Foundation Repair
Sloping floors and cracked foundation walls are upsetting to North Carolina homeowners. Tar Heel Basement Systems' stabilization methods allow you to rest easy knowing your home is supported.
Get Your Free EstimateWhy is Foundation Repair Important?
Tar Heel Basement Systems understands that the decision to go forward with foundation repairs can be frightening, largely due to its potential financial implications. That’s why many homeowners put it off, but doing so only makes your problems worse and the solutions more expensive. So, it’s crucial to start now. And starting now will put your fears to rest.
Safety Hazards
Your primary concern is a structural collapse, accompanied by a variety of safety hazards. Although smaller issues, like uneven floors, may seem unimportant, a tilting chimney will collapse if left unchecked. Sticking doors and windows may appear to be mere inconveniences, but they could spell disaster during an emergency. We offer solutions that permanently stabilize your foundation and protect against potential hazards, so you can live in a safe home.
Decreased Home Value
If you’re hoping to sell your home, you’re likely concerned about getting the most profit out of it. Foundation damage may increase slowly, but even minor damage significantly reduces property value. Wall and floor cracks are clear signs of foundation issues, which potential buyers and home inspectors will notice.
Simply covering up these cracks won’t solve the problem, as they’ll just keep coming back without addressing the root cause. When your most valuable investment – your home – is at risk, you can’t settle for inexpensive, ineffective solutions. At Tar Heel Basement Systems, we guarantee the highest quality service.
Decreased Functionality
Foundation damage can make it difficult to use your living space. Doors and windows may become hard to open and close, and items may roll off counters or rattle in cabinets when you walk into the kitchen. Even infants in wheeled highchairs have been known to roll across uneven floors on their own! These everyday irritations constantly remind you of the growing issues beneath your home. We understand how frustrating this can be and believe that you deserve better than feeling like your home is falling apart.
Expensive Home Damage
As damage to a foundation increases, so do repair costs. Foundation problems won’t fix themselves and will only worsen if left untreated. They can cause secondary forms of damage like cracks in the floor, walls, and ceiling. By addressing foundation problems early, you can avoid spending more money on future repairs and make your home safer.
Protect Your Investment and Ensure Your Safety
Identifying Foundation Problem Signs
Foundation damage causes a variety of problems in your home. The most common problems include:
- Wall cracks
- Sticking doors
- Sagging floors
- Gaps between walls, ceilings, or floors
- Leaning chimneys
- Visible cracks in exterior brickwork
- Mold Growth
If you notice any of these problem signs, contact a professional foundation repair contractor as soon as possible.
What Causes Foundation Damage?
Water and soil stand as the primary factors that contribute to foundation damage. The manner in which these two elements interact in North Carolina’s distinct environmental conditions can precipitate numerous issues for your foundation.
Excess water swells the soil on which your foundation lies, while insufficient water causes it to shrink. Both scenarios result in a shift in the foundational piers that support your home. The problem escalates when abrupt changes between excessive and scarce water lead to swift soil expansion and contraction, making your foundation issues increasingly challenging to manage.
In North Carolina, one of the prevalent problems stems from variable rainfall and local soil characteristics, leading to oversaturated soil or severe dryness. Several reasons can be attributed to this:
- Climate conditions (variable rainfall, hurricanes, etc.)
- Suboptimal drainage (inefficient gutters, improper property grading)
- Underground water sources (aquifers, subterranean water bodies)
- Natural disasters (flooding, hurricanes)
Aside from soil-related issues, other less common causes of foundation damage specific to North
Carolina includes plumbing leaks and intrusive tree roots growing too near to your home, potentially piercing the foundation’s footing.
The Tar Heel Basement Systems Solution
No matter what issues your home is facing, Tar Heel Basement Systems can provide custom-engineered solutions to fix them. We always go above and beyond to produce unique products that can withstand the test of time and mother nature.
Our foundation repair solutions come with a “Life of the Structure Warranty”, demonstrating Tar Heel Basement Systems’ unwavering commitment to its work. Furthermore, all of our warranties are transferable. If your home changes ownership, the new owner inherits the same high-quality level of care that you currently enjoy.
SettleStop™ Pier Systems
If you notice popping noises, wall cracks, or problems with doors and windows in your home, the cause is unstable soil. To permanently stabilize your home, reaching bedrock or load-bearing strata is key. That’s where our SettleStop™ pier systems come into play.
Tar Heel Basement Systems uses two types of pier systems to stabilize your foundation: helical piers and push piers. Each type has its unique application but serves the same purpose.
Here’s how these pier systems work:
Helical Piers
Tar Heel Basement Systems uses SettleStop™ Helical Pier System to anchor your home in the stable soil beneath by employing steel piers with helical plates. Helical piers can be used in many situations and work best beneath lighter structures.
Our SettleStop™ Helical Pier System ensures a solid foundation for your property.
The installation process involves using hydraulic equipment to install the piers next to the foundation after removing soil to expose the footing. The helical blades slice through the soil, and our crew monitors their progress until they reach the necessary depth.
A heavy-duty steel bracket is secured to the footing, and the weight of the home is transferred through the piers to stable soil below. We’ll also install benchmarks, aligning a laser level with small rivets in the exterior foundation walls to confirm everything is still secure and give you peace of mind.
Push Piers
SettleStop™ Push Piers are similar to helical piers in function but differ slightly in design and installation. They are long steel rods that are driven into the ground.
After soil is removed to expose the footing and a bracket is secured to it, the piers are driven through the bracket and into the earth until they reach bedrock. This provides long-lasting stability for your home by bypassing problematic soil.
Benchmarks will also be installed on your exterior foundation walls above the piers, as with helical pier installations.
SettleStop™ Wall Repair Tools
Foundation damage can cause cracks and bowing in basement walls, allowing moisture to enter.
To prevent basement wall damage, the best solution is wall repair. Once installed, your basement will be better protected against issues like mold or efflorescence.
Our wall repair options minimize disruption to your home and yard, with most of the process taking place inside your basement for a clean and fast installation.
We use the following wall repair options:
Wall Anchors
SettleStop™ Wall Anchors help support basement walls that are bowing or leaning. They have anchor plates that are installed on the interior basement wall and in the ground outside the foundation. Steel rods connect the plates, and special wrenches are used to tighten the steel rods. This pulls the plates toward each other, and the tension stops the walls from moving inward any further. This restores the strength of the basement walls.
I-Beams
If there isn’t enough room outside or a wall is too close, you may not be able to use wall anchors.
Instead, you can use SettleStop™ IntelliBrace I-beams.
These steel I-beams are put vertically against the inside of basement walls and then fastened to the floor and joists using brackets. They are then tightened to push against the walls and keep them in place.
This helps to support the structure by moving the weight from the walls to the floor and joists, stopping the walls from moving inward and making the basement walls stable for a long time.
Carbon Fiber Reinforcement
SettleStop™ Carbon Fiber Straps are an excellent solution for limited spaces. Our carbon fiber reinforcement is designed to fit into tight spaces while strengthening and stabilizing your basement walls.
To install the carbon fiber reinforcement, high-strength carbon fiber straps are applied to the inside of your basement walls using epoxy adhesive. This process is minimally invasive and takes place entirely inside your basement.
The carbon fiber straps provide additional support to your walls and resist hydrostatic pressure.
SettleStop™ IntelliJack™ Crawl Space Support Posts
Sagging floors can cause issues like creaky noises, tripping, or rattling furniture. Our SettleStop™ IntelliJack™ crawl space support posts solve this problem by providing extra strength to weak floor joists in crawl spaces.
