness, as mentioned, is moisture. That moisture can get absorbed into your home’s structural supports, where it can weaken them or otherwise contribute to the hydrostatic pressure in your basement. The longer this kind of damage sits, the worse it gets. If you choose to forgo essential repairs, then you may find yourself several months down the line dealing with a cracking chimney or even a sinking foundation. 

Unpleasant Smells and the Value of Your Home 

It isn’t impossible to sell a home with basement damage. It’s not even impossible to sell a home with a musty smell. It is, however, much more difficult to do this kind of work. For starters, you’re going to have to list any damage your home’s taken on in your home’s listing. There’s no hiding basement damage, no matter how inconsequential you may think it is. 

Not only will word of a damaged basement make your home more difficult to sell, but it will also reduce the overall value of your home. While you can sell a home with persistent musty smells, you’re going to have to convince future buyers to take on the challenge of repairs. To do so, you risk losing up to 30 percent of your home’s market value to what are effectively reparations. If your primary concerns lay with the cost of repairs, it’s important to compare and contrast what you might spend on said repairs versus what you might lose when you eventually go to sell your property. 

A sump pump is a kind of drainage system that collects water into a pit and then pumps it out of and away from the foundation. It’s a perfect device for homeowners who have basement flooding problems and need to keep that part of the house as dry as possible. If you already have a sump pump in your basement, you should know that it may not be enough to have just one.

Living in Northern North Carolina means that your property probably sees a lot of water. It would be worth investing in a second or even a third pump for your sump pump in order to keep up with the incredible amounts of water that flows around your foundation. If your sump pump gets overworked because of all the water it has to continuously pump, it will have a shorter lifespan and malfunction sooner than it should. When this happens, your basement will quickly flood, and the structural damages as a result of that failure will cost more than a second pump. All of the sump pumps in our SafeDri™ series can all be installed with a backup battery system that will guarantee a dry basement at all times.

If you’re unsure if you need another pump, simply observe your sump pump during the summer. Summer is the rainiest season in North Carolina, so watching the sump pump when it’s at its most active will give you all the information you need. If the water is flowing into the pit at an excessive rate, you need to invest in another pump. Doing so will ensure that the device functions for years without failure.

Why is Basement Waterproofing Needed?

Basement waterproofing is a necessity in any home built in areas with high humidity and frequent rain. This helps your home stand up to wet weather and protect it from water and vapor intrusion. Here are some common reasons why your home may need a quality waterproofing system.

The red clay cliff, crowned with lush green vegetation, stands resilient like expertly applied basement waterproofing against the forces of nature.

Environmental Factors

North Carolina is known for its red clay soil, but it wreaks havoc on homes. Clay is an expansive soil that becomes easily saturated and holds onto water. Since areas like Raleigh and Winston-Salem experience frequent rain year-round, this adds fuel to the fire. Overly saturated soil creates hydrostatic pressure that is exerted on foundation walls and leads to cracks and leaks, and even basement flooding and wall collapse.

For Sale sign outside of home.

Real Estate Value

A wet, moldy basement can impact the sale and overall value of your home. Many buyers in today’s competitive market want turnkey houses free of problems, and a nasty basement can be an instant turnoff. If you don’t want to deal with a water-damaged basement, why would potential buyers? It’s best to have the basement properly waterproofed to protect and even boost your home’s value.

Air Quality Throughout Your Home

Because of the stack effect – the movement of air in your home from bottom to top – about half of the air you are breathing in your house comes from the basement. If your basement has high humidity, musty odors, mold, and pest droppings, all those things are circulating in the air throughout the rest of your home. Not only is this unnerving to think about, but these hazards can be dangerous for anyone in the household, especially those with breathing problems.

Common Basement Waterproofing Tips & Mistakes

In our almost 20 years in the basement waterproofing and foundation repair industry, we have heard and seen it all. But we are committed to educating homeowners just like you, as well as providing exceptional service and trusted waterproofing solutions.

Helpful Basement Waterproofing Tips:

  • Invest in a Quality Dehumidifier: Homes in areas like Stokes County and coastal Wilmington are no stranger to humidity. Having a reliable dehumidifier to control moisture and humidity in your basement is essential. Conventional units are not built for larger areas like basements. But at Tar Heel Basement Systems, our energy-efficient, self-draining dehumidifier can stand up to the challenge without breaking the bank or negatively impacting your energy consumption.
  • Monitor Exterior Drainage Systems: While the waterproofing system we offer is installed inside your basement, it’s important to keep an eye out for your exterior systems. This includes your gutters and downspouts. If either of these pieces is clogged, damaged, or allows water to collect near your foundation, basement leaking and damage can quickly develop. Make sure you check and clean your gutters and downspouts at least twice a year, and angle downspout extensions and landscaping away from the house.
  • Trust Local Waterproofing Experts: Our professional team has years of experience in the industry, and we know exactly what challenges North Carolina basements face and how to fix them. Our specialists will complete a thorough inspection inside and outside your home, recommend the best solutions tailored to your home’s unique repair needs, and treat your home as their own as they install these products to keep your home protected.

Mistakes to Avoid When Waterproofing Your Basement:

  • Installing DIY Solutions: There are many areas of your home that can benefit from DIY projects, but your basement is a delicate, tricky area. Many repairs like “waterproof” paints and sealants available at big box stores are only temporary patches and do not address the root of your basement problems.
  • Not Investing in a Comprehensive Waterproofing System: While every basement is different with their own requirements, only having one piece of the waterproofing puzzle is not going to keep your home dry. Sump pumps are a great solution for many homes, but they also must be coupled with an interior drainage system to be fully effective. Moisture may still be an issue, so it’s important to have a reliable dehumidifier and even a vapor barrier installed as well.
  • Hiring a General Contractor Instead of a Waterproofing Expert: Your home might need various projects to keep it in tip-top shape and hiring a general contractor to complete all the work is an option. However, while general contractors are “jacks of all trades,” they may not be certified professionals who specialize in basement waterproofing. For help with problems like a wet basement and musty odors, it’s important to select local waterproofing experts like our team at Tar Heel Basement Systems who are knowledgeable about everything related to basements.

Providing Expert Basement Waterproofing in North Carolina

Pennsylvania trusts Tar Heel Basement Systems for reliable basement waterproofing, crawl space, foundation, and concrete repair services. Contact us for a free inspection!  

Top Cities We Serve


TarHeel Basement Systems Service Map

Our Locations

Fayetteville Location

3400 Walsh Pky, Suite 220
Fayetteville, NC 28311

Greensboro Location

611 Summit Ave, Suite 5
Greensboro, NC 27405

North Raleigh

208 Millbrook Rd. Suite C
Raleigh, NC 27609

Raleigh / Durham / Chapel Hill Location

8005 Knightdale Blvd
Knightdale, NC 27545

Wilmington Location

2155 Enterprise Dr. NE
Leland, NC 28451

Winston - Salem / High Point Location

2910 Griffith Rd
Winston-Salem, NC 27103