The steel posts are installed under the joists and secured to the support beams above. They can be adjusted to provide upward support, stabilizing the floor. Each support jack is rated to support up to 24,860 pounds and is tested and certified to meet industry standards.
We know how important your home is because we’re homeowners too. That’s why we believe you deserve local experts you can trust and the best products for your home. We can also assure you that we will permanently stabilize your foundation.
View more Foundation Repair Solutions >>
Factors Affecting Foundation Repair Cost
The cost of foundation repair on a home can vary depending on several factors, including:
- Extent of damage: The cost of repairing the foundation depends on how serious the damage is. Small cracks are usually cheaper to fix than big shifts in the foundation or damage to the structure.
- Type of foundation: There are different ways to fix different foundation types. This can change how much it costs to repair them. For instance, basements might be pricier to fix than slab foundations.
- Location: The cost of foundation repairs can be affected by where the home is located. For instance, places with expensive living costs or stricter building codes may lead to higher repair costs.
- Soil conditions: The cost of repairs may be affected by the type and condition of the soil around the foundation. If the soil is expansive, meaning it swells and shrinks with changes in moisture, there could be more severe foundation issues that require higher repair costs.
The cost of foundation repair depends on the condition of your home’s foundation and how bad the problems are.
Award-Winning Service
- 5/
- 5/
- 5/
- 5/
- 5/
I had just purchased a property and needed work on the crawlspace. Pete came out and did the initial inspection and explained everything…
I had just purchased a property and needed work on the crawlspace. Pete came out and did the initial inspection and explained everything thoroughly. We scheduled our service and then Ray W, Justin U, Greg H, and Eduardo Z came to do work and were extremely professional. At the end Ray walked me through everything they had done for an overall great experience!
- 5/
- 5/
- 5/
- 5/
- 5/
We had 2 segments of work done: (1) adding piers to the front foundation of our house, and (2) adding a beam and some piers in the…
We had 2 segments of work done: (1) adding piers to the front foundation of our house, and (2) adding a beam and some piers in the crawlspace to a center section of the house to better support some interior walls. We were very impressed by everyone at Tar Heel Basement Systems from beginning to end – from the initial analysis and proposal to the actual work to follow-up. John Reavis was very professional, thorough, and knowledgeable when he performed the initial site visit and put together a proposal for us. He was also very good about following up and communicating in general. Both crews who did the work were very confident, professional, and courteous. They really seemed like they knew what they were doing and took their time to make sure it was done right. They also were very good about communicating arrival times and progress on the 2 projects. Everyone we spoke with at the office was very helpful during the whole process. In particular, we had multiple interactions with Morgan about scheduling, arranging payment, and follow-up paperwork. We had some bad weather when the work was originally scheduled to be done, but everyone stayed in touch with us and made rescheduling easy. Tar Heel might be more expensive than some other options, but this is a case where you truly get what you pay for. We can't imagine anyone doing a better job.
- 5/
- 5/
- 5/
- 5/
- 5/
John, Chris and Lawrence was very professional and answered all my questions. They explained every thing that was done with pictures and …
John, Chris and Lawrence was very professional and answered all my questions. They explained every thing that was done with pictures and we were very satisfied. They worked very hard. Rate them a 10.
- 5/
- 5/
- 5/
- 5/
- 5/
Devin was through, competent and personable. He explained everything he did in a detailed way. Great customer service!
Devin was through, competent and personable. He explained everything he did in a detailed way. Great customer service!
- 5/
- 5/
- 5/
- 5/
- 5/
Jonathan and his crew did a great job repairing and improving our crawl space. He kept us informed every step of the process. We appreciate …
Jonathan and his crew did a great job repairing and improving our crawl space. He kept us informed every step of the process. We appreciate the hard work they did to get it all done in a timely manner and would definitely recommend them to anyone who needs crawlspace work done.
- 5/
- 5/
- 5/
- 5/
- 5/
David P, James C and Tyler F were nothing shy of amazing! David runs a top notch crew, showing up and working diligently, with thorough…
David P, James C and Tyler F were nothing shy of amazing! David runs a top notch crew, showing up and working diligently, with thorough communication! A job well done and would highly recommend to anyone needing foundation support services and crawlspace attention!
- 5/
- 5/
- 5/
- 5/
- 5/
The crew from Tarheel were professional in every way. Justin, Demarte, and Harry worked long hours to get the job done and done correctly. …
The crew from Tarheel were professional in every way. Justin, Demarte, and Harry worked long hours to get the job done and done correctly. As with most older homes, all the little issues that popped up were dealt with in a timely and efficient manner. Justin explained everything they were doing and sent pictures of all of it. Great job.
- 5/
- 5/
- 5/
- 5/
- 5/
Great company to work with, Matt did a very thorough inspection and gave us a detailed breakdown of everything we needed done. Would…
Great company to work with, Matt did a very thorough inspection and gave us a detailed breakdown of everything we needed done. Would definitely recommend!
- 5/
- 5/
- 5/
- 5/
- 5/
We used Tar Heel Basement Systems repair a rotted sill beam on the front of our 100+ year old house. From the time Clint showed up to do…
We used Tar Heel Basement Systems repair a rotted sill beam on the front of our 100+ year old house. From the time Clint showed up to do our estimate untill the crew left having completed the work it was a great experience. Clint was very thorough and ensured we understood everything before he left. When the crew arrived the Foreman, Evan spoke in terms I as the homeowner could understand. He went over everything again and made sure I knew the scope of work, the time line, etc. Matt and Cody did a great job. They made quick work of getting all the old insulation out of the crawlspace. They all did a great job with the structural work and that did one last walk around and picked up all the old insulation down to the smallest pieces. Very professional crew
- 5/
- 5/
- 5/
- 5/
- 5/
Mike,colt 45, harry and tremaine did a wonderful job.I am proud of the work they did and cant wait to show my brother! Thank you
Mike,colt 45, harry and tremaine did a wonderful job.I am proud of the work they did and cant wait to show my brother! Thank you
- 5/
- 5/
- 5/
- 5/
- 5/
David P, James C and Cris P did a great job on my install! They listened and was able to help resolve some challenges within the project.
David P, James C and Cris P did a great job on my install! They listened and was able to help resolve some challenges within the project.
- 5/
- 5/
- 5/
- 5/
- 5/
Ian A, Ian B, Ethan and Justin arrived on time, for a same day service call. They diagnosed the failure of our sump pump (under warranty)…
Ian A, Ian B, Ethan and Justin arrived on time, for a same day service call. They diagnosed the failure of our sump pump (under warranty) and made arrangements to schedule a replacement. I could not have asked for better, more professional service. 5 stars without hesitation.
- 5/
- 5/
- 5/
- 5/
- 5/
Ken, Stephen and Tim W were great! They communicated with me through the whole process, worked efficiently and were so professional. Glad…
Ken, Stephen and Tim W were great! They communicated with me through the whole process, worked efficiently and were so professional. Glad to have peace of mind knowing the job was done well and my home is protected with the crawl space encapsulation!
- 5/
- 5/
- 5/
- 5/
- 5/
Very impressed with the work. The company was at my house within 48 hours of web inquiry. Reasonable pricing.
Very impressed with the work. The company was at my house within 48 hours of web inquiry. Reasonable pricing.
- 5/
- 5/
- 5/
- 5/
- 5/
We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to…
We are very satisfied with our decision to have Tarheel basement systems encapsulate our crawl space. From the sales rep(Daniel Pike) to the installation by Robert Hacker,Austin Moody and Kenny we received in our opinion very professional services. The 3 gentlemen that performed the installation kept us informed and communicated exactly what they were doing from the time they were in route to the time they finished each day. They were very efficient, productive and the quality of their work was excellent! They were polite and respectful! I doubt that there is another company out there that can match the excellence of Tarheel basement systems!
- 5/
- 5/
- 5/
- 5/
- 5/
Cameron and Mekhi did a great job of installing a crawl drain and sump pump. They arrived on time, worked diligently, and completed the…
Cameron and Mekhi did a great job of installing a crawl drain and sump pump. They arrived on time, worked diligently, and completed the job sooner than was expected. All the while they answered my questions and provided a complete walk (crawl) through at the end. They were courteous and tried very hard to be sure I was pleased with the work. Excellent work by both of them!
- 5/
- 5/
- 5/
- 5/
- 5/
Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a…
Ken and Stephen did an awesome job. This was for a small crawl space on an older house and it was a tough job. Kudos to these guys for a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were…
The team that did the encapsulating our crawlspace was Derrick (Foreman), Onyx and Jordan. They were great and professional. They were prompt and once they arrived they went straight to work. They unfortunately were working when it was raining and cold. Derrick kept me up to date on their process and provided pictures every day. One important part for me was that they would clean up at the end of the day. I would highly recommend them.
- 5/
- 5/
- 5/
- 5/
- 5/
Justin S, Ian B, and Demarte S were very excellent workers! They did extra stuff that was not sold and went above and beyond for me and my…
Justin S, Ian B, and Demarte S were very excellent workers! They did extra stuff that was not sold and went above and beyond for me and my home! They were extremely professional and friendly and were on time everyday of the project. Couldn’t not have asked Groundworks for a better team!
- 5/
- 5/
- 5/
- 5/
- 5/
The crawl space looks great. No more dirty plastic to deal with. The crew that did out job was amazing. Wish I know their names, (my…
The crawl space looks great. No more dirty plastic to deal with. The crew that did out job was amazing. Wish I know their names, (my husband was dealing with the guys). We couldn't be more pleased with the Ground works company and staff. Wish we had done the work earlier. Thanks for a great job.
- 5/
- 5/
- 5/
- 5/
- 5/
Tim was great at educating me on everything! I did not feel pressured to make a commitment on the spot, we both worked with each others…
Tim was great at educating me on everything! I did not feel pressured to make a commitment on the spot, we both worked with each others schedules to make this appointment work.
- 5/
- 5/
- 5/
- 5/
- 5/
Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an …
Brian C and John C did a great job my crawlspace very happy I hope TarHeel Basement to work on my crawlspace and foundation. Tarheel is an honest and good company that stands behind their work and always seeks to please the customer and put them first.
- 5/
- 5/
- 5/
- 5/
- 5/
James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and…
James W, Matt D, and Jeff T did an outstanding job with our IntelliJack install. They worked efficiently, staying right on schedule, and the quality of their work was impressive. They took the time to give us a thorough walkthrough of their process and the completed installation, answering all our questions with professionalism and clarity. Highly recommend this team!
- 5/
- 5/
- 5/
- 5/
- 5/
Very pleased with the work. Work done by Ken, Gerry and James P.
Very pleased with the work. Work done by Ken, Gerry and James P.
- 5/
- 5/
- 5/
- 5/
- 5/
Luke and his crew did an amazing job on our crawl space. Excellent communication throughout the entire process with detailed pics along…
Luke and his crew did an amazing job on our crawl space. Excellent communication throughout the entire process with detailed pics along the way. Very happy with the job they did!
- 5/
- 5/
- 5/
- 5/
- 5/
Jeffrey Traub came out the day after I called the company. I had a large tree root that appeared to be going under my house and I was…
Jeffrey Traub came out the day after I called the company. I had a large tree root that appeared to be going under my house and I was concerned it could cause cracks in my slab. He was on time and very thorough in examining my house. While he didn't find any problems he did spot a couple of issues for me to keep my eye on. He also explained I probably had lots of tree roots going under my house and that I just couldn't see them. My neighborhood had been built on land that was heavily wooded. He also explained HOW they fix a SLAB house that has foundation problems. I had envisioned all sorts of nightmare scenarios such as having to move all my belongings out and having my new floors ripped up. Luckily that is NOT how they repair it. Just knowing if that horrible day ever came where I would need their services, that it wouldn't be the nightmare I had thought, put my mind at ease. Jeffrey's explanation of the care they take to preserve my flooring while making repairs was very reassuring. The person who set up the appointment was also very thorough in asking questions to determine what the issue might be and which serviceman to send. Since I don't have a basement or crawl space I never thought I could have foundation problems. I was wrong but luckily I do not have any at this time and thanks to Jeffrey I am knowledgeable about what to look for in order to catch problems in their early stage when it is easiest and cheapest to fix. I would definitely recommend this company and suggest you ask for Jeffrey Traub to come to your house.
- 5/
- 5/
- 5/
- 5/
- 5/
James, Alfred, & Trent did a phenomenal job sealing up our crawl space!! They were very thorough in the process of the work they did as…
James, Alfred, & Trent did a phenomenal job sealing up our crawl space!! They were very thorough in the process of the work they did as well as providing excellent detail in the work they did prior to starting the project and then after when explaining what they did. They also were extremely helpful by taking pictures of the crawl space and explaining extensively each step of the way. I highly suggest using this company!
- 5/
- 5/
- 5/
- 5/
- 5/
I was very pleased with all my work they did.Kevin came out and explained in detail the process of all that would be done. Kevin and the…
I was very pleased with all my work they did.Kevin came out and explained in detail the process of all that would be done. Kevin and the whole staff were very friendly. Thanks!
- 5/
- 5/
- 5/
- 5/
- 5/
My husband and I purchased a home only to find out after we closed that was literally falling down around us. After calling several…
My husband and I purchased a home only to find out after we closed that was literally falling down around us. After calling several companies and being told it was beyond the scope of what they could handle, we found Tar Heel. If I had only known then what I know now I would have saved myself so much time and stress and called Tar Heel FIRST. Paul, who came out originally, the Structural Engineer Bobbie and Ronnie the Project Manager were able to put a plan together to save our home. They genuinely treated our home like their own. The Foreman Gary Hacker and his Technicians Sam Jarvis and Dalton Brown who came out to do the work (along with Cory and Axel) were professional, kind, and extremely knowledgeable. My home will be able to stand for another hundred years because of their work. Thank you, Tar Heel.
- 5/
- 5/
- 5/
- 5/
- 5/
I recently scheduled an appointment for an assessment & estimate for waterproofing and repairing a section of crawl space in my home with…
I recently scheduled an appointment for an assessment & estimate for waterproofing and repairing a section of crawl space in my home with Tar Heel Basement Systems. The entire process was easy and seamless, from scheduling, to communication regarding the time of the appointment and subsequent arrival of the technician, to the inspection and final explanation of the estimate and what I would need. I want to give Mark Caddell a big shout out for his professionalism, knowledge, and genuine care for me and what I needed. Outstanding customer service!
- 5/
- 5/
- 5/
- 5/
- 5/
This is the third project that Tarheel basement has done for us. As always,Austin and Chris were Great! They do the work well and quickly…
This is the third project that Tarheel basement has done for us. As always,Austin and Chris were Great! They do the work well and quickly with total professionalism at a fair price. TBS are a great resource which we highly appreciate. I give them a highest level endorsement! Very good people!!
- 5/
- 5/
- 5/
- 5/
- 5/
Josue “Daniel” Morales and Tito Chahine just completed installation in our crawlspace of a commercial grade dehumidifier. They were very…
Josue “Daniel” Morales and Tito Chahine just completed installation in our crawlspace of a commercial grade dehumidifier. They were very responsive to our questions and impressed us as highly informed. Their skills were evident in the finished project. True professionals with wonderful personalities. Excellent company ambassadors…
- 5/
- 5/
- 5/
- 5/
- 5/
FABULOUS JOB AND CREW! WENT ABOVE AND BEYOND OUR EXPECTATIONS!!!!
FABULOUS JOB AND CREW! WENT ABOVE AND BEYOND OUR EXPECTATIONS!!!!
- 5/
- 5/
- 5/
- 5/
- 5/
JAMES JOSH AND JACK WERE GREAT! Highly recommended!
JAMES JOSH AND JACK WERE GREAT! Highly recommended!
- 4/
- 4/
- 4/
- 4/
- 4/
Life happens and yes we had a hiccup. The first assessmenlt of the problem wasn't quite right. GM Montrell sent Michael, a field…
Life happens and yes we had a hiccup. The first assessmenlt of the problem wasn't quite right. GM Montrell sent Michael, a field inspector, for a reassessment and we figured it out. I greatly appreciated Montrells responsiveness and Michael's thoroughness. The two work crews were both outstanding with their site work. THANKS Ian, Justin and Clemente for the redo and your thoroughness and pleasantries in making sure the jobl was done right.
- 5/
- 5/
- 5/
- 5/
- 5/
Christian very professional and good service. Very knowledgeable
Christian very professional and good service. Very knowledgeable
- 5/
- 5/
- 5/
- 5/
- 5/
Our house was settling and we had to have steel piers placed underneath in the back corner. Austin explained in detail the process it will…
Our house was settling and we had to have steel piers placed underneath in the back corner. Austin explained in detail the process it will take to repair the situation and answered any questions and concerns we had. Our workers Juan, Alex, Justin, and Hayden did an outstanding job fixing our problem and cleaning up the area good as new. I highly recommend Tar Hell Basements!
- 5/
- 5/
- 5/
- 5/
- 5/
Gerrett, Cameron, and Justin did a fantastic job encapsulating our crawlspace. They were timely, careful, and very communicative throughout …
Gerrett, Cameron, and Justin did a fantastic job encapsulating our crawlspace. They were timely, careful, and very communicative throughout the experience!
- 5/
- 5/
- 5/
- 5/
- 5/
We were extremely pleased with the work they prefor on our home. Highly recommend this company.
We were extremely pleased with the work they prefor on our home. Highly recommend this company.
- 5/
- 5/
- 5/
- 5/
- 5/
Jaylnn, Demario and Maruice did a great job on my crawl space encapsulation .everything was explained before, during and after the job was…
Jaylnn, Demario and Maruice did a great job on my crawl space encapsulation .everything was explained before, during and after the job was completed. I’m very pleased with the job .
- 5/
- 5/
- 5/
- 5/
- 5/
Professional trustworthy quality service:)
Professional trustworthy quality service:)
- 5/
- 5/
- 5/
- 5/
- 5/
John, the Field Inspector; Sarah, the Project Coordinator; and Tom and Tyler, the Installation Technicians, were all simply outstanding in…
John, the Field Inspector; Sarah, the Project Coordinator; and Tom and Tyler, the Installation Technicians, were all simply outstanding in their professional knowledge, skills, and expertise. Their communication was flawless in keeping me informed about the schedule and all details of the process.To find cracks in the floors of one’s home is a very unnerving experience, but to find such responsive and excellent professionals to successfully repair the situation leaves one completely reassured that the serious issues have been completely resolved.From the initial inquiry to the completion of the project, my experience is that Tar Heel Basement Systems is simply the Best in the Business in terms of total customer satisfaction and service. I could not recommend them more highly.
- 5/
- 5/
- 5/
- 5/
- 5/
I am very pleased with the foundation repair work executed by Groundworks. Adam and his crew were professional, courteous and hardworking. …
I am very pleased with the foundation repair work executed by Groundworks. Adam and his crew were professional, courteous and hardworking. They kept me updated and informed throughout the entire process. I would recommend Groundworks to anyone who has a foundation issue.
- 5/
- 5/
- 5/
- 5/
- 5/
I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They…
I was extremely satisfied with the professionalism and hard work that Adam Canter (lead), Tim Witherspoon and Ryan Oldman displayed. They worked well together to complete the job on time and above expectations. I was impressed with the systems but even more impressed with the way it was installed, the efforts to control the dust and the cleanup that occurred throughout the job. I would suggest you ask for this crew by name. I had the work quoted by others but there was no warranty included. I think the extra money spent was well worth the quality, warranty and included follow-up inspections. The lifting peer systems installed closed the cracks in the brick veneer on the length of 3 sides of the house as planned. I observed the installation of the wall braces and could see the immediate reduction in bowing of wall. Very happy with results.
- 5/
- 5/
- 5/
- 5/
- 5/
Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied…
Ken,Stephen and Andy were good to work with. They explained and went through everything they were doing. Great job and very satisfied with the work. Thank you so much for the job you did.
- 5/
- 5/
- 5/
- 5/
- 5/
Best company ever. So conscientious. They understand your home is your biggest asset and any problems with it can induce great anxiety….
Best company ever. So conscientious. They understand your home is your biggest asset and any problems with it can induce great anxiety. Tyler was my technician at my annual inspection last week. He was on time (on the dot!) and very, very thorough. I appreciate this company that saw me through an extremely trying process in the best of times. At the time of the original basement restoration (2021), I was in the midst of terrible person trouble and they stuck with me until the end of the project. KUDOS to THBS and Tyler! Cannot recommend them enough and frequently do recommend them to anyone who needs this type of work.
- 5/
- 5/
- 5/
- 5/
- 5/
A great overall experience with Groundwork’s! Wonderful communication, knew exactly what to expect and when the work was scheduled to start….
A great overall experience with Groundwork’s! Wonderful communication, knew exactly what to expect and when the work was scheduled to start. All of the men that worked on our project were very professional and answered all our questions regarding the completed project. Would recommend them to anyone needing foundation repairs!
- 5/
- 5/
- 5/
- 5/
- 5/
Ray M, Greg H, Marion H were fantastic project team. They worked as a team, we're respectful and timely. They delivered a fantastic product …
Ray M, Greg H, Marion H were fantastic project team. They worked as a team, we're respectful and timely. They delivered a fantastic product as well.
- 5/
- 5/
- 5/
- 5/
- 5/
I contacted Tar Heel Basement Systems the other day and real person answered the phone and quickly arranged to meet me the same day. Jason…
I contacted Tar Heel Basement Systems the other day and real person answered the phone and quickly arranged to meet me the same day. Jason showed up on time and was polite, professional and took time to review my situation and answer all my questions. He was not pushy rather he was consultative and I really appreciate that. I recommend them based on my experience.
- 5/
- 5/
- 5/
- 5/
- 5/
Excellent service from start to finish. Michael did an awesome job on the front end diagnosing what was needed and Jalynn and his crew…
Excellent service from start to finish. Michael did an awesome job on the front end diagnosing what was needed and Jalynn and his crew were did a great job making the repairs. I cannot say enough good things about the whole experience.
- 4/
- 4/
- 4/
- 4/
- 4/
John, Austin, and Chris of Tar Heel Basement Systems did an awesome job on lifting our house, they were quick and professional an very nice …
John, Austin, and Chris of Tar Heel Basement Systems did an awesome job on lifting our house, they were quick and professional an very nice guys. The one star is not on them it's from their office's communication with us, we couldn't contact the office and the office wouldn't contact us.
- 5/
- 5/
- 5/
- 5/
- 5/
Devin and Joel were great, easy to talk to and broke the information down step by step.
Devin and Joel were great, easy to talk to and broke the information down step by step.
- 5/
- 5/
- 5/
- 5/
- 5/
Tar Heel Basement Systems did a great job helping us improve our floor supports. Steele W. guided us through the problem and solution with…
Tar Heel Basement Systems did a great job helping us improve our floor supports. Steele W. guided us through the problem and solution with expertise – we are highly confident in Tar Heel directly because of his knowledge and professionalism. Hayden, Cameron, and their entire crew did an outstanding job of executing the repair, communicating with us each day and fully answering questions that we had. I would absolutely contact Tar Heel Basement Systems for work in the future.
- 5/
- 5/
- 5/
- 5/
- 5/
Gary Hacker Aiden Bennett Michael Mayes Tore out and replaced the foundation crawlspace boards put in supports and floor jack's. What an…
Gary Hacker Aiden Bennett Michael Mayes Tore out and replaced the foundation crawlspace boards put in supports and floor jack's. What an amazing job! Personable kept me informed diligently did their work. Ate lunch in the truck let me know when they were on the way and arrived. Asked me if I had questions. Went over the work they did showed me pictures. Explained. They never said anything bad about the one that previously did 30k worth of work. These young men worked hard under the house all day long. My home is like new again. Can I adopt you young men? I commend you for your work ethic and integrity. I'm so grateful. Thank you. Floors are even my cabinets do not have space between them and the ceiliing. Doors are even. Whoop hoo. They replaced joists and made my house solid forever.
- 5/
- 5/
- 5/
- 5/
- 5/
I recently had Ground Works out to do a full crawl space encapsulation, install a dehumidifier and sump pump. The team of Sam, Josh and…
I recently had Ground Works out to do a full crawl space encapsulation, install a dehumidifier and sump pump. The team of Sam, Josh and Kim were amazing. The care they took, answered Any and all questions I had, and in the end, the finished results were exactly what was promised. Great job Sam, Josh and Kim! I would recommend Ground Works to anyone having need for a similar solution.
- 5/
- 5/
- 5/
- 5/
- 5/
Daniel arrived on time, was courteous and professional. Thanks for fantastic service. I would defiantly recommend Tar Heel.
Daniel arrived on time, was courteous and professional. Thanks for fantastic service. I would defiantly recommend Tar Heel.
- 5/
- 5/
- 5/
- 5/
- 5/
Juan and Alex provided exceptional service as they repaired my driveway. They were very courteous and kind, going the extra mile to explain …
Juan and Alex provided exceptional service as they repaired my driveway. They were very courteous and kind, going the extra mile to explain and show their progress as they worked.
- 5/
- 5/
- 5/
- 5/
- 5/
We had Tarheel Basement do some leveling concrete work at our church. They were extremely professional, efficient, and friendly. They also…
We had Tarheel Basement do some leveling concrete work at our church. They were extremely professional, efficient, and friendly. They also cleaned up when the job was done. I hope I get their names right-Joe and Josh (working in place of Thomas) -did an outstanding job. I would absolutely recommend them!
- 5/
- 5/
- 5/
- 5/
- 5/
Excellent work by Jacob and Austin. They were efficient and effective. And very pleasant and professional to with. I happily recommend Tar…
Excellent work by Jacob and Austin. They were efficient and effective. And very pleasant and professional to with. I happily recommend Tar Heel Basements.
- 5/
- 5/
- 5/
- 5/
- 5/
I had a great experience with Tar Heel Basement Systems. Christopher and his crew were punctual and pleasant. Pete did a nice job walking…
I had a great experience with Tar Heel Basement Systems. Christopher and his crew were punctual and pleasant. Pete did a nice job walking me through the process. I’d recommend Tar Heel Basement Systems
- 5/
- 5/
- 5/
- 5/
- 5/
I had many apprehensions about the job wondering if I made the right choice of contractors but when Juan S. and Alex S. rolled up to my…
I had many apprehensions about the job wondering if I made the right choice of contractors but when Juan S. and Alex S. rolled up to my house I was immediately blown away by their openness and politeness. They were genuinely honest in their accessment and actually told me that the treatment might not work and gave me choices of one was " no charge" and left with a smile which in turn gave me a little bit more of faith in humanity. Would recommend this company to my friends as well as anyone else.
- 5/
- 5/
- 5/
- 5/
- 5/
Nick Perfetti,Austin Thomas and Javonna Gill did a 5 star job on 11/18/23 @ 1430 Quarter Pt.
Nick Perfetti,Austin Thomas and Javonna Gill did a 5 star job on 11/18/23 @ 1430 Quarter Pt.
- 5/
- 5/
- 5/
- 5/
- 5/
Devin did great and was professional reviewing potential long term cracks to monitor.
Devin did great and was professional reviewing potential long term cracks to monitor.
- 5/
- 5/
- 5/
- 5/
- 5/
Ken, Gerry, and James P. All worked hard, were professional, did an excellent quality job and educated us on what they were doing and…
Ken, Gerry, and James P. All worked hard, were professional, did an excellent quality job and educated us on what they were doing and follow up.
- 5/
- 5/
- 5/
- 5/
- 5/
Jay Yount was great salesperson. Foreman David and crew mates Nestor and James C were knowledgeable and efficient. Got the job done in two…
Jay Yount was great salesperson. Foreman David and crew mates Nestor and James C were knowledgeable and efficient. Got the job done in two days. All my expectations were at least met. Would definitely recommend Tar Heel to friends and family.
- 5/
- 5/
- 5/
- 5/
- 5/
Very well satisfied with encapsulation. Austin, Justin, and Taeveon worked hard the whole time. They also made sure we were satisfied until …
Very well satisfied with encapsulation. Austin, Justin, and Taeveon worked hard the whole time. They also made sure we were satisfied until the job was complete. We'll recommend Tarheel basement systems to anyone looking for future home repairs.
- 5/
- 5/
- 5/
- 5/
- 5/
Austin, Jesus and John were so thorough, the crawl space encapsulation looked exactly like the advisements"Tar Heel Basements" runs on…
Austin, Jesus and John were so thorough, the crawl space encapsulation looked exactly like the advisements"Tar Heel Basements" runs on television. Great crew. Thanks guys.
- 5/
- 5/
- 5/
- 5/
- 5/
10 ! I love warranty too ! Exceeded our expectations!!! Justin H , Demarte, Quentin and Harry were PROS ! ?Great Hires? to the CEO ?
10 ! I love warranty too ! Exceeded our expectations!!! Justin H , Demarte, Quentin and Harry were PROS ! ?Great Hires? to the CEO ?
- 5/
- 5/
- 5/
- 5/
- 5/
Friendly and helpful Thanks guys
Friendly and helpful Thanks guys
- 5/
- 5/
- 5/
- 5/
- 5/
Juan, Alex and Hayden did an outstanding job on my crawlspace. Would absolutely recommend. Thanks guys!
Juan, Alex and Hayden did an outstanding job on my crawlspace. Would absolutely recommend. Thanks guys!
- 5/
- 5/
- 5/
- 5/
- 5/
Devin was very professional and I was very pleased
Devin was very professional and I was very pleased
- 5/
- 5/
- 5/
- 5/
- 5/
John, Austin, and Chris did a great job reworking our crawl space and installing drains and a new sump pump. Work was completed on time and …
John, Austin, and Chris did a great job reworking our crawl space and installing drains and a new sump pump. Work was completed on time and on budget.
- 5/
- 5/
- 5/
- 5/
- 5/
Good job completing our crawl space repair
Good job completing our crawl space repair
- 5/
- 5/
- 5/
- 5/
- 5/
Mike Jones and Aaron Forbis just finished encapsulating our crawl space. They were great; professional, informative and friendly. They made …
Mike Jones and Aaron Forbis just finished encapsulating our crawl space. They were great; professional, informative and friendly. They made sure we understood the process and the finished product. Highly recommend them!
- 5/
- 5/
- 5/
- 5/
- 5/
I was very comfortable to work with Tar Heel Basement from the beginning to get the quotation until the work was done. The quotation…
I was very comfortable to work with Tar Heel Basement from the beginning to get the quotation until the work was done. The quotation process was very transparent and clear. Everything was clearly explained, questions were answered by the lead person before the work started. I felt this company is very transparent comparing with its famous competition in my area. The guy from the competition showed up to give me a quotation started his conversation, "how much you want to pay? How much my competition's quotation was? I can match to it" before asking me about the project.
- 5/
- 5/
- 5/
- 5/
- 5/
Vess and Zach were great. The lifted my walkway and sealed the cracks in our driveway. It looks perfect. Both were professional and…
Vess and Zach were great. The lifted my walkway and sealed the cracks in our driveway. It looks perfect. Both were professional and knowledgeable on their work.
- 5/
- 5/
- 5/
- 5/
- 5/
Excellent work. Charles. Dj, and Noah did excellent work. Very thorough.
Excellent work. Charles. Dj, and Noah did excellent work. Very thorough.
- 5/
- 5/
- 5/
- 5/
- 5/
Jacob C / David P / Noah H did a very excellent job was very professional. The answered all your questions and explained everything about…
Jacob C / David P / Noah H did a very excellent job was very professional. The answered all your questions and explained everything about what they were doing so we could understand it. They made us very comfortable and they were knowledgeable about what they were doing very friendly and easy to talk to and made this experience very easy going. My wife and I would recommend Tarheel Basement Systems to my family and friends and anyone else that needs their help. Thank you guys for a job well done these three gentlemen are always welcome to our home. Thanks Tarheel Basement Systems for turning something that many consider as a scary situation into a pleasurable and knowledgeable experience. God Bless youThanksEverette and Joan Watlington
- 5/
- 5/
- 5/
- 5/
- 5/
Mike, Austin and Colt did a superb job at the Weaver’s residence. Easy to work with, good communication during the process, thorough walk…
Mike, Austin and Colt did a superb job at the Weaver’s residence. Easy to work with, good communication during the process, thorough walk through upon completion. Highly recommend TarHeel Basement and this crew.
- 5/
- 5/
- 5/
- 5/
- 5/
I have been very pleased by the work done by Groundworks/Tarheel Basement Systems. Helene damaged the structure underneath my 110 year old…
I have been very pleased by the work done by Groundworks/Tarheel Basement Systems. Helene damaged the structure underneath my 110 year old house and I chose Tarheel Basement Systems to strengthen the existing structure and add additional beams and supports. I think there work was done to a high standard. In particular, Justin and Devon seemed to take great pride in ensuring that everything was done just right. I highly recommend them and the company.
- 5/
- 5/
- 5/
- 5/
- 5/
Tae .s took the time to make sure we truly understood every thing and explain things that was not his responsibility too but he made sure…
Tae .s took the time to make sure we truly understood every thing and explain things that was not his responsibility too but he made sure we we did they did a fantastic customer service job and his crew Edwin .c and Sam .p
- 5/
- 5/
- 5/
- 5/
- 5/
Groundworks remodeled my crawl space and did an excellent job! Tae S., Edwin C. and Sam P. were professional, quick, polite, cleaned…
Groundworks remodeled my crawl space and did an excellent job! Tae S., Edwin C. and Sam P. were professional, quick, polite, cleaned everything after finishing, crawl space looks great! Thank you, Groundworks!
- 5/
- 5/
- 5/
- 5/
- 5/
This Groundworks crew was excellent, Chris O, Austin G, Harry, Mike 2, and Quinton they kept me informed every step of the way. Took…
This Groundworks crew was excellent, Chris O, Austin G, Harry, Mike 2, and Quinton they kept me informed every step of the way. Took pictures to share with me of the work as it was being done and also at completion. They did an excellent job cleaning up afterwards. Very happy with the professional job they did.
- 5/
- 5/
- 5/
- 5/
- 5/
Austin, John and the other John did good work and cleaned up afterward. They were polite and easy to talk to. Explained everything before…
Austin, John and the other John did good work and cleaned up afterward. They were polite and easy to talk to. Explained everything before doing the job.
- 5/
- 5/
- 5/
- 5/
- 5/
Today, Tar Heel Basement Systems raised and stabilized my front concrete walkway, and it was an excellent contracting experience. The crew…
Today, Tar Heel Basement Systems raised and stabilized my front concrete walkway, and it was an excellent contracting experience. The crew of Jess W. And Zach B. were punctual, called in advance with their ETA, and were professional and competent at their craft. They explained what they would be doing, completed the work being careful of my property, and ensured my satisfaction with the finished repair. I highly recommend them for concrete lifting and stabilization.
- 5/
- 5/
- 5/
- 5/
- 5/
Maurie is super professional, friendly, thoughtful. He spent about 2 hours with us, did all the feasible foundation and structural tests…
Maurie is super professional, friendly, thoughtful. He spent about 2 hours with us, did all the feasible foundation and structural tests for the property we are buying. He found no major concerns, explained to us patiently using the plain words, but accurately. We are really so happy for his free estimation service, strongly recommend this company to the customers in need of the foundation, basement, crawl space services. All the best, Eric
- 5/
- 5/
- 5/
- 5/
- 5/
I had a sump pump installed by Josue and Dom who were both very professional and courteous. I was called ahead of time and upon arrival…
I had a sump pump installed by Josue and Dom who were both very professional and courteous. I was called ahead of time and upon arrival everything was explained in detail. They did a great job ensuring the pipe and drain looked nice and everything was returned as they found it. Josue showed me photos at completion of the job and answered all of my questions.
- 5/
- 5/
- 5/
- 5/
- 5/
Juan and his crew were very knowledge, hardworking, and courteous. They thoroughly explained everything they were doing. I will not use…
Juan and his crew were very knowledge, hardworking, and courteous. They thoroughly explained everything they were doing. I will not use anyone else in future as they are the true professionals at this sort of work. The last company that I hired did not do a proper job and Tar Heel showed me that by the quality of work.
- 5/
- 5/
- 5/
- 5/
- 5/
Mason was a great sales rep. Very responsive and knowledgeable. Jesus is a great job Forman. He maintained constant communication during…
Mason was a great sales rep. Very responsive and knowledgeable. Jesus is a great job Forman. He maintained constant communication during project execution.
- 5/
- 5/
- 5/
- 5/
- 5/
Groundsworks provided exceptional service to repair cracked joists, mitigate mold, and encapsulate crawlspace. Everyone we dealt with was…
Groundsworks provided exceptional service to repair cracked joists, mitigate mold, and encapsulate crawlspace. Everyone we dealt with was professional, kind, and respectful. From securing permits to finishing the job, every step was organized and efficient. Juan and Alex worked until the job was done. Marty and his crew got a great start on the project. Elizabeth and Ian could not have communicated details any better than they did.l I highly recommend Groundworks!
- 5/
- 5/
- 5/
- 5/
- 5/
I contracted to Tar Heel Basement Systems to insulate my crawl space and install a dehumidifier.Nyles Robinson, Daniel Jones, and Tyree…
I contracted to Tar Heel Basement Systems to insulate my crawl space and install a dehumidifier.Nyles Robinson, Daniel Jones, and Tyree McKinnie arrived at my home on-time. Nyles patiently walked me through the crawl space insulation installation process and answered my questions.He and the team promptly got to work and kept me informed along the way. The team kept a clean workspace and conducted themselves professionally and courteously. Nyles and team completed the job on-time and with high quality. Nyles reviewed the work they had done with me, and provided pictures of the work.Nyles, Daniel, and Tyree showed me the utmost respect.
- 5/
- 5/
- 5/
- 5/
- 5/
Work was done in a timely and professional manner. Javona Gill and Onyx Gunter fully explained work done. I would highly recommend Tar Heel …
Work was done in a timely and professional manner. Javona Gill and Onyx Gunter fully explained work done. I would highly recommend Tar Heel Basement Systems and these two individuals and would most definitely use them for any additional needs.
- 5/
- 5/
- 5/
- 5/
- 5/
We had our crawl space encapsulated and a dehumidifier installed by Tae S. and Edwin C. of Wilmington, NC. We are very pleased with the job …
We had our crawl space encapsulated and a dehumidifier installed by Tae S. and Edwin C. of Wilmington, NC. We are very pleased with the job and they came when they said they would and cleaned up after themselves. I would recommend this company to anyone.
- 5/
- 5/
- 5/
- 5/
- 5/
Jeremy House and Joseph Willis did an excellent job. They were on time and very thorough. Would highly recommend.
Jeremy House and Joseph Willis did an excellent job. They were on time and very thorough. Would highly recommend.
- 5/
- 5/
- 5/
- 5/
- 5/
I had a great experience with Tarheel Basement Systems who performed concrete lifting and stabilization on my driveway. Roswin and Justin…
I had a great experience with Tarheel Basement Systems who performed concrete lifting and stabilization on my driveway. Roswin and Justin were good communicators, very professional and very tidy. I highly recommend this outfit.
- 5/
- 5/
- 5/
- 5/
- 5/
Ian and Justin came out and worked quickly and efficiently to solve a major issue we've been having. Did the work, explained what they did, …
Ian and Justin came out and worked quickly and efficiently to solve a major issue we've been having. Did the work, explained what they did, cleaned up and all is well. A+
- 5/
- 5/
- 5/
- 5/
- 5/
We recently had work completed by Tarheels Basement systems . They installed floor supports and an I beam under our home that we purchased …
We recently had work completed by Tarheels Basement systems . They installed floor supports and an I beam under our home that we purchased and discovered did not have proper supports on a load bearing area of our home. Justin H , Demarte, and Quentin were punctual, professional, and polite . They were attentive to detail and preserving our property. Justin communicated their eta and they arrived right on time . He greeted me with a smile and walked me through the install information clearly . They took care to prevent any damage during the lift process. His crew worked cohesively and quickly and were very informative. He made some solid recommendations to help prevent additional issues in the future .We would definitely work with this company in the future if needed .
- 5/
- 5/
- 5/
- 5/
- 5/
The team with team leader Daniel , called in advance talked w me about what they were planning to do n even planned ahead for what the job…
The team with team leader Daniel , called in advance talked w me about what they were planning to do n even planned ahead for what the job required. They came he greeted me n then they went to work. His team of Travis n Dominque got the work done n gave me a high quality job. They took away the trash n really policed the area for sharp items that could puncture my tires. My overall experience w Tarheel Basewent far exceeded my expectations, great having them here.
- 5/
- 5/
- 5/
- 5/
- 5/
This company did a crawlspace encapsulation for us. The work is top notch and it only took 3 days. Everything was thoroughly explained to…
This company did a crawlspace encapsulation for us. The work is top notch and it only took 3 days. Everything was thoroughly explained to us. This company takes care of everything including debris removal, electrical outlet installation, and sump pump installation. Brian C and John C worked on our house and did a fantastic job. Thanks.
What to Expect from Tar Heel Basement Systems
As a homeowner, you may have had bad experiences with contractors who break promises, don’t communicate well, and take shortcuts.
At Tar Heel Basement Systems, we prioritize communication, safety, and transparency in our work.
Our team is dedicated to providing excellent service and treating your home with the utmost respect. We take care to wear clean booties over our shoes before the initial inspection and thoroughly clean up the work site before we leave. We treat your home as if it were our own.
- Scheduling an Inspection: You can schedule by calling us or booking online. After you book, you will receive a confirmation email with more information about Tar Heel Basement Systems and the proprietary solutions we provide.
- 48-Hour Confirmation Call: Two days before the inspection, you’ll receive a call and a text to confirm the time we arrive at your address.
- On the Way Call: On the day of the inspection, your Certified Field Inspector will call you to let you know when they will arrive. You can also use a GPS system to see where your team is in real-time for complete transparency.
- Arrival & Introduction: We understand that having an unknown person inspect your house can be stressful, so our Certified Field Inspector will introduce himself politely upon arrival. He will listen to you patiently, and you can take as much time as you need to tell him about any issues with your house. Based on your input, he will clearly explain what he will do during the inspection and where he will do it.
- The Inspection: Our inspector will look at your home inside and outside, take measurements, draw a detailed map, and (if you let us) take pictures to help our installation team. Our goal is to make sure that the things you told us about when we first came will be fixed when we finish the repairs.
- Review of Outcomes: After inspecting your property, we will share key findings and a comprehensive repair plan. You choose the work to be done; we just provide all the necessary information for you to make an informed decision. Our same-day estimates cover foundation repair costs and financing options.
- Schedule Work: When you approve the solution, we’ll start right away and choose a date for installation that fits your schedule. We get any needed permits, check over the solution, and have a licensed structural engineer supervise foundation work when needed. This is just another way we make sure you get the safest and most professional service possible.
Providing Expert Foundation Repair in North Carolina
Pennsylvania trusts Tar Heel Basement Systems for reliable basement waterproofing, crawl space, foundation, and concrete repair services. Contact us for a free inspection!
Top Cities We Serve
FAQs
Because your safety – and that of your family and your home – is our top priority, we only use the best, trusted solutions proven to effectively repair and protect your home. Manufactured here in the United States, each product is carefully designed and tested by a team of structural and geotechnical engineers. All our systems come with a long-term written warranty, giving you complete peace of mind.
Our heavy-duty wall reinforcement and piering systems are made with galvanized steel to prevent rust, corrosion, and damage. This protects them against the toughest forces and provides you and your home with a strong, permanent solution.
Here are the different foundation repair systems we use:
- Foundation Wall Repair Systems – Cracking and/or bowing walls can vary in damage and severity, so we offer a few different foundation wall repair and reinforcement options to address their unique challenges.
- Carbon Fiber Supports – Durable Carbon Fiber supports firmly adhere to the walls to not only stabilize them but also hold them in their current positions. They also prevent any further wall cracking or movement and are ideal for walls with minimal to moderate issues. These supports have a smooth finish and low profile, so they can easily be concealed with paint or basement finishing materials.
- Wall Anchors – Strong galvanized earth anchors are securely embedded in stable soil away from the foundation wall, and they are connected to sturdy steel interior wall anchor plates with long galvanized steel rods. This system will permanently stabilize the wall, as well as offer the best opportunity to straighten it over time. This unique system offers the ability to tighten the anchors when exterior soil shrinks during dry periods.
- IntelliBrace™ Beams – IntelliBrace™ beams function the same way as wall anchors in stabilizing and helping straighten shifting walls. They are best to use when there is limited access available outside of the home for exterior wall repair.
- Foundation Pier Systems – Only the most durable solutions are used to properly tackle foundation settlement. These pier systems are installed deep into the ground and to more stable soil to permanently stabilize the home and help lift it back to its original position.
- Push Piers – Push Piers are driven through a bracket attached to the foundation footing and down to bedrock or a stable soil layer. This is the most used type of pier for most foundation settlement applications.
- Helical Piers – Helical Piers are manually advanced or screwed into the ground. These round shaft helicals do not bend like square shaft pieces. These piers generally are used in specialty foundation settlement applications and for light structures like porches.
- Slab Piers – Like Push Piers and Helical Piers, Slab Piers are installed in deep, stable strata. But these are specifically used to stabilize your concrete slab foundation and potentially lift your home back toward its original position.
- Crawl Space Support Posts – Sagging floor joists or floors above a crawl space or basement call for our high-strength IntelliJacks™. These support posts are engineered to transfer your home’s weight onto stable soils and stop settling. IntelliJacks™ are rated to support up to 24,860 pounds each.
Additionally, we can install the PolyRenewal™ concrete lifting and leveling system. It typically is used on sidewalks, driveways, and other outdoor areas. But we also can execute interior slab leveling. This state-of-the–art repair method can be used to lift, level, and stabilize cracking and sinking concrete slab floors and garage floors.
One of the burning questions homeowners always have concerns the cost of repair. Which is natural. Money is a big deal, and so is your home. When you purchased your home, you made a long-term investment. So, when it needs work, you want to make sure you’re using the best, cost-effective solutions.
To give you a general idea, average home improvement spending is around $7,500, and most homeowners pay between $4,000 and $10,000 for foundation repairs. Some average foundation repair product prices include $1,000-$3,000+ per foundation pier, $500-$1,300+ for leveling/slab jacking, and $2,000-$6,000 for sealing/subfloor drainage.
Check with your insurance carrier regarding any concerns with repair needs and insurance coverage, as all policies are different. Some policies cover losses from fires, but many exclude coverage for issues such as foundation cracks or settling. Coverage may kick in, however, if the foundation has been damaged from other problems like broken plumbing, for example. (Source: SF Gate)
All that being said, no two foundation problems are alike. Every home is different and requires its own unique repairs. There’s a lot to consider with foundation repair such as the extent of damage, area needing to be repaired, square footage, material needed, etc. This differs from company to company. So be sure to have a thorough discussion with your contractor about pricing and payment.
Maybe the better question is “how can you not benefit from foundation repair?”
Many people choose to ignore even the slightest foundation problem like a crack in the wall because they think it is not a big deal and that it will somehow go away, and they keep putting off fixing it because of time and budget constraints. This is a dangerous mindset that only allows the problem to continue to worsen, which in turn puts the safety of your house and your family in jeopardy.
Instead of keeping those problems out of sight and out of mind, tackle them head-on.
Here are just a couple major perks of finally fixing your foundation the right way:
- Protected Safety and Structural Integrity
Would you feel comfortable knowing your loved ones live in an unsafe environment that could collapse? That’s what will happen if you do not attend to your foundation. When you shore up your foundation and support systems within your house, you are ensuring not only the safety of the structure but the wellbeing of your family as well. A safe, sturdy home is a happy home.
- Enhanced Real Estate Value
Your house is going to be on the real estate market at some point. Whether that’s now or many years down the road, you need to make sure your house is ready. While various factors can impact a home’s real estate/resale value, structural issues carry a lot of weight. Foundation problems can reduce your home’s resale value by 10 to 30 percent, and buyers could have problems getting a mortgage.
As a North Carolina homeowner, you are required to complete the State of North Carolina Residential Property and Owners’ Association Disclosure Statement and disclose any known past or current problems. These include any defects with the foundation, slab, floors, interior and exterior walls, or other structural components. Other related items on the checklist are damage from a past infestation of wood-destroying insects which has not been repaired and defects with grading or soil stability.
Show buyers you care about your home and the finer details by fixing these problems the right way.
Your house could be falling victim to these issues for several reasons. But there is a common thread that leads to the problems you’re noticing – the ground your home was built on.
Soil
The soil under and around your home has a significant impact on the integrity of the structure. Sand, silt, clay, and a mix of any or all these ingredients, make up soil and its texture. Sandy soils tend to quickly drain water, silt soils typically have intermediate drainage properties, and clay soils tend to hold onto water.
Soil composition maps on NASA Earth Observatory show how much of these ingredients can be found across the country. You can see that North Carolina has a good mix of all of them, but sand and clay stand out as the most common. There are hundreds of soil types throughout the state, and you can get a better idea of what kind of soil you are dealing with by searching your specific area and address in the Web Soil Survey from the United States Department of Agriculture Natural Resources Conservation Service. This survey shows locations along the coast have primarily sandy soils, and silt and clay are the frontrunners in more inland areas.
Here are some different ways soil affects your home’s foundation:
- The Clay Bowl Effect and Hydrostatic Pressure
After your home’s foundation was completely built, previously excavated soil was then backfilled and replaced around the walls. This loose, fluffy, aerated soil is not dense or tightly packed like more stable, undisturbed soil farther away from the house. So, when water collects in the soil directly next to the house, it creates a “clay bowl.” The saturated soil expands and exerts pressure – hydrostatic pressure – on the foundation walls. When this constant force becomes more than the walls can bear, they will begin to show signs of failure in the form of cracks and inward movement. Water also can easily seep through these cracks and further impact the home.
- Soil Settlement and Poor Supporting Soil for Chimneys
It’s natural for soil to settle over time, and for backfilled soil to settle into place. But as it does, it can do so at an angle. If soil is sloped toward the home and not away from it, water can easily collect around the foundation walls, seep inside, and contribute to hydrostatic pressure. Unevenly settling soil also can lead to uneven settling of your foundation. When this happens, you’ll notice diagonal cracks in drywall and from corners of windows and doors. These windows and doors also may not open or close properly.
Another foundation issue that is more frightening to see is a cracking and leaning chimney. Chimneys aren’t always built on the same soil or foundation as the rest of the home, and they may not have proper footing. When soil cannot support the weight of the chimney, the chimney will begin to pull away from the rest of the structure.
- Water and Moisture in a Vented Dirt Crawl Space
Along with the clay bowl effect and hydrostatic pressure, water can enter homes in other ways. Open crawl space vents allow outside air, water, and pests inside. When this happens in dirt crawl spaces that are not properly sealed or encapsulated, it wreaks havoc on the structural support system under the house. Water and moisture in this space will lead to rust and corrosion of metal supports and rotting, warping, and buckling wooden supports. These will ultimately lead to sagging and soft floors.
If you notice the following signs and symptoms in and around your house, you’ve got a problematic foundation on your hands.
Wall Problems
- Bowing Walls
- Wall Cracks
- Sticking Windows & Doors
- Collapsing Retaining Walls
Floor Problems
- Floor Crack
- Sagging Crawl Space
Soil Problems
- Foundation Soils
- Foundation Settlement
- Foundation Heave
- Expansive Soils
Additional Problems
- Street Creep Damage
- Tilting Chimney
Signs of foundation settlement may include:
- Cracks in the walls or floor
- Sticking doors and windows
- Sagging or uneven floors
- Leaning chimney
- Bowing basement walls
- And more…
The severity of foundation settlement is influenced by factors such as the speed and degree of settlement, as neglecting foundation issues can result in substantial structural damage.
Professional inspection and repairs are crucial to prevent further structural deterioration and safety risks.
Our Locations
3400 Walsh Pky, Suite 220
Fayetteville, NC 28311
611 Summit Ave, Suite 5
Greensboro, NC 27405
208 Millbrook Rd. Suite C
Raleigh, NC 27609
8005 Knightdale Blvd
Knightdale, NC 27545
2155 Enterprise Dr. NE
Leland, NC 28451
2910 Griffith Rd
Winston-Salem, NC 27